queue system is hell.... also same with the parking lot.... seeing this hospital for last ten years until now there are not much changes for that problem.... but the doctors most of them very professional and the employees helpful also kind.

(Translated by Google) bad hospital. Leaving my sister in my mother's room who was affected by covid, without a letter of intent, and letting my sister in and out of the hospital room. My mother was treated for about 5 days in an isolation room and sent home with a saturation condition of 85. Until now, her saturation is still dropping. The complaint that I wrote in the suggestion box has no continuation, even the complaint that I asked the nurse to write has not been followed up. Asking for a phone number is just a gimmick. (Original) RS buruk. Membiarkan adik saya diruangan ibu saya yg terkena covid, tanpa ada surat pertujuan, dan membiarkan adik saya keluar masuk kamar RS. Ibu saya dirawat sekitar 5 hari diruangan isolasi dan dipulangkan dengan kondisi saturasi 85. Sampai sekarang masih drop saturasinya. Komplain yg saya tulis di kotak saran tidak ada kelanjutan, pun komplain yg saya minta tulis oleh perawat tidak ada tindak lanjut. Meminta nomer telfon hanya sbg gimmick.

The doctor and nurses here very humble and the environment is so clean.

(Translated by Google) Anti Genny Swab Test ... Lammaaaaaaaa, only one cashier to pay Reg, Hundreds of queues, less medical staff, this is a public service even though, we pay ... must be served effectively and efficiently, (Original) Test Swab Anti Genny...Lammaaaaaaaa, Kasir cuma Satu untuk bayar Reg, yg Antri Ratusan, Petugas Medis pun kurang, ini Pelayanan Publik padahal, kita bayar...harus d layani dengan efektif dan efesien,

(Translated by Google) Don't Test Covid Here. Very slow administration counters. Counter The person doing the swab is quiet. The administration team is performing very slowly so the waiting time is very long. (Original) Jangan Tes Covid Disini. Counter administrasi sangat lambat. Counter Orang yang melakukan swab sepi. Tim administrasi kinerjanya sangat lambat sehingga waktu menunggu sangat lama.

(Translated by Google) I want to ask what is the cost, because I just realized when I was home, medical support, the cost of the procedure?? What's wrong with my child, please check with a pediatrician, why is there a fee? Please explain, and even for admin fees because I'm a patient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I just wasn't given a card or checkbook from the hospital, and I don't know what the cost is, right, my child isn't in the ER. If there's a total of 65 thousand, how much is 65 thousand out of hundreds of people?? not really, the pharmacy takes the longest, from treatment at the pharmacy which is extraordinary wasting time, at least you can wait 2 hours for the pharmacy, the system immediately prepares a lot of medicine, not one patient immediately prepares and finishes at least 2 hours to put out paper, then call again make byr the medicine then wait for the medicine to be prepared masha Allah. When you go to the pediatrician, you are so long-winded, the child is fussy, sorry (Original) saya mau tnya ini biaya apa ya,karna sy baru sadar begitu dirmh,penunjang medis,biaya tindakan??kan anak sy ga diapa2in cm periksa ke spesialis anak,kok ada biaya itu??mohon jelaskan,dan untuk biaya adm pun krn sy pasien baru tdk diberikan kartu atau buku periksa dr rs,dan sy ga tau itu biaya apa,kan anak sy ga msuk IGD KAlo di total ada 65rb nah klo 65 rb dr ratusan org jd berapa?? gak banget sm farmasi nya paling lama,dari berobat di apotek yg luar biasa wasting time,minimal bisa 2 jam nunggu farmasi,dia sitem nya lsg siapin obat banyak banget,ga satu pasien lsg siapin dan selesai minimal 2 jam buat taro kertas trs dipanggil lg buat byr obat trs nunggu obat disiapin masya allah. bertele2 banget aplg klo ke dokter anak,keburu anak rewel ampunnn

One of the best hospital in Bogor. Located in the middle of the city, so it is easy to reach. Usually hold mini seminar and health talk for the community. Keep up the awesome service!

