My wife must get surgery and treated for few days. The service is quiet good although we use government health insurance (BPJS). We feel the service is friendly and sincere. Hopefully can maintain the service and better in the future.

Another alternatives for seeking medical treatment around dramaga area

Good service with reasonable price hospital. But it's little far from IPB Dramaga cause of the traffic jam

(Translated by Google) The emergency service was responsive, several times I went to the ER when my child was accidentally scalded and had to undergo surgery because almost all parts of his body were exposed to hot water. Also, when the krucils were accidentally exposed to broken glass in the ears, they were torn and had to be sewn up. The inpatient service is good, the hospital is clean, the doctors, nurses and administrative staff are very friendly and kind. When the children are sick and are cared for here it feels very comfortable, it feels like Home. Likewise when giving birth to children. I gave birth to my 3 children in this hospital. The doctor in the operating room was very kind and friendly, I was guided to pray for safety during the operation. Outpatient services are also good, although there is little record of the long queues for drugs. The general patient and the BPJS are both treated well. (Original) Pelayanan IGD nya cepat tanggap, beberapa kali saya ke IGD saat anak saya pernah tidak sengaja tersiram air panas dan harus dioperasi karena hampir seluruh bagian tubuhnya terkena air panas. Juga saat tidak sengaja telinga krucils terkena pecahan kaca di telinganya yang menyebabkan robek dan harus dijahit. Pelayanan rawat inapnya bagus, rumah sakitnya bersih, para doter, perawat dan tenaga administrasi sangat ramah dan baik. Saat anak-anak sakit dan dirawat di sini merasa sangat nyaman, feels like Home. Begitupun saat melahirkan anak-anak. Saya melahirkan 3 anak saya di rumah sakit ini. Dokter yang menangani di ruang operasi sangat baik dan ramah, saya dibimbing untuk berdoa keselamatan selama operasi. Pelayanan rawat jalan juga bagus, meskipun ada sedikit catatan untuk antrian obat yang sangat lama. Pasien umum dan BPJS sama-sama diperlakukan dengan baik.

(Translated by Google) A few days ago, the family went to Medika Dramaga Hospital. However, they were disappointed with the security guard service in the lobby, they just sat unresponsive to help patients who needed help, even though the conditions at the entrance were quiet. (Original) Beberapa hari lalu antar keluarga berobat ke rs medika dramaga Namun kecewa dengan layanan satpam di lobby, hanya duduk tidak tanggap membantu pasien yg perlu bantuan, padahal kondisi dipintu masuk saat itu sedang sepi.

(Translated by Google) I'm really disappointed... They said that registration started at 8 to security when the BPJS patient turned out to be postponed to 9 o'clock then at 9 o'clock they were told to wait to be called... How were they called? Well, I don't have my data.. Does he know Sm, I just gave him a queue... It's my friend's turn to say that the Health Office was immediately given a queue... Wait, wait, when I want to register, it turns out that Dr. Borries is full, only accepts 25 patients. lha just queued up and given the security guard ... Maybe it's a queue via wa or online, yes ... Understandably BPJS patients have to pay a lot of monthly dues to pay 150k, isn't it small ... How big is the difference ... the queuing procedure is repaired based on the arrival or convenience of using a machine like that at another hospital or at a bank ... So I don't impress the stepchildren ... For the security guard in front who gets gas, his name is Jd already recorded ... . It's different from Ama security who guarded the ER in the morning ... More friendly ... That's all I vent this morning 😔🙃 (Original) Kecewa banget ya... Katanya pendaftaran dimulai jam 8 ke security pas blg pasien BPJS ternyata diundur jam 9 trus jam 9 disuruh nunggu dipanggil... Dipanggil gmn? Lha wong data sy aja ga punya.. emang dia kenal Sm sy dikasih antrian aja ngga... Giliran sodara sy bilang dr Dinkes eh langsung dikasih antrian... Tunggu punya tunggu pas mau daftar ternyata dr borries sudah full hanya Nerima 25 pasien.. lha pdhl antrian aja baru dikasih satpam... Mungkin itu antrian lewat wa atau online kali ya... Maklum pasien BPJS harus banyak sabarrr pdhl iuran 150k perbulan ga kecil yaa... Ketara bgt ya perbedaannya... Utk ke depannya tlg lah prosedur antriannya diperbaiki berdasarkan kedatangan atau enakan yg otomatis pake mesin ky di RS lain atau di bank gitu loh... Jd Tdk terkesan di anak tirikan... Utk security yg jaga didepan yg nge gas td pagi namanya Jd catetan sy dah... Beda bgt Ama security yg td pagi jaga di IGD... Lebih ramah... Sekian curhat sy pagi ini 😔🙃

