1/5 Citra K. 4 years ago on Google
(Translated
by
Google)
What
is
this?
Well,
as
my
biological
mother,
my
child
who
was
born
at
RSRI,
why
is
it
difficult
to
take
birth
certificates?
I
went
to
the
couples
on
November
30,
2019,
Saturday,
at
11:30.
Early
I
came
to
ask
for
a
certificate
of
birth
of
my
child,
because
"LOST
WHEN
HOME
MOVEMENT".
When
he
arrived
at
the
hospital.
Pasutri,
a
rs
employee
who
is
next
to
counter
2
(front
office),
I
was
asked
for
a
letter
of
loss
from
the
police.
At
that
time
I
also
went
to
the
Bogor
Police,
to
make
the
statement.
The
police
stated
that
there
must
be
a
letter
of
introduction
from
the
hospital
to
issue
the
missing
statement.
Because
the
police
do
not
want
to
issue
a
letter,
if
there
is
no
evidence
whatsoever.
Therefore,
I
returned
to
PASUTRI
to
ask
for
a
letter
of
introduction
requested
by
the
police.
BUT,
when
I
got
back
to
the
RS,
an
unpleasant
thing
happened.
The
front
office
stated
that
it
could
not
issue
the
cover
letter,
because
BEFORE
THERE
WASN'T
EVEN
A
LETTER
EVENT
EVEN,
AND
IT
WAS
NOT
A
HOSPITAL
ERROR.
The
employee
on
the
front
even
asked
for
the
name
of
the
police
who
ordered
me
to
ask
for
the
letter
of
introduction.
Sy
did
not
ask
the
police
name
of
course.
Then
the
employee
said
they
could
not
issue
a
cover
letter.
The
question
is,
is
this
true?
It
means
that
I
can't
get
the
birth
certificate
of
my
child,
because
there
has
never
been
a
case
like
this
before?
Finally,
I
was
clueless
...
Because
how
come
there
was
no
solution
...
I
gave
birth
in
marriage,
if
I
asked
for
a
certificate
of
birth,
would
it
be
like
this?
I'm
fine,
just
give
me
a
copy.
The
couple
finally
said
that
they
would
ask
the
management
first,
and
that
was
after
the
debate.
LIKE
THIS
SERVICES
HOSPITALITY.
Couples
??
Whereas
SY
SY
Teman2
RECOMMEND
MANY
THERE
FOR
DELIVERY,
KRN
SY
HAPPY
WITH
SERVICE
DR.
SUKOCO.
Please
note,
this
loss
is
not
our
will,
apart
from
this
is
not
the
PASUTRI's
fault,
is
there
no
ad
wisdom?
Because
I
intend
to
make
my
son's
birth
certificate.
Please
respond
as
soon
as
possible,
or
do
we
need
to
make
a
complaint
in
the
consumer
media
in
the
mass
media
or
social
media?
(Original)
Ini
gimana
yah,
saya
sebagai
ibu
kandung
anak
saya
yg
lahiran
di
rs
pasutri
,
kenapa
disusahkan
untuk
pengambilan
surat
keterangan
lahir
yah
?
Saya
ke
rs
pasutri
Tanggal
30
November
2019,
sabtu,
pukul
11.30.
Awal
sy
datang
ingin
meminta
surat
keterangan
lahir
anak
saya,
karena
"HILANG
SAAT
PINDAHAN
RUMAH"
.
Ketika
sampai
di
RS.
Pasutri,
karyawan
rs
yg
ad
di
sebelah
loket
2
(front
office)
,
sy
dimintakan
surat
kehilangan
dari
kepolisian.
Saat
itu
juga
sy
ke
polresta
bogor,
untuk
membuat
surat
keterangan
tersebut.
Dari
pihak
kepolisian
menyatakan
bahwa
harus
ada
surat
pengantar
dari
rumah
sakit
untuk
menerbitkan
surat
keterangan
hilang
tersebut.
Karena
polisi
tidak
mau
mengeluarkan
surat,
apabila
tidak
ada
bukti
apa
pun.
Maka
dari
itu
sy
kembali
ke
PASUTRI
untuk
meminta
surat
pengantar
yg
diminta
pihak
kepolisian.
NAMUN,
ketika
sy
sampai
di
rs
kembali,
hal
yg
tidak
mengenakkan
terjadi.
Front
office
menyatakan
tidak
bisa
mengeluarkan
surat
pengantar
tersebut,
karena
SEBELUMNYA
TIDAK
PERNAH
ADA
KEJADIAN
SURAT
KETERANGAN
LAHIR
HILANG,
DAN
ITU
BUKAN
KESALAHAN
RUMAH
SAKIT.
Karyawan
yg
bertugas
di
front
malah
meminta
nama
polisi
yg
menyuruh
sy
minta
surat
pengantar
tersebut.
Sy
tidak
menanyakan
nama
polisi
tersebut
tentu
saja.
Kemudian
karyawan
tsb
insist
menyatakan
rs
tidak
bisa
keluarkan
surat
pengantar.
Pertanyaannya,
apakah
benar
demikian
?
Artinya
sy
tidak
bisa
mendapatkan
surat
keterangan
lahir
anak
sy,
karena
sebelumnya
belum
pernah
terjadi
case
seperti
ini
??
Akhirnya
sy
clueless
yaa..
Krna
kok
tidak
ada
solusi..
Sy
melahirkan
di
pasutri,
jika
sy
minta
surat
keterangan
lahir
apakah
sampai
seperti
ini
?
Sy
tidak
masalah
hanya
diberi
copy
nya.
Karyawan
pasutri
akhirnya
menyatakan
akan
menanyakan
ke
manajemen
terlebih
dahulu,
itu
pun
setelah
debat
kusir.
SEPERTI
INIKAH
PELAYANAN
RS.
PASUTRI
??
PADAHAL
SY
BANYAK
MEREKOMENDASIKAN
TEMAN2
SY
UNTUK
BERSALIN
DISANA,
KRN
SY
SENANG
DENGAN
PELAYANAN
DR.
SUKOCO.
Perlu
diketahui,
kehilangan
ini
bukan
kehendak
kami,
terlepas
ini
bukan
kesalahan
PASUTRI,
apakah
rs
tidak
ad
kebijaksanaan
?
Karena
sy
bermaksud
membuat
akta
lahir
anak
sy.
Mohon
ditanggapi
secepatnya,
atau
apakah
ini
perlu
kami
buat
keluhan
di
media
konsumen
di
media
massa
atau
media
sosial
?
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