RS MELANIA image

RS MELANIA

Hospital General hospital

😠 Went to this place today, well, not so nice as before. Really crowded. The nurses were just making jokes. Doctors were late. And the indoor playground was gone! I mean, poor all the sick children, now they even have to wait longer and no entertainment at all for them. We tried a new doctor because I... People often mention service, BPJS, good, dokter, baik, doctor, friendly, pelayanan, Pelayanan, saya,


Address

Jl. Pahlawan No.91, RT.01/RW.16, Bondongan, Kec. Bogor Sel., Kota Bogor, Jawa Barat 16131, Indonesia

Website

www.rsmelania.co.id

Contact

+62 251 8321196

Rating on Google Maps

4.00 (818 reviews)

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Featured Reviews


Frequently mentioned in reviews: service (28) BPJS (16) good (14) dokter (13) baik (12) doctor (11) friendly (11) pelayanan (9) Pelayanan (9) saya (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dee I. 5 years ago on Google • 45 reviews
    Went to this place today, well, not so nice as before. Really crowded. The nurses were just making jokes. Doctors were late. And the indoor playground was gone! I mean, poor all the sick children, now they even have to wait longer and no entertainment at all for them. We tried a new doctor because I couldn't make it for our regular doctor which is at day time. His name really Arabic name. And you know what, the first question when me and my boy sit was what is my religion!!! Maybe because I didn't cover my hair or didn't use long clothes like almost everybody elses there. Oh yeah, the Receptionist also asked me the same question to fill the data, my religion and even my ethnicity! That will be the last time I will visit Melania Hospital ever again!
    13 people found this review helpful 👍

  • 3/5 Mutiah 3 years ago on Google
    (Translated by Google) Usually the service is good, how come yesterday I went to the ER, the only patient was me, the file was already on the table, even the officers were playing cellphones, open Instagram. Disamperin just opened my folder and brought inside. If not accompanied, it means I can wait for him to finish playing HP first then take care of my folder. Even though this is the ER, you know, it's an emergency. Please improve the professionalism! (Original) Biasanya pelayanan bagus, kok kemarin ke bagian IGD, pasien cuma saya saja yang ada, berkas sudah di meja malah petugasnya main HP, buka Instagram. Disamperin baru dibuka map saya dan dibawa ke dalam. Andai ga disamperin berarti saya bisa2 tunggu dia selesai main HP dulu baru urus map saya. Padahal ini IGD lho, darurat. Mohon ditingkatkan profesionalismenya!
    10 people found this review helpful 👍

  • 4/5 ike 5 years ago on Google • 304 reviews
    went to this place after many years ago.very crowded.with basement limited parking space.they try to be proffesional but the doctor was so late.
    1 person found this review helpful 👍

  • 1/5 rima s. 3 years ago on Google
    (Translated by Google) The service is very complicated. Medics 1 with others out of sync. If the doctor on duty is a Chinese man, the answer is "I don't know" (is that a doctor on duty or an intern?) Tz the next day, ask the female doctor on duty while holding a cellphone and his tone is lazy. (Is this the ethics of doctors at RS Melania Bogor?). It's useless for high school doctors if you don't have speaking etiquette, madam. (Original) Pelayanannya sangat bertele2. Petugas medis 1 dgn yg lain tidak sinkron. Dokter jaganya yg laki2 cina kalo ditanya jawabnya "gak tau" (itu dokter jaga apa dokter magang??) tz hari selanjutnya tanya kepada dokter jaga perempuan jawabnya sambil megang handphone dan nada jawabnya males2n. (etika dokter di rs melania bogor ini emg seperti itu ya?). Percuma dokter sekolah tinggi2 kalo gak punya etika berbicara bu boz.
    7 people found this review helpful 👍

  • 1/5 Tedy S. 3 years ago on Google
    (Translated by Google) For doctors DAMSON the nerve section is no recommended. I'm disappointed the service is not good. And not checked at all. In the room at most 1 minute. Even though the consul's fee is quite expensive compared to his medicine. More the response of officers from his officers compared to his doctors. (Original) Untuk dokter DAMSON bagian saraf no.recommended. kecewa saya sama pelayanan nya kurang baik. Dan tidak di check sama sekali. Didalam ruangan paling 1menit. Padahal biaya konsul nya lumayan mahal di banding obat nya. Lebih respon petugas petugas nya di banding dokter nya.
    6 people found this review helpful 👍

  • 1/5 Rafiasti N. 2 years ago on Google
    (Translated by Google) The security guard is not ethical, there are no manners who are not in school in the security guard education hadehhh !!! If the others are good, the service is just that the security guard is not very ethical at all, can't be friendly (Original) Satpamnya ga beretika ga ada sopan santun kya yg ga di skolahin di pendidikan satpam hadehhh!!! Kalo yg lainnya sii baguss pelayanannya hanya saja satpamnya ga beretika sekali kesel parah ga bisa ramahhh
    4 people found this review helpful 👍

