1/5 Valerie F. 1 year ago on Google
I
made
2
appointments
with
Sage
Dental
for
new
patient
X-rays,
evaluation,
and
cleanings.
They
called
on
Friday
to
confirm
both
appointments.
On
Monday
they
called
my
daughter
to
have
her
come
in
early
so
that
she
could
get
the
cleaning
and
they
told
her
they
would
try
and
move
things
around
to
get
a
cleaning
for
me
as
well.
The
morning
of
the
appointment,
they
had
failed
to
get
enough
time
in
their
schedule
for
my
cleaning.
Not
only
did
they
not
set
aside
time
for
our
appointments
properly,
they
also
failed
to
make
things
right.
I
ended
up
canceling
both
appointments
because
of
incompetent
scheduling.
It
was
made
clear
at
the
time
of
scheduling
the
appointment,
what
we
were
coming
in
for,
we
had
confirmed
our
appointments
on
Friday.
They
must
have
known
something
was
wrong
on
Monday
when
they
started
changing
times
and
scrambling
to
fit
us
in,
but
I
didn’t
find
this
out
until
Tuesday
morning
when
my
daughter
was
leaving
for
her
appointment,
what
was
going
on.
I
know
I
got
home
late
from
work
the
night
before,
but
if
there
was
an
issue
they
should
have
called
me
too,
not
just
my
daughter,
to
let
me
know
there
was
a
mishap
with
the
scheduling.