(Translated by Google) Severe, you could say severe God Level. How can it not be, the hospital is one unit from Dr, to the security guard and even the cleaning service. Just one of them who does not work properly will damage the good name of the hospital. Strangely, out of all the complaints/complaints made by the public, it seems that they are only seen as a thing of the past and there is no attempt by the hospital to improve its performance. In this particular case, the security guard who is on duty this afternoon (Tuesday, 3-8-2021). I just want to remind the security guard TSB. So the security guard may be firm but still have to have a heart. Imagine yesterday I came at 23.30 to register my grandmother who was going for treatment tomorrow afternoon. But without further socialization, he suddenly said the quota was full because the patients were reduced. We were forced to return home without being able to register my grandmother. That means I have to come back tomorrow. And because of the information from the security guard, there were already many registrations from the afternoon. Well, that's why I tried after maghrib to come there again, but the security guard said later, sir, it was over 20.00. you know, right now I'm just asking the security guard for help, just write down my grandmother's name and later at 00.01 I'll be back to register. But still the security guard doesn't want to understand. You know, if suddenly the quota is declared exhausted, who will be responsible??? Because of this security guard, my grandmother had to stop taking medicine for a day. If something happens to my grandmother because she can't take medicine, can she be held responsible? Help the leadership of this hospital to be able to handle all problems, especially dealing with incoming complaints, don't stay silent, provide knowledge/training on how to behave and how to decide problems, don't forget to educate security guards. This is how to work firmly but still use your heart and feelings... (Original) Parah, bisa dibilang parah Tingkat Dewa. Gmna gak, RS itu satu kesatuan dari mulai Dr, sampai Satpam bahkan Cleaning Service. Satu aja dari mereka yg kerja gak bener maka rusaklah Nama baik RS tsb. Anehnya dari sekian keluhan/Komplen masyarakat sepertinya hanya dianggap angin lalu dan tdk ada usaha RS utk membenahi kinerja nya. Dalam hal ini khususnya Tindakan Satpam yg Sore hari ini bertugas (Selasa, 3-8-2021). Saya hanya ingin mengingatkan Satpam tsb. Jadi Satpam itu Boleh tegas tapi tetap hrs punya Hati. Bayangkan kemarin sy datang mlm jam 23.30 utk mendaftarkan nenek sy yg akan berobat besok sore. Tp tanpa sosialisasi lagi dadakan dia bilang kuota sdh penuh karna pasien dikurangi. Terpaksa kami balik pulang tanpa bisa mendaftarkan nenek saya. Berarti besok saya hrs balik lagi. Dan karna info dari satpam itu juga bahwa pendaftaran yg dari sore sdh banyak yg masuk. Nah karnanya sy usahakan usai maghrib dtg kesana lagi tp Satpam ini bilang nanti pak diatas jam 20.00. lho saat ini sy kan hanya minta tolong ke satpam tsb hanya tolong catat saja nama nenek saya dan nanti jam .00.01 sy akan balik lagi utk daftar. Tp tetap Satpam tsb tdk mau mengerti. Lho, kalau nanti tiba2 kuota dinyatakan habis lagi siapa yg akan bertanggung jawab ??? Karna ulah satpam ini pula, nenek sy harus stop minum obat sehari. Bila terjadi sesuatu terhadap nenek saya karna tdk bisa minum obat Sesak bisa tanggung jawab gak dia ??? Tolonglah Pimpinan RS ini agar bisa menangani semua persoalan khususnya menangani komplen2 yg masuk, jgn diam saja, berikan pengetahuan/ Training bagaimana harus bersikap dan cara memutuskan persoalan, jgn lupa Didik satpam.ini bagaimana kerja yg tegas tp tetap pakai hati dan Perasaan...

They have very very patient and smart nurse. If you feel sick and should take bed rest. This is the place that I personally recommend.

I don't know but probably they don't pay them enough, bcs their service is just not nice.

doctors are very undisciplined. I waited almost 3 hours from 6 pm to 8 past but the obstetrician had not arrived yet.

(Translated by Google) New mothers have not given birth to a lot of breast milk, even if they are abused, not encouraged, the nurse in the children's room with short hair wearing glasses really needs to be re-evaluated (Original) Ibu baru melahirkan asi belum banyak malah di caci maki bukan di semangati, suster di ruang anak rambut pendek pakai kacamata memang perlu di evaluasi kembali

(Translated by Google) I am confused why it is rs 24 hours ... but the phone has never been picked up ... from the morning I called dozens of times and no one was answered ... the service must be repaired in this order (Original) saya bingung kenapa rs 24 jam ... tapi di telpon ga pernah diangkat .... dari pagi saya telpon puluhan kali ga ada yang diangkat ... pelayanan hrs di perbaikin pasatinya ini

Need improvement for doctor , how to arrive on time so patients doesn't wait too long.

(Translated by Google) OLD SERVICE IS LESS SATISFACTORY. ADMIN 4 CALLS 1.1 WHO 3 PLAY LUDO X YES (Original) Pelayananya LAMA KURANG MEMUASKAN . ADMIN 4 DI PANGGILNYA 1,1 YG 3 MAEN LUDO X YA

Should i say it? How disappoint, do they really have doctors?

(Translated by Google) Using BPJs here ... Advantages: - the process is easy even though the queues are many, the list can be from dawn - the ob is very diligent - there is also a website to know the doctor's schedule The disadvantages: - Doctor's hours don't work - Employees who are registered sometimes like to chat over time every time they take turns, even though there are many more queues Suggestion: - for the physiotherapy room, maybe it can be expanded because there are so many patients - that I photograph, please close it for the convenience of the staff who work - use the speaker to call the patient / queue number, so as not to scream - often you know to the staff if there is a special registration problem - improve management - updated the name of the doctor and his schedule at the hospital, adjusted the time according to the facts, pity that queued up a lot from all morning - multiplying bins That's all ... hopefully the quality can be improved ... (Original) Pake bpjs disini.. Kelebihan: - proses gampang walaupun antriannya banyak, daftar bisa dari subuh - ob nya rajin banget - ada webnya juga untuk tau jadwal dokter Kekurangannya: - jam dokter gak sesuai - pegawai yg di pendaftaran kadang suka ngobrol kelamaan setiap lagi gantian, pdhl antrian lagi banyak Saran: - untuk ruang fisioterapi mungkin bisa di perluas karena pasiennya banyak banget - yg saya foto, tolong ditutup demi kenyamanan staff yg kerja - pakai speaker untuk panggil pasien/nomor antrian, supaya gak teriak2 - sering2 ksh tau ke staff kalo ada masalah khusus pendaftaran - perbaiki manajemennya - di update nama dokter dan jadwalnya dirumah sakit, disesuaikan waktunya sesuai fakta, kasian yg antri banyak dr pagi semua - tempat sampah diperbanyak Itu aja sih.. semoga kualitas bisa ditingkatkan..

