Bad service especially in IGD . Small space parking area. No toilet in IGD area for family patients. a lot people Jump the line in radiology and ahli dalam.

Suprisingly clean and professional, this hospital keep expanding and adding more buildings. I really like the new building setup and the young doctors.

(Translated by Google) What kind of hospital to get a room even though the patient is already critical and even told to wait 3 months. WORST Hospital. My father had an accident and fell around Ciawi and was brought here even though he was told that my father had diabetes. Eh, the funny thing is that the surgery wasn't right when my father's hair, which had to be cleaned first, was left alone. Finally what? pus comes out. What's worse, there are many doctors who practice carelessly. It's been more than a week since I took the Ronsen results. and it turns out BLOM PRINTED AND GIVEN BOSS. EVEN CHALLENGING HERE IS NOT CLEAR. IT'S REAL WORK. It's about life. If you want to relax, you don't have to work, Ms. And again WAITING IN LINE TO THE DOCTOR AT 5 AM. QUING ONLY TO GET BPJS NUMBER. Try it, if it's dawn, you go straight to the doctor's number, not waiting, it's not clear, you know, the number has run out. PLEASE WAIT FOR HIM. THE ORIGINAL SORRY OF REPRESENTATION IS HERE (Original) Rumah sakit macem apa buat dapet kamar padahal pasien udah kritis malah suruh nunggu 3 bulan. RS TERBURUK. Bapak saya pernah kecelakaan dan jatuh di sekitaran Ciawi di bawa kesini padahal udah dibilang bapak saya ada diabetes. Eh lucunya operasi ya ga bener masa rambut bapak saya yg harus dibersihin dulu malah dibiarin. Akhirnya apa? Keluar nanah. Yg lebih parah banyak dokter yg praktek sembarangan. Ngambil hasil Ronsen udah lebih dari seminggu dong. dan ternyata BLOM DI PRINT DAN DIKASIH ATASAN. MALAH NGOBROL SANA SINI GA JELAS. KERJA TUH YG BENER DONG. Ini menyangkut nyawa. Kalo mau santai ga usah kerja ya mba. Dan lagi NUNGGU ANTRIAN KE DOKTER JAM 5 subuh. NGANTRI CUMAN DAPET NOMOR BPJS. Coba dong kalo dari subuh teh ya langsung ke nomor dokter bukan nunggu ga jelas tau2 udah habis nomornya. SIA2 DONG NUNGGU NYA. SUMPAH NYESEL ASLI KESINI TUH