(Translated by Google) Service is not friendly, especially the security at the front. CS W.A was bad too, gave the wrong schedule. Please direct me, Min, don't just talk tall and old. I feel like the smartest thing is security. I swear it's really annoying. Today, when asked about his schedule, he used a high tone instead. Oh, God forbid (Original) Pelayanan kurang ramah, apalagi security-nya yg bagian depan. CS W.A nya juga buruk, ngasih jadwal salah. Tolong di arahkan min, jangan seenaknya ngomong tinggi sama umur yang udh lmyan tua. Kaya merasa paling pintar aja tuh security. Sumpah sih kesel bgt. Hari ini ditanya jadwal baik2 dia malah pakai nada tinggi. Ih amit2

(Translated by Google) My version of the best Gynecologist: Doctor R. GIOSEFFI SpOG MHKes I have had several pregnancy consultations with Medika, once with doctor Irfan, doctor Adhi and doctor Fransisca. They are good, but Doctor Gioseffi is the kindest. He is very friendly, full explanation, soothing, and careful in speaking. Good at making patients feel safe and comfortable. He also seems to be the favorite doctor, because the queue is quite long. All pregnancy consultations at Medika I use the public channel of private funds, if I'm not mistaken for the BPJS route there are participant restrictions (daily quota), so you have to come early. (Original) Dokter Kandungan terbaik versi saya : Dokter R. GIOSEFFI SpOG MHKes Saya beberapa kali konsultasi kehamilan ke Medika, pernah dengan dokter Irfan, dokter Adhi dan dokter Fransisca. Mereka baik, tapi dokter Gioseffi paling baik. Beliau sangat ramah, penjelasan lengkap, menenangkan, dan hati-hati dalam berbicara. Pandai membuat pasien merasa aman dan nyaman. Sepertinya juga beliau dokter favorit, karena antriannya cukup panjang. Seluruh konsultasi kehamilan di Medika saya gunakan jalur umum dana pribadi, kalau tidak salah untuk jalur bpjs ada pembatasan peserta (kuota harian), jadi harus datang awal.

(Translated by Google) Very disappointed ... and unprofessional ... from security to registration and cashiers all the employees are not friendly .... please repair and level again ... (Original) Sangat kecewa...dan tidak profesional...dr securiti sampai pendaftaran dan kasir semua karyawannya ga ada ramahnya....tolong d perbaiki dan d tatar lagi.....

(Translated by Google) PARAAAAH SERVICE!!!! Even though in general, NOT using BPJS!!! Queuing from 8 am checked at 12 !!! The gynecologist is mostly joking!! (Original) PELAYANAN PARAAAAAAH!!!! Padahal umum BUKAN pake BPJS!!! Antri dari jam 8 di periksa jam 12!!! Dokternya kandungan kebanyakan becanda!!

it was okay, clean and good staff

(Translated by Google) Very very disappointed that the pediatrician practicing from 12 to 2 o'clock has not arrived and there is no certainty. kepastian (Original) Sangat sangat kecewa dokter anak praktek jam 12 sampai jam 2 pun belom datang dan tidak ada kepastian.😡

