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Frequently mentioned in reviews: room (8) good (8) time (8) hotel (8) rooms (6) pool (6) staff (6)
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  • 4/5 African F. 5 years ago on Google
    As a business traveller, I found at Azalaï all I need : a spacious room with a desk, quiet enough to work. Wifi is good but could be improved (I had to log in each time my activity was off for more than 10 minutes). Very good location for business apointments, with a large range of meeting rooms available. Excellent amenities with a well equipped room and a large swimming pool. But careful as the maintenance didn't allow clients to enjoy swimming pool for 2 days... this wasn't indicated. Restaurant has a large choice of excellent meals, including a daily African meal. Only salads are not very good and rates are expansive ! Gambas are delicious !!! A must-try for seafood lovers. Good bar service but it's a shame that most of the alcohols and cocktails were not available : personnel should be trained to prepare basic cocktails... I especially appreciated the very helpful staff, always willing to assist at almost any time. Also, most of them speaks more than 2 languages which is really appreciable. I recommend this hotel.
    5 people found this review helpful 👍

  • 5/5 P R. 2 years ago on Google • 883 reviews
    The professional staff welcomes you in Portuguese, French and even English, which is an extraordinary feature for a hotel in West Africa. Also they are really professional and very helpful with all kinds of problems we came up with. You should give their little restaurant a try, it's really worth it.
    1 person found this review helpful 👍

  • 5/5 tim 1 month ago on Google • 902 reviews New
    An excellent hotel in Bissau. Comfortable but not fancy. The staff is attentive, the shower is hot and the air conditioning is cold. Thank you very much.

  • 1/5 Ana P. C. 2 years ago on Google • 48 reviews
    Overrated and overpriced. Did not enjoy the experience at all, employees at the reception were very unpleasant, they messed up my reservation and I ended up paying more; the room was poorly clean, plus the drain was clogged, the mini fridge not working and terrible tv connection; in a room for 2 people, we only had 1 towel and a sofa for 1 person; and lastely the swimming pool maintenance was questionable as the water was green! I payed a 4 star hotel room and it looked like i was staying at a roadside motel. Breakfast was good though and there were a few nice employees
    2 people found this review helpful 👍

  • 4/5 Wonder Safari T. 5 years ago on Google
    The best choice in Bissau. We sent one of our business traveller for 4 days. Spacious room with a separated desk/living-room for work. Good wifi but inconvenient to re-login each time it's not used for more than 5 minutes. Fast and efficient check-in, with most of the personnel (reception and related staff) speaking more than 2 languages, which is very useful. What a shame the pool was in maintenance for 2 days, as our client needed a break from time to time, but once it has been fix, huge and clean pool. Helpful staff, delicous restaurant with large variety of meal choices but prices too high and many cocktails and drink not available at the bar. Our client recommended the hotel.
    2 people found this review helpful 👍

  • 3/5 Peter M. 6 years ago on Google
    I have enjoyed my stay so far.However, service can be sluggish depending who is. Staff are friendly but find it irritating if you insist on something being done right. They can definitely improve on their drainage.After every flush of the toilet, there is a bad stench. I changed rooms but it wasn't any different. WiFi is more than average, it can be slow occasionally but definitely gets the work done. For food, it can contain a bit of salt but it's generally OK.
    1 person found this review helpful 👍

  • 3/5 Guineendade 5 years ago on Google
    1. Food wise, sucks big time. 2. Bar - lack of various ordinary products. 3. Room - old furniture, tv's are like 20" max and old fashion. 4. Service - good 4. Hotel as a whole lacks maintenance. What a shame to call this a 4 star hotel. I rate it 3/5 just because of the landscape!
    1 person found this review helpful 👍

  • 2/5 Drew D. 3 months ago on Google • 62 reviews New
    The pool was closed for renovation and there was no public advertisement for this on the website. We booked without knowing this and decided to prematurely leave early for this reason. We were given a refund for the nights that we did not want to stay here. Given the current condition of the rooms and property the price is double what it should be for a hotel that should offer a much higher value. The grounds are well kept, but the place is falling apart and is dated. It looks like there hasn't been much maintenance investment into this property for 6-8 years now. The pictures that are listed as current are not accurate. The rooms are fine, but 3 stars out of 5 max not 4.5 stars as advertised. We stayed in room 318. Maybe other rooms are better quality?... Separately, they do not have tap to pay technology, the internet only let us connect three devices at a time (we had five), and the shower curtain was moldy + shower rod was hanging by a metal wire. All inconveniences, but nuisances nonetheless. We won't stay here again until the property is fully renovated.

  • 5/5 bernard b. 11 months ago on Google • 42 reviews
    Stayed 3 nights, very spacious and clean rooms. Staff are very friendly, warm and professional. Had a good time. Buffet style breakfast, even for heavy eaters😊. It has other businesses on site.

  • 4/5 Souleymane N. 6 years ago on Google
    I really enjoyed my stay and it was a great experience. The location is very quiet and I like the space within the premises - I could go for a walk and not get bored - The food was lovely especially the dinner (the buffer was a value for money experience). Above of all, your staff members are very polite and useful - Always answering my questions. Great thanks to you all Will be really happy to come back!!!!!

  • 5/5 Diana M. 5 years ago on Google
    it was everything just fine. it just happened not have towels for two days, but i've asked for it and i had them after a while, so, it was not a problem. The breakfast was not perfect, i missed cheese, because the cheese they used to have, seemed to be defrosted so it was not good to eat... apart from this detail it was everything good. all the stuff is just very very kind!

  • 4/5 Alyssa B. 1 month ago on Google • 5 reviews New
    This was my first trip to West Africa and I had no idea what to expect from this hotel, but I was so pleased with my experience. The air conditioning worked well and the room and bathroom were comfortable. My highest praise is for the service. Everyone was extremely kind and helpful. Raisa, Nilde and Candidu specifically went above and beyond to make sure we had everything we needed. They made the stay so wonderful and I will remember them forever.


Call +245 955 803 000 Open on Google Maps

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