A favorite pediatrician since my daughter was a baby has worked here. Getting much much better services, improved quality of the services and also the building.

(Translated by Google) FRONT PARKING OFFICERS LESS TEACHING !!! parking in front is still empty, not given, a good car turn is immediately given, I am far away because of parking at the back. Pay the same, you know, not asking for free (Original) PETUGAS PARKIR DEPAN KURANG AJAR!!! parkir di depan masih kosong ga dikasih, giliran mobil bagus langsung di kasih, saya jadi jauh jalannya karena parkir di belakang. Sama sama bayar lho, bukan minta gratisan

(Translated by Google) Been here twice, to the pediatrician. The doctor is fierce. Once you go to igd, the service is not okay, but the registrant must queue for follow-up. His reputation was good, but his reputation wasn't as good as his service. (Original) Dua kali kesini, ke dokter tht anak. Dokternya galak. Sekali ke igd, pelayananya gak oke, masa igd pendaftarnya harus antri untuk tindak lanjutnya. Reputasinya bagus, tapi reputasinya gak sebagus pelayananya.

No matter how much I praise Rs Azra it is still very less.. We have been visiting rs Azra for more than 10 yrs.. And will always continue to do so.. The reasons being: 1. The staff are really reallllly attentive. (be it the information counter staff.. Or the cleaning staff) 2. The nurses are reallllly professional.. They are really into their jobs.. They take their job very seriously and very patiently. (I don't want to name other hospitals.. But we have experienced nurses with irrated behaviour or less attentive.. Have to continuously ask them or remind them to give us what we have requested earlier).. In here we are given services beyond the normal expected service that is supposed to be given to the patients...and that too without asking... Makes you feel safer in their careful hands. 3. Even the staff who comes to give you food in the room are so attentive to detail (they actually remember what you had asked them earlier.. Inspite of the hotel being completely full to its peak.. There is no sense of rush.. And all are provided the necessary request much before time.. For example food requirements .. 🙏 🙏 🙏) 4. All the staff especially their front line staff of docter, nurses and assistants as well as their staff are truly professional.. Never had to ever call them and remind them.. This is what makes people feel cared for and makes them come to this hospital as their first choice. 5. When the staff say they will get you the information.. Believe me.. THEY REALLY WILL... (eg information requested for insurance.. Or information on minor surgery.. 👌👌👌) eg. We were told they will call us back in 5 mins to inform us about insurance.. And they actually did.. Within 5 mins.. Truly kept their word.. Makes people belive in them more.. Because of their true professionalism. This is what it takes to be a true medical establishment.. Thank you very much docter and nurses and all the staff.. A job very well done. 🙏 🙏 🙏 🙏 🙏 🙇‍♂️🙇‍♂️🙇‍♂️🙇‍♂️🙇‍♂️

(Translated by Google) We were in Bogor when we entered the ER, the service was satisfactory, but when we did the antigen test, it was very bad. Only for the list of 4 people, it took more than an hour. There must be a verification of my address, which happens to be in Aceh, because it is not in the hospital database. The urgency of the address What antigen test is it for....? finally we moved to another place for antigen test. It only took 45 minutes from registration to antigen test for 4 people (Original) Kami sewaktu di bogor masuk IGD pelayanannya memuaskan,tp sewaktu mo test antigen luar biasa buruk.hanya untuk daftar 4 orang saja satu jam lebih belum selesai.harus ada verifikasi alamat saya yang kebetulan di Aceh,karna tidak ada dalam database rumah sakit.urgensi alamat utk test antigen apa ya....?akhirnya kami pindah ke tmpt lain utk test antigen.hanya butuh 45menit dr pendaftaran hingga test antigen untuk 4 orang