(Translated by Google) 2 days ago my child had a fever and had a seizure and I took him to the ER Ciawi Hospital. got there immediately infusion and given medicine by injection around 5 pm. after that blood was taken in the swab and x-ray. when I asked the nurse how long it took for the lab results to come out, the nurse said about 2 hours the results came out, I waited until evening and the results still haven't come out. At around 9 pm I reported to the nurse station that my child was hot again but there was no response from the nurse, only the last question was what her body temperature was, then the nurse said the lab results had not come out, all of them came out, some were overtaken to another nurse, myself I don't understand what it means around 11 pm a nurse came and she swab again my child said the doctor told him to swab again. finally at 12 pm I was told to find a room to move rooms. Finally, after negotiating I decided not to continue the treatment and wait for the morning to take my child home even though his condition is still feverish. at 6 am my husband went to the nurse station to ask to go home, after filling out the statement I went straight to the counter to take care of administrative costs, until the counter I asked the cashier how much it cost and said the cashier just went home because it was free on the cover of the Ministry of Health. Then after that I was ready ready to go home and redeem the recipe at the depot. When I was about to leave the emergency room, I was suddenly chased by a nurse and asked for an administrative fee receipt, then I said that the cashier told me to go straight home. after that the nurse who intercepted me went straight to the counter to meet the cashier and once again the cashier said it was free. but the nurse said that my child's entry was non suspect, while the one that was free was the suspect covid. after that I asked the cashier again how much the total cost. then the cashier said the total payment was 1,073,000. My husband and I were surprised because we cost that much and were given medicine only once in the ER. We also haven't gotten the results of the lab and X-rays and the results of the swab. after we paid we went back to the nurse station to ask for the lab results because until we wanted to go home there was no information at all from the nurse. after that the nurse said that the lab results had not yet reached the ER. Finally, my husband and I were told to take the results ourselves to the lab. after arriving at the lab the lab officer said that there were no lab results for our son. so why do they take my child's blood if there is no result?? That price with an economic situation like this, in my opinion, is expensive and the service is not satisfactory and before there was a pandemic my child was also treated for 4 days of convulsive fever too and it only cost 945,000. why just go to igd it costs up to one million? (Original) 2 hari yg lalu anak saya panas lalu kejang dan saya bawa ke IGD RSUD Ciawi. sampai sana langsung di infus dan diberi obat lewat suntikan sekitar jam 5 sore. setelah itu diambil darah di swab dan ronsen. waktu saya tanya perawat berapa lama hasil lab keluar kata perawat sekitar 2 jam hasilnya keluar, saya tunggu sampai malam masih belum keluar hasilnya. sekitar jam 9 malam saya laporan ke nurse station kalau anak saya panas lagi tapi tidak ada respon dari perawat cuman ditanya terakhir suhu badannya berapa, terus kata perawat hasil lab nya belum keluar semua baru sebagian yang keluar sebagian lagi di over ke perawat lain, saya sendiri ga paham maksudnya gimana sekitar jam 11 malam ada perawat datang lalu dia swab lagi anak saya katanya disuruh dokter swab ulang. akhirnya jam 12 malam saya disuruh cari kamar untuk pindah ruangan. akhirnya setelah berunding saya memutuskan untuk tidak melanjutkan perawatan dan tunggu pagi saya bawa anak saya pulang walaupun kondisinya masih demam. jam 6 pagi suami saya ke nurse station untuk minta pulang, setelah isi surat pernyataan saya langsung ke loket untuk mengurus biaya administrasi, sampai loket saya tanya kasirnya biaya nya berapa dan kata kasirnya langsung pulang saja karena gratis di cover kemenkes.lalu setelah itu saya siap siap untuk pulang dan sekalian tebus resep di depo. pas saya mau keluar dari igd tiba tiba saya dikejar perawat dan diminta kuitansi biaya administrasi lalu saya bilang kalau kasir suruh langsung pulang. setelah itu perawat yang cegat saya langsung ke loket ketemu kasir dan sekali lagi kasir bilang gratis. tapi kata perawat anak saya masuknya non suspect sedangkan yang di gratiskan itu yang suspect covid. setelah itu saya tanya kasir lagi total biayanya berapa. lalu kasir bilang total bayarnya 1.073.000. saya sama suami kaget karena kami biaya segitu dikasih obat cuman sekali waktu di igd. hasil lab sama ronsen serta hasil swab juga belum kita dapatkan. setelah kami bayarkan kami balik ke nurse station untuk minta hasil lab karena sampai kita mau pulang belum ada keterangan sama sekali dari perawat. setelah itu perawatnya bilang kalau hasil lab nya belum sampai ke igd. akhirnya saya sama suami disuruh ambil hasilnya sendiri ke lab. setelah sampai lab petugas lab bilang bahwa tidak ada hasil lab an anak kami.anak kami diambil darah itu rabu sore dan kamis pagi hasilnya masih tidak ada juga. jadi buat apa mereka ambil darah anak saya kalau tidak ada hasilnya?? harga segitu dengan keadaan ekonomi yang seperti ini itu menurut saya ya kemahalan dan pelayanannya pun tidak memuaskan dan sebelum ada pandemi anak saya juga pernah dirawat 4 hari demam kejang juga dan itu biayanya cuman 945.000. kenapa masuk igd saja biaya nya sampai satu juta?

