From all aspects this private hospital is very good. High quality service. Cleanliness is maintained. But what needs to be improved is: 1. The nurse is a bit slow when called through the tools provided in each room. 2.Should have paid for parking, no need to pay again. Because I saw a handyman outside the exit. Bog thanks For the attention

Perawat di IGD RS Hermina ckp baik dan melayani dg ckp ramah. Masalah kami hanya pada satu petugas di bagian informasi. Pada waktu pendaftaran, terjadi kesalahan dr phk keluarga kami shg pembayaran tercatat menggunakan BPJS. Kami datang sekitar pukul 12.30 WIB, hingga pukul 19.30 WIB masih di IGD dan belum mendapat kamar. Padahal hasil test sdh keluar dan salah satu petugas IGD sdh mengatakan sdh ada konfirmasi dari dokter bhw pasien dpt ditempatkan di Ruang ICU biasa, bukan ICU isolasi. Belakangan, sy diberitahu keluarga bhw td wkt pendaftaran mungkin krn didaftar dg BPJS. Smtr, pasien memang belum memiliki BPJS. Tdk lama stlh dikonfirmasi bhw pembyran dilakukan pribadi (bukan dengan BPJS), kami diminta ke bagian informasi utk mendapatkan informasi kamar. Awalnya, kami dilayani oleh seorang petugas lelaki di bagian informasi. Petgs tsb mengatakan karena pada waktu pendaftaran ada keluarga kami yg mengatakan menggunakan BPJS, jd tdk bs lgs diberikan kamar karena harga kamar ICU Rp9.310.000 per malam dan ini tdk bisa dilayani kl BPJS. Saya sampai mengulang untuk memastikan harga kamar ICU yang disebutkannya Rp9.310.000 per malam. Dan hrg tsb dikonfirmasi oleh petugas tsb. Karena sangat memerlukan kamar perawatan, kami confirm utk membyr. Tapi setelah kami confirm, kami dioper utk dilayani oleh petugas lain di bagian informasi (seorg petugas wanita). Petugas wanita ini ckp ramah. Setelah membantu melengkapi formulir, kami dijelaskan mengenai peraturan RS dan biaya perawatan. Petugas wanita ini menjelaskan bahwa biaya kamar ICU adalah Rp 931.000/malam. Deposit harus dibayar dimuka untuk 10 hari Rp.9.310.000. Kami memastikan kembali mengenai biaya, karena sblmnya Rp9.310.000 disebutkan biaya per malam. Sambil tersenyum (spt mengetahui bhw petgs di sebelahnya sdg mengerjai dg membohongi kami), petugas wanita tsb mengkonfirmasi biaya Rp931.000 per malam. Kami dilayani membyr deposit pukul 19.49 WIB dan pasien masuk ke ICU kira2 pukul 21.00 WIB. Terus terang saya merasa dipermainkan dg sikap petugas lelaki di bagian informasi tsb. Tidak sepantasnya petugas memperlakukan kami spt itu. Kami mohon agar pihak RS menegur petugas tsb, agar kejadian serupa tidak terjadi pada keluarga pasien lainnya. Terima kasih

Maybe the specialists are good, but the doctor who serves in emergency Ward are not good enough to handle a serious health problem, for there incompetence my beloved baby was passed away there.

A large general hospital. Pros: 1. Professional. 2. Friendly. Physicians as well as nurses and staffs were very helpful. Badmouth info was from those that weren't put other's first. 3. Strategic. Eatery, supermarket, mall, won't bore your wait here down. Cons: 1. 80% car parking area aren't sheltered. 2. Out of 3 main elevators, not all serve from first to top story. 3. Building interior mapping getting unclear, due to so many changes.

