We came here to get a price for the swimming etc, we had a look around the lady that showed us round was brilliant, the place has loads of equipment, but they don't do just a swim price which for people that can't use the gym equipment isn't very good and they should ideally look into this, the price overall was very pricey and the swimming times are just as bad as the local council as well compared to rise fitness where you can swim at anytime of the day. The tennis is also on top of the heavy price as well which I didn't find very good either..

I ve just joined and love it. It's friendly staff, clean facilities, great gym and dance classes make it perfect.

I travelled an hour to visit the spa for a spa day. As part of the check in process we were told to be promptly in the relaxation room at the time of treatment (mud chamber). Myself and my friend got to the relaxation room 15 minutes before hand to then have to wait over an hour with no sign of someone coming to collect us. We went to the reception to be told “oh I completely forgot”. No apology. Absolutely shocking customer service. Very disappointing as it ruined the atmosphere, we were very hungry and didn’t want to leave the relaxation room incase we were collected. Just very poor to not even have an apology and to be told you were forgotten about. Just want to feedback to ensure this doesn’t happen to someone else as up to that point I was more than willing to attend the spa again but it very much put a negative on the experience.

A very pleasant place to visit. Great staff and wonderful facilities

I've been a member for a while now and I posted a positive review in the beginning but how everything is managed is very frustrating. New members are accepted constantly despite classes being overbooked. It's one of the most expensive gyms but you can't even get to classes because they get full a week before. For the best ones there are often over 10 people on the waiting list. In the afternoon you cannot find a spare table now in the kids area, and it's so loud it's hardly relaxing any more, only two weeks ago we got extra class for kids for Jujitsu which was hard to get on for months. It's really embarrassing how you keep taking new people on but you take the money without providing spaces to exercise.

Went today as a guest with my wife our Son and Daughter in Law are members. We used thengym and pool. Staff are very helpful and friendly, especially in the gym, ever so helpful. The cafe restaurant is wonderful too

I really love it here and the staff are amazing however there is no real divide between the kids and the adults. People come here to relax on spa days, in the pool area and the cafe but wherever you go you can’t avoid the screaming of kids. There are times for families to be in the pool and areas that clearly state “adults only” yet these are all ignored. We all pay enough to attend this “health club” and actually would like to be able to relax.

Came here for a spa day, good sized swimming pool, sauna and steam room, good sized jacuzzi aswell. We had the mud treatment which was great. Friendly and helpful staff. Also had lunch in the cafe which was well priced and tasty.

Staff are friendly. Facilities are top of the line, well maintained and clean. The pool is a little on the cold side despite claiming it's heated if I had to make a complaint.

I visited the elemis spa for a treatment. Very good. I only had half an hour as they were quite booked up but I will book again.

Way too many bloody kids..

But I have never made a roam all over.I feel it's best for kids to play with parents and friends during evenings most probably .Iam not sure about any time availability

Excellent Summer Camp for Kids Our son has spent two weeks in the Summer Camp for Kids in the School Holidays. The organisation has been absolutely spot on, as has been the attentiveness of all of the staff that we have come into contact with. The restaurant seems to be very popular and we’ve previously used the gym and spa treatments, all of which have been very enjoyable indeed. Very much looking forward to coming back again soon.

Family friendly and very clean. Amazing equipment for gym and relaxation

Friendly and helpful staff.

Very good, good parking also

Charged to much for a plain costa.

A great place to exercise ,eat and relax

We attended here for a Spa experience. The Imagine Spa for my birthday. Great customer service, clean, friendly welcome. Many services available. We attended a couple of hrs before so we could use the swimming pool jacuzzi, sauna and steam room before our treatment. Highly recommended it. Thank you for making my birthday special.

I became a member at the beginning of January and really like it here. I've got to say although you have to be on the ball with pre booking classes, Lucy's yoga on a Thursday, if you can get in is fabulous, best yoga I've ever done!!

I love this place. Great facilities, lots and lots of classes which always have availability, the food in the restaurant is good and great service. The staff on reception are super friendly and recognise you, which isn't always the case at other gyms. It is pricey, but you definitely get what you pay for.

After such good instructor classes and then the relaxing area sauna/steam, my session at The Shrewsbury Club is topped off with a coffee and cookie in the Cafeteria & chatting to staff and members which starts my day the best way possible.

Very nice restaurant area and good tennis courts, despite being a cold tennis hall!

Great place...everything you need....I've used back street gyms in the past so this is like the Ritz to me!would recommend to people

Shrewsbury Council have done an excellent job of discouraging visitors to the town, its businesses and facilities by imposing ludicrous parking charges EVERYWHERE. It is not a safe town to walk through after dark, park and ride bus’s finish at 6ish and all leisure facilities and attractions become way too expensive by the time rip-off parking charges are added. Sadly the pool and other private evening classes are just not viable for many people. I don’t know another town with such high and continuous parking charges. Shame on the Council.

Not a welcoming atmosphere after the inital joining speech staff struggle to even say hello. Food mediocre. Facilities ok but for me they cater too much for children and tennis. Way too crowded gym and pool not surprised they limited membership. Old fashioned system for booking onto classes.

