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Minneapolis Health Clinic

Medical clinic Wellness center Internist Health consultant

😠 Your front desk CMA who did the covid test was extremely rude and unprofessional. I called to express I was running 20 min late (due to a dead car battery) for my pre-surgical covid test the next day. I asked her if this was going to be a problem or if I should reschedule? She said it was fine, come... People often mention staff, Grace, recommend, clinic, care, Minneapolis, great, experience, health, Health,


Address

4825 Olson Mem Hwy Suite 101, Golden Valley, MN 55422, United States

Website

www.minneapolishealthclinic.com

Contact

+1 763-496-5708

Rating on Google Maps

4.80 (103 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 4 pm
  • Friday: 8 am to 4 pm
  • Saturday: Closed
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 8 am to 4 pm
  • Tuesday: 8 am to 4 pm
  • Wednesday: 8 am to 4 pm

Featured Reviews


Frequently mentioned in reviews: staff (14) Grace (14) recommend (12) clinic (12) care (12) Minneapolis (11) great (10) experience (8) health (8) Health (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 theDBinfluence Helping you achieve optimal h. 2 years ago on Google
    Your front desk CMA who did the covid test was extremely rude and unprofessional. I called to express I was running 20 min late (due to a dead car battery) for my pre-surgical covid test the next day. I asked her if this was going to be a problem or if I should reschedule? She said it was fine, come on over and thanks for letting her know. I arrived there at 10:50am, my appt was at 10:30 for a nose swab. The place was empty when I arrived and I wasn’t greeted with a hello, just a ‘you can sit down, we’ll call you when we’re done.’ The CMA was training the front desk girl and being very demeaning to her and condescending that she didn’t know how to do something, right in front of me, without any regard to how this might make her feel. Another patient came in and the same girl was equally as rude to her. Once she finished showing the front desk girl how to do some thing she asked both of us what we were there for, and we both stated that we were there for a pre-surgical Covid test. She asked what time our appointments were and blatantly said to me that I could wait until after the other girls test because I was late. She then said you told me you were going to be a few minutes late and you’re 20 minutes late so now you can wait. I didnt deserve or appreciate being talked to that way or being made to feel like I was a naughty child. The way she treated me throughout the entire appointment was very rude and standoffish. There was zero professionalism displayed. She even answered her cell phone while doing my test, and she never once asked to see my ID or any identification to prove that it was me for the Covid test. Later that day I got a text message stating that my results were negative. The entire experience was so unprofessional and I would never recommend this clinic to anyone. I also let Minneapolis plastic surgery know that they should not refer their patients to this facility as it does not mirror the quality of care that they show their patients upstairs.
    1 person found this review helpful 👍

  • 5/5 Kimberly P. 1 year ago on Google
    My name is Kimberly Parra: All the staff in this clinic are very kind and polite professional people, Dr. GRACE A. B. TOTOE, MD, FACP Medical Director, she attends you with a lot of education and professionalism, I recommend this place 10000% I am very happy and satisfied that I chose that place to take my immigration exam. Thank you doctor and thanks to all the team that made it possible for me to have my medical exam package for immigration very quickly, God bless you I am very very happy with your service and with your help.

  • 5/5 Adiatu K. 7 months ago on Google
    Amazing people on staff. They welcome and treat you politely and with great customer/patient care service. Doctor Grace is awesome!

  • 5/5 Christy H. 10 months ago on Google
    I was unhappy with my appearance. I went to Dr. Grace Tote with my concerns. She recommended exercise even referred me to a trainer, intermittent fasting, an appetite suppressant and hydration. We talk once a week about my progress and mini goals. She even sends motivational text messages. I’m so happy to have found this clinic and Dr. Grace. I look better than what I’ve looked in years and I’m still losing weight.

  • 5/5 Geri D. 9 months ago on Google
    I highly recommend Dr. Grace Totoe as a truly exceptional medical professional. My experience under her care has been nothing short of exceptional. Dr. Grace possesses a rare combination of medical expertise, attentive listening skills, and genuine compassion. From my very first visit, she and her staff took the time to thoroughly understand my medical history and concerns, ensuring that I felt heard and valued as a patient. I’ve seen Dr Grace for everything from a general cold to general women's heatlth. If you are searching for a new doctor, she’s one to check out!

  • 5/5 sham p. 7 months ago on Google
    Minneapolis health clinic has amazing health care workers, who are there and will truly listen to you. Dr. Totoe is brilliant and as someone with many medical problems she truly listens, cares, and works hard to help me through my symptoms Very nice staff and doctor I am really appreciate for great help

  • 5/5 Vessie J. 7 months ago on Google
    Dr. Grace Totoe and her team are great! The facility is nice and clean and the care is personable. If you are in need of a annual physical, immigration care, lab work, Minneapolis Health Clinic is the place to go!

  • 5/5 Ahmed M. 6 months ago on Google
    Great service and amazing hospitality. Dr. Totoe made sure were comfortable and well taken care of, and we left with a smile on our face ☺️

  • 5/5 Kay F. 7 months ago on Google
    Minneapolis Health Clinic is a welcoming change from the "Big City Healthcare Systems". I miss that "small town" vibe. You are treated like the individual you are. I could not ask for a better health care provider than Erika. She is very thorough and you know she truly cares for her patients.

  • 5/5 Marina C. 1 year ago on Google
    I had such a great experience at this place. Dr. Grace and all the staff are so kind and professional. Very attentive and willing to help with anything I needed. Definitely recommend it!

