Lots of great gift idea. Music, clothing, novelties. Friendly and helpful staff.

Visited the store on a Saturday with 3 of my grandchildren, who love vinyl records and are into current hip-hop and the music from my era (mid-60's to mid-70's rock). Great selection of vinyl records, posters, dvd's, gift items and a wide variety of items related to, let's say, smoking, I found the staff to be very pleasant and helpful. They have a loyalty program, which costs $10, and gets you $1 off on all media items and notification of early releases, sales etc.

Great store, wonderful and very helpful and knowledge staff. I have never been disappointed when stopping in.

A 2 star review that hurts to write. This is an awesome record shop that is unfortunately staffed with people who are not knowledgeable of their process and lack basic customer service especially on the busiest record , and passion to even look up from their phones or computer. I know 2023 is a tough place to be an associate but have the basic knowledge to help your customers even if the answer is “I don’t know let me find out for you” OR if you don’t have the knowledge at least have some skills in talking to people without a condescending tone. I felt like I was at minimum a burden if not a huge inconvenience when I needed some help on a pick up order. Great selection of records however staff made for a bad experience. Record stores are a sacred place and I use them to escape even for a second from this muddy world and it’s a shame the people there are taking it for granted because truly it’s a beautiful shop. If I got paid to spend my day helping customers in a record store I’d consider myself the luckiest person on the planet and I’d wear that on my sleeve. Love what you do or get out cause you’re ruining it for real customers.

Down In the Valley is a treasure trove for music enthusiasts! This record store seamlessly blends nostalgia with modern charm, boasting an impressive collection of vinyl, CDs, and even rare finds in used CDs. The ambiance is a harmonious mix of classic tunes and a welcoming atmosphere. Beyond music, the store offers delightful treats and quirky toys, making it a haven for both audiophiles and those seeking a unique shopping experience. Whether you're hunting for a vintage gem or simply exploring, Down In the Valley promises a delightful journey through the timeless world of music and more.

Good selection of new & used vinyl + fun gifts.

I was in tonight Friday November 24th.at about 5:15pm with my wife and step son and his girlfriend. While pulling into the lot the employees were questioning someone who had a tag on from a previous shop. And it set the security sensors off. Upon walking in it was all eyes on us. One employee that looked like a Weezer roadie was talking with several other employees and said they have big jackets watch them. And while we flipped through albums we were watched like hawks. There is nothing in this store I couldn’t buy myself. I’m a musician and would never steal anything from other hard working musicians I know better and am an adult with kids older than most of the employees that work here. This is profiling at its worst, I will not be back and I will word of mouth to all of my colleagues and friends to do the same. Not one of the employees said hello or may I help you find anything. If you’re concerned with theft hire a security guard to sit at the door. You charge enough for the same Taylor swift albums I could buy at Target. Your management needs to train you all.

I love this place! Everytime i visit for work, i have to come here and stock up on records. Decent prices, friendly staff, an all around good place to shop all things rock n roll.