Pickens, Inc. Jewelers image

Pickens, Inc. Jewelers

Jewelry store Jeweler Jewelry repair service Jewelry engraver Jewelry appraiser

One of the Top rated Jewelry stores in Atlanta


Address

480 East Paces Ferry Rd NE, Atlanta, GA 30305, United States

Website

www.pickensinc.com

Contact

+1 404-237-7885

Rating on Google Maps

5.00 (431 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 5 pm
  • Friday: 9 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 5 pm
  • Tuesday: 9 am to 5 pm
  • Wednesday: 9 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: Pickens (35) jewelry (27) ring (24) beautiful (16) service (14) repair (13) work (13) family (12) recommend (12) Jewelers (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Isabel C. 1 year ago on Google
    We found out about this beautiful family owned business after my daughter’s engagement and I have taken all my jewelry there including her engagement ring and wedding band. Their prices are very fair for the quality they provide and they are always so kind and professional. I highly recommend them for anyone looking for high quality jewelry, custom jewelry, and repairs.
    1 person found this review helpful 👍

  • 5/5 Laura B. 5 months ago on Google • 12 reviews
    Amazing customer service! I have had an heirloom pair of earrings repurposed into a ring and a necklace. The craftsmanship was fantastic. I recently brought in an heirloom ring in and had a few issues with getting it properly fixed. They more than made up for it when I went to pay. You made my holiday season. Thank you!

  • 5/5 Charleta M. 6 months ago on Google • 10 reviews
    They told me 7-10 days for my two necklaces to be fixed and they were finished after 3! Nice people and great service!

  • 5/5 Margaret O. 8 months ago on Google • 9 reviews
    What a gem of a store😉. I found the staff to be helpful and knowledgeable. The prices are reasonable. They were quick to change a watch battery but I will had a few minutes to find a present for me.

  • 5/5 Mary J. 5 months ago on Google • 5 reviews
    Everyone at Pickens is so knowledgeable and helpful. They have repaired an antique ring, a cherished family bracelet, and resized multiple rings. It is so nice to have a place to take your cherished items for repair. Thank you Pickens!

  • 5/5 Peg O. 8 months ago on Google • 3 reviews
    Wonderful selection of unique pieces. They repurposed a bunch family heirlooms into modern pieces I will now wear everyday. The team is friendly, knowledgeable, trustworthy and not pushy in their approach.

  • 5/5 Taylor Hensley S. 1 year ago on Google • 3 reviews
    Really great experience at Pickens Jewelers! I need to resize my wedding band. They’re we’re helpful, delivered on time, and did a great job!! Hard to find these days. I’ll be back!

  • 5/5 M Q. 2 years ago on Google
    Lovely people, quick & excellent service. I was hesitant to take my diamond necklace anywhere after several bad experiences with jewelers, but Pickens is just around the corner & had great reviews. They shortened the chain exactly how I wanted, cleaned & polished it without me asking, and had the piece ready the following day. I will definitely be bringing more jewelry to them.

  • 5/5 Dylan F. 1 year ago on Google
    The team at Pickens helped me create a beautiful custom charm bracelet for my mother. They executed my vision perfectly - the process was seamless and quick. 10/10 would recommend for any custom needs

  • 5/5 Caroline H. 1 year ago on Google
    This is a wonderful jewelry store with beautiful items. Nicest staff ever! I had a solitary diamond built into a diamond band and they did a beautiful job. Today I needed a new battery for my watch and he said it would take 5 minutes!! Never had immediate service in other stores. Highly recommend!

  • 5/5 Jessie L. 1 year ago on Google
    My engagement ring needed to be reset and they did EXACTLY what I wanted and turned it into my dream ring. I would fully trust them with all jewelry pieces going forward. Really amazing customer service as well!