(Translated by Google) the parking lot is very narrow and I am very disappointed with the doctor queue system. I came at 2 o'clock (previously booked) and got the order of 1 to an internal medicine doctor (Dr.S) practicing at 15.30 My name is not called and when I asked it it was in 9th place Even though when I arrived, the waiting room was still empty But the good thing is the quality of the doctors is very good, the place is clean, and the service is friendly (Original) tempat parkir yang sangat sempit dan saya kecewa banget dengan sistem antrian dokter. saya datang jam 2 (sebelumnya udah book) dan dapat urutan 1 ke dokter penyakit dalam (Dr.S) praktek jam 15.30 Nama saya tidak dipanggil² dan ketika saya tanya malah jadi urutan 9 Padahal pas saya dateng masih kosong ruang tunggunya kecewa berat🙄 Tetapi hal baiknya kualitas dokter yang sangat baik , tempatnya bersih, dan pelayanan ramah

(Translated by Google) From the security guard, registration officers in the lobby to the nurses, all of them are friendly. Yesterday it was urgent to enter, again forgot to bring a mask, the security guard gave him a surgical mask, finally he was able to enter. Even so, the nurses were ready to provide assistance and even hurried to give solutions, Alhamdulillah. Thanks Azra .. # acne post-op hospitalization. ZHS son. Thanks Nurse NH7 Wid, win, nis # always success. (Original) Dari satpam, petugas pendaftaran di lobby sampai suster semuanya ramah. Kemarin urgen untuk masuk, lagi lupa bawa masker, dengan sigap satpam ngasih masker bedah, akhirnya bisa masuk. Pun, susternya sigap memberi bantuan tenaga bahkan gercep ngasih solusi Alhamdulillah. Thanks Azra.. #rawat inap pasca op. Anak ZHS. Thanks suster NH7 Wid,win,nis #sukses selalu.

(Translated by Google) I want an antigen swab. Already queued for registration for more than 1 hour with a queue of 10 people. Still want to confirm date of birth. Very long service (Original) Mau swab antigen. Sudah antri pendaftaran lebohbdari 1 jam dengan jumlah antrian 10org. Masih mau konfirmasi tamggal lahir. Sangat lama pelayanannya

Parking spaces less, but services was great

It’s quite a good hospital.

Rumah Sakit Azra Bogor is one of the best hospitals at bogor area, they have a great facilities, parking for car & motorcycles, easy access from main road, clean room, hospitality of their employee

Small, clean and friendly hospital

Well managed and clean hospital. The service staffs are friendly and many clinics are available. It also offers medical services for government-funded medical insurance holders. There are plenty of visitors when I was there but not too crowded. They make use of current technology quite well. Customers get notified about the progress and completion of their services. Very helpful. Valet parking area is available as well as regular paid parking at the back of the hospital.

Terima kasih RS Azra, para dokter & nakes tulus melayani, semoga kebaikan anda semua mendapat balasan yg setimpal, tetap sehat panjang umur dan sukses selalu...🙏😇

All service good. Thanks azra hospital

(Translated by Google) My experience while in this hospital is very good, in terms of service, care, administration, customer service, call centers, doctors, nurses, to support levels such as cleaning service, parking mas, and security. I am a class 3 BPJS user and Azra Hospital has proven its commitment to not discriminating against patients. Thank you for the service given to my wife and baby, hopefully this can be maintained, so that Azra Hospital can become the best and favorite hospital in Bogor. (Original) Pengalaman saya selama di RS ini sangat baik, dari sisi pelayanan, perawatan, administrasi, customer service, call center, dokter, perawat, sampai dengan level pendukung seperti mas cleaning service, mas tukang parkir, dan bapak security. Saya pengguna BPJS kelas 3 dan RS Azra membuktikan komitmennya untuk tidak membeda-bedakan pasiennya. Terima kasih atas pelayanan yang diberikan ke istri dan bayi saya, semoga hal ini dapat terus dijaga, sehingga RS Azra dapat menjadi RS terbaik dan favorit di Bogor.