(Translated by Google) When I was about to give birth in this Ciawi Hospital, the midwife, the coordinator, or maybe the doctor in the delivery room didn't care about the patient. laugh often haha ​​hihi and sing with other employees. I didn't support me when I was struggling to give birth to a child who died in the stomach, but instead I got angry with my anger because I complained that I couldn't eat. yeah, I can't do well, my people are grieving, my heart and mind are in turmoil. you even scold me instead of calming me down, your service is very, very outrageous. this is a hospital. even though at that time the midwife was pregnant too, there was no concern what to see me with a child on the stomach in that condition. if you want to give birth, don't ever want to be referred to this hospital. the bathroom is dirty, the doctor who often controls after the action likes to complain to mothers who have given birth. should speak well, not using muscles. The security guard is chatty. the positive is because you use BPJS so you don't get additional costs, just buy drugs outside. (Original) ketika saya mau melahirkan di rsud ciawi ini bidan bidan,koas, atau mungkin dokter yang ada di ruangan melahirkan itu tidak mempedulikan pasien. sering tertawa haha hihi dan nyanyi dengan karyawan lainnya. bukan mensupport ketika saya sedang berjuang melahirkan anak yang meninggal di dalam perut, eh malah marah marah kesaya karna saya mengeluh gak bisa ngejan. yaiyalah gak bisa ngejan dengan baik, org saya sedang berduka, hati dan pikiran saya sedang kacau. kalian malah marahi saya bukannya tenangkan saya, sangat sangat keterlaluan pelayanan kalian. parah sih ini rumah sakit. padahal waktu itu yg bidannya lagi mengandung juga tuh, gak ada rasa prihatin apa ya ngeliat saya dengan anak diperut dalam kondisi begitu. kalau pada mau melahirkan, jangan pernah mau dirujuk di rumah sakit ini. kamar mandinya jorok, dokter dokter yg sering kontrol setelah tindakan suka ngomelin ibu ibu yang sudah melahirkan. harusnya bicara dengan baik, gak pake otot. satpamnya cerewet. positifnya karna pakai bpjs jadi gak kena biaya tambahan, hanya beli obat diluar.

All the medical staffs (Including Doctors, Nurses, etc) are all very slow response and unable to brief patient & family on whats the next step. Need to be improve as soon as possible.

(Translated by Google) Doctor's practice schedule 8-11. Just arrived at 11.30. Really cute .. Patients have to come from dawn, the doctor is at will .. What about BPJS? (Original) Jadwal praktek dokter jam 8-11. Baru datang jam 11.30. Cakep banget emang.. Pasien mesti datang dari subuh, dokter nya semaunya.. Mentang-mentang BPJS?

(Translated by Google) The doctor was so busy, what were you doing for 3 days without confirmation, the nurse said you could go home, in fact, what were you waiting for the doctor. The doctor who has been waiting for this check, is there a doctor, is it really difficult for the president to see the patient, just need to see, give assurance if you can go home, I'm sorry I want to be treated here, so busy the doctor is more than our president, who hopes that the doctor will not come. here, whether it is treated for a long time, there is an end ... give it up and don't check here or ask to be treated, go home, then take care to walk instead of being treated like this, get better or not, my wife. There are no guardians here who can still talk about 6 people laughing and laughing kg, obviously, the front guard is the proof kg there is absolutely education shown on the glass screen ... the original way I enter here is not checked or how is it better to be treated using herbal medicine already thank you this is the thing that I feel as long as my wife enters here and is treated for 10 days, maybe even more, I don't know how long it is when the hospital is crazy (Original) Dokternya so sibuk najis apa apaan 3 hari tanpa konfirmasi suster bilang udah boleh bisa pulang nyatanya apa nunggu dokter . Dokter yg di tunggu2 tuh kg ada priksa ini dokter apa presiden susah bgt liat pasien tinggal liat kasih kepastian kalo udah bisa pulang nyesel gua kg mau lg berobat di mari so sibuk dokternya lebih lebih dari presiden kita yg ngarep2 dokter dateng ga dateng2 bae bae dah masuk sini apa lg di rawat lama kg ada ujungnya .. kapok dan engga lg periksa disini atau minta di rawat usahiin pulang trus rawat berjalan dari pada di rawat gini sembuh engga apa engga istri gua . Jagajarak disini engga ada tetep yg ngerumipi bisa 6 orang pada ngoceh ketawa ketiwi kg jelas katanya garda terdepan buktinya kg ada samasekali edukasi yg di tunjukiin di layar kaca .. asli nyesek gua masuk sini ga ga lg priksa atau gmna lebih baik di rawat pake obat herbal udah sekian terimakasih ini hal yg gua rasain selama istri gua masuk sini di rawat ampe 10 hari bisa bahkan lebih ga tau plngnya kapan rs ciawi nyeleneh