Assalamualaikum wr wb,sy ingin berbagi sedikit pengalaman sy selama di ICU/HCU RS HERMINA,kondisi sy saat itu kritis sebelum dan setelah operasi dan sempat koma selama 2 hari,tapi berkat pertolongan para suster disana yg cekatan,ramah membuat kondisi sy cepat pulih walau makan waktu beberapa hari di HCU,sy sangat terkesan dg para suster yg bekerja tanpa kenal lelah dan rasa takut menghadapi berbagai pasien kritis,semua suster baik sekali,tapi yg sy ingat sekali adalah suster agnes,suster kris dan suster aul,ada satu lg suster org padang tp sy lupa namanya mrk sangat baik skli dan sabar menghadapi sy saat itu..tp yg sy paling berkesan adalah suster agnes dan Dokter Sondang Marriaceh Simanjuntak..Subhanallah..bagi sy mrk sprti ANGEL yg membuat sy cepat pulih dan memotivasi sy untuk semangat hdp lg.Maaf ulasan sy bgtu panjang,tp ini blm seberapa krn sampai saat ini klo sy boleh utarakan dr hati yg paling dalam,hati sy menangis krn kebaikan beliau..Allah yg memberikan sy kehidupan kmbli tp tanpa bantuan tangan kedua malaikat(suster agnes dan Dokter Sondang)apalagi suster kris,suster aul dan suster(padang)itu..sy sangat berterima kasih atas bantuan mrk..semua yg di HCU/ICU semua sangat baik skli menghadapi pasien tanpa kecuali..susah berkata kata lagi..kebaikan dan pelayanan mereka semua tidak dapat terbayarkan dg apapun bahkan keselamatan merekapun jadi taruhannya dlm menghadapi kondisi pasien..terima kasih suster agnes/Dokter Sondang/para Dokter dan suster semua,SEMOGA GUSTi Allah selalu memberikan kalian semua kesehatan dan keselamatan dunia akherat..SALAM sejahtera bagi kalian semua,Mohon maaf klo sy saat itu sdh membuat kalian berjuang keras dan sudah menyusahkan..skli lg TERIMA KASIH sy dr HATI SANUBARI..SALAM PEJUANG KESEHATAN!!!

(Translated by Google) 4 times entered the ER Hermina Hospital Bogor. The doctors in the ER were very friendly and very helpful. Even though during Covid there are some additional procedures that are a bit more complicated, but it's okay, indeed the procedures needed during Covid are for the common good. The experience of my 2 month old baby being hospitalized with dr. Agus Setyadi Sp.A M.Sc & monitoring by dr. Jimmy Passat Sp.A (K) conscientious and kind and friendly doctors. Doctor Jimmy is a pediatrician & pediatric neurologist, a friendly, relaxed senior doctor. My child is being treated well by the 2 doctors. Why 2 doctors? Because my child really needs a pediatric neurologist, but during Covid, senior doctors are not recommended to visit inpatients, so my child during hospitalization is handled by dr. Agus Setyadi who always coordinates with dr. Jimmy Passat. The sisters are also very friendly, the service is very good. For those who routinely vaccinate at Hermina, you can contact the WA sister to be assisted in scheduling vaccines or if you have questions about vaccines, they will be answered properly and with a fast response. Thank you for your service to the doctors, nurses, and all Hermina Hospital staff who have taken good care of my child. Until now, I still routinely use the vaccine service at Hermina because of its convenience and convenience. Edits: Those who have difficulty contacting Hermina Bogor's phone number, can download the Hermina application on the Playstore. Making an appointment for a control or vaccine is much easier because the application already has a doctor's schedule, and you can make a reservation. If you have made a reservation, you will immediately get a queue number. Even now, screening can be done online, so when you come, you can immediately show the results of the screening. Currently in the pediatrician's waiting room, a children's play area is also provided, so when waiting for their turn, the child is not bored and does not fuss. In each waiting room, a welcome drink and snack are provided with a self service concept in the form of warm tea and biscuits. Thank you Hermina Bogor for always improving and providing the best service. (Original) 4 kali masuk ke IGD RS Hermina Bogor. Dokter2 di IGD sangat ramah dan helpful sekali. Walaupun selama Covid jika akan kontrol ada bbrp prosedur tambahan yg memang agak sedikit lebih ribet, tp it's okay, mmg prosedur yg dibutuhkan selama Covid utk kebaikan bersama. Pengalaman anak bayi sy berumur 2 bulan rawat inap dengan ditangani dr. Agus Setyadi Sp.A M.Sc & pemantauan oleh dr. Jimmy Passat Sp.A (K) para dokter yg teliti dan baik serta ramah. Dokter Jimmy adalah dokter spesialis anak & saraf anak, dokter senior yg ramah, santai. Anak sy ditangani dengan baik oleh 2 dokter tsb. Kenapa 2 dokter? Karena mmg anak sy membutuhkan dokter saraf anak, tetapi selama Covid dokter senior tdk direkomendasikan utk melakukan visit pasien rawat inap, sehingga anak saya selama rawat inap ditangani oleh dr. Agus Setyadi yg selalu berkoordinasi dgn dr. Jimmy Passat. Para suster pun sangat ramah, pelayanannya baik sekali. Untuk yg rutin vaksin di Hermina, bisa menghubungi WA susternya untuk dpt dibantu penjadwalan ttg vaksin atau jika ada pertanyaan seputar vaksin akan dijawab dgn baik dan fast response. Terima kasih atas pelayanannya kepada para dokter, suster, dan seluruh staff RS Hermina yg telah merawat anak sy dgn baik. Sampai saat ini pun sy masih rutin utk menggunakan layanan vaksin di Hermina krn kemudahan dan kenyamanannya. Edit: Yang kesulitan utk menghubungi no telp Hermina Bogor, bisa download aplikasi Hermina di playstore. Membuat janji untuk kontrol ataupun vaksin jauh lebih mudah karena di aplikasi tsb sudah ada jadwal dokter, dan bisa lakukan reservasi. Jika sudah lakukan reservasi akan langsung dapat nomor antrian. Untuk screening pun skrg bisa dilakukan online, sehingga ketika datang langsung tunjukan hasil screening. Saat ini di ruang tunggu dokter anak jg disediakan area bermain anak, jd ketika menunggu giliran, anak tidak bosan dan tidak rewel. Di setiap ruang tunggu disediakan welcome drink & snack dgn konsep self service berupa teh hangat dan biskuit. Terima kasih Hermina Bogor sdh selalu berbenah dan memberikan layanan terbaik.