(Translated by Google) Accompanying your baby to give birth here, the companion is required to pay 200k of antigen. Very good service, full class 1 room finally got class 3. The doctor & nurse were friendly and communicative. The security guard in the lobby is also quite helpful. In the future, the parking lot will be better, see the parking is inadequate especially on Saturdays. The cafe here is also delicious and worth it. The prayer room is also clean, unfortunately there is no divider between men and women. (Original) Nemenin kakak melahirkan disini, pendamping wajib antigen bayar 200k. Pelayanan sangat baik, kamar kelas 1 full akhirnya dapat kelas 3. Dokter & Susternya ramah dan komunikatif. Satpam di lobby juga membantu dengan cukup baik. Kedepannya parkiran lebih baik, liat parkiran kurang memadai apalagi ketika hari sabtu. Cafe di sini juga enak dan worth it. Mushola juga bersih, sayang tidak ada sekat antara pria dan wanita.

(Translated by Google) Thanks Rmh Skt Azra. Dr. security services to the ER are very satisfying. I just got home from there. Special thanks to the nurse who I don't know his name, to Doctor Priscilia Batubara who is very professional and very comforting explanation. Thanks Doctor Priscilia Batubara 👍🙏 (Original) Thanks Rmh Skt Azra. Dr pelayanan security sampai IGD sangat memuaskan. Baru aja pulang dr sana. Special thanks buat perawat yg sy nggak tahu namanya, sampai Dokter Priscilia Batubara yg sangat profesional dan penjelasan sangat menenangkan. Thanks Dokter Priscilia Batubara 👍🙏

(Translated by Google) 2nd control after the birth of 2nd child... (Original) Kontrol ke-2 setelah lahiran anak ke-2...

(Translated by Google) Clean, tidy, the service is good (Original) Bersih , rapi , pelayanan nya bagus

(Translated by Google) 26-12-2020, the worst rapid / swab place I've ever experienced ... the service flow is unclear. In front of the officer there is a sign of REGISTRATION, but then the registration form is told to ask the security guard. More than 2 hours of waiting (arrived at 9:00 am served at 11 am), no queues, no loudspeakers, the administration officers were slow, the results were still told to wait another 3 hours ... Astagfirullah ... (Original) 26-12-2020, tempat rapid/swab terburuk yg pernah sy alami...tidak jelas alur pelayanan nya. Di depan petugas ada tulisan PENDAFTARAN, tp kemudian form pendaftaran disuruh minta ke satpam. 2 jam lebih menunggu (tiba jam 09.00 dilayani jam 11-an), gak ada no antrian, gak ada pengeras suara, petugas administrasi nya lamban, hasilnya masih disuruh menunggu lg 3 jam-an...Astagfirullah...

(Translated by Google) From the first child to the second child, everything is here. Tried to another place, ended up coming back here. Especially when the 2nd child got his SpOG, dr. Inayat and SpA dr Agus, patient, agile and informative, very recommended. Even though I was fussy during pregnancy. Until now, it's been a long time for my children to recover if I haven't seen Dr. Agus. Be willing to stand in long queues, it's important tokcer (Original) Dari anak pertama sampe anak ke2, semua dsini. Sempet coba ke tempat lain, ujung2nya balik lagi ke sini. Apalagi waktu anak ke 2 dapet SpOG nya dr. Inayat dan SpA dr Agus, sabar, cekatan dan informative, very recommended. Padahal saya termasuk yg rewel semasa hamil. Sampai skrg anak2ku lama sembuh klo belum ketemu dokter Agus. Rela antri panjang yg penting tokcer

(Translated by Google) Pediatrician Dr. SATYAWATI TOP! for the afternoon shift nurse (11-13 dec 2020) the sick baby room is very friendly and kind .. always soothing .. (Original) Rekomendasi dokter Anak Dr. SATYAWATI TOP! untuk suster shift sore (tgl 11-13 des 2020) ruang bayi sakit yang sangat ramah dan baik.. selalu menenangkan..

Good service. Emergency department too small though.

Best hospital in Bogor... Always best!