(Translated by Google) very very very BAD SERVICE. The patient was dying asking for hemodialysis but was not given. Pdhl already had a PCR swab at another hospital and it was negative. instead have to swab again there and wait 2-3 days for the results to come out. VERY SORRY SERVICE. KEL PASIE SAYS IT IS NOT COVID BUT EVEN CONSIDERED IT BECAUSE THE RESULTS ARE NOT OUT THERE. THE DOCTOR SAYS NO COVID BUT NURSES ALWAYS SAY SUSPECT (Original) very very very BAD SERVICE. pasien sudah sekarat minta untuk di hemodialisa tapi tidak dikasih. pdhl sudah swab PCR di RS lain n negatif. malah harus swab lagi di sana n nunggu 2-3 hari keluar hasilnya. SANGAT PARAH PELAYANANNYA. KEL PASIE BILANG TIDAK COVID TAPI MALAH DI ANGGAP COVID KRN BELUM KELUAR HASIL YG DI SANA. DOKTER PUN BILANG TIDAK COVID TAPI PERAWAT SELALU BILANG SUSPECT

(Translated by Google) Please, correct the ethical attitude, live according to the workplace SOP, don't be careless... it's okay for you to graduate with a bachelor's degree, diploma, it's useless to have a degree but you don't use your attitude... you're paid for by the patient... the patient isn't free sir/mam... (Original) Tolong dong...etika attitude nya di perbaiki jalani sesuai SOP tempat kerjanya jangan seenaknya...boleh lah kalian lulusan serjana, diploma, percuma punya gelar tapi attitude ga di gunakan...kalian di gaji sama pasien...pasien ga gratis pak/ibu...

(Translated by Google) Bad service pharmacy ever. Not all people are old patients, those who don't understand telling are not even shouted at, even though they are asked well. Attitude zero, manners zero (Original) Bad service pharmacy ever. Bukan semua orang itu pasien lama, yang gak ngerti kasih tau bukan malah dibentak, padahal ditanya baik baik. Attitude zero, manners zero

Ciawi Hospital unknown as Rumah Sakit Umum Daerah Ciawi is the one and only hospital have a Forensics Services at Bogor Area under pak Ben as Lead of Forensics Facility👍👍👍

(Translated by Google) BAD SERVICE, it's crazy the patient doesn't know anything but is yelled at. Doctors and nurses are the same, not friendly at all. I know you are a graduate in the field of health, but can you be kind to patients? (Original) BAD SERVICE, gila si pasien gak ngerti apa-apa malah dibentak. Dokter sama perawat sama aja, gak ada ramahnya sama sekali. Saya tahu kalian itu sarjana di bidang kesehatan, tapi bisa gk ramah ke pasien?

(Translated by Google) I want to park ... at a price of 3000 million for the first time and 2 2000 .... how about a family member who is hospitalized with that price if I stay for two days, it turns out to be 100 thousand ... parking is expensive ... not worth it in this way community development rumaskit (Original) Saya mngluhkn parkir.. dngan harga 3000 jmpertama dan 2 2000.... bgai mna dngan kluarga psen yg rawat inap dngn hrga segitu jika mnginap dua hari masa jadi 100 ribu... hadeh parkir ajja mahal nya... ga layak di sbut rumaskit pembntu msarakat

Need more space for parking car

(Translated by Google) Taking medicine at the hospital apptok has taken a long time today. General recipe even. Please check the hospital again, y.. it takes a long time to take prescriptions from the basket, not usually. After being paid, the proof of payment is placed in the basket, taken a LONG AGAIN. Not usually. (Original) Ngambil obat di apptok RS nya tumben hari ini lama. Resep umum malah. Tolong pihak RS di cek lg y.. pengembilan resep dikeranjang ajh lama, ga biasanya. Setelah dibayar bukti bayar ditaro dikeranjang, di ambil nua LAMA LAGI. Ga biasanya.