very bad service start from entering 03 PM until 08.30 PM only for controll. long time process for administration. dont have any update information if Doctor coming late. staff of Clinic laboratorium very bad attitude, he talking and laughing louder, not respect to patient but respect to Doctor and Nurses can make patient colling down with service

Clean hospital and best service so far compared with other Hospital in Bogor.. My wife's treatment also successfully completed in dr. Gharini Paramita's help. Shes so smart and friendly doctor. Thank you and keep the good work!

Wonderful experience with RS HERMINA BOGOR, Dr. SONDANG was a wonderful surgeon, She explained everything to me in a very clear manner. She was also kind and friendly. All of the staff was great – they were helpful, patient and helped with my BPJS insurance. They ensured I had a smooth preparation, surgery, and follow-up. I am so glad I chose Dr. SONDANG and would highly recommend to anyone.

(Translated by Google) The doctor and his team were not compact, the service was very bad and very slow, just because I was traumatized in this hospital, I was very sorry, even though using cash was still slow, if I use BPJS more prematurely ... already the price is mala eee instead my child was saved. very sorry and disappointed ... (Original) Dokter dan tim nya tidak kompak,Pelayanan sangat buruk dan sangat lambat sekali,pokoknya saya trauma masuk RS ini,menyesal sekali,padahal pakai uang cash msih tetap lmbat,ap lgi pkai BPJS lebih prah lgi....udah lh harga nya mhal eee malah anak saya nyawa tak terselamatkan. menyesal dan kecewa sekali...

(Translated by Google) On July 22, 2021, at 08.00, my nephew had a seizure instead of being treated quickly, instead he asked for the contents of the administration, waiting for the doctor to not come, finally my nephew was summoned by the almighty. (Original) Tanggal 22 juli 2021 jam 08.00 kurang lebih keponakan saya kejang bukannya cepat di tangani malah suru isi administrasi,nunggu dokter ga kunjung datang akhirnya keponakan saya keburu di panggil yang maha kuasa.