(Translated by Google) The worst hospital service ... disappointed ... I started Dateng on Tuesday jm 17 asking for information about a specialist oral surgeon .... let me know you had to come 12mms ... make me a name / naro name ... my counsel can be no 3. said the security guard told him to come in the morning 7 / 8. To ask again what quota is there ... long queues know there is no quota ... tell Dateng to go again Monday Monday 12 to make a name again ... hadehh keep on asking I see .. in the process when .. if it's like that ... my advice is to let me not disappointed if the doctor's schedule is still solid ... please stop first ... say if it's still full, there is no quota ... don't beat around the bush. .. sorry for those who want treatment ... and went back to Dateng to the hospital to find out that he could not go for treatment ... (Original) RS paling buruk pelayanannya...kecewa ....bermula saya Dateng hari Selasa jm 17 menanyakan informasi tentang spesialis bedah mulut ....di kasih tau harus datang jm 12mlm..buat kasih nama /naro nama..kebetualn saya dpt no 3..kata satpam suruh datang pagi nya jm 7/ 8..untuk nanyain lagi ada kuota apa gk ..dh lama antri tau nya gk ada kuota ..suruh Dateng lagi malm Senin jm 12 buat naro nama lagi ..hadehh terus ajah begitu ..di prosesnya kapan ..kalo seperti itu terus..ya saran saya sihh biar gk kecewa kalo emang jadwalnya si doket masih padat .. tolonglah di stop dulu ..bilang ajah masih penuh blm ada kuota ..jangan bertele-tele ...kan kasihan yg mau berobat ..dh bulak balik Dateng ke RS tau nya blm bisa berobat ..

Doctor didn't come on time. I have registered on 10a.m. And the doctor is have a schedule on 1p.m. I am waiting for the doctor until 1.30p.m. And the doctor still not come yet How an hospital didn't have any doctor like these ? And why these hospital still open until today after a lot of people complaining about the indiscipline doctor ?

(Translated by Google) RS. Trimitra The service is decent.. we and my son came at 04.00 in the morning, just entered the list directly and were received in the ER with a complaint that my child had stomach pain and the doctor on duty told me that my child could not be accepted in this hospital because there was no pediatrician, said the ER doctor, pediatrician he was on rest (self-isolation) then my husband and I were advised to go to the Bogor FMC hospital, finally we followed their advice. Thank you..🙏 (Original) RS. Trimitra Pelayanan lumayan.. kami dan anakku datang jam 04.00 subuh baru masuk daftar langsung dan diterima di IGD dengan keluhan anak sy sakit perut dan dokter jaga memberitahu bahwa anak sy tidak bisa diterima dirumah sakit ini dikarenakan tidak ada Dokter anak kata dokter IGD, dokter anak nya sedang di istirahatkan (isolasi mandiri) kemudian saya dan suami disarankan ke rumah sakit FMC bogor akhirnya kami mengikuti saran mereka. Terimakasih..🙏

(Translated by Google) Wednesday, June 9, 2021. Please help the pharmacy staff on duty this afternoon, who don't wear the hijab, to be more cooperative. Going to the hospital for treatment is not a group, there is no one who can solve the task of accompanying my mother to radiology who...to register who, to look after whose pharmacy... Must go back and forth. I asked twice, did you call a.n. my mother. Said not yet. As soon as my mother came home, I continued to wait, not being called for an hour. Weird. Another patient from the same doctor has finished taking his medicine, even though we were the first to enter the consul. When I asked, the first officer said that he had been called. Dogs really waste time, who still wants to continue working again. Maybe you're tired, but you're not the only one working, sis. And I'm not just writing here. I have written it down and put it in the complaint box near the registration desk. That's it. (Original) Rabu, 9 Juni 2021. Tolong donk petugas farmasi yg tugas sore ini, yang tidak emmakai jilbab, supaya lebih kooperatif. Pergi berobat ke RS bukan rombongan, gal ada yg bisa dipecahin tugas bagian nemenin ibu saya ke radiologi siapa...ke registrasi siapa, mantengin farmasi siapa... Kudu bolak balik. 2x saya tanya, udah dipanggil kah a.n. ibu saya. Dibilang belum. Begitu ibu saya pulang, saya lanjut nungguin, gak dipanggil juga udha sejaman. Aneh banget. Pasien lain dari dokter yg sama udah pada selesai donk obatnya, padahal kita duluan yg masuk konsul. Pas saya tanya, eh petugas yg 1 nya bilang udah drtd dipanggil. Anjing banget waktu terbuang sia2, mana masih mau lanjut kerja lagi. Mungkin mba nya capek, tapi bukan mba aja yg kerja ya mba. Dan saya bukan cuma nulis di sini doank. Udah saya tulis dan masukin ke kotak komplain deket meja registrasi. Sekian.