(Translated by Google) Anying hospital, I was not given a parking lot, I was told to enter the motorbike so I paid for parking. Anying is stingy (Original) rumah sakit anying gue nganter barang ga dikasih parkir malah disuruh masukin motor biar bayar parkir anying pelit

(Translated by Google) Wanting to leave is hard to lock by security the door ... even the key is carried by security ... we want to go home so it's difficult ... half past 9 ... on April 29, 2021 (Original) Mau kluar susah di kunci oleh scurity pintunya..bahkan kunci nya di bawa oleh scurity...kita mau pulng jdi susah...jam setengah 9...tgl 29 april 2021

(Translated by Google) May 2021. come at 6 o'clock to take the queue to the obstetrician. 12.45 am still waiting for the doctor to arrive even though it says 09.00 - 14.00 in front of the doctor's room maybe the doctor is busy. (Original) Mei 2021. datang jam 6 buat ambil antrian ke dokter Kandungan. jam 12.45 masih nunggu dokter datang meski di depan ruangan dokter tertera 09.00 - 14.00 mungkin dokter nya sibuk.

(Translated by Google) The service of the doctor and pharmacist is unprofessional, it's really bad (Original) Pelayanan dokter dan apoteker nya tidak profesional payah sekali

Bad service not recomended hospital

(Translated by Google) I went to the emergency room even though it was a normal day but the doctor was not on duty ,, a week at the hospital there was no treatment from the doctor ,, only the next Monday there was a doctor, even though I paid for it DON'T PAKE BPJS. !!! (Original) Bokap masuk UGD padahal hari biasa tapi masa gada dokter jaga,, seminggu dirumah sakit gada penanganan dari dokter,, baru Senin depannya ada dokter,, padahal bayar Loh GAK PAKE BPJS.!!!

(Translated by Google) Not doing it ... honestly in the realm of friendly nurses and doctors, but security there is 1 member still young in his 20s who is minus morals. If I want to warn visitors to the hospital not to use harsh tones, I admit that I did something wrong but I should have spoken well, have you never been taught manners? Mhn evaluated his team personality. Thanks. (Original) Ga ngadi ngadi...jujur di ranah perawat dan dokter ramah2 tp security ada 1 anggota msh muda usia 20an yg minus akhlak. Klo mau memperingati pengunjung RS jgn pakai nada keras, saya ngaku berbuat salah tp seharusnya bicara baik2, apakah tdk pernah diajari sopan santun? Mhn dievaluasi personality tim nya. Trims.

Bad services for registration

Has improved in many ways

Unfriendly staff, too crowded, unbelievable system. You have to wait for too long to get into next step of your medication. You get no information from staff for what to do next or where to go. All they said only "wait there, wait till we call you or just rudely said wait" . It would be nice if your staff politely explain the situation. So we feel better than waiting for nothing.

Pemerintah tolong dong di sidak rumah sakit ini, pelayanan buruk, penanganan lambat, apa emang ini settingan dari pusat? Rumah sakit umum besar kok gini pelayanannya

(Translated by Google) Or (Original) Tai

(Translated by Google) HOSPITALS THAT HAVE THE WORST PHARMACY SERVICES! (Original) RUMAH SAKIT YANG PUNYA SERVICE FARMASI TERBURUK !

Banyak terimakasih utk emergency crewnya..penanganannya cepat sekali dan sigap..alatnya juga canggih dan tidak merepotkan pasien..semoga ke depannya semakin baik lagi kalo renovasinya sudah selesai..dokter, perawat, satpam dan petugas lainnya ramah semua.. mushollanya juga bersih..❤️❤️❤️

Bad services for registration

Building a little old, but looking pretty clean. Helpful and friendly staff; security, administration, nurses in the clinic. Relatively speedy process from the registration to eventually be treated.

I really appreciate the improvements that have been made, especially when I use BPJS insurance for payment method. There is no need to provide a copy of the BPJS card, KTP, or Kartu Keluarga to register for services. All you have to do is follow the procedure to ensure convenience. The information service officers also provide their best responses when someone asks a question or lodges a complaint, answering kindly and comprehensively. However, there are some shortcomings in certain aspects, such as the lack of registration information. It would be better if Ciawi Hospital could provide information on social media or through digital banners in the hospital lobby so that everyone can access it easily. Additionally, in some services, like the radiology area, there are only a few staff members, resulting in overcrowding and not well organized. Furthermore, there is no information available about the steps that can be taken in that area.

Ok

(Translated by Google) When I was told to admit Corona (Original) Masa saya disuruh ngaku corona

Ok

Bps full cover

(Translated by Google) It's getting better, thank God it's only through :) (Original) Tambah bagus, alhamdulillah cuman lewat doang :)

Ok

Healthy

Responsip

top .