  • 1/5 Rachel H. 1 year ago on Google
    I've only come to get a baby a COVID vaccine, and both times, the desk staff/nurse has been exceptionally rude. No clue what they have against me (it can't be my grandson, he's an adorably cute baby), and despite my trying to be friendly, they make me feel like I am an imposition upon them. And both times, we've been the ONLY people there the entire time! So it can't be because they are super busy. Won't return and won't recommend.

  • 5/5 Al B. 1 year ago on Google
    Dr. Grace is phenomenal. She was kind to my dad and super knowledgeable. The staff Rachel and Amanda were also super nice and accommodating. Totally recommend them.

  • 5/5 Jen M. 1 year ago on Google
    Erika did a great job with my Botox injections. She has a great calming demeanor, instructive and was able to give me recommendations on what I needed. Found a good balance of not too much or too little for my first series. I will definitely be back for more in the future!

  • 5/5 Jacob C. 1 year ago on Google
    On a recent visit to the clinic I again am very happy with the level of professionalism and care that I receive from Dr. Totoe and her staff. I feel that they take the time to listen to me and then use the proper level of care to ensure I am on the mend. This is the first primary DR. That I have had and now I am a patient for life. Thanks for all you do!

  • 5/5 Rebecca B. 1 year ago on Google
    Erika is very thorough, she listened to my problems and was very helpful and kind. Would definitely recommend her to all of my friends and family. I feel much better about my overall health after my visit with Erika. She also has great follow-up and is in constant communication with me to keep me on track towards my health goals.

  • 5/5 Franklyn F. 11 months ago on Google
    Went to Minneapolis Health Clinic for a medical exam. The staff here are amazing and friendly but very professional and knowledgeable. Dr Totoe was wonderful, and she answered all my questions with a smile. Definitely going back there again

  • 5/5 Jeff Q. 1 year ago on Google
    I had a really great experience at the Minneapolis Health Clinic. They took good care of my dad and treated him like family. I would recommend to anyone looking for a clinic that actually cares deeply about their patients and not just a business.

  • 5/5 Melissa H. 1 year ago on Google
    Dr. Grace is the best! I was able to get in for a pre-op appointment faster than other places. Also, way more reasonable on pricing!!!! Staff is friendly and efficient. I went back for IV infusion therapy the following week. Highly recommend MHC!

  • 5/5 James B. 1 year ago on Google
    Erika and the whole staff have been excellent and professional since I began going to this clinic. Needed to find a new doctor’s office and I’m glad I found this one! Everyone is thoughtful and any concern I’ve brought up with Erika she is always happy to check into it without hesitation. Other doctors I’ve had in the past would always seem to make me second guess how I was feeling, but never once have I come across that here. They make going to the doctor a pleasant experience which is saying something.

  • 5/5 Mariam M. 1 year ago on Google
    It’s a beautiful place, neat environment. The lab technician was awesome, Doctor Grace soo detailed

  • 5/5 Joey S. 1 year ago on Google
    I love the staff at Minneapolis Health Clinic! Rachel is the absolute best at giving Covid vaccinations and flu shots.

  • 5/5 Claire H. 1 year ago on Google
    Minneapolis health clinic has amazing health care workers, who are there and will truly listen to you. Dr. Totoe is brilliant and as someone with many medical problems she truly listens, cares, and works hard to help me through my symptoms.

  • 5/5 AYOMIKUN S. 1 year ago on Google
    The whole staff at Minneapolis Health Clinic were super professional, jovial and helpful. Dr. Grace is a good health professional and quite easy to communicate and work with. I would recommend this place with no reservation.

  • 5/5 moraa k. 1 year ago on Google
    The staff were super nice and friendly and the service superb. Dr. Grace is super attentive and pays attention to detail. I had blood work done and a chest x ray for my immigration interview. I am elated to announce that my green card was approved yayyyy ! I would definitely recommend the Minneapolis Health clinic because the needs of the patient have always come first !!

  • 5/5 Molly K. 2 years ago on Google
    Amanda is so friendly and gracious. We got in right on time and were treated promptly.

  • 4/5 hannah k. 2 years ago on Google
    Not a great experience in person as I wasn’t given the test I drove there for. But the most important part for me is that they followed up with me and offered to fix it when I expressed concern. To me that speaks volumes about them as a clinic and that they are striving to do better. Mistakes happen. I know next time will be better if I need to return.

  • 5/5 Suma V. 2 years ago on Google
    My husband and I visited Minneapolis Health Clinic to get out checkups done for immigration. It was such a pleasant, hassle free experience. Dr Grace is such a pleasant person and pays a lot of attention to detail. Kept us informed on the timelines, schedules, follow ups to ensure we have all our documentation on time. Great staff too!! I would highly recommend the clinic!!

  • 5/5 Sundar A. 1 year ago on Google
    We had really good experience for our immigration Exam visit. 👌👍

  • 5/5 Emily M. 2 years ago on Google
    Erika is a really great provider. She is kind, listens and remembers her patients. Very happy with the service at MHC!

  • 5/5 Ann B. 2 years ago on Google
    I got covid & called the clinic to get paxlovid. The Dr was super helpful & made the process so easy. This is how healthcare should be. I have recommended this place to friends & family already. The doctor told me if I had any questions or concerns after to text her. You can tell she truly cares & just wants to help people.


Call +1 763-496-5708 Open on Google Maps

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