2/5 Ioana I. 7 months ago on Google
At
check-in,
we
got
absolutely
no
information
except
that
we
also
have
included
the
access
to
the
pool
and
'that
thing
jacuzzi
next
to
the
pool'.
I
politely
asked
if
she
needed
both
our
passports
she
said
yes,
and
then
she
didn't
look
at
either
of
our
passports.
She
just
said
we've
done
the
check-in
online.
Nothing
like
sorry
or
thank
you
for
the
passports,
not
even
a
glance
at
us.
When
asked
about
where
the
breakfast
is
served,
the
receptionist
'Miana'
told
us
we
have
all
the
info
in
the
elevator
(I
truly
felt
like
I
was
disturbing
her
from
her
sleep
or
something).
The
room
we
stayed
in
was
not
clean
as
you
expected
to
be
in
a
4-star
hotel.
The
foot
towel
was
not
changed
even
if
it
was
dirty
(sand
dirt),
just
folded
and
put
back
in
its
place.
No
water
refill
in
the
minibar,
and
when
asked
at
the
reception,
they
requested
the
room
number
(we
actually
had
the
sea
view,
balcony
type
of
room
which
is
the
most
pricey)
and
said
that
only
at
check-in
should
have
had
water.
Nobody
smiles
or
says
good
morning
at
breakfast.
Nobody
welcomes
you
or
checks
the
room
number.
Haven't
eaten
at
the
restaurant
but
had
sangria
(Cava)
which
it
was
delicious
and
the
staff
was
friendly
enough
considering
all
the
other
staff
is
the
hotel.