  • 1/5 Apang A. 3 years ago on Google
    (Translated by Google) BAD BREAKING !!!!!! Must be angry "before there was an action ?? the handler was slow to verbose so publicly, especially for BPJS ?? I had no more treatment here (Original) KACAU PARAH!!!!!! Harus marah" dlu baru ada tindakan ?? penangan nya lambat bertele-tele segitu umum apalagi BPJS?? haduh ga lagi deh berobat disini
    4 people found this review helpful 👍

  • 4/5 Faris 1 year ago on Google • 150 reviews
    Have a good nurse to take care of my mom here, thanks

  • 1/5 Jas m. 2 years ago on Google • 3 reviews
    Really slow process in administration, even though we were at the emergency department. It took 1 hour just get us a doctor at emergency department !! Bad service slow treatment. I dont recommend it
    3 people found this review helpful 👍

  • 1/5 Anti B. 3 years ago on Google
    (Translated by Google) BAD !!! The general list but precedence is the BPJS list. The purpose of the general list is to give easy and fast access. But if it's like this it's messy (Original) KACAU!!! Daftar umum tapi yang didahulukan yang daftar BPJS. Tujuan daftar umum ya biar diberikan akses mudah dan cepat. Tapi kalo kaya gini mah kacau lah
    3 people found this review helpful 👍

  • 5/5 Acil H. 1 year ago on Google
    Nice Hospital service, for BPJS or Common pasient
    3 people found this review helpful 👍

  • 1/5 Nicola Puteri H. 5 years ago on Google
    Poor service, the nurse not responsive, very crowded
    3 people found this review helpful 👍

  • 1/5 Edi K. 3 years ago on Google
    (Translated by Google) It's not really a hospital ... the service is still much better at the health center ... Slow service, on maen's cellphone maen .. (Original) Gak Banget Deh nih RS.. Pelayanannya Masih Jauh Lebih Bagus Puskesmas.. Pelayanan Lamban, Pada Maen Hape Pelayannya..
    3 people found this review helpful 👍

  • 1/5 Esther S. 3 years ago on Google
    Bottle neck queue... I waited 2 hour using Health National Insurance. It was discriminated, if you re regular patient, you will get priority first.
    3 people found this review helpful 👍

  • 1/5 Teddy H. 3 years ago on Google
    (Translated by Google) Want to register via phone, it's really hard to keep busy even though at night, what's the operator sleeping? (Original) Mau daftar via telp aja susah banget selalu sibuk terus padahal malam, ini operatornya tidur apa gmn???
    2 people found this review helpful 👍

  • 2/5 Pagelaran T. 2 years ago on Google
    (Translated by Google) Bad service .... I have data at the door of the hospital ... Ordered to the emergency room ..... Ordered to register at the picket ..... Eh told to go back to igd .....???? Earlier in the Igd there was no medical checkup, blood pressure check, etc...??? (Original) Pelayanan buruk .... Sdh data di pintu rs ... Suruh Ke igd ..... Suruh daftar di piket ..... Eh disuruh balik Ke igd .....???? Tadi di Igd tidak ada cek medis pemeriksaan tensi dlll ...???
    2 people found this review helpful 👍

  • 1/5 puspa s. 2 years ago on Google
    (Translated by Google) Very not good service (Original) Pelayanan sangat tidak baik
    2 people found this review helpful 👍

  • 1/5 rudi c. 3 years ago on Google
    (Translated by Google) good, yes, the service is good at Menin Hp, compared to taking care of the patient, what are the boredom of work ?? I take care of this, I am patient for a long time. "I was busy with the service, the security guard was OK, kind and friendly. BPJS doesn't seem to have any dignity, it has to be GENERAL, just in the lyrics (Original) bagus ya pelayanan nya pada menin Hp dibanding ngurus pasien apa pada bosen kerja ?? ngurus ini itu ok gua sabar lama" gedek gua sma pelayanan nya, untuk satpam nya OK baik dan ramah. BPJS serasa ga ada harga dirinya harus UMUM baru di lirik
    2 people found this review helpful 👍

  • 1/5 Febrianto T. 2 years ago on Google
    (Translated by Google) 4 hours for patient administration out. Crazy. (Original) 4 jam untuk administrasi pasien keluar. Gila.
    2 people found this review helpful 👍

  • 2/5 Fernan F. 3 years ago on Google
    Many review said doctors were late. i went there, then i think doctors are late become their standard now.
    2 people found this review helpful 👍

  • 5/5 angga y. 4 years ago on Google • 10 reviews
    i don't know about their service quality. just want to share their visiting hours. hope it helps.
    1 person found this review helpful 👍