(Translated by Google) The nurse is friendly except for the head nurse in the children's section, the doctor is very rude, all of them don't come according to schedule, please help the doctors can be adjusted to the schedule. Poor patients who are waiting for hours, what else are waiting for the elderly, pregnant women and children waiting for the doctor who doesn't come right Right now, it's a sick person who needs to be treated quickly please fix it, it's okay, but not for hours and every practice, surely all doctors are not on time (Original) Perawatnya si ramah kecuali kepala suster di bagian anak juteekk bgt dokternya ngarettt semua datang tidak sesuai jadwal tolong lah para dokter bisa di sesuaikan dengan jadwal kasian pasien yg pada nunggu berjam jam apa lagi yg nunggu lansia ibu hamil sama anak anak nunggu dokter yg dtang tidak tepat waktu ini org sakit loh yg perlu penanganan dengan cepat 😔 tolong di perbaiki lah ngaret boleh tapi jgn berjam jam juga kali dan setiap praktek pasti semua dokter pada ngaret ga ada yg tepat waktu

(Translated by Google) The head nurse in the nursery really doesn't have speech etiquette (Original) Suster kepala bagian di ruang anak memang tidak memiliki adab berbicara

(Translated by Google) I called here many times to confirm registration hours. They say starting at 12 p.m. At 11 pm I came to find that the person who wanted to register had to write the name first which started at 10 pm. YES WHY DID IT BE INFORMED BY RICH THINGS IN THE PHONE? As a result, the queue to oral surgery is full because only 10 people are taken per practice session and 7 slots have been filled by patients who want to re-control. So, from the new patients only taken 3 people. There are already 6 names before me. But, I insist to keep writing the name. After all, registration only started at 12 and if the 6 people above me didn't come, I still had a chance. Strangely, the security guard was reluctant to write my name and he repeatedly said that I would not get a ration. So, I said if I don't get it later, what's important is that I try to note it. After my name was recorded, 10 minutes later the security guard made the announcement "For oral surgery patients, just go home first. Later at 8 come back again to register ". Wow, yeah I don't accept that. It's easy to change the registration hours. I certainly don't want to go home again. It could be, if I return at 8 even full quota. Fortunately, there was 1 father of another oral surgeon who also insisted on not going home. And the security guard can't say anything anymore. By 12 o'clock, the name of the father and I were recorded for taking the queue number with other poly patients. Now strangely, when calling to take a queue number, from other oral surgery patients no one was called besides me and the father (I know because I had a photo of the queue list of oral surgery patients). And no patient protested because his name was not called. I'm confused too. Where are the other oral surgery patients. Finally, I got the 15th registration queue number and I was able to get oral surgery poly rations. Previously, my name and the father was asked by the security guard to be listed with other patients. There was no question about the patient who was there. Below, I have seen a review from Mr. Saukani Ramadhan. I saw the name of Mr. Saukani on my oral surgery patient list. And it turns out that Mr. Saukani was also told to go home again at 8 o'clock which turned out to be back when the patient's quota had run out again. Oh yeah, one more oddity. There was a patient's name that night that I saw on the list of oral surgery patients. But, when calling a name to get a queue number, he is not called. In the afternoon, during practice hours, it turns out he was there and was called before me. Hmmmmmmm The results of the examination with the oral surgeon were also unsatisfactory. Scheduled at 6 pm, the doctor came at 7 past 10. I had brought the x-ray results themselves and only said to have wisdom teeth surgery and then referred to another hospital. When I ask, can you do surgery here? You said you couldn't. Can only pull ordinary teeth. MONMAAP NIH, ORIGINAL LEVEL IN FASKES 1 CAN ALSO. WHAT WOULD YOU MAKE UP YOUR MOUTH? My advice, it's better to have an oral surgery poly trimitra not need to be included in the list of referral bpjs if it can only serve ordinary tooth extractions that can be done in health facilities 1. (Original) Saya berkali-kali telepon ke sini memastikan jam pendaftaran. Mereka bilang mulai dr jam 12 malam. Jam 11 malam saya datang ternyata yang mau daftar harus tulis nama dulu yg mana itu sudah dimulai dari jam 10 malam. YA KENAPA GA DIINFORMASIIN KAN HAL KAYA GINI DI TELEPON? Alhasil, antrian ke bedah mulut sudah penuh karena hanya diambil 10 orang per sesi praktik dan 7 slot sudah diisi oleh pasien yg mau kontrol ulang. Jadi, dari pasien baru hanya diambil 3 orang. Sudah ada 6 nama sebelum saya. Tapi, saya ngotot untuk tetap tulis nama. Toh, pendaftaran baru mulai jam 12 dan kalau 6 orang di atas saya tidak datang, saya tetap punya kesempatan. Anehnya, satpam enggan menuliskan nama saya dan dia berkali-kali bilang bahwa saya ga akan dapet jatah. Loh ya saya bilang kalau nanti ga dapet gapapa, yang penting saya coba catat. Setelah nama saya dicatat, 10 menit kemudian satpam bikin pengumuman “Bagi pasien bedah mulut, pulang dulu aja. Nanti jam 8 balik lagi untuk daftar”. Wah, ya saya ga terima dong. Enak aja main ubah jam pendaftaran. Saya jelas ga mau pulang lagi. Bisa-bisa, kalau saya balik jam 8 malah sudah penuh kuotanya. Untungnya, ada 1 bapak pasien bedah mulut lainnya yang juga ngotot gamau pulang. Dan satpamnya ga bisa ngomong apa-apa lagi. Menjelang jam 12, nama si bapak dan saya dicatat untuk pengambilan nomor antrian bareng pasien poli lain. Nah anehnya lagi, saat pemanggilan untuk ambil nomor antrian, dari pasien bedah mulut lain ga ada yang dipanggil selain saya dan si bapak (saya tau karena saya sempat foto daftar antrian pasien bedah mulut). Dan ga ada pasien yg protes juga karena namanya ga dipanggil. Bingung juga saya. Ke mana pasien bedah mulut yang lain. Akhirnya, saya dapat nomor antrian pendaftaran ke-15 dan saya berhasil dapat jatah poli bedah mulut. Sebelumnya juga, nama saya dan si bapak aja yang ditanyain satpam untuk dilist bareng pasien lain. Pasien yang ada di situ ga ada yang ditanya ulang namanya. Di bawah, saya sempat liat review dari Bapak Saukani Ramadhan. Saya lihat nama bapak Saukani di list pasien bedah mulut bareng saya. Dan ternyata bapak Saukani ini juga disuruh pulang untuk balik lagi jam 8 yang ternyata saat balik lagi sudah habis kuota pasiennya. Oh iya, satu keanehan lagi. Ada nama pasien di malam itu yang saya lihat di list pasien bedah mulut. Tapi, saat pemanggilan nama untuk pengambilan nomor antrian, dia ga dipanggil. Sorenya, saat jam praktik, ternyata dia ada dong dan dipanggil sebelum saya. Hmmmmmmm Hasil pemeriksaan dengan dokter bedah mulutnya juga ga memuaskan ya. Jadwal jam 6 sore, dokternya datang jam 7 lewat 10. Saya sudah bawa hasil rontgen sendiri dan cuma dibilang harus operasi gigi bungsu lalu dirujuk ke rs lain. Saat saya tanya apa di sini ga bisa operasi? Katanya ga bisa. Hanya bisa cabut gigi biasa. MONMAAP NIH, CABUT GIGI BIASA DI FASKES 1 JUGA BISA. BUAT APA KE BEDAH MULUT? Saran saya, lebih baik poli bedah mulut rs trimitra ga usahlah dimasukin ke daftar rujuk bpjs kalau hanya bisa melayani cabut gigi biasa yang bisa dilakukan di faskes 1.

