1
Modality - Handsworth Wood Medical Centre
Public medical center
😠 Terrible GP, the worst I’ve ever had. I can never get through on the phone to book appointments and their econsult has also now been deactivated. I requested a call back a week ago, and I’ve still not heard anything. I have also tried calling at 8am to be told appointments aren’t open and being hung...
1.30 (290 reviews)
2
Dudley Park Medical Centre
Medical clinic
😠 I believe that is now time for the NHS England to act and see if there is anything that can be done to elevate the quality of service of this so called medical practice as it's currently inexistent.
Just like all the other people in here I am expecting a lot of pain and frustration, but I still be...
1.30 (125 reviews)
3
Sparkhill Surgery
Medical clinic
😠 The worst surgery one can imagine.
- Can never reach them by telephone;
- Telephone staff incredibly rude and unhelpful, although following the recent takeover, this has been marginally better;
- Incompetent GP’s with no interest;
- Smear test request letters persistently sent to old address despite...
1.30 (58 reviews)
4
The local shop
Convenience store
😠 I tried to send a Hermes parcel from here and was met by the delivery driver who had just finished loading and said he'd wait. The owner on the other hand was rude and unhelpful. I asked about liable printing and was told no, the Hermes driver directed me to their label printer. This was added to wh...
1.30 (47 reviews)
5
The Acocks Green Medical Centre
Doctor
🫤 It's been about three weeks since I visited this place to get my mother referred to a community dentist by her GP. I was told that Monday to expect an appointment to be made that day and I would be contacted regarding that by 5pm. I waited by my phone all afternoon and did not receive a single call....
1.40 (104 reviews)
6
Dr Bhalla & Partners
Doctor
😠 One of the worst in country. How do they get a way with such poor level service.
Possible because it’s in the inner city not enough people care to complain.
Receptionist is rude no empathy asked questions trying to diagnose. Which is confidential they should know.
You can not get advance appointment...
1.50 (50 reviews)
7
Small Heath Health Centre
Medical clinic
😠 Sickened by the mannerisms of the lady (Rosie) who answered my telephone phone call this morning; who had completely made a shambles out of my referral. Rosie answered the phone, with an extremely angry tone; explaining that I need to give her a few minutes as she had only just walked in and still h...
1.50 (46 reviews)
8
Tile Cross Surgery
Doctor
😠 Been at this surgery for a number of years, I registered here because of the good reputation.
Sadly over the last few years it has taken a nose dive for the worst.
The receptionists are the most rude and nasty women it has ever been my misfortune to encounter, they definitely need to learn a lot of...
1.50 (37 reviews)
9
The Hallmark
Apartment building
😠 Don't book here, the place is vile, disgusting and completely unsafe. The apartment had lots of damage, holes in the walls, the front of the dishwasher was missing, smelt of weed, body odor and the bedding hadn't been washed. The photos available are clearly from a year ago, when the place was newly...
1.50 (16 reviews)
10
Lincoln Apartments
Apartment building
😠 Leaving here and don’t recommend it for anyone . The flat was brilliant, but the complex is run by SDL property management who are utterly incompetent. There is no real security , homeless people uses car park as a toilet, teenagers get inside and uses corridors to charge their phone and smoke weed...
1.50 (6 reviews)
11
The Laurie Pike Health Centre
Medical clinic
😠 I would happily give 0 stars! Called at 8am promt, 30 people in front of me. Get through at 8.45am then surprise, surprise I am informed NO appointments! I was told to call back again the next day when it’s less busy. Joke of a health centre, I have never known anything quite like it. Happy to discu...
1.60 (329 reviews)
12
Bellevue Medical Centre
Public medical center
😠 It's a Hopeless medical Centre. I have been with this GP for more than 20 years, it is getting worse and worse recent 7 to 8 years. It's impossible to book a appointments, I have been called them since last week try to book a appointments. I hold the line for long time, but when finally someone answ...
1.60 (204 reviews)
13
Pearl Medical Centre
Medical Center
😠 Very disrespectful of appointments.
Extremely hard to get an appointment as the phone lines are always blocked. I finally get an appointment for my little baby and even after arriving earlier than the time. I was made to sit and wait for over 30mins before being attended to. This is a constant pract...
1.60 (139 reviews)
14
Bucklands End Lane Surgery
Public medical center
😠 The receptionists are rude, you cannot get an appointment. They keep you on the telephone for an hour on hold to then be told there are no appointments and to call at 8.30am. I was on hold from 8.30 in the morning for an hour to then be told there were no appointments left and the only way to get an...
1.60 (68 reviews)
15
Kings Norton Hospital | Active Care Group
Mental health service
😠 I self discharged from this hospital after just 9 days (even though I still needed to be there) due to having to file a formal CQC complaint against them as a result of gross negligence during my time there. An excess of broken glass was found in the secure courtyard as well as sharp thorns which we...
1.60 (7 reviews)
16
Bath Row Medical Practice
Medical Center
😠 This surgery is AWFUL. Myself and my partner joined about 6-8 months ago after moving to the area from elsewhere in Birmingham. Luckily I haven't had to use them for anything serious, but my partner has. You call up and either can't get through because there are too many people in the queue and it c...
1.70 (280 reviews)
18
Kingsmount Medical Centre
Public medical center
😠 Couldnt get an appointment for weeks and when I finally got one I received a text messaging saying I'd cancelled?. After waiting 45 minutes to actually speak to someone was told by reception that a DR Hicken has cancelled my appointment. Rebook for following week, cancelled again but couldnt tell m...
1.70 (49 reviews)
19
Springfield Medical Practice
Medical clinic
😠 What a joke. This place has always been just that absolutely shambolic service. It took an hour and 10 minutes just to talk to three people in the queue. As i get to the "out of hours staff" she tells me its bank holiday monday and the surgery isnt open whilst they have everyone waiting in a queue b...
1.70 (34 reviews)
20
The Hill General Practice
Medical clinic
😠 Ridiculous surgery. You have to call at 8am to book an appt only to be told that it's fully booked up. I wanted to make an appt for a patient who is suicidal and urgently needs to see a GP but even though NHS111 said to call the patients own GP, an appt was still not given. Clearly mental health pat...
1.80 (159 reviews)