(Translated by Google) Employee service is ok, friendly But the doctor is like a mortgagee, who has a schedule at 1 to 2 o'clock past the time not yet ... what a mess, the ENT doctor (Original) Pelayanan karyawannya mah ok,ramah Tapi dokternya kaya tukang kredit keliling jadwal jam 1 ampe jam 2 lewat blm dtg...kacau nih dokter THT nya

(Translated by Google) The registration process is very complicated, filling in the exam form, because most of the time I fill in the form until I can't see the process of the wife giving birth ... the place where the childbirth wants to move to the room waits for about 5 hours and has to fill in the form again for many school exams ... so you have to go home. wait a few more hours and have to fill in the form again ... come on, this is a hospital, not a subdistrict office ... (Original) Proses Pendaftaran yg bertele2 macem ngisi form ujian,gegara kebanyakan ngisi form sampe saya ngga bisa lihat proses istri melahirkan..dr tempat bersalin mau pindah keruangan nunggu sampe kurang lebih 5 jam dan harus ngisi form lagi macem ujian sekolah..sampe mau pulang pun musti nunggu lagi beberapa jam dan musti ngisi form lagi...ayolah ini kan RS bukan kantor Kecamatan...

(Translated by Google) The service is not friendly, the nurses who are in ugd are not fast enough, most of them chat noisy. Don't come here anymore (Original) Pelayanan kurang ramah, perawat yang di ugd kurang gercep, kebanyakan ngobrol berisik. Gak lagi2 deh kesini

Yes.. valid hospital

(Translated by Google) His wife, who was sick (tens of 200), went to the emergency room. From the outside, the building looks good, it turns out that the emergency room queue is on the side of the road, where vehicles are passing in and out of the hospital, there are only seats 3. The wife who has a headache is told to wait for the queue while standing ...? During our visit to several hospitals, this was the first time finding an emergency room where patients were waiting on the side of the road and there were no seats. Continue to security, ask for a seat, but not given. Because we could not stand up, we went again to look for another hospital and not far ... there was another hospital. Alhamdulillah, the service is really different. As soon as the security came and the wife was immediately brought in in a wheelchair by the security. Sorry this incident has been a while ... I don't know that now, I never come to this RSMD again, that's enough. Bye. (Original) Nganter istri yang lagi sakit (tensinya 200), masuk ke UGD. Dari luar terlihat gedungnya bagus, ternyata antrian pasien UGD nya di pinggir dijalan, tempat lalu lalang kendaraan keluar masuk RS, tempat duduk cuma 3. Istri yang lagi sakit kepala suruh tunggu antrian sambil berdiri ... ? Selama kami datang ke beberapa RS, baru pertama kali nemuin UGD pasien ngantrinya di pinggir jalan dan tidak ada tempat duduk. Terus ke security, minta kursi, tapi tidak di kasih. Karena ga kuat berdiri, kami pergi lagi cari RS lain dan tidak jauh... ada RS lain. Alhamdulillah beda banget pelayanannya. Begitu datang di sambut security dan istri langsung di bawa masuk dengan kursi roda oleh security. Maaf kejadian ini sudah agak lama... ga tahu kalau sekarang, ga pernah datang lagi ke RSMD ini, cukup sekali. Bye.

(Translated by Google) Taking the queue is not clear blasss really bad ... Waiting without certainty. If at another hospital, you just have to press the queue, just wait... even though it's long but it's clear. If at RSMD hadeuh, I have the security. JD's people gathered at the front because they were afraid that they would not be given a queue. My people give me a queue first, so I don't knock the ones who come first and then the last. The queuing system has been repaired after all. 1 star for the security in front. Thanks! KLo the IGD is okay ... Quick responsive, the doctors and nurses are good. (Original) Ngambil antriannya ga jelas blasss buruk bgt... Nunggu tanpa kepastian. Klo di RS lain tinggal pencet ambil antrian tinggal nunggu.. meski lama tp jelas. Kalo di RSMD hadeuh amsyong dah securitynya. Org2 JD berkerumun di depan karena ketakutan ga dikasih antrian. Org mah kasih antrian dulu kek biar ga ketuker yg dtg duluan sama belakangan. Tlg lah diperbaiki sistem antriannya. Bintang 1 buat security yg didepan. Thanks! KLo IGD nya oke... Cepat tanggap ,dokter n perawatnya baik2.