  • 5/5 Susan T. 1 year ago on Google
    For decades, Pickens Jewelers has been a prestigious Atlanta firm known for quality merchandise, excellent jewelry repairs, and integrity. Recently I drove across town with my grandmother’s 125+ year old ring of marginal monetary value and in dire need of repair. My local jewelers had declared the ring beyond affordable help. Pickens, to the contrary, treated the ring as though it had great worth, repaired it within a week, and charged me a most reasonable price. May Pickens and this old ring continue to thrive.

  • 5/5 Mary C. 1 year ago on Google
    I had been looking for a very specific type of ring for years. I just happened to find one that was exactly what I wanted in an antique shop in New Jersey. I fell in love with the ring, but it was too big for any of my fingers. The first thing I did when I got home was look for a place to get it resized. I was worried after I realized that some shops will only resize rings from their own collection, others will only size a ring down 2 sizes. They were happy to resize my ring, and said it wasn't a problem to bring it down 3 sizes. I got it back today, and I'm so happy to finally be able to wear it. They did a beautiful job with it, and it fits perfectly now. The staff are very friendly and professional, and they have a very beautiful and unique collection of jewelry in their store. I'd recommend this store to anyone. Thank you guys so much!!!

  • 5/5 Nickie P. 1 year ago on Google
    Pickens Jewelers reset my engagement ring and did a great job. They were easy to do business with and helped me get just what I wanted. I will do business with them again.

  • 5/5 Amanda M. 1 year ago on Google
    I had a silly sentimental request: "Please turn my late husband's Spitfire cufflinks into earrings." They were so kind and respectful of my wishes and said the earrings would make a lovely memory. The earrings turned out spectacularly and he would have been delighted. His daughter in England is very impressed. Thank you.

  • 5/5 Caitlin S. 1 year ago on Google
    Took in a necklace for repair and the service was done quickly, and they cleaned it up really nice as well! Staff is very friendly! They also have some really beautiful and unique pieces - I will definitely be back.

  • 5/5 Ursula M. 1 year ago on Google
    I have recently had Pickens Jewelers update a necklace and make me a station necklace as well as fix some earrings. They did a fabulous job on all of my pieces. When we moved to Atlanta many years ago our jeweler recommended them as they even used them. Their jewelry is displayed well. It’s a family owned business and I would totally recommend them for all your jewelry needs.

  • 5/5 Stephanie K. 11 months ago on Google
    If you want excellent service and to work with just good down to earth nice people Pickens is the place to go…Walter, Kim, Jimmy and the other young lady that works there (I forgot her name) are amazing. The BEST thing is they remember your name and greet you by name when you walk in… I just love it… I would give them 10 stars if I could… My mom gave me her first set of wedding rings years ago and the diamond fell out… She passed away last year. Pickens repaired the ring for me and it looks amazing. Thank you so much…

  • 5/5 M. C. C. 11 months ago on Google
    Best jeweler in Atlanta. Wonderful selection, they're professional, friendly. They also do very good work repairing and cleaning jewelry, watches. I've recommended them to many friends who've all been very pleased.

  • 5/5 Lauren W. 10 months ago on Google
    Pickens Jewelers repaired a damaged bracelet and set new stones into it. They were friendly, responsive and did a very nice job. They have lovely jewels on display. I highly recommend buying local from them.

  • 5/5 john p. 1 year ago on Google
    Outstanding group and attentive staff. Reasonable pricing for items and service in Buckhead. Long-standing business and easily seen as to why. Would not hesitate to return to purchase or for repairs. If you have a need, Pickens will help provide the solution!!

  • 5/5 L. B. 9 months ago on Google
    I was initially referred by Brown Lee for repairs. I have found the staff to be polite and professional. They are well organized and the customer service is excellent.

  • 5/5 deborah c. 9 months ago on Google
    Pickens is a wonderful family run jewelry store Friendly, helpful and a pleasure to work with. Beautiful jewelry, if they don’t have it, they can get whatever you want.. also repair work on All jewelry and watches.