(Translated by Google) Much better than Cibinong Hospital, starting from the service, etc ... Please check the exs of the patients from the two hospitals if you are not sure, I am the exs of the patient's family who have been served by TRIMITRA & Cibinong Hospital ... For now, I choose TRIMITRA Hospital ... For TRIMITRA Hospital to continuously improve its service ... ✊✊✊ (Original) Jauh lebih baik dari RSUD Cibinong, mulai dari pelayanan dll.... Coba cek exs pasien dari kedua RS tersebut klo kurang yakin, saya exs keluarga pasien yg pernah di layani oleh RS TRIMITRA & RSUD Cibinong... Untuk saat ini Saya pilih RS TRIMITRA... Untuk RS TRIMITRA tingkatkan terus pelayanannya... ✊✊✊

(Translated by Google) It's bad that I don't think there is anyone at the entrance to check the temperature first. And I got a queue B133 said the security guard told me to wait outside because the inside was full. When I waited for a few minutes, I asked again and it turned out that it was too late and already in the queue B142 why the security guard didn't call out of the queue. Super so I told you to queue again dong. Very bad service, it's really bad if I say (Original) Parah si menurut gue pintu masuk ga ada yg mengatahkan untuk cek suhu terlebih dahulu. Dan gue dapet antrian B133 kata satpam gue suruh tunggu luar karna di dalam penuh. Pas gue tunggu beberapa menit lamanya gue tanya kembali ternyata sudah kelewat dan sudah di antrian B142 what ko satpam tidak memanggil ke luar antrian . Super bgt gue suruh antri lagi dong. Pelayanan yg sangat buruk parah si kalo kata gua

(Translated by Google) When my child was treated at Trimitra, because I was fully placed in the 3rd class room while my BPJS was in 1st class, maybe that's okay, I also understood when I entered the 3rd class room. even though there must be a separator for class 3, there is also a nurse who is rude in the children's room, when I complained, the new nurse asked for forgiveness, finally at night I could be transferred to class 1, strange after I complained I was put in class 1, maybe she left a room For those who are aware, I'm Bpjs, (Original) Saat anak saya dirawat di Trimitra , krna penuh ditaro lah saya di Ruangan kelas 3 sedang BPJS saya kelas 1 mungkin tak mengapa saya juga mengerti pas masuk Ruangan kelas 3 Ranjang yg pakai anak saya tak layak rusak kursi buat nunggu pasien rusak terlalu padat kumuh tak da hordeng pemisah walaupun kelas 3 harus ada,suster pun ada yg judes di ruang anak,saat saya komplen tuh suster baru dia minta maap akhirnya malam malam saya bisa dipindahkan ke kelas 1,aneh stelah saya komplen baru saya ditaro dikelas 1,mungkin dia menyisakan ruangan buat yg kes maklum saya mah Bpjs,

Gk baget deh ni rumah sakit pelayanannya dan etika pegawainya. Adik saya pernah dtg ke igd krn habis jatuh. Selesai luka nya dibersihkan, saya tanya perawatnya apakah perlu ronsen krn adik saya mengeluh tangannya sakit. Perawatnya lapor ke dokter, dokter nya malah nyamperin kami dgn sangat arogan dan ngusir kami dengan bilang "udah udah bangun, keluar. Udah selesai. Keluar keluar" sambil pakai gerakan tangan ngusir. Astagfirullah saya baru kali itu dapat pelayanan di rs seperti itu. Dokter sih dokter, tp gak punya etika. Kalau memang tindakan dan pemeriksaan sudah selesai kan tinggal bilang aja baik-baik.

Poor service, unresponsive nurses...

(Translated by Google) Although the service is long but it is quite alert in handling the patient (Original) Meskipun pelayanannya lama tapi cukup sigap dalam tangani pasien

Mau cabut gigi, ke dokter spesialis bedah Mulut. Katanya Antri, ngasih nomer telp dulu nanti di hubungi. Tanya kira2 kapan, gak tau kapan di hubungi. GAK PROFESIONAL SAMA SEKALI. Harusnya ada peehitungan, 1 hari 4 pasien .tinggal di bagi

(Translated by Google) Trimitra Hospital, a private class C hospital, has adequate and good facilities. Service officers are friendly and SOP already exists. The condition of this hospital is clean, neat, and comfortable. Trimitra Hospital received BPJS Health presentation, as long as the documents needed for BPJS Health were complete, the service was smooth, but it was queued. Cultivate in line LATEST Date July 20, 2019 Want to go to the Eye Clinic, it has arrived at 07. I, eh, he said the quota has expired. When is the queue? Security says starting at 12 PM. Disappointing, the change in the way the queue was not clearly informed, how to start, when. The prospective patient came all the way, just a waste of time (Original) RS Trimitra, rumah sakit swasta kelas C, fasilitasnya cukup memadai dan bagus. Pelayanan petugas ramah dan sudah ada SOP. Kondisi rumaj sakit ini bersih, rapi, dan nyaman. Rumah Sakit Trimitra menerima perseeta BPJS Kesehatan, asal dokumen-dokumen yang diperlukan untuk BPJS Kesehatan lengkap, pelayanan lancar, tapi antri ya. Budayakan antri TERBARU Tgl. 20 Juli 2019 Mau ke Klinik Mata, sdh datang jam 07. an, eh katanya kuota sdh habis. Lha kapan antri nya? Security bilang mulai jam 12 Malam. Mengecewakan, perubahan cara antri tidak diinformasikan dengan jelas, bagaimana caranya, mulai kapan. Jauh-jauh calon pasie datang, hanya buang waktu

