3/5 Leah A. 10 months ago on Google
Stayed
here
for
about
three
weeks
in
June.
Staff
was
friendly,
but
a
few
of
the
staff
members
need
training.
Example
-
asked
if
they
had
more
than
one
washer
and
dryer
for
guest
usage
and
the
answer
was
'Oh
I
don't
know
that.
I
don't
have
nothin
to
do
with
that'.
Other
staff
issue
was
just
plain
rudeness
when
they
were
unable
to
answer
billing
questions.
Speaking
of
billing
-
their
system
is
whacked.
I
had
a
hold
for
the
first
seven
days
of
the
stay
plus
the
daily
incidentals
put
on
my
card
when
I
checked
in
and
then
the
hold
went
off
my
card
a
few
days
later.
Then
the
next
week
there
was
a
hold
for
$400
on
Sunday,
a
hold
for
$1700
on
Monday,
and
then
a
hold
for
$350+
on
Wednesday.
The
$400
hold
dropped
off
on
Thursday
and
on
Friday
a
firm
charge
of
about
$2500
for
the
first
10
days
of
my
stay
posted
and
the
other
two
holds
went
away.
Same
sort
of
thing
happened
the
next
week
of
my
stay.
The
system
can't
decide
what
and
when
and
how
much
to
charge.
Very
strange
and
you
just
don't
know
how
much
they're
going
to
take
out
of
your
account
at
any
given
time.
Ultimately
the
billing
was
right
at
the
end
but
the
multiple
holds
were
a
bit
alarming.
My
room
was
facing
the
courtyard,
with
a
fire
pit,
grill,
sitting
area,
etc.
The
first
weekend
there
was
a
traveling
sports
group
of
families
staying
in
the
hotel
and
they
all
congregated
in
the
courtyard
until
late
the
in
evening,
so
lots
of
noise
penetrating
my
2nd
floor
room.
The
second
weekend
was
a
baby
shower
in
the
court
yard,
so
again
lots
of
loud,
noisy
people
directly
under
my
window.
The
bathroom
fans
ran
24/7
at
a
low
hum
(could
not
be
turned
off),
but
reminded
me
of
white
noise
so
just
left
it.
The
light
in
the
kitchen
was
possessed
-
dimmed
and
brightened
randomly
while
turned
on.
The
sleeper
sofa
was
tired
and
the
cushions
were
literally
sinking
down
into
the
foundation
of
the
sofa.
Bird
poop
everywhere
(outside)
due
to
the
gazillion
birds
nesting
under
the
eaves.
The
hotel
is
the
middle
of
a
heat
sink
and
the
entrance
is
set-up
super
strangely.
The
new
manager
was
very
nice
and
helpful
trying
to
help
me
figure
out
the
billing
which
is
unfortunately
automated.
The
cleaning
staff
picked
up
the
garbage/take
out
bags
and
used
towels
I
left
outside
the
room
pretty
quickly.
Plenty
of
towels
as
needed.
Pool
and
whirlpool
are
very
nice.
Laundry
is
expensive.
Only
part
of
breakfast
I
had
was
the
coffee
which
was
warm
and
not
particularly
memorable.
No
tea
selection
other
than
black
tea.
Cable
sucks.
Beds
are
decent.
All
in
all
not
horrible,
but
not
the
best.