  • 5/5 laine m. 7 months ago on Google
    Excellent experience! Repair was just perfect and completed ahead of estimated time date. Lovely staff and store. Thank you!

  • 5/5 peggy p. 2 years ago on Google
    Pickens Jewelers came highly recommended by two of my friends. Having used other jewelers in Atlanta, I found them to be very courteous and knowledgeable. They have a wide variety of beautiful jewelry at a nice price point. They designed and made a floating diamond necklace for me end it turned out gorgeous. I was able to pick it up in two weeks! I would highly recommend this established store to everyone.

  • 5/5 Noah A. 2 years ago on Google
    I had a great experience. I came in to get a watch engraved and they got done the next day. It looked wonderful. Great people and service. Highly recommend!

  • 5/5 Andrea S. 2 years ago on Google
    The people at Pickens, a family owned and operated business, are outstanding. They know jewelry and repair and customer service. I have been a customer for years and am never disappointed.

  • 5/5 Tracy M. 2 years ago on Google
    The most perfect place to go for all of your jewelry needs, wants. I grew up going here and always thought it was really just a place for mothers and grandmothers but boy was I wrong. Not long ago, they helped my nephew find the perfect engagement ring for his future bride and even though he was on a tight budget, they provided the highest level of service and found something that exceeded his expectations. They recently helped my young 14-year-old girl with a gift and treated her with kid gloves. This very special family-owned business represents everything that you could possibly need or want when looking for a place to repair beautiful pieces that have been handed down to you or for finding that perfect gift for yourself, your significant other or the children in your life. In a time when we are not sure who we can trust when it comes to making purchases of value and when we’re finding it difficult to identify a place where we feel safe and find people who are trustworthy, Pickens is there. You will never be disappointed with what these knowledgeable, experienced, gracious and lovely people have to offer.

  • 5/5 Missie H. 2 years ago on Google
    All of the staff members are so attentive and kind. While I was waiting, they cleaned my ring and it’s looks so new. I lost an earring so they made the remaining one into a necklace pendant and I love it.

  • 5/5 Annie B. 2 years ago on Google
    Highly recommend going to Pickens for jewelry shopping, repair and personalizing. A family owned business who genuinely care about their customers, are friendly and knowledgeable! The work they did for me was perfect and timely.

  • 5/5 Michael F. 2 years ago on Google
    I trusted them with resizing my grandmothers ring which is priceless to me. They were so kind and easy to work with, and even had it ready a day early so my fiancé could have it for our upcoming trip. I am so thankful truly!! It is beautiful! She absolutely LOVES IT What a great price, safe environment, and caring staff! We will definitely be back! Thank you again Michael & Tlicia

  • 5/5 Angela D. 3 years ago on Google
    We had a very pleasant experience as always. My family has been using Pickens for more than 40 years and would not trust anyone else. Thank you for the personal touch. Highly recommend .

  • 5/5 Amanda s. 2 years ago on Google
    I'm so happy with the work Pickens Jewelers did for me! A friend recommended them to me after I hadn't been able to wear my wedding set for years. I had been reluctant to get them upsized due to the unusual setting of my wedding band. I was also worried about the price after looking into it online. They took my rings and made me confident it would be no problem. The price was more than reasonable too! The rings were ready days before they had predicted and they look perfect! You cannot tell they were taken up one whole size! The diamonds on the knife edge infinity band are still perfectly spaced and they look as beautiful as they did on my wedding day. Why did I wait so long?!

  • 5/5 Kathy S. 1 year ago on Google
    Pickens was recommended to myers by a good friend that has used them for years for her repair and purchases needs. I found both true during my first visit and couldn’t be happier when they did a repair faster than their usual timeline. During my visit I found the perfect gift for my college age granddaughter! it was a relief to not hear any sales pitch about their merchandise. I felt extremely safe in this quiet secluded neighborhood. If you like low key and quality I recommend Pickens. K. Scott

  • 5/5 Linda M. 2 years ago on Google
    My family has had the pleasure of doing business with Pickens Jewelers for three generations. Their work is beautiful - I would never trust my antique jewelry with anyone else which in these times is very comforting. I highly recommend Pickens for any new jewelry purchases or repair on your most cherished pieces.