(Translated by Google) Alhamdulillah, I am satisfied with the servant of Dr.Usman's Internal Medicine doctor. The doctor was careful and comfortable when consulting ... My mother was diagnosed with medical problems for more than 2 years and every month she had to go to a sick house ... almost all the sick houses in Cibinong -bogor ud I have ever come either in cash or with BPJS ,,, but the most suitable for me in the hospital. Trimitra. I also subscribe to treatment with an ophthalmologist, if my ophthalmologist is more comfortable with Doctor Roza ... a very good recommendation (Original) Alhamdulillah, saya puas dgn pelayan Dokter Penyakit Dalam Dr.Usman ..Dokternya teliti n nyaman jg klo konsultasi... Ibu saya di diagnosis teroit sudah lebih 2tahun n stiap bulan nya harus ke rumh sakit ..hampir smua rumh sakit yg ada di Cibinong-bogor ud pernah saya datengin baik tunai atau dgn BPJS ,,,tp yg paling saya cocok di RS. Trimitra. Saya jg berlangganan berobat dgn Dokter mata,,klo Dokter mata sy lebih nyaman dgn Dokter Roza... Rekomen bngt deh pokok nya

(Translated by Google) I can't hear the voice of the pharmacy.. I've asked twice whether the medicine is finished or not.. it turns out that when it's quiet, I ask, it turns out that the medicine is already there and says it has been called, even though I was clearly "in front of the pharmacy.. (Original) Farmasinya gak kedengeran suaranya.. saya udah nanya 2x obat sudah selesai atau belum katanya belum.. ternyata saat sudah sepi saya tanya ternyata obatnya sudah ada bilangnya sudah dipanggil pdahal saya jelas" ada didepan farmasi..

(Translated by Google) Alhamdulillah, it was served well by nurses and midwives who were patient and friendly BPJS class 1 is placed in the VIP room It's just that the obstetrician is always late .. The practice schedule is 08:00 but always 12 hours ... many complained but it doesn't matter (Original) Alhamdulillah dilayani dengan baik oleh perawat dan bidan yang sabar dan ramah BPJS kelas 1 ditaruh dikamar VIP Hanya saja dokter kandungannya yg selalu telat.. Jadwal praktek jam 08:00 tapi selalu dtg jam12..sudah banyak yg komplen tapi ga ngaruh

(Translated by Google) in this hospital I do nail extraction or nail extraction. handling is fast, doctors and officers are good, arguably humorous because it can melt the atmosphere when you're tense. smooth administration and taking of medicines. but unfortunately the parking space in this hospital is inadequate. (Original) di rumah sakit ini saya melakukan ekstraksi kuku atau pencabutan kuku. penanganannya cepat, dokter dan petugasnya baik, boleh dibilang humoris karena bisa mencairkan suasana ketika sedang tegang. administrasi dan pengambilan obat lancar. namun sayangnya lahan parkir di rumah sakit ini kurang memadai.

(Translated by Google) Register from half past 8, because the doctor's information is at 8, then the midwife has been waiting for a long time. The midwife said wait, ma'am, at 11, yes, but the honorable Mrs. Doctor Rosalina sp. including me 8 hours just sitting waiting for the doctor boss, please, Trimitra Hospital confirm to the doctor! In order to be more punctual and disciplined when the doctor comes arbitrarily, even though I see that there are doctors in other polities but why do obstetricians come until 2 o'clock hahahaha, please don't waste time pregnant women who need to rest!!! (Original) Daftar dari jam setengah 8 , karena info dokter nya ada jam 8, trus udh nunggu lama bidannya bilang thnggu ya bu jam 11san ya , tapi nyonya dokter rosalina sp.og yg terhormat DATENG JAM 2 SORE , miris sekali melihat para ibu hamil nungguin berjam jam termasuk SAYA 8 jam cuma duduk nungguin dokter bos, tolong lah rumah sakit trimitra tegaskan kepda dokter tersebut ! Agar lebih tepat waktu dan disiplin mentang mentang dokter dateng seenaknya, pdhal saya liat dipoli lain ada dokter tapi kenapa di poli kandungan dateng sampe jam 2 hahahaha, tolong jangan sia siakan waktu ibu hamil yg butuh istirahat!!!

(Translated by Google) DR ROSALINA Sp.og Came at 2 pm, I've been waiting for the registration from 8 o'clock, I'm just waiting for the doctor until 2 o'clock it's been a LONG TIME JUST SEEING HER DOCTOR HOSPITAL COME LONG! WHILE in other polyclinics, many doctors come in and out, please help the Trimitra Hospital, scold the doctor, he is an obstetrician, he should think that many pregnant women are waiting for a doctor for a long time like that!! (Original) DR ROSALINA Sp.og Dateng jam 2sore , saya nunggu daftar dari Jam setengh 8, cum nungguin dokter itu doang sampe jam 2 SANGAT LAMA SEKALI BARU NI LIAT RS DOKTERNYA DATENG LAMA ! PADAHAL di poli lain dokter banyak yg keluar masuk , tolong lah pihak Rs Trimitra , tegur dokter itu , dia kan spesialis kandungan seharusny mikir lah banyak ibu ibu hamil yg nungguin dokter lama kaya gitu!!

(Translated by Google) The service is very, very too long, in the obstetrics poly, the nurse in the tension section is only one person, while the patients are many, the queue is not helping from 10 am to 2 pm I haven't been called for tension, while the doctor arrives late, GK is on schedule, please improve the service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I'm sorry for the long wait for pregnant women, sore, back pain (Original) Pelayananny sangat amat terlalu lama banget , d poli kandungan suster bagian tensi cuman satu org , sedangkan pasien bnyak , antrinya gak ketulungan dari jam 10 pagi sampe jam 2 blom d panggil" untuk tensi , sedangkan dokternya datangnya telat mulu GK sesuai jadwal , Tolong perbaiki pelayanannya kasihan Ibu hamil kelamaan nunggu pegel" , sakit pinggang

(Translated by Google) It's been crazy, it's just a blood test for 3 hours, it's not finished yet... Even though there's no queue (Original) Gila lamanya,,, cek darah aja 3 jam blm selesai.... Padahal g ada antrian

(Translated by Google) The antigen officer ran out of gloves, he said, still traveling from logistics. How come it runs out first before ordering logistics?? Not professional. Wait 2 hours for the antigen. (Original) Petugas antigen kehabisa sarung tangan, katanya masih perjalanan dari logistik. Kok bisa kehabisan dulu baru pesan logistik?? Ngga profesional. Nunggu 2 jam baru di antigen.