(Translated by Google) One of the good hospitals in the city of Bogor (Original) Salah satu rumah sakit bagus di kota bogor

Everything fine. Need more larger parking space

Nice cafe, nice mosque, no more wait. Perfect

Good services of RS Azra's employees

Good service, clean environment

Hospital with excellent service in Bogor👍

Good service, quick respont

Saya sudah lama langganan di rs ini dari cek kandungan sampe lahiran disini rawat jalan jg dsini dokter dan perawat admin dll lainnya selalu bagus, tp ko kmrin sy cek tiroid di sppd dokter nya ga pegang saya sama sekali untuk mengukur lingkar leher yg bengkak karna tiroid dan tidak di periksa detak jantung dll jd hanya konsul apa karna sedang pandemi jd tidak bisa pegang pasien

Selamat pagi apah bisa vaksin pertama di sinh 🙏

(Translated by Google) From the time I worked in the old company to the new one, I've been a member of insurance for 11 years now, and if I get treatment at Azra . Azra's admin section is not complicated, the registration service by whatsapp is okay, the insurance cashier is fast, the doctor is also kind and professional. This 5-star service is Azra. If the medicine runs out, the pharmacy will definitely order our medicine and we will be called when the medicine is available, and usually it doesn't take long. I am satisfied with Azra Hospital, the location is also very good, only 5-6 minutes from My house. (Original) Dari saya bekerja diperusahaan lama sampai yg baru skr udah 11 tahun saya member asuransi ,dan kalau berobat di azra 🥰. Azra bagian adminnya ga ribet,pelayanan register by whatsappnya oke,kasir asuransinya cepet,dokternya juga baik baik dan profesional. Pelayanan bintang 5 sih azra ini.Kalau obatnya lagi abis pasti nanti bagian apoteknya akan pesankan obat kita dan kita ditlp kalau obatnya sudah ada ,dan ga lama biasanya.Saya puas sih dengan rumah sakit azra,lokasinya juga oke bgt cuma 5-6 menit dari rumah saya.

Ok

(Translated by Google) Good service for security, nurse. Rs,very clean and good service. I, as a community, are very disappointed. My son's arm was broken, and on Friday 23,07,21 I took him to the hospital, AZRA, continued to check with the doctor and had an X-ray. The results of the X-ray are waiting for a week Time to come back next Friday, 30,07,21. Just don't. The child's condition is broken, I'm in pain, I told him to stay sick for 1 week. Try to think using LOGIC, What is the doctor who is sick, what is the DOCTOR? The doctor even said that it's okay to open the bandage, let alone hold it. Sm is not given any medicine. Masha Allah. (Original) Pelayanan bagus utk scurity, perawat. Rs,sangat bersih dan baik pelayanan. Sy sbgai masyarakat mrsa kecewa sekali. Anak sy tangannya patah, dan hari jumat tgl 23,07,21 sy bw ke RS, AZRA, lanjut periksa dokter dan di ronzen. Hasil ronzen pun nunggu seminggu Masa iya harus kembali lagi hari jumat depan tgl 30,07,21. Yg bnr aja. Anak Kondisi tangan patah kesakitan ko suruh nahan sakit selama 1 minggu. Coba fikir Pake LOGIKA, Yg sakit anak saya apa DOKTER'a. Dokter malah bilang ini ga apa2 dibuka perban jg engga apalagi di pegang. Sm sekali ga di ksh obat. Masyaallah.

Ok

(Translated by Google) Ok, the rs is comfortable (Original) Ok nyaman rs nya

(Translated by Google) Doctors, nurses and staff are friendly and quick response. The hospital environment and toilets are clean. But for cashier and pharmacy services need to be accelerated, because sometimes it often takes quite a long time. And one more thing, I think the ice cream at this hospital is pretty good hehe. (Original) Dokter, perawat dan staff ramah dan quick response. Lingkungan dan toilet RS bersih. Tetapi untuk pelayanan kasir dan apotek perlu dipercepat ,karena terkadang sering memakan waktu cukup lama. Dan satu lagi, es krim di RS ini menurut saya lumayan enak hehe.