Clean tidy gym, polite friendly staff, fitness instructors available, a great choice of classes to choice from, Swimming pool spa sauna steam plus a jacuzzi all very clean, busy days like Monday hard to use on equipment but expected, quieter at weekends Plenty tennis courts.

I paid a visit to decide if this is the club I will join , when my aquatherapy sessions are almost finished . Clean , welcoming , friendly , helpful staff , well equipped. Adult only swim sessions and reasonably priced . I will also be able to visit reasonably cheaply thanks to super dial a ride ! The food is rather expensive but as I don't like too eat too soon after swimming it won't affect me . I think you can guess....I will be going there !

Nice place we'll set out can get busy at certain parts of the day. It is not the cheapest. Staff very nice and helpful. Parking free. You can also go for a walk down to the river as it is not to far away.

Really lovely facility. No idiot members either, nice balance of family and serious athletes. Plenty of classes if that's your thing. Lovely. Just lovely.

Jacuzzi was not very warm. Sauna and steam room nice. The massage was not the best I've had. Mud chamber was okay but not enough mud to cover body. The food in the cafe was good.

Few bits of equipment downstairs at most gyms that are missing here, upstairs (cardio) is constantly boiling hot which they don't seem to address, and they only have 2 family changing rooms, when there 30 kids with parents trying to change for swimming at the same, seems poorly thought out, rest of facilities are great, staff are also nice

As a member for nearly a year now I highly recommend this club mainly for its facilities friendly staff and most importantly the cleanliness of changing rooms and all ancillary spaces Housekeeping staff deserve the 5 stars having been to other clubs locally The Shrewsbury club stands out.

I have been at the club for a year and a half now. Great gym, always clean and I've never experienced it being overcrowded. Love the family swim sessions and its great that you pay a one off fee for children until they are 16. Changing rooms are always clean, but can be very busy could do with being bigger for the amount of guests that swim. Nice facilities and the staff are friendly - especially in the hub and housekeeping, they need a pay rise. I often work from the library and it's a great space to do this as it's quiet and the WiFi is good. Soft play to entertain the kids. Deducting one star as the showers have a sewage smell, even though they are clean this is a drain issue. Also, pool temp is hit and miss sometimes it's can be cold even though it's meant to be heated.

The best gym in town. The staff are always welcoming and helpful. The facilities are spotless and the gym equipment is super hi tech. Great place to chill with a brew after a work out and swim.

Spa day here. Ok experience but just a leisure centre with a bolted on spa facility. Steam room, jacuzzi, pool, mud bath. Service was friendly and fast. Free drinks.

Members for 17 months not one gym staff member acknowledged us Save your money and your privacy , incompetent gym staff who don’t acknowledge you or even the interact with you when working out and more interested with their desktop 🖥️ computer in the gym. And for your personal information GDPR forget it they will plaster it all over the gym floor and to other members of staff. Poor management from floor to club.

I appreciate people go to gyms / leisure centres for different reasons and goals so this comprehensive review is based from a perspective of a natural bodybuilder who retired from competing last year. I only go to Shrewsbury club between 6am-9am. The main reason I joined was access to a pool and take up yoga classes to rehabilitate a hip issue whilst still training at the gym. The car park is huge and you should have no issues finding a space. There is a children's outdoor play area which is a nice touch. There is also an covered outdoor crossfit style training area where I've seen classes take place. Entrance is by a membership card. Staff are always friendly and say hello when you arrive. The changing rooms are excellent. Plenty of large lockers, which require a refundable £1 coin (or token). Male changing rooms have 4 separate shower cubicles and a communal shower area. The area has nice decor and tiled everywhere. Noticed there are two separate family changing rooms. POOL - a 20 metre pool. Deep end 1.5m and shallow end 1.2m so younger children will require buoyancy aids. Most of the time it is warm but occasionally the shallow end is cooler. Adult lane swimming is on when I attend and never too busy. The sauna and steam rooms are adjacent to the pool and are great. Operate at the right temperature (for me anyway) and never too crowded. Good sized vitality pool is around the corner from the pool within the adults only relaxation area where there are a number of loungers for you to relax. The gym area I train here four time a week. The downstairs area is weights whilst upstairs is all cardio equipment with some functional resistance training equipment. I spend most of my time downstairs. The gym equipment is all supplied by Technogym and the equipment is generally of a very good standard and well looked after. Dumbells go up to 50kg i think with four benches. There are three squat racks and therefore three areas to deadlift or Olympic lift. Whilst the equipment is decent the gym I feel is unbalanced - too much upper body (push) equipment and not enough leg or pull equipment. They could really do with a hack squat, another cable station and a few others. Saturday mornings are also very busy. I've turned up twice only to walk straight back out as its too busy and I've trained elsewhere. The layout of the gym also excludes crossfit style training as usually WODS are in conjunction with weights and cardio equipment. But with weights downstairs and cardio upstairs its; difficult to do. There is a comprehensive class programme and definitely something for everyone. I attend flow yoga classes twice a week and these have been excellent. Lucy is an excellent instructor/ teacher and I've no doubt I will reap the benefits of the classes in the coming weeks and months ahead. Tennis features heavily at Shrewsbury club and whilst I'm not active in the sport I can tell they have extensive tennis facilities, indoor/ outdoor courts and offer coaching too. The restaurant area on the 1st floor is pleasant with plenty of seating. Just had the one coffee so far. They do serve food. There is a childs indoor play area next to the restaurant. Speaking of children they do offer all adult members the option to sign up any children under 16 as members for free. This is a great benefit to adult members so I've signed up my children. Although, there are over subscribed so there is a wait to get them on board. Fair enough. When I breakdown what I use at the club each session then the £69 monthly memberships is well worth it. That's how you need to look at it if you are thinking of signing up. If you make use of most of the facilities then you're getting you moneys worth. Overall, very happy with my experience so far. My only gripe is the gym area which does need a rethink in my opinion, hence 4 stars and not 5. But best have a look around and see the club for yourself.