(Translated by Google) Routine control over there.. it's sure the doctor is dragging the pool... (Original) Rutin kontrol kesitu..udah pasti banget dokternya ngaret pooll...

(Translated by Google) The doctor doesn't have any feelings, what's on the schedule from 13,000 to 3, 10 minutes less when the patient needs a doctor, it's as easy as it is to come as much as you want, don't think about us, who are tired, we have to wait for almost 2 hours, the doctor also needs a patient if there is no patient, not a doctor (Original) Dokter pd ga pny prsaan apa yaa di jadwal dr jam 13.000 dteng jam 3 kurang 10mnit mntang pasien btuh dokter trs seenak ny aj dteng semau dy ga mikirin kmi yg cape udh skit dsruh nunggu ampir 2 jam dokter jg sm prlu pasien klo g ada pasien bkn dokter namnya

(Translated by Google) The nursery nurse has no ethics tidak (Original) Suster bagian ruang anak tidak ada etika

Gile, w kira dokter tuh sekumpulan orang pinter ya. . Ngatur jam praktek aja gk becus. . Kacau nih rs. . Klo w korban perang n dokter nya bgni, udah auto mati w. . Kapok. .

(Translated by Google) Disappointed with the pulmonary doctor .. Too underestimating and even underestimating the patient's condition .. Having queued up from dawn to be called in the afternoon before sunset, I got a bonus at an underestimate too .. Makes the doctor give up too arrogant with the title. During administration, the ugd has been fixed better .. Unfortunately the doctor can't be friendly, for the patient is cured. (Original) Kecewa sama dokter paru.. Terlalu meremehkan bahkan menyepelekan kondisi pasien.. Sdh antri dr subuh dipanggil sore menjelang magrib dapet bonus di sepelekan pula.. Bikin kapok dokternya terlalu sombong dgn title nya. Saat administrasi, ugd sdg dibenahi lebih baik.. Sayang dokternya tdk bisa ramah, buat pasien kapok.

(Translated by Google) The hospital has outstanding services and guaranteed facilities, good job 👍👍👍 (Original) Rumah sakit luar biasa pelayanannya dan fasilitasnya terjamin , good job dah 👍👍👍

(Translated by Google) The service is not good, not good enough (Original) Pelayanannya kurang baik, kurang bagus kurang2in lah

(Translated by Google) The service is not good, I want to ask the doctor's practice schedule by phone, the one that doesn't pick up once has been 3x by phone. I agree that there are a lot of people on the front. Further improve services to patients. Thx (Original) Pelayanannya kurang baik, sy mau tny jadwal praktek dokter by phone gak yg angkat sm sekali sudah 3x tlp. Pdhl setau sy dibagian depan itu banyak orang. Lebih ditingkatkan lagi pelayanannya terhadap pasien. Thx

(Translated by Google) Alhamdulillah, the schedule from 3 to 6 o'clock has not yet come to the doctor, if there is a practice in another place, please adjust the schedule, which gives 1 star a lot but there is no change, nurses, security, all jutek, this is what awaits sick people tablets, we paid, but the service was zero. (Original) Alhamdulillah jadwal jam 3 sampe jam 6 belom dateng juga ni dokter nya, kalo ada praktek di tempat lain, tolong di sesuaikan lah jadwalnya, yang ngasih bintang 1 banyak bgt tapi gak ada perubahan, suster, security, semua jutek, ini yang nunggu orang sakit loh, kami bayar, tapi pelayanannya nol besar.

(Translated by Google) The service is bad, the action in the emergency room is not guaranteed by BPJS, except when hospitalization can only be claimed. How do you know the rules? (Original) Pelayanannya jelek, tindakan di IGD tidak dijamin BPJS, kecuali kl rawat inap baru bisa di klaim. Aturan dari mana tau😤

UC 1/11

(Translated by Google) For the ENT doctor, I don't really recommend it, I hope bosssss. Even though the doctor uses money on the salary. In the practice schedule, 10-12 hours, 11.30 has not yet arrived. The best is just stalling for time (Original) Untuk dokter THT nya ga rekomen banget, ngaret bosssss. Padahal di gaji pake uang yaa dokter nya. Di jadwal praktek jam 10-12 ini jam 11.30 belum kunjung tiba. Terbaik deh pokoknya masalah ulur mengulur waktu

Ok

(Translated by Google) Bad service, I want to see an ORTHOPEDI doctor, it's hard to ask for forgiveness, I have returned several times, the practice schedule doesn't match. I was told to call the hospital first, the phone was never picked up, even though the hospital was 24 HOURS. It is recommended not to go to this hospital because the service does not match what the community should get! (Original) Pelayanan buruk, mau ketemu dokter ORTHOPEDI susahnya minta ampun, udah bulak balik beberapa kali jadwal prakteknya gk sesuai. Di suruh telpon dulu ke RS nya, itu telpon kaga di angkat - angkat, padahal RS 24 JAM. Di sarankan jangan berobat ke RS ini karna pelayanan tidak sesuai apa yg harusnya masyarakat dapatkan!

Bad,

good service

(Translated by Google) Good health service, although sometimes it has to be detailed (Original) Bagus pelayanan kesehatan, walau kadang harus detail

(Translated by Google) Good service (Original) Pelayanannya bagus

(Translated by Google) the service is amazing (Original) 😅 pelayanannya sangat luar biasa 🤔

(Translated by Google) The hospital is not too big, but also crowded with visitors. The last time I came here was in line for up to 3 hours, just to ask for a referral letter. (Original) Rumah sakitnya tdk terlalu besar,tapi rame juga pengunjungnya. Trakhir sy kesini antri sampai 3 jam,hanya utk minta surat rujukan.

Rumah sakit yg berada di pinggir jalan raya Bogor..

