5/5 Colleen D. 3 years ago on Google
If
I
could
give
Razny
Jewelers
an
infinite
number
out
of
10,
I
would.
Let
me
start
off
with
saying
2020
has
been
a
wild
ride
for
engaged
couples.
With
the
constant
changing
of
plans
and
weddings
-
learning
to
"go
with
the
flow"
is
a
must.
For
me
personally,
I
went
through
4
different
wedding
plans
in
one
year.
Because
of
the
constant
changes,
my
fiance
surprised
me
with
a
new
engagement
ring
setting
and
wedding
band
(once
the
final
wedding
plans
were
coming
together).
We
designed
a
beautiful
A.
Jaffe
engagement
ring
and
setting
-
both
custom
to
our
desires.
We
went
with
the
jeweler
my
parents
have
been
going
to
and
their
friends.
I
wont
go
into
the
details
or
name
drop
-
but
it
was
a
mess
from
start
to
finish.
Our
wedding
bands
were
made
wrong
(mine
3x
and
his
2x).
And
customer
service
and
our
sales
rep
honestly
did
not
care.
It
was
as
though
they
received
their
payment
and
that
was
it.
And
when
they
finally
did
set
my
diamond
-
I
cant
even
comment
on
the
work
haha.
Lastly,
I
did
not
receive
my
final
setting
/
band
until
the
day
before
our
wedding.
I
was
devastated.
The
beautiful
diamond
my
fiance
proposed
to
me
was
hidden
by
prongs.
I
immediately
googled
what
could
be
done,
and
started
calling
jewelers
that
carried
A
Jaffe.
Upon
calling
Razny,
RIGHT
AWAY
the
team
started
helping.
I
initially
called
their
Hinsdale
location,
and
the
team
set
me
up
with
the
Addison
location
for
the
in-house
craftsman
-
yes
they
have
someone
who
is
in
house
and
has
an
amazing
shop
to
ensure
craftsmanship
is
done
with
the
utmost
love
and
respect
to
the
jewelry.
They
listened
and
actually
cared
about
my
story
and
helping.
They
put
me
in
touch
with
Nancy
(she
is
a
true
blessing)
and
Nancy
reviewed
what
needed
to
be
done
to
get
the
ring
looking
great
for
our
4th
wedding
plan.
The
team
took
my
ring
in
within
the
hour,
got
to
work,
and
within
20
minutes
(with
several
checks
in
between
to
consult
my
thoughts
and
ideas)
my
beautiful
diamond
and
setting
came
to
life.
They
not
only
shaved
the
prongs
on
top,
they
also
slimmed
down
the
prongs
on
the
side
(we
have
little
diamonds
on
the
side
-
and
the
work
to
ensure
these
were
safe
and
secure
was
unreal
-
perfectly
done).
I
was
a
total
mess,
but
the
team
brought
me
champagne
and
calmed
my
nerves.
For
once
I
actually
felt
like
a
bride
getting
married.
They
also
took
care
of
my
family
that
was
there
to
help
and
be
morally
supportive.
The
entire
process
made
me
so
grateful
and
become
a
customer
for
life.
Do
not
look
anywhere
else.
Do
not
think
twice.
Choose
Razny
for
any
of
your
jewelry
needs.
Their
work
is
impeccable
and
their
attention
to
detail
is
spot
on.
Just
look
at
the
before
and
after
of
my
ring!
The
actual
shine
on
the
two
rings
alone
should
let
you
know
with
Razny
-
YOU
ARE
IN
THE
RIGHT
HANDS
haha.
Most
of
all,
their
support
and
caring
for
their
customers
is
what
makes
this
place
worth
going
to.
When
you
treat
customers
like
they
are
your
own
family
-
you
get
a
customer
for
life.
And
Razny
Jewelers
has
a
customer
for
life.
I
will
only
go
back
to
them
-
they
have
an
amazing
selection
of
jewelry
and
a
customer
team
that
cares
about
you
and
what
will
make
you
happy.
Thank
you
Razny
jewelers
-
you
made
me
one
ecstatic
bride
this
past
weekend!