1/5 Anthony L. 1 year ago on Google
I
came
into
the
store
today
to
look
at
your
selection
a
little
bit
before
noon.
I
said
hello
to
2
of
the
employees.
I
had
heard
you
had
cream
cheese
pumpkin
donuts,
was
going
to
buy
some
for
my
wife's
birthday.
I
looked
at
them,
and
I
would
have
bought
them
right
then,
but
I
had
to
pickup
something
else
for
my
wife
on
time,
and
I
didn't
want
the
donuts
to
melt
in
my
car
because
it's
really
hot
outside
today.
I
said
to
the
employees
behind
the
counter
"thank
you,
I
will
be
back
soon
to
get
some
these
cream
cheese
pumpkin
donuts."
They
did
not
respond
to
me
at
all.
Next,
I
returned
to
the
store
a
little
bit
after
12
noon.
The
selection
had
completely
changed.
I
had
no
idea
why
the
donuts
I
just
looked
at
and
said
I
was
going
to
buy
were
no
longer
available.
A
3rd,
different
employee
helped
me
and
I
bought
some
donuts
but
not
the
cream
cheese
pumpkin
donuts
that
I
had
just
came
into
the
store
and
asked
about.
I
asked
the
3rd
employee
what
happened,
why
are
those
donuts
not
available
now?
I
was
just
in
here
and
told
the
other
employees
that
I
was
going
to
return
shortly
to
get
those
specific
donuts.
My
main
question
is,
why
didn't
the
2
employees
who
were
in
there
tell
me
that
the
selection
was
going
to
change
and
that
the
specific
donuts
I
came
in
there
to
buy
would
be
taken
off
the
shelves
and
be
made
unavailable?
I
spoke
directly
to
them
and
said
"thank
you
I
will
be
back
for
the
cream
cheese
pumpkin
donuts"
and
they
did
not
respond
or
acknowledge
me....
Shouldn't
it
be
common
courtesy/regular
business
practice
to
say
to
a
customer
"sorry
that
product
won't
be
available
in
a
few
minutes"
so
I
wouldn't
come
back
to
buy
something
that's
not
available?
When
the
3rd
employee
was
helping
me
and
I
was
at
the
counter
paying,
I
mentioned
all
this
to
her,
and
I
am
certain
the
other
employees
heard
me.
I
didn't
get
a
response
or
a
reason
why
this
happened.
Thank
You
have
a
nice
day.