  • 5/5 Kathleen M. 1 year ago on Google
    Honest, reliable staff and individual customer attention and care. I’ve had items repaired and engraved. I always have confidence in their work. If there is something you want and it’s not in the store, they will gladly research it for you. Excellent jewelry store!

  • 5/5 M M. 2 years ago on Google
    Pickens Jewelers is the best-of-the-best in Atlanta! They have crafted an engagement/wedding band ring using our family stones, sold our family another beautiful engagement/wedding ring set from their case and have done numerous repairs of all kinds on jewelry not even purchased from their store. Always warm & friendly, always providing great customer service, a gem found in the heart of Buckhead!

  • 5/5 Joy C. 2 years ago on Google
    Pickens was so great resizing my ring for me. They could not have been more accommodating and patient as we had to resize it several times! I will use them for all my jewelry needs!

  • 5/5 Valee P. 2 years ago on Google
    This is a wonderful place that has been in business for a very long time. The people here are so accommodating and they understood exactly what I wanted. Extremely nice, helpful and they have beautiful jewelry as well as excellent service.. I wouldn’t go anywhere else!

  • 5/5 Will R. 2 years ago on Google
    I went to a number of jewelers looking to alter my grandmother's platinum ring. They all said Pickens were the people to work with platinum and get it done right. They lived up to their reputation as well as being friendly, professional, and quick.

  • 5/5 Jane T. 1 year ago on Google
    They did an amazing job of converting my mother’s wedding ring to a beautiful necklace. A previous jeweler had not wanted to include tiny stones but Pickens was able to make a gorgeous sentimental piece that will be greatly appreciated. I explained a tight time frame and they were able to deliver it earlier than expected!

  • 5/5 Julie C. 1 year ago on Google
    Pickens Jewelers is the best place to repair your treasures; however, they also sell beautiful jewelry for reasonable prices. In fact they have a great sale going on through August. The family based company is iconic and the people there are super friendly and helpful.

  • 5/5 Barbara P. 1 year ago on Google
    Pickens Is a long-time family-run business. Each client receives close attention which creates a repeat clientele and a caring atmosphere. Their merchandise consists of unique pieces as well as classic items, and they also do excellent repair work.

  • 5/5 Karen B. 1 year ago on Google
    Pickens Jewelers has lovely, unique jewelry, the staff is friendly and professional. Their repair services are terrific: quality work, exceptional turn around and very reasonably priced.

  • 5/5 Hallie W. 10 months ago on Google • 2 reviews
    Pickens was absolutely wonderful. They fixed both of my rings perfectly for a wonderful price when other places said one of them could not be fixed. I will only be using them for all of my jewelry needs in the future!

  • 5/5 Warren F. 8 months ago on Google • 1 review
    Extremely professional. Every interaction with customers could be likened to a teacher-student relationship. The personnel on "that" side of the counter were all unbelievably patient. And the product delivered was satisfying. They do GOOD work.

  • 5/5 Steve F. 4 months ago on Google • 2 reviews
    Pickens Jewelers Define World Class Excellence on a Personalized level. Friendliness, responsiveness, attention to detail, creativity, timeliness- they are just simply Stellar. Have always met or exceeded my expectations for unique or specialized requests. The Best. Steve Franklin

  • 5/5 Meredith S. 7 months ago on Google • 2 reviews
    We felt our son was ready for a timeless birthday gift and Pickens made my vision come to life in about 3 days, over the phone. I knew they would know exactly what to choose. I couldn’t be more thrilled with this piece and it’s something our little boy will treasure his entire life. Thank you!


Call +1 404-237-7885 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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