(Translated by Google) It's my first time to Medika and I have to be disappointed with the service in front of me... if you can't accept patients, please give clear information on the outside of the building so that the patient's life can be saved quickly without having to enter and rotate in a lazy hospital, because time is of course very valuable for patients (Original) Baru pertama kali ke Medika dan harus kecewa dgn pelayanan didepan... harusnya jikalau memang sudah tidak bisa menerima pasien, tolong kasih informasi sejelas jelasnya dibagian luar gedung agar nyawa pasien bisa cepat tertolong tanpa harus masuk dan berputar dirumah sakit yg malas, karena waktu tentulah sangat berharga bagi pasien

(Translated by Google) Before being summoned to the policeman, one nurse has to be checked and tense by a nurse who serves thousands of patients ... bye ... how long ... please, the hospital, the nurses must be added !!! (Original) Sebelum dipanggil ke poli, harus diperiksa dan tensi oleh satu perawat yg melayani ribuan pasien,,,dahsyaaat...lamanyaaaa...tolonglah wahai pihak rumah sakit, harus ditambah itu perawatnya !!!

(Translated by Google) Disappointed The doctor for the children's poly practice hours at 10 am but until 11 past the doctor hasn't come yet, the doctor is so bad (Original) Kecawa parah Dokter untuk poli anak jam praktek jam 10 wib tapi sampai jam 11 lewat blom juga datang dokter nya parahhhhh

(Translated by Google) This is the star for panoramic dental X-rays, no need to register, just go to Bag. Radiology, costs 140k, results in 10 minutes. The clerk was friendly too. Hospital conditions are not too crowded. Unfortunately it is too narrow, the motorbike aprkir is behind, the building is not comfortable, behind it there are residents' houses. 4 years ago, I went to his ENT doctor, not recommended. Ears buzzed for days but he said nothing, just given pain relief, finished 300 thousand, and it didn't heal either. (Original) Ini bintang utk Rontgen gigi panoramik, gak perlu daftar, langsung aja ke Bag. Radiologi, biaya 140rb, hasilnya jadi dlm 10menit. Petugasnya juga ramah. Kondisi RS gak terlalu padat. Sayangnya emg sempit, aprkir motor di belakang, bangunannya kurang nyaman, di belakangnya nempel sama rumah² warga. 4 tahun lalu pernah ke dokter THT-nya, not recommended deh. Telinga berdengung berhari² tapi katanya gak ada apa², cuma dikasih pereda nyeri, habisnya 300ribuan, dan gak sembuh juga.

(Translated by Google) PCR same day, 11 am. informed of the results at 8 pm. waited until 8 o'clock confirmed again at 11 pm. but wait again at 11 pm no news either. until I was silent on the street Gaberani close to anyone let alone go home. (Original) PCR sameday, jam 11 siang. dikasih tau hasil jam 8 malam. ditunggu sampai jam 8 dikonfirmasi lagi jam 11 malam. tapi ditunggu lagi jam 11 malam tidak ada kabar juga. sampai saya diam dijalan gaberani dekat dengan siapapun apalagi pulang kerumah.