  • 5/5 Izmi H. 2 years ago on Google
    (Translated by Google) Doctors, nurses, all of them are good and professional.. 2 times my child was treated here.. even though I am an independent BPJS patient. But treatment is the same as usual (Original) Dokter, perawat, semua2nya baik dan profesional.. 2 kali anak aku di rawat di sini.. padahal aku pasien BPJS mandiri. Tapi perlakuan sama seperti umum
    1 person found this review helpful 👍

  • 2/5 [email protected] 0. 2 years ago on Google
    (Translated by Google) I was disappointed because I had to wait so long. The doctor's practice is sick this afternoon at 12.00-16.00 but it's already at 13.40 the doctor still hasn't come. Please be more efficient in terms of time. Don't make patients wait for hours (Original) Saya kecewa karna harus nunggu lama. Praktek dokter pnyakit dalam siang ini jam 12.00-16.00 tapi sudah jam segini 13.40 dokternya masih belum dateng. Tolong lebih efisien lagi dalam segi waktu. Jangan buat pasien nunggu berjam-jam
    1 person found this review helpful 👍

  • 5/5 rolan a. 2 years ago on Google
    (Translated by Google) Good service, friendly staff, if there is something that is not explained, it is good to ask directly with the officer, so that all the requirements needed can be prepared, thank you for continuing success, Melania Hospital (Original) Bagus pelayanannya, petugas ramah2, jika ada yang kurang jelaskan baik nya di tanyakan langsung dengan petugas, hingga bisa dipersiapkan segala persyaratan yang dibutuhkan, terimakasih sukses terus RS Melania
    1 person found this review helpful 👍

  • 1/5 Ferdian ade j. 3 years ago on Google
    (Translated by Google) I'm sorry, the service is very long at the cashier and pharmacy .. many doctors are more than 1 hour late (Original) Ampun lah pelayanan nya sangat lama di kasir dan apotek.. banyak dokter telat lebih dr 1 jam
    1 person found this review helpful 👍

  • 5/5 santoso s. 3 years ago on Google
    (Translated by Google) the best maternity hospital in bogor, .. need a boarding house, see photos (Original) rumah sakit bersalin terbaik di bogor,..perlu tempat kos,liat foto
    1 person found this review helpful 👍

  • 1/5 Bety S. 3 years ago on Google
    (Translated by Google) Long queues, many like a night market. If you want to get treatment here, prepare a life of reserves and patience. (Original) Antrian panjang, ramai seperti pasar malam. Jika mau berobat ke sini, siapkan nyawa cadangan ya dan kesabaran.
    1 person found this review helpful 👍

  • 1/5 Eni P. 3 years ago on Google
    (Translated by Google) Service is very different from 4 years ago. 4 years ago what VVIP was a VVIP. Good service, from marketing, ob, and operations team. But now VVIP feels class 3 in the operating room. Service is also lacking when in the room. It is unfortunate. For obstetricians and pediatricians of high quality. For friendly service sisters. (Original) Pelayanan sangat berbeda dengan 4tahun lalu. 4tahun lalu VVIP berapa VVIP. Pelayanan baik, dari marketing, ob, dan tim operasi. Tetapi sekarang VVIP berasa kelas 3 saat diruang operasi. Pelayanan juga kurang saat di kamar inap. Sangat disayangkan. Untuk dokter kandungan dan dokter anak sangat berkualitas. Untuk suster pelayanan ramah.
    1 person found this review helpful 👍

  • 1/5 Kenny (. 3 years ago on Google
    (Translated by Google) The queue for the tension check is too long, "bottle neck" ... Please improve the queue management again! Moreover, for BPJS patients, they are stepchildren. (Original) Antrian untuk cek tensi terlalu lama, "bottle neck" ... Tolong diperbaiki lagi manajemen antriannya! Apalagi untuk pasien BPJS, jadi anak tiri.
    1 person found this review helpful 👍

  • 2/5 Ferial Abdul K. 6 months ago on Google • 19 reviews
    Always have to buy medicine ouside, is it true? So the hospital have to change the bill?

  • 5/5 Flora T. 11 months ago on Google • 3 reviews
    My first time to received emergency care. The doctors is very friendly, nimble, and the nurses are also friendly and polite

  • 5/5 Asep S. 3 years ago on Google
    (Translated by Google) Fast service... Thank you to RS Melania, although I use BPJS Class 2 ... Thank you doctor and nurses ... (Original) Pelayanan cepat... Terimakasih untuk rs melania walaupun saya pake bpjs kelas 2...untuk dokter dan susternya terimakasih banyak..