Came as a visitor,had lovely swim and poached eggs on toast

Spa day with prosecco and mud chamber.... simply perfect

Lovely place to workout, meet friends or simply relax and read.

Member of this gym for a couple of years, good facilities and great staff. Children's play area upstairs by the cafe and spa facilities. Good value for money

Amazing facilities. There is so much there and plenty of space and lots of sanitising stations. Would definitely recommend. Prices are expensive but you get what you pay for... quality

I signed up as a member right after they reopened from lockdown. Signing up was easy and communication with the club was excellent. I can tell they have been especially thoughtful about member returning, and have thought of everything. Family swim is the only thing you have to pre-book (other than classes, but that is usual). Some classes are hosted on the indoor tennis courts to better enable social distancing, and you are given anti-bac spray to wipe down equipment before and after use. all the gym equipment has been spaced out, and the whole gym has a one way system. The club is very friendly and welcoming!

Feels very clean and safe. A great family friendly club with great classes for all. Some cheaper lunch options on the menu would be good.

We had a great ladies doubles tennis practice at the club and a lovely coffee afterwards.

Wonderful Health Club. Great Gym and Pool. Really friendly and polite staff. Wish I could spend more time there and enjoy more of the lovely food and drinks available upstairs.

Good for wheelchair tennis.

Brilliant gym and tennis club

I love the Shrewsbury club. The gym is always clean and I gave never had to wait long for equipment even at its busiest times. The pool is great and family times are on everyday as well as specific times for adults only, it's worth noting that there isn't always a life guard on duty in the pool area and I have been swimming when I'm the only person there. The fitness classes are great and it's worth trying out different classes, everyone has always been exceptionally helpful and welcoming, willing to answer questions. My children don't really use the kids clubs as there isn't really anything that interests them, but then that just might be my children.

Lovely place to relax or work out really nice staff.

Had a very relaxing spa day here and the staff were very polite and helpful. The mud chamber was excellent and the large jacuzzi was good. Lunch in the hub was also delicious. Recommended.

The staff that dealt with us were lovely. Had a lovely mud treatment in imagine spa. Relaxation room was relaxing. Beautiful aromas, soothing meditation music. The spa was clean and fresh. Amazing facilities including pool, sauna, steam room and hydrotherapy pool. Loved it

Had a fantastic spa day here as a 'mamas treat'. Fantastic mud chamber and prosecco, delicious lunch and plenty of quiet and relaxation. Just what two busy working mum's needed!

Been going for a few weeks now, I find all the staff helpful and friendly. They have given me some good advise for starting out at the gym. The few classes I have tried are brilliant and I look forward to trying more of them. Wish I had joined sooner, cant rate this high enough!!

Perfect please to make good training with full energy. Nice people around will help you with all questions. I recommend.

Expensive for what it is. But maintained well.

Great venue

Good food

Fab new playpark for the little ones and a great gym/pool for the big ones.

We went for a birthday party. Was a bit too loud in the party room, very much wheat based food too. Cafe was nice but on the dear side

Love it

I am a member of The Shrewsbury club and could not be more happy with the service that is provided, staff are always friendly and such a lovely atmosphere to mingle, make friends and keep fit. Thanks for reading

The place to relax get fit and to keep the kids entertained when your having a bad day lol. The staff are very helpful. The equipment is really clean.

No table tennis

My little one got injured by untidy curtains at the tennis courts. I brought her to the reception. The receptionist told me there was no first-aiders at that time. And she said that I need wait until the first-aider come even if I only need a plaster and antiseptic. I eventually got them from the first-aider after 20 minutes of waiting. Heath and safety is not the first one here. You'd better to be prepared if you come here.

Lovely spa day, Very clean, Excellent jacuzzi , The mud treatment was very different to experience with your partner😉

Went here for the mud chamber and spa. Super friendly staff and really nice and clean gym + spa. Would absolutely recommend!

Excellent facilities and friendly staff.

Not to bad had a reception there had to ask for more food

Good space

Amazing, will certainly visit again

Staff friendly very clean gym I work with a man with learning difficulties he likes it there best gym in Shrewsbury.

Lots of money spent the pool area especially very well equipped