BAD SERVICE, SLOW RESPONSE, TERRIBLE....

Clean, professional staff. A bit expensive.

Good doctor, yet bad patient's appointment management. Had to wait for hours, even with a scheduled appointment. What is the use of appointment system, if the nurse still priorities those who missed their slots?

Doctor not committed to keeping his schedule on time, wasted more than 2 hours already and this is not the first time! Wanted to rate 0 star if possible... Management should raise alert on this problem that could be fixed for better service!

Our lovely pediatrician is here, dokter herman. He's been taking care of my 2 kids since they were born. I think the service of hermina bogor is better than depok. Waiting time for Bogor is shorter than Depok had. Good management, good service, especially we can see doctor schedule through the apps and even we can make our own appointments.

Pelayanan dokter, fasilitas RS, tenaga kebeesihan sbnrnya semua OK cuman kelaluan perawat2nya menjengkelkan, mandi diseka seadanya saja mlh tissue basah disuruh bayat lagi, lanjut udah disuruh matiin infus sendiri, bonus buang BAB/BAK jg malah nyuruh2 keluarga pasien, padahal kita pesen kamar udah lumayan kelas deluxe, tolong diperbaiki lagi tingkah laku perawat2nya sementara kasih bintang 1 dulu 👎🏻👎🏻👎🏻👎🏻👎🏻

best hospital in Bogor👍🏻👍🏻👍🏻

The only minuses are the long wait of the queue and crowded parking lot.

A 5 stars hospital in Bogor. My family hospital since life in Bogor

very bad service. selfish!

better service provision, comply with covid 19 health protocols, new space arrangement polyclinics at 4th floor, insurance friendly

(Translated by Google) the service is slow (Original) Pelayanannya lambat

RS terbodoh yang saya temui👍ada orang kecelakaan luka parah bukan langsung ditangani malah dibiarkan suruh isi administrasi dulu lah ini itu ribet banget,perawat dan dokter nya jutek" dan malah dibikin panik,dibilang suamiku harus segera operasi,sudah disetujui dan menunggu dari pagi sampai malam belum ada persiapan apa",mahal iya pelayanan ga memuaskan sama sekali.Dan akhirnya saya bawa suami ke RS sayang cianjur alhmdllh pelayanan jauh banget lebih bagus disini,meski murah tapi berkualitas

(Translated by Google) The experience of delivering a sick nephew and having to be hospitalized, coincidentally without BPJS the waiter was directed to Class 1 or 2, he said class 3 was full. But when I said, okay, I want to move the hospital to Hasan Toto Hospital, while calling first, then the waiter said there was one empty? Isn't it weird? Has anyone come out in a matter of minutes? Maybe there is, maybe when the waiter calls again to confirm the room, someone has died. Just think positive. But.... That's it. (Original) Pengalaman nganter keponakan sakit dan harus rawat inap, kebetulan tanpa BPJS diarahkan sama pelayannya ke Kelas 1 atau 2, bilangnya kelas 3 penuh. Tapi pas saya bilang, yaudah mau pindah RS aja ke RS Hasan Toto, sambil telp2 dulu, lalu pelayan bilang ada 1 yg kosong? Kan aneh? Apakah dalam hitungan menit sudah ada yg keluar? Mungkin aja ada, bisa aja pas pelayan nelp lagi untuk konfirmasi kamar kebetulan ada yg meninggal. Positif thinking aja lah. Tapi.... Ya sudah lah.