Fast response emergency

Hospital near highway exit, friendly and kindly doctors and nurses..

Bad service ever

kecewa dengan pelayananya.

(Translated by Google) Ciawi Hospital (Original) RSUD Ciawi

(Translated by Google) Can you do a swab here? (Original) Disini bisa swab gak yahh??

(Translated by Google) Why is it that the hospital always disappoints (Original) Kenapa sich klo RSUD slalu bikin kecewa

(Translated by Google) Hospital with inadequate car parking. (Original) Rumah sakit dengan parkiran mobil yg kurang memadai.

Rsud ga profesional kapok berobat ke sini Tolong buat ibu bupati pelayan rs ciawi bener2 Padahal bayar pribadi umum kagak gratis, pernah bawa anak ke ugd tengah malam mending ke rs swasta sekalian jelas pelayanan ramah begitu masuk ugd langsung tangani pasien ini baru bener Rs pemerintah bukan lebih baik udah banyak cerita kalau rs ciawi

(Translated by Google) BPJS service is good But the first 3 hours motorbike parking, feels expensive (Original) Layanan BPJS baik Tapi parkir motor 3 jam pertama, terasa mahal

(Translated by Google) Please, the service is more level, right. The service is not good, it's good (Original) Tolong dong pelayananya lebih tingkat kan lagi.pelayanan nya kurang bai,bagus

pelayanan buruk bgt. mentang2 pake bpjs pada seenaknya semua. dokter perawatnya banyak yg songong dan tidak sopan, marah2 seenak jidat, lupa padahal pekerjaan medis buat apa sih? buat kemanusiaan tapi kalian seenaknya memperlakukan pasien seenak jidat.

(Translated by Google) Next..I want to make secret YouTube content at Ciawi Hospital ... Want to see the service ... the nurse ... the one who said it has 1 star ... Hope it won't go viral y (Original) Next..aku mau bikin konten YouTube rahasia nih di RSud Ciawi... Mau lihat pelayanan nya.perawat nya.. yg kata nya berbintang 1 .... Semoga gak viral y

Public hospital in Jalan Raya Puncak

Tolong ya... Untuk pasien umum mohon lebih diperhatikan... Masa iya berkas dr pagi daftar pas di panggil dokter belum sampai juga...!!!

(Translated by Google) Very thankful for the Team of Doctors and nurses. Now I can do activities again. At first I was doubtful about the operation because my arm was broken. The BPJs.tp wear was amazing, the service was very good. Two weeks after the operation I was able to do activities again as usual. Only God can repay your kindness 🙏🙏🙏. Serve and continue to serve.succes to Ciawi Hospital (Original) Sangat berterima kasih untuk Tim Dokter dan perawat.sekarang sudah bisa beraktifitas Lagi .awal nya saya ragu operasi karena lengan saya patah.pakai BPJs.tp luar biasa pelayanan nya sangat baik.Dua minggu setelah operasi sudah bisa beraktifitas Lagi seperti biasa. Hanya Tuhan yang bisa membalas kebaikan kalian 🙏🙏🙏. Melayani dan melayani terus.succes terus untuk Rumah sakit ciawi

(Translated by Google) Service is not good (Original) Pelayanan tidak bagus

(Translated by Google) Serve with heart (Original) Melayani dengan hati

(Translated by Google) Large parking lot (Original) Halaman parkir yg luas

(Translated by Google) For information about Dr. NATALIA TLALI, if anyone knows, please contact me. WA 082229441223 I am from Probolinggo, East Java, I lost his contact. This is his photo 👇 (Original) Mohon info tentang dr NATALIA TLALI kalau ada yg kenal mohon hubungi saya . WA 082229441223 Saya dari probolinggo jawa timur kehilangan kontak beliau .ini foto beliau 👇

Very bad. Disgusting service all nurse doctors

Crowded, No hospitality, unclear information from admin & staff.. Bad place & behavior, not worthy to serve sick people who came to be treated from far away places.. Please choose other hospital

Not so friendly, lack of information, bad environment, bad service, bad attitude. If you ask something they'll scold you for asking, if you demand something they'll just say "i don't know, I don't know where the doctor idk bla bla bla". Unbelievable for a government hospital.