  • 3/5 Leden A. 4 years ago on Google
    (Translated by Google) Oh, my God . Early inpatient care here ok. Susterny is also doing well m hr my son is being taken care of here, he wants to go home for a long time, waiting for his administration. The problem is already my son's night mash baby. Please fix it (Original) Ya Alloh . Awal rawat inap disini pelayananny ok . Susterny juga baik baik m hr ini anak saya d rawat lgi d sini mau pulang aja lama bgt nunggu adminstrasinya . Masalahny udah malam anak saya mash bayi . Tolong d perbaiki

  • 5/5 Maria C. 1 year ago on Google
    Ok good

  • 5/5 Yogi A. 1 year ago on Google
    Good

  • 5/5 Les F. 3 years ago on Google
    (Translated by Google) Very good service. The operation here even though using BPJS is not complicated like other hospitals. Friendly doctor nurses. And if someone forgets, they don't need to be on the phone. I really like this hospital. Jaya continue yes Melania thank you for your kindness. (Original) Pelayanannya sangat baik. Operasi disini walaupun pake BPJS tidak dipersulit seperti rumah sakit lain. Petugas perawat dokternya friendly. Dan kalo ada yg lupa ga tanggung2 di telpon loh. Saya sangat suka rumah sakit ini. Jaya terus ya Melania terima kasih atas kebaikan kalian.

  • 5/5 Herry Aris S. 3 years ago on Google
    (Translated by Google) Good service (Original) Pelayanan yg baik

  • 5/5 SLV 3 years ago on Google
    (Translated by Google) Great service (Original) Pelayanan mantap

  • 5/5 Nabila K. 3 years ago on Google
    (Translated by Google) Sorry for the previous post, it turns out that the most friendly hospital in Bogor is (Original) Maaf atas postingan sebelumnya, ternyata emang rumah sakit ter ramah se kota bogor

  • 4/5 Emmie R. 3 years ago on Google
    (Translated by Google) Previously, the birth here was handled by Doctor Immanuel Santoso, the doctor was very good and the service was good, the hospital staff was not friendly (Original) Dulu lahiran disini ditangani dokter immanuel santoso, dokternya sbr bgt dan baik pelayanan rs ckup baik petugas rsnya kurang ramah

  • 4/5 jufrinaldi k. 3 years ago on Google
    (Translated by Google) Return the service to the previous one as before the collaboration with BPJS (Original) Kembalikan lagi pelayanan seperti yang dulu seperti sebelum kerjasama dengan bpjs

  • 5/5 Jawet I. 2 years ago on Google
    (Translated by Google) Really good (Original) Mantul

  • 5/5 JOYOMARU 2 years ago on Google
    (Translated by Google) Cool service (Original) Keren layanannya

  • 5/5 Adrn. i. 2 years ago on Google
    (Translated by Google) Sip, the service has been treated 2x, lier, right, the brain is awokwok (Original) Sip pelayanan nya udh 2x di rawat , lier kana otak awokwok

  • 5/5 Denny F. 2 years ago on Google
    (Translated by Google) The Urology Doctor 👍🏻 Kiye is very friendly, not kidding (Original) Dokter Urologi nya 👍🏻 kiye pisan ramah bukan main

  • 1/5 Bhayz z. 2 years ago on Google
    Sangat Kecewa .kesekian kalinya bawa pasien kemari .jadwal jam 12.00-14.00 ... Masuk jam 13.30 .sampe jam 15.30 belum di panggil" . Terpaksa ikut jadwal yg sore ... Kacau Cara antrian nya pun tidak teratur .apalagi untuk orang-orang terdekat .selalu di utamakan ... Tolong di perbaiki

  • 5/5 edhy l. 2 years ago on Google
    (Translated by Google) The nurse is beautiful and friendly (Original) Perawatnya cantik dan ramah

  • 5/5 Agatha Philip S. 2 years ago on Google
    Layanannya cukup bagus, sayang ruang tunggu nya kurang nyaman. dokternya bagus²

  • 5/5 Jodri_ o. 6 years ago on Google
    Ok

  • 5/5 Bambang S. 2 years ago on Google
    Ok

  • 1/5 Free S. 3 years ago on Google • 1 review
    Bad service, if you want to here, think twice times. You will there 2 hours more to waited your name called by the nurse. My advise is do not use BPJS, Because that will extend your queue number.
    12 people found this review helpful 👍

  • 1/5 Chris a. 2 years ago on Google • 1 review
    The facilities are decent but the administration is horrible. You have to wait for more than 3 hours to get called up. Absolutely horrendous that this kind of place doesn't really respect your time.
    4 people found this review helpful 👍

  • 5/5 siti h. 7 months ago on Google • 2 reviews
    Urgently, Sesar on Aug 17 (Independence day). All staff are helpful. Excellent service. Thank you, especially to Doctors and nurses..


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