(Translated by Google) Difficult to contact by phone (Original) Sulit dihubungi via telepon

(Translated by Google) Comfortable (Original) Nyaman

Pelayanan nya lumayan cuman yg bikin greget security nya udh tau gue bawa anak bayi umur 3 bulan kecelakaan kepala berdarah nangis2 nyari orang di IGD security nya kek orang bloon ngeliatin doang ngumpul2 pula gak pake masker ,coba dong di tindak nih yg kek gini makan gaji buta

(Translated by Google) Have a clean and orderly place and good health services (Original) Memiliki Tempat Yang Bersih Dan Teratur Serta Pelayanan Kesehatan Yang Baik

(Translated by Google) From the womb top because I was born in sn ... (Original) Dr kandungan nya top krn aku lahiran di sn ...

Nice

Pelayanan nya sangat buruk, pertama masuk ruang IGD malah di liatin petugas bukan malah ditanganin cepat padahal udah lemes banget. Hampir 1 jam lebih baru ditangani. Kelas BPJS 1 masuk ke kelas 2 dengan alesan ruangan full, perawatnya berisik ngobrol di koridor ngobrol mulu. Saya dan pasien satu ruangan sampe kebrisikan. Dan 1 lagi perawatnya gak sopan Dateng gak permisi pas saya tidur. Terlalu buruk pelayanan disini sekarang !!!

(Translated by Google) My BPJS is class 1 but full but still served and my child was put in VIP until he recovered. thank you Tri Mitra Hospital (Original) BPJS saya kelas 1 tp penuh tp ttp d layani dan anak saya d titipkan d VIP sampai sembuh. terimakasih RS Tri Mitra

Lahan parkirnya di sewain wkwkwk,,parkir pengunjung malah di badan jln

(Translated by Google) Success for Trimitra, I visited a friend here ..promotion caps pot b & b Custome prices start from 10,000, for flowers and fruit plants, functions as a stabilizer for soil temperature in pots, prevents weeds from growing, protects against cigarette butts and tissue litter, restoration services and care for your favorite plants (Original) Sukses buat Trimitra,pernah jenguk sahabat disini ..promosi topi pot b&b Custome harga mulai dari 10.000, untuk tanaman bunga dan buah, berfungsi sebagai stabiliser suhu tanah dalam pot,mencegah gulma tumbuh,pelindung dari sampah puntung rokok dan tisu,jasa restorasi dan perawatan tanaman kesayangan anda

(Translated by Google) Want to go to a dermatologist, the operating hours are 15: 00-17: 00. But already 17:00 I haven't arrived yet. Waiting from 15:00 didn't come. (Original) Mau berobat ke dokter spesialis kulit, jam operasionalnya 15:00-17:00. Tapi udah jam 17:00 belom datang juga. Nungguin dari jam 15:00 gak datang-datang.

(Translated by Google) Bad service give up here again for treatment (Original) Pelayanan buruk kapok kesini lagi untuk berobat

(Translated by Google) The clerk was very unfriendly (Original) Petugas sangat kurang ramah

(Translated by Google) Often make accidents due to not having parking space. Just thinking about profit. (Original) Sering membuat kecelakaan akibat tidak punya lahan parkir. Hanya memikirkan untung semata.

(Translated by Google) Sorry doc What is the price of a DNA test range ... Thanks🙏 (Original) Maap dok.. Harga kisaran tes DNA berapa... Makasih🙏

(Translated by Google) DNA testing. Approximately what price is it ... Those who know please help (Original) Tes DNA. Kira2 kisaran berapa harganya... Yang tau tolong bantuan ny..

(Translated by Google) Initially did not believe the same as a negative post. After feeling entered, I just believed and felt ... want to comment more ... fear of sin. Thank you. (Original) Awal nya gak percaya sama postingan negatif.setelah ngerasain masuk trimitra baru deh percaya dan merasakan..mau komentar labih.takut dosa.terima kasih.

(Translated by Google) First time coming to the womb bag. I am the mother of the first child is still zero knowledge and clearly do not have experience. First when it comes to poly, the TD test nurse is very friendly and informative, I appreciate it very much. I waited long enough. The doctor who examined me was very rushed. Do not know what the reason is, awaited surgery? But there is no information why so quickly, I am clearly disadvantaged as a customer. Very rushed service seemed impatient and it made me very uneducated. Even asking my questions became uncomfortable because the doctor seemed to finish the session that was just ultrasound, asked HPHT, finished. Want to discuss about pregnancy supplements just disputed directly with words that I feel are rude. I am a patient who is clearly more stupid and therefore I consulted. I deserve your answer. I deserve your information. Politely. Like me also appreciate all the medical team. Thank you (Original) Pertama kali datang ke bag kandungan. Saya calon ibu anak pertama masih nol pengetahuan dan jelas tdk punya pengalaman. Pertama ketika datang ke poli, perawat yg tes TD sangat ramah dan informatif, saya sgt menghargainya. Saya menunggu cukup lama. Dokter yg memeriksa saya sangat terburu2. Tidak tau apa alasannya, ditunggu operasikah? Tapi tdk ada informasi kenapa cepat2 sekali so, saya jelas dirugikan sebagai customer. Pelayanan sangat terburu2 terkesan tdk sabaran dan hal itu membuat saya sangat kurang teredukasi. Bahkan untuk mengajukan pertanyaan saya jadi tdk nyaman karena dokter terkesan menyudahi sesi yg cuma usg, bertanya HPHT, selesai. Mau diskusi tentang suplemen kehamilan saja langsung dibantah dg kata2 yg saya rasa kasar. Saya pasien yg jelas lebih bodoh maka dari itu saya berkonsultasi. I deserve your answer. I deserve your information. Politely. Seperti saya juga menghargai semua tim medis. Terimakasih

(Translated by Google) Apparently the reviews that said the doctor was ngaret, BENEEEeR really .. The practice schedule is 13-15: 00, until 17:35 the doctor has not arrived yet ... Finally at 17 the nurse said the doctor was still in Bogor ... So maybe he would arrive at Trimitra after sunset ... Hebattt .. It would be better to go home .. This top doctor ... doesn't respect people's time at all👍👍👍👍👍 (Original) Ternyata review2 yg bilang dokternya ngaret, BENEEEeR banget.. Jadwal praktek jam 13-15:00, sampe jam 17:35 dokternya belum datang jg.. Hebattttttttttttttt.. Udh nunggu 2,5 jam sia2..Luarrr biasa.. Akhirnya jam 17 susternya bilang dokter masih di Bogor.. Jadi mungkin akan tiba di trimitra setelah maghrib.. Hebattt.. Mendingan pulang deh.. Top ini Dokternya.. Gak menghargai waktu orang sama sekali👍👍👍👍👍

(Translated by Google) The lab service is bad, the antigen test results have been waiting for half an hour, it's still not done for reasons that take care of itself. Management, please improve their performance, not disrespect the health workers who work, maybe the way they work must be changed. (Original) Parah pelayanan Lab nya, tes antigen hasilnya sdh nunggu setengah jam masih belum beres dengan alasan yg jaga sendiri. Manajemen tolong diperbaiki kinerjanya, bukan tidak menghargai nakes yg bekerja mungkin cara kerjanya yg harus dirubah.