(Translated by Google) Actually, I don't want to win a single star at all, the hospital service is not good, not alert (Original) Sbnernya ngga mau sama sekali ngsih bintang satu aja terpaksa pelayanan nya rumah sakit nya ngga baik ngga sigap

Not bad

👍👍👍

(Translated by Google) Clean (Original) Bersih

One heart

(Translated by Google) Good hospitality, close access to students. However, the queue is also quite long, especially for BPJS users. It is better if the system is repaired again so as not to cause a large crowd. Visiting hours are also quite strict. Fair price. (Original) Good hospitality, akses dekat dengan mahasiswa. Namun antrean juga lumayan panjang terutama pada pengguna BPJS. Sebaiknya sistemnya diperbaiki lagi agar tidak menimbulkan kerumunan yang banyak. Jam besuk juga lumayan ketat. Harga lumayan.

(Translated by Google) the service is very satisfying, the important thing is we communicate smoothly and clearly (Original) pelayanannya sangat memuaskan yg penting kita kominikasi lancar dan jelas

(Translated by Google) Service and place is quite good (Original) Pelayanan dan tempat cukup baik

(Translated by Google) I come here regularly once a month Medika, meet consultation with my favorite doctor Dr. Erwindo, I hope my Dktr will always be healthy, including me, aamiin (Original) Saya kesini medika itu rutin sebulan sekali, bertemu konsultasi dengan dokter kesayanganku Dr. Erwindo, semoga Dktr ku selalu sehat termasuk saya, aamiin

The best service

👍👍👍👍👍👍👍

(Translated by Google) the service is very satisfying, the doctor is detailed in the examination. the nurse is friendly. I think it is enough to be a recommended health service place. (Original) pelayanannya sangat memuaskan, dokternya detail dalam pemeriksaan. perawatnya ramah. saya rasa sudah cukup menjadi tempat pelayanan kesehatan yang direkomendasikan.

(Translated by Google) Every month, check here, the service is pretty good... the problem is every time you queue for medicine if it's only taking a long time because it's a natural concoction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . This is what most of the pharmacy staff talk about, how loud is the voice that disturbs the people who are waiting in line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Patients sometimes want to be calm while waiting for the drug, instead they are treated to chatter by pharmacists who are not clear while joking. If you really want to talk to each other, please, slowly, just listen, don't make a loud noise. This is the first time I've found a messy pharmacy. (Original) Setiap bulan kontrol kesini, pelayanan lumayan lah.. yang jadi masalah tiap antri obat kalau cuma lama karna racikan wajar. Ini mah kebanyakan ngobrol petugas apoteknya, mana ngomongnya kenceng banget ganggu orang yang lagi antri tuh suaranya. Pasien kan kadang ingin tenang saat menunggu obat malah disuguhi obrolan petugas apotek yang ga jelas sambil bercanda. Kalau memang tetap ingin saling berbicara mbok ya pelan-pelan cukup kalian saja yang dengar, jangan malah sampai ribut keluar suaranya. Baru kali ini nemu apotek yang rusuh.

Dijanjikan setelah daftar swab antigen langsung di swab, ini administrasi udah selesai disuruh nunggu lagi 2 jam, padahal gk ada antrian 😊😊

3kali kesini jadwal udah kaya antri sembako. Gak akan pernah kesini lagi.

(Translated by Google) Please make a doctor's schedule that really takes up to 2 hours, we want treatment, not waiting in line to get groceries (Original) Mohon buat jadwal dokter yg bener ngaret sampat 2 jam dr nya kita ini mau berobat bukan mau antri ambil sembako

(Translated by Google) What to say if the service is slow and the waiting room is crowded. Management needs to fix the waiting room so that there is good air circulation. (Original) Harus bilang apa kalau layanannya lambat dan ruang tunggu sumpek. Manajemen perlu behani ruang tunggu agar ada sirkulasi udara yang bagus.