(Translated by Google) 1 month moving house in Bogor from Jakarta,, and had to go to the ER Hermina Hospital because the little one had a fever.. All of the IGD nurses are really good.. friendly, super patient,, motherly.. be healthy for all of you (Original) 1 bulan pindah rumah di Bogor dari Jakarta,, dan harus ke IGD RS Hermina karna si kecil demam.. Suster IGD nya semuanya baiiiiiiiik banget.. ramah, super sabar,, keibuan.. sehat2 ya untuk kalian semua

Teimakasih pelayanan yg sudah diberikan. so good

(Translated by Google) Alhamdulillah satisfied (Original) Alhamdulillah puas

Bagus, mudah2 lebih bagus lagi dan dapat nenpeetahankan

Alhamdulillah diruang ponek dilayani dengan sangat amat baik oleh bidan yorvi....trimakasih 🙏🙏

(Translated by Google) Come here only because the doctors are competent. But the maintenance service really needs to be improved. I was hospitalized after appendicitis surgery, the next day my urine was bloody and it turned out to be an infection because when I moved from the operating room to the treatment room, my catheter was not hung and instead was kept near my feet covered by a blanket. After about 5 hours, the catheter was just hung, and even then, because I realized myself that the catheter was near my feet. The infusion must be the patient himself who checks whether it is finished or not. If it's too late, the patient will be lectured by the nurse 'why didn't you tell me earlier?' Yes, sus, the patient needs sleep while he has to continue to see the infusion. If you call the nurse, sometimes you don't come, and often it takes so long to come, you have to be accompanied by the patient's attendant. The food is not varied, there is no thermos of hot water. (Original) Kesini hanya krn dokter2nya kompeten. Tapi pelayanan perawatannya sangat perlu ditingkatkan. Sy rawat inap setelah operasi usus buntu, besoknya urine sy berdarah ternyata ada infeksi krn saat perpindahan dr ruang operasi ke ruang perawatan, kateter sy tidak digantung dan malah disimpan di dekat kaki ketutup selimut. Setelah sekitar 5 jam, kateternya baru digantung, itupun krn sy sadar sendiri kalo keteternya ada di deket kaki. Infus harus pasien sendiri yg ngecek apakah udah habis/belom. Kalo keburu habis, pasien malah diceramahin susternya 'kok ibu gak bilang dari tadi?' yaelah sus, pasien kan butuh tidur masa harus liatin infusan terus. Kalo manggil suster kadang ga datang, dan seringkali lamaaa bgt datangnya sampe harus disamperin sm penunggu pasien. Makanan gak variatif, gak ada termos air panas.

(Translated by Google) The place is comfortable. Clean. This photo is a photo of the executive poly. I went to an ENT doctor for my daughter, to Ajeng's doctor, the doctor was friendly, the explanation was easy to understand. Doctor recommended. thank you (Original) Tempatnya nyaman. Bersih. Foto ini foto poli eksekutifnya. Tadi ke dokter THT untuk putri saya, ke dokter Ajeng, dokternya ramah, penjelasannya mudah dipahami. Recommended dokter. Terima kasih

(Translated by Google) Very unresponsive .... waiting for confirmation of action until 1 day there is no so that the insurance company can't give an answer for confirmation even though the information document is waiting for the insurance company... (Original) Sangat tdk respoonsif....di tunggu konfirmasi tindakan s/d 1 hari tidak ada sehingga pihak asuransi yg tdk bisa kasih jawaban untuk konfirmasi padahal dokumen keterangan di tunggu oleh pihak asuransi...

niceee

I was here several times for having check up, maternity treatment and surgeries for my family and myself. For the result of check up and surgeries. It was good result so far. The room was clean and there was some improvement on the clinic space. However, the rate of surgeries, maternity rate package (including normal birth and SC) was too wxpensive with this facilities. You have to consider another Hospitals in bogor who’s has better facilities (even with the same doctor) but with affordable rate. Overall, it was good experience to having health treatment in here. Thanks Hermina!

Goodd

In 2021 I was hospitalized twice, and in both times the services were excellent, kind staff, nurses and doctor.

(Translated by Google) the service is bad (Original) pelayanan nya jelek

The hospital is clean and comfortable, the doctor is also very kind

A kind staff and excellent services.

