2/5 Micheal W. 1 year ago on Google
So
I
decided
to
try
this
restaurant
out,
because
I
wanted
to
support
something
more
local.
I
ordered
the
cheese
curds
and
catfish
nuggets
to
be
delivered
via
DoorDash.
After
I
received
my
food,
I
noticed
that
I
received
cheese
STICKS
and
the
catfish
nuggets.
Thinking
they
had
messed
up,
I
looked
at
the
receipt
and
noticed
it
said
cheese
sticks,
too.
Thinking
that
maybe
I
had
pressed
the
wrong
button,
I
checked
the
app:
it
turns
out
that
they
were
out
of
cheese
curds
and
substituted
them
for
cheese
sticks
instead
(note
that
you
can
mark
that
in
the
app
on
the
business
end,
so
the
guest
doesn't
accidentally
order
an
item
you're
out
of).
Okay,
that's
fine,
sometimes
you
run
out
of
stuff
and
it
doesn't
get
marked;
my
issue
is
that
I
never
received
a
call
or
message?
I
didn't
want
cheese
sticks;
I
didn't
like
their
cheese
sticks.
If
they
had
called
me,
I
would
have
requested
hush
puppies
or
a
refund
instead.
Clearly
they
know
how
to
use
DoorDash
on
their
end,
because
they
did
a
substitution
through
their
app.
If
you're
out
of
something,
then
you
should
call
the
customer;
you
don't
just
give
them
what
you
want
to
give
them.
As
expected,
the
cheese
sticks
sucked
(and
that's
not
because
of
the
bad
experience;
they
just
weren't
good;
they
remind
me
of
the
frozen
ones
you
buy
in
bulk
and
bake
in
the
oven),
but
the
catfish
nuggets
were
pretty
good.