(Translated by Google) The hospital has been subscribed to since moving to the Bogor area since early 2007, although there are many hospitals that are closer, after trial and error, they always come back here. Staff and health workers starting from the parking lot to the treatment room, friendly, alert. The doctors are ok too. So far, there have been no significant problems, even if there were, there is Customer Service who always responds to complaints very well (Original) RS langganan sejak pindah ke daerah bogor sejak awal 2007 lalu, meski bnyk RS yg lbh dekat, stlh trial dan berakhir error, akhirnya selalu kembali ke sini. Staff dan nakes mulai dr di tempat parkir sampai di ruang rawat, friendly, sigap. Dokter²nya juga ok. Sejauh ini tdk ada kendala berarti, jika pun ada, ada Customer Service yg sllu menanggapi keluhan dengan sangat baik

(Translated by Google) Sorry to ask, what days and hours are the laboratories at Azra open? Thank you (Original) Maaf mau tanya, kalo laboratorium di azra buka hari apa aja dan jam berapa? Terimaksih

(Translated by Google) The service is friendly, the nurses are good, cool, I hope you are all healthy, health workers...😍😍 (Original) Pelayanan nya ramah suster perawatnya baik2 keren deh...semoga kalian sehat2 smua wahai para nakes...😍😍

(Translated by Google) During this Covid there are visiting hours or not, I want to visit afraid or not (Original) Selama covid ini ada jam besuk gk ya, saya mau besuk takut gak boleh

(Translated by Google) Good service (Original) Pelayanan nya bagus

(Translated by Google) All staff from the bottom to the leadership, nurses and doctors are very professional in service and action to patients and their families I am satisfied and I give 5 stars and Best service for RS Azra Bogor. Especially I am happy to come to this hospital with a fragrant room, neat layout and very clean area (Original) Seluruh staff dr bawah hingga pimpinan ,perawat dan para dokter sangat Profesional dalam pelayanan dan tindakan kepada pasien dan keluarga pasien Saya puas dan 5 star saya berikan and Best service utk RS Azra Bogor. Terutama saya senang datang ke RS ini dgn Ruangan yg harum, layout yg rapih dan very clean area

(Translated by Google) Want to ask, does Azra Hospital have physiotherapy services for adults or not? (Original) Mau nanya, rumah sakit azra ada layanan fisioterapi orang dewasa gak ya?

(Translated by Google) went to azra for a pre-martial medical check up. I can actually give 5 stars if: - Coordination of nurses, doctors and receptionists in sync. I booked for a medical check-up on Monday 4 days before, uh, just arrived Monday and I came according to what was stated in the info. suddenly informed that dr.urology and ultrasound are not available. Should I have booked in advance, it would have been coordinated so that I don't have to go back and forth to the hospital. what I want to highlight is the friendly staff. (Original) pergi ke azra untuk pre-martial medical check up. sebenrnya bisa saya kasih bintang 5 jika: - koordinasi perawat, dokter dan juga receptionist syncron. saya booking untuk medical check up hari senin 4 hari sebelumnya, eh pas sampe hari senin dan saya datang sesuai yang di info. tiba-tiba di kasih tau kalau dr.urology dan usg nya gak available. seharusnya kalau saya booking jauh2 hari sudah di koordinasikan supaya saya gak bulak balik ke rumah sakit. yang mau saya highlight staff nya ramah.

(Translated by Google) Good service, no difference between regular patients and BPJS (Original) Pelayanan yang baik, tidak membedakan pasien reguler dan BPJS

(Translated by Google) Emergency handling is very fast, it's just that it takes a long time to redeem the medicine ... (Original) Penanganan IGD sangat cepat, hanya saja untuk penebusan obat aga lama...

(Translated by Google) Good service. (Original) Baik pelayanannya.

(Translated by Google) It's good even though I haven't (Original) Bagus walaw pun belum pernah

All the doctors involved are friendly in service and provide detailed information,dr. Suryanto, dr. Laura, dr. Kandita and dr. Erwindo. As well as other staffs, especially the nurses at Flamboyan