When I dropped the bike off, I was told two weeks. It took over two months. I paid to have the carburetors removed and rebuilt. When the bike was dropped off it ran excellent, it just had a gas leak in a cross over tube. When I was finally able to pick the bike up; IT BARELY RAN. I was given a whole laundry list of why the bike wasn't running properly. It ran great when I brought it into the shop! I had to call another shop the same day that I picked it up from Cafe Racer. The other shop fixed the problems that Cafe Racer was supposed to fix, for cheaper, and only had the bike for two weeks. DO NOT USE THIS BUSINESS!!!

They have had our motorcycle for 2 years now and we paid them up front $8000. They still have not started working on it and we have no clue when they will finish our bike. It was like 3 days of work maximum.

Great bike shop and cafe. They were cool with helping me find little odds and ends I needed for my bike. Friendly group of folks.

I’ve been visiting this shop for years, and finally had an excuse to get some work done! They helped me with my Royal Enfield’s performance upgrades. I couldn’t be happier with the work that they did!

I cannot recommend this shop to anyone. I had a terrible customer service experience in trying to get my bike in for service. I cannot speak to the work they do but can tell you if the way they set up appointments and lack of communication on their services is a reflection of the labor then stay away.

Another pleasant Ypsilanti surprise I did not expect one of the owners to be the lady on the phone behind the counter and for her to take the time to come around the counter and actually get to know me and what was the problem I was facing with my bike you know most of the time you can't even understand the language that mechanics are speaking and this lady got to the point kept it simple and told me the truth so yeah I love it when someone's upfront and honest and that's why I'm giving them five stars

Walked in to see what the shop was about and get some information. Was treated really poorly and basically ignored or like I was not welcome. Seems like it is set for a select group of people.

Awesome team of motorcycle enthusiasts that are very customer centric. I highly recommend this business to anyone needing help with a new, or older motorcycle or scooter

If you have Ann Arbor money and an Ann Arbor attitude (even though the place is dead middle Ypsi) this is the place for you! Otherwise, no point really. Their target audience seems to be suburbanites who've never worked a hard day in their lives posing as badasses... In "vintage" doc martens, Levi jeans, band shirt, Oakley's, etc. Nothing BAD to say, I just wish they were more affordable and less snooty about what/who they service. Also, expect some healthy waiting time.

Took my scooter in and had it back very fast! Excellent job. Thank you.

I had my BMW k1300s here recently after sitting at another shop for over a year. Within a week I got a phone call telling me what they believed the issue to be, we ordered new ignition coils. They also changed my fluids since the bike had sat for a year, replaced spark plugs, mounted new tire and rebuilt the clutch for me. The bike has almost 50,000 miles on her and she needed a major rehaul. I have been riding every day for the last 2 weeks since I picked her up and haven't had any issues, she runs like a dream again! Very thankful to this shop for getting me back on the road. Aron did great work on the bike. Malisa was very detailed with her communication and on top of it! You can't get this personal attention at the dealer, I highly recommend bringing your bike here....no matter what you ride.

My 20-year-old motorcycle I purchased was Cherry but sat for too long and let rubber dry out and gas varnish the carburetor. Melissa took it in and cared for it like a mother would for a baby and now my bike has all new rubber from the street up to the seat and runs like it just rolled off the assembly line. Great place, professional friendly lady, they've got some beautiful bikes for sale too. Another fine establishment that makes Ypsilanti Depot town a great place. Thanks again Melissa and guys. Mike with the bullet holes. LOL

Knowledgeable staff, they get your bike in and out fast, super helpful about recommending alternatives to them if they can't help you. Would absolutely recommend this place!

Unparalleled customer service. Incredibly helpful no matter the issue. Purchased and serviced my vehicle with them and they continue to assist me after I moved out of state.

The customer service here is exceptional. I came in with pretty bad engine knocking on my bike and Malisa and the guys helped me figure out the best course for either fixing my bike or buying a new one. After deciding to do an engine swap, Malisa went above and beyond to spend time doing research without charging me to help me select a used engine in good condition which the guys tested as soon as it was delivered. She also answered emails quickly and called me with updates throughout the process to make sure there was never anything happening to the bike that I wasn't aware of. The guys did a great job doing the swap, adjusting the valves, and making sure the new engine and transmission worked smoothly. Before I took it in to cafe racer I called other shops in the area to get quotes to even just look at my bike and they all refused, saying my 2007 bike was too old. My bike runs great now and I'm very happy with their work. I'd definitely recommend them to everyone for major repairs.

Cafe Racer is the place to go! They truly work on all bikes, I took my ninja 400 for service and they got my bike running better than it did brand new. The customer service was top notch from the appointment call to them handing my keys back. They were up front and honest about everything and i couldn’t have asked for a better experience.

After purchasing a scooter from a private party, it turned out that the engine ran intermittent when hot. Then we found out, that there had been a recall issued for its engine ECU seven years ago to address this issue. We went to Cafe Racer for support as they are the local dealer for this scooter. Malisa Hinderliter cheerfully helped us and went out of her way to solve our problem. She communicated with the manufacturer, established that this scooter had indeed a faulty ECU, and then obtained a new ECU in exchange. She provided this service free of charge for us. I recommend this company very strongly for its exemplary service. Thank you Malisa!

As of right now, Cafe Racer have 2 of my bikes. Their customer service lady has been amazing to deal with on the phone and in person. During my drop off process, one of the techs even came out to talk to my daughter about the BMW I just dropped off. She had a blast!! Thank you for your patience during my learning process.

I had a great experience with Cafe Racer. I had two Kawasaki ninja 300s serviced. Malisa was very helpful and provided a lot of information which was useful for me! I definitely recommend Cafe Racer for motorcycle repairs. Thank you!