(Translated by Google) The facilities are good,,,, the service is okay,,, but unfortunately for the BPJS service, there are often errors... Hopefully it will be improved again for the BPJS service,,, (Original) Fasilitas nya bagus,,,, pelayanannya okeh,,, tapi sayang untuk pelayanan BPJS ny sering eror... Semoga ditingkatkan lagi untuk pelayanan BPJS nya ,,,

Great experience on my 3 weeks bed rest on third floor Hermina hospital Bogor. Their nurse, hospitality, food, and overall supporting me to get well soonest

Very good service, thank you very much, doctors, nurses, all the employees are very polite and very friendly Best regards SUBHAN

This will be my last visit. They seriously need to fix the system especially pharmacy

(Translated by Google) Very helpful (Original) Sangat membantu

👍

(Translated by Google) Thank you for your help, the doctors and nurses are very kind (Original) Terimakasih atas bantuannya dokter dan perawatnya baik baik sekali

(Translated by Google) Quite satisfying, the action of the doctor on duty in the emergency room was fast and precise, the treatment in the ICU was also satisfying .. Continue to improve services better (Original) Cukup memuaskan, tindakan dari dokter jaga di IGD cepat n tepat, perawatan di ICU jg memuaskan.. Tingkatkan terus pelayanan dg lebih baik

(Translated by Google) Good service. As a patient, I get fast & good service from all staff. Thank you very much. Always improve its performance. (Original) Pelayanan nya bagus. Saya selaku pasien mendapatkan pelayanan yang cepat & baik dari semua staff. Terima kasih banyak. Selalu tingkatkan performa nya.

(Translated by Google) Good service and quick emergency response (Original) Pelayanan baik dan cepat tanggap darurat

(Translated by Google) I was a patient of BPJS for dental check-ups, I came and was told to come back after 1 mth and on that day instead I came to come tomorrow and I came I waited from morning according to the queue or told to come to another hospital 😠 for what I queued and waiting from january to february for treatment, said the doctor was full mth january and i came february stlah on schedule when it came even could not say full again until next mth, and when it was according to schedule on feb 19th the doctor had family affairs when it comes tomorrow it even kermh another pain, why should I wait for 1 month endure pain? should this be the case for bpjs users? What if the pain is severe what should wait 1 month how the patient's condition. (Original) Saya pasien bpjs untuk periksa gigi, saya datang dan disuruh kembali setelah 1 bln dan di hari itu malah di tlp untuk datang esok nya dan saya datang saya tunggu dari pagi sesuai antrian tau nya di suruh datang ke rmh sakit lain 😠 buat apa saya antri dan nunggu dari januari sampai februari untuk berobat, di bilang dokter nya full bln januari dan saya datang februari stlah di jadwal pas datang malah ga bisa di bilang full lagi sampai bln2 berikut nya, dan pas sesuai jadwal nya tgl 19 feb mlah dokter nya ada urusan kelurga pas datang esok nya malah kermh sakit lain, buat apa saya nunggu 1 bln nahan sakit? apa harus gini yah pengguna bpjs ? Gimana kalau sakit nya parah apa harus nunggu 1 bln bagaimana keadaan pasien nya .

(Translated by Google) Old service, dirty toilets (Original) Pelayanan lama, WC jorok

Pengalaman luar biasa melahirkan secara caesar anak kedua di RSU Hermina Bogor, dari pertama masuk sampai keluar dapat pelayanan yg maksimal dan serius, sehingga dapat merasa selalu tenang dan nyaman dirawat dikamar yg nyaman pula 😁, Sangat recomended

Dari anak pertama selalu persalinan di RS Hermina Bogor. Pelayanan sangat baik dan ramah. Terima kasih RS Hermina Bogor.

Bagian pelayanan loket pendaptaran sayang kurang ramah

Pelayanan yg diberikan sangat baik, puas sekali, suster dan petugasnya sangat membantu, kami merekomendasikan re hermina bogor sebagai pilihan pelayanan kesehatan, terima kasih hermina bogor

Kenapa harus ada perbedaan pelayanan antara mandiri dan bpjs? Saya bawa bayi premature dari pagi sampe sore ngga dapat pelayanan krn pasien mandiri yg didahulukan, kalo emang ngga bisa kasih pelayanan bagus untuk pasien bpjs baiknya ngga usah terima pasien bpjs skalian