Good choice for BPJS

(Translated by Google) Please fix the doctor's practice schedule. What was supposed to start at 07.30 in the morning, but instead it was delayed until 10.00 a.m. it just started, sometimes it was until pkl. 11.00. Especially the orthopedic specialist. In addition, the patient examination section of table 1 is always less friendly to patients. We don't want to get sick so it's not to be hurt but to be treated. I hope this doesn't have to become a habit. But make changes so that their services are improved according to their vision and mission. This is a mandate that must be carried out not to be abandoned.🙏 (Original) Mohon agar dibenahi mengenai jadwal peraktek dokter. Yang seharusnya pkl.07.30 pagi sudah mulai, tpi malah molor sampai pkl.10.00 baru mulai, terkadang sampai pkl. 11.00. Terutama bagian spesialis ortopedi. Selain itu bagian pemeriksaan pasien meja 1 yang selalu kurang ramah menghadapi pasien. Kami tidak ingin sakit jadi bukan untuk disakiti tapi harusnya di obati. Saya berharap ini tidak harus dijadikan kebiasaan. Tapi jadikan perubahan agar pelayanannya ditingkatkan sesuai dengan visi dan misinya. Ini amanah yang harus dijalankan bukan untuk ditinggalkan.🙏

Ok

(Translated by Google) good service, quite adequate facilities, recommended. It's just a matter of paying for this, hopefully the government will cover it if it's covid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (Original) pelayanan bagus, fasilitas lumayan memadai, recommended lah. tinggal pembayaran aja sih ini, semoga tercover sama pemerintah kalo covid

(Translated by Google) Comfortable and Clean Hospital. (Original) Rumah sakit yang Nyaman dan Bersih.

(Translated by Google) For Hospital Referrals, using the BPJS Health Card service, the services provided are very friendly.. it's just possible that the waiting area queues for patients can be re-managed... Yes, because the room is elongated with polyclinic services at every door... very insignificant with Hospital. , And during heavy duty hour .. for the patients waiting in line is a bit uncomfortable. (Original) Untuk Rujukan Rumah Sakit , menggunakan layanan Kartu Kesehatan BPJS, Pelayanan yg diberikan sangat ramah .. hanya saja mungkin untuk waiting area antrian untuk pasiennya bisa di manage kembali ... Ya karena dengan Ruangan memanjang dgn pelayanan poliklinik disetiap pintunya.. sngt tidak signifikan dengan Rumah Sakit. , Dan pada saat heavy duty hour .. untuk para pasien yg mengantri agak sedikit tidak nyaman.

(Translated by Google) Anter the monthly control parent for parking attendants, security and nurses are kind and friendly Plus the dr is kind, friendly and thorough check it out. His name is dr. Dadang herdiana (Original) Anter ortu kontrol bulanan petugas parkir, security dan perawatnya baik dan ramah Di tambah dr nya baik, ramah dan teliti periksa nya. Namanya dr. Dadang herdiana

(Translated by Google) serving BPJS. very helpful (Original) melayani BPJS. sangat membantu

(Translated by Google) Thank you RS Medika Dramaga, the service is satisfying and all are friendly 😊 (Original) Terimakasih rs medika dramaga, pelayanannya memuaskan dan semua ramah 😊

Pelayanannya ramah hanya saja untuk pelayanan obat masih sangat lama karna terlalu banyak pasien dan terkadang obat tidak komplit jadi harus dirujuk ke kimia farma

(Translated by Google) Good service pdhl, sand bpjs, but always served friendly 😊 (Original) Pelayanan bagus pdhl sy pasir bpjs tp sllu d layani dengan ramah 😊

Horrible service. Intense care unit has no organized system--papers scattered everywhere on the reception desk. Doctors sat with the nurses in the reception desk chit chatting while patients lie in bed waiting to get checked. Nurses walking to and fro doing nothing, and worked very slowly. I came in very sick, after just sitting idly for two hours i felt fine and left without any proper treatment from the doctors or nurses. Wouldn't give any ratings if possible. Terrible, terrible service. Don't come here if you need immediate care. Terrible experience.

disappointing, poor organized system, just as simple as registration and queue surely messy

Had a wonderful time while going through my surgery process. Everyone was so kind and professional, i almost forgot i had an illness at all. Thank you for your service

Medika the best ...