(Translated by Google) for the sake of ALLAH, I was really sorry to come here, I already waited for two hours, the doctor didn't come even though I paid cash, I didn't use anything unclean, I was here again, I really regretted it, I already waited so much (Original) demi ALLAH nyesel banget kesini udah nunggu dua jam dokter tht ga dateng2 padahal gue bayar tunai woy ga pake bjps najis gw kesini lagi nyesell bgt bgt udah terlanjur nunggu pea bgt

Menyedihkan untuk Trimitra ini. Saya melihat perawat makan didepan orang menunggu pasien sedangkan pasien menunggu dokter hingga Berjam jam tanpa mereka konfrimasi kembali dokternya kapan datangnya. Tolong untuk rumah sakit ini lebih dicontrol attitude nya ya dan tata cara pelayanan yang baik itu seperti apa, karena kami juga sangat membutuhkan informasi lebih lanjut

Middle class hospital

Khusus parkiran parah RS gak bisa urus parkiran mobim kluarga pasien di rawat. Parkir penuh di minta nyari sendiri. Luar biasa buat Parkir d sni Manajemen RS pikirkan lahhh

Good services

(Translated by Google) Wednesday 29 January 2020 at 2:15 I enter ... Home should be Friday, January 31, 2020 at 12:00 But until now Friday 31-01-2020 at 17:50 two bombs went home too, gess I ask for a breakdown of the price to be paid from the morning Ampe ginari ora dtng2 pisan .. what kind of point does that mean !! He said waiting for the doctor after this Friday already wanted magrib ora no news pisan bikezz really ... Even though there are many nurses but still like this Please improve it again In accelerating if there is an obstacle to tell the concerned don't be silenced !! (Original) Hari Rabu 29 Januari 2020 jam 02:15 saya masuk... Pulang harusnya Jumat 31 Januari 2020 jam 12:00 Tpi sampai saat ini Jumat 31-01-2020 jam 17:50 dua bom pulang jugaaaaa gess Saya minta perincian harga yg harus dibayar dari pagi Ampe ginari ora dtng² pisan.. gangerti maksudnya aphan!! Bilangnya nunggu dokter abis jumatan lah ini udh mau magrib ora ada berita pisan bikezz bgt... Padahal bnyak perawatnya tpi masih gini² ajj Tolong ditingkatkan lgi yaaa Di percepat klo emang ada kendala kasih tau ke yg bersangkutan jngan diem baeee!!

(Translated by Google) thank you, thank you (Original) mksh lho trimitra

(Translated by Google) Poor service, nurses are very unfriendly, every time they ask for help they come with annoyed faces and after that discuss with their shift friends, there is no attitude. Sometimes differentiating from other patients ... (Original) Poor service, perawat jaga sangat tidak friendly, setiap Kali di minta bantuan mereka datang dengan Muka kesal Dan setelah itu membicarakan dengan teman satu shift nya, tidak Ada attitude. Terkadang membedakan dengan pasien lain..

(Translated by Google) Queues are distinguished between BPJs patients and general public, huft (Original) Antrian dibedakan antara pasien bpjs dgn umum,huft

(Translated by Google) Very bad organize for the doctor's jade .. in the phone info at 1 o'clock the actual time at 3 ... Management about review ... There are so many comments about it but it doesn't seem like it is being ignored (Original) Sangat buruk organize utk jadeal dokternya.. di tlpn infonya jam 1 actualnya jam 3... Management tlg review.. Banyak sekali komen mengenai hal tsbt tp sptnya tidak dihiraukan

(Translated by Google) Doctors are very undisciplined (Original) Dokter sangat tidak disiplin waktu

(Translated by Google) I want to ask, is the 4D ultrasound trim right now? (Original) Mau nanya dong, usg 4D di trimitra brpa ya skrg

(Translated by Google) Sister is rich not sincere serving patients (Original) Suster nya kaya ga ikhlas ngelayanin pasien

(Translated by Google) Cashier knowledge is not equal to other cashiers .. Cashier 1 can change the doctor's permission on the insurance receipt ... The other cashier doesn't understand ... It is better to have even distribution of knowledge about his work .. (Original) Pengetahuan kasir tidak sama rata dengan kasir lainnya .. Kasir 1 dapat merubah izin dokter pada struk asuransi... Kasir yg 1 lagi tidak mengerti... Sebaiknya harus pemerataan pengetahuan tentang pekerjaannya..

(Translated by Google) complicated want to ask for rujuka must come at 10 write the name and at 12 come again for absences. I came 2 times and was only informed when I took the queue at night, and there was a quota limit for the specialists. (Original) ribet mau minta rujuka harus dateng jam 10 tulis nama dan jam 12 datang lagi buat absen. saya datang 2 kalinya dan baru diinfokan kalau ambil antrian dimalam hari, dan ada batas kuota untuk spesalis gitu..

(Translated by Google) The doctor likes to be ngaret, the ngaret doesn't last until 3 hours ... want cash / bpjs and bae (Original) Dokternya suka ngaret, ngaretnya ga nanggung2 sampe 3 jam.. mau tunai / bpjs sama bae

Registration Staff, Doctors, Pharmacy, Radiology, & Inpatient Room in this Hospital have dicipline issue. For the Doctors we have to wait 2 hours or 3 hours from the real schedule, also for the Pharmacy. But the red issue for me is for the Inpatient Room, they have Inpatient Room without a door but they replace the door with curtains (how come?!). Besides that, the curtains that separate each bed in Inpatient Room only 3/4 so other patient can’t see my activity in bed. I never know that there’s a Hospital with complex discipline issue. I can’t recommend this Hospital.

NOT reccomended for BPJS user.