(Translated by Google) Very good and fast service (Original) Pelayanan sangat baik dan Cepat

Pelayannya ramah, rumah sakitnya bagus secara fisik, fasilitasnya bagus

Skeluarga sll langganan periksa gigi ke dokter Gita, dokter gigi umum tp hasil nambal bagus dan awet, anak sy jg maunya ke dr gita ga mau ke spesialis karna dr nya sgt ramah. Cm dftr lwt tlp sll susah jd sll dtg lgsg, smg bs lbh baik proses pndftarannya

Saya pasien rawat inap ruang eksekutif lantai 5, merasa sangat puas dengan pelayanan dokter Hardian sangat baik, suster Meta sangat membantu dan support suster Esti sabar, Ibu Hema sangat membantu proses rawat inap, saya sangat puas dengan pelayanan RS Hermina Bogor , Ruangan rawat inap sangat memuaskan seperti hotel bintang 5

Perawatnya ramah dan pelayanan sangat baik

penanganannya bagus bgt.. susternya juga baik".. dede yg tadinya takut sama suster karna di igd banyak yg pegang jadi hilang traumanya.. terimakasih

Pelayanan perawat ramah dan dokter nya baik bgt... Kalau ada masalah selalu kesini...

Perawatanya sangat bagus dan memuaskan terimakasih RS Hermina

Pelayanan yg diberikan bagus banget, beda dg rs lain....terima kasih Hermina bogor

Pelayanan sangat memuaskan. Perawat & dokternya sangat ramah. 👍🏻👍🏻👍🏻

(Translated by Google) The service is very disappointing, especially the nurses, very incompetent. Registration according to arrival, but in fact not. I came at 12.00 noon, until 17.00 I had not been called, apparently someone came to take the queue number first, so the service was like at the puskesmas. If it wasn't for the competent doctor, I wouldn't be here again. Please management Hermina, the service is improved!!! (Original) Pelayanan nya sangat mengecewakan, terutama perawatnya, sangat2 kurang berkompeten. Pendaftaran sesuai kedatangan , tetapi nyatanya tidak. Saya datang jam 12.00 siang, sampe jam 17.00 belom dipanggil juga, ternyata ada yang datang ambil no antrian terlebih dahulu, jadi pelayanan nya seperti di puskesmas. Kalau tidak karena dokter nya yang berkompeten, saya tidak akan kesini llagi. Tolonglah menejemen Hermina, pelayanan nya di perbaiki!!!

(Translated by Google) Saturday night, August 20, 2021, we came to the emergency room, RS Hermina, the emergency room doctor, the doctor was very careful and very friendly. The play was very good. We felt that the explanation was very easy to understand and very easy to inpatient procedures using BPJS, it was handled well and friendly, thank you doctor and the good staff of rs hermina 🙏🙏🙏🙏🙏 (Original) Malam sabtu tg 20 asgustus 2021 kami datang ke ugd rs hermina dokter dokter ugd sangat cekqtan dan sangat ramah playanan yg sangat baik kami rasakan penjelasan yg sangat mudah di pahami dan sangat mudah dalam persedur rawat inap menggunakan bpjs punlangsung di tanganin dengan baik dan ramah trimakasi dokter dan setaf rs hermina yg baik 🙏🙏🙏🙏🙏

Semua staff perawat dokter dll ramah ga ada yang jutek Bersih banget rumah sakitnya ku suka Bakal jadi langganan kalau sakit

(Translated by Google) The service is good satisfying (Original) Pelayanan nya bagus memuaskan

(Translated by Google) Thank you for the services of RS Hermina Bogor, the nurses and staff are helpful and carefull.....the best (Original) Terima kasih atas pelayanan rs hermina bogor, perawat dan petugas2nya helpfull dan carefull.....the best

There is no waiting room for family. The waiting room on first floor couldn't be used. They locked it on purpose by saying it's emergency ward waiting room (but then locked it and turned of the lamp :))))).

Why is it so hard to reach Hermina Bogor via phone call? At least the front desk officer can give us the alternative number to contact. Even the Hermina center can not help at all for this matter. How terrible