(Translated by Google) The service system is not good, so it causes crowds because there are many queues. The one who took care of the registration was not friendly, when I asked to make sure it seemed that I snapped the answer. Many sat not far away but were just ignored by the hospital staff. We went there because of the suggestion from the midwife to do an ultrasound of my wife's womb because it was 4 days past from the HPL, with the aim of Dr. Rini Sovia. After a brief examination, the doctor Rini immediately sentenced the child in my wife's womb to being entangled in the umbilical cord, the condition of her amniotic fluid was already cloudy and had to be taken action immediately, the doctor's explanation was also very unsettling to us and very hasty to convict. Anyway, we went there as general patients, not BPJS patients. We convey it to dr. We haven't used our BPJS to go to the hospital. And the response from dr. rini, because we have never used BPJS, we cannot use our BPJS if our child is having a SC delivery. After doctor Rini, my wife's psychological condition immediately went down, even though as a medical staff, as well as a mother, dr. Rini can communicate in a wise way, maybe what Mrs.Rini conveyed is correct, but if the delivery method is not good, it will certainly affect the patient's psyche. Finally I decided to seek a second opinion, I returned to take an ultrasound for my child to dr. Vera who opened a practice at the Yasa pharmacy jl. semeru. My wife was on ultrasound in very detail with dr. Vera even took a very long time, perhaps to be careful in giving her verdict. Earlier, I didn't tell you if I had gone to Juliana Hospital beforehand to dr. Vera so that his opinion can be objective. And sure enough, it turned out that my child was not wrapped in a broken rope as explained by dr. rini sovia. However, there is an abnormality of the umbilical cord is short so it cannot go down the birth canal. The explanation from dr. Vera, don't be clear and calm us down, even though the conclusion is that our child must be born with SC, but thanks to a good way of delivering psychology, my wife is good again, not down anymore. Because the psychological condition of pregnant women is very important in the delivery process. Alhamdulillah after being from dr. Our Vera contacted our midwife, and she immediately helped us to find a hospital that could assist our child's SC delivery with BPJS. Alhamdulillah we were able to give birth at Ummi Hospital, handled by dr. Astri. And what was conveyed by dr. Vera, that our child is NOT CONNECTED WITH A BRUSH ROPE, but our child's umbilical cord is short. The service at Ummi Hospital is very good, we are served kindly, the medical staff, employees etc. are very friendly, so that it makes my wife comfortable and enthusiastic about undergoing the SC delivery process for our child. Alhamdulillah, our child was born safely at Ummi Hospital. And now we are back home. In my opinion, it is very dangerous if the doctor gives a wrong verdict and in a way that is not good. This is what makes me disappointed with Juliana Hospital. Hopefully my review will be an improvement for Juliana Hospital management. (Original) Sistem pelayanan nya ga bagus, jadi malah menyebabkan berkerumun karena banyak antrian. Yg jaga pendaftaran tidak ramah, ketika sy tanya untuk memastikan malah terkesan membentak jawabannya. Banyak yg duduk tak berjarak tapi didiamkan saja oleh petugas RS. Kami kesana karena saran bu bidan untk men USG kandungan istri sy karena sdh lewat 4 hari dari HPL, dgn tujuan bu dokter Rini Sovia. Setelah diperiksa sebentar, dokter rini langsung memvonis anak dalam kandungan istri sy terlilit tali pusar, kondisi air ketubannya sudah keruh dan harus segera ditindak, penjelasanan bu dokter tersebut juga sangat tidak menenangkan bagi kami dan sangat terburu2 memvonis. Oya kami kesana sebagai pasien umum, bukan pasien BPJS. Kami sampaikan ke dr. rini kami blm pernah memakai BPJS kami untuk ke RS. Dan tanggapan dr. rini, karena tidak pernah memakai BPJS maka kami tidak bisa memakai BPJS kami jika anak kami yymengalami persalinan SC. Setelah dari dokter rini, kondisi psikis istri saya langsung down, padahal sebagai tenaga medis, juga sebagai ibu, harus nya dr. rini bisa mengkomunikasikan dgn cara yang bijaksana, mungkin yg disampaikan bu rini benar, namun jika cara penyampaiannya tidak baik, tentu akan mempengaruhi psikis pasien nya. Akhirnya sy memutuskan untuk mencari second opinion, sy kembali men USG anak sy ke dr. Vera yg membuka praktek di apotik Yasa jl. semeru. Istri sy di USG sangat detail dgn dr. Vera bahkan sangat lama, mungkin agar hati-hati dalam memberikan vonis. Oya sebelumnya sy tdk memberitahu jika sy sdh ke RS Juliana sebelumnya ke dr. Vera agar pendapat beliau bisa objektif. Dan benar saja, ternyata anak sy TIDAK TERLILIT TALI PUSAR sebagaimana yg dijelaskan oleh dr. rini sovia. Namun ada kelainan tali pusar nya pendek jadi tidak bisa turun ke jalan lahir. Penjelasan dari dr. Vera jangan jelas dan menenangkan kami, walaupun kesimpulannya anak kami harus lahir dgn SC, tapi berkat cara penyampaian yg baik psikis istri sy kembali baik, tidak down lagi. Karena kondisi psikis ibu hamil sangat penting dalam proses persalinan. Alhamdulillah setelah dari dr. Vera kami menghubungi bidan kami, dan beliau langsung membantu kami untuk mencarikan RS yg dapat membantu persalinan SC anak kami dgn BPJS. Alhamdulillah kami dapat melahirkan di RS Ummi, dgn ditangani oleh dr. Astri. Dan benar apa yg disampaikan oleh dr. Vera, bahwa anak kami TIDAK TERLILIT TALI PUSAR, melainkan tali pusar anak kami pendek. Pelayanan di RS Ummi sangat baik, kami dilayani dgn ramah, para tenaga medis, karyawan dll nya sangat ramah, sehingga membuat istri sy nyaman dan semangat menjalani proses persalinan SC anak kami. Alhamdulillah anak kami lahir dgn selamat di RS Ummi. Dan skrg kami sdh kembali ke rumah. Menurut sy sangat berbahaya jika dokter memberikan vonis yg salah dan dengan cara penyampaian yg tidak baik. Ini yg membuat sy kecewa dgn RS Juliana. Semoga review sy menjadi perbaikan bagi manajemen RS Juliana.

Emergency room 24/7. Already hospital July 2016, not RSIA anymore. Internist and dentist available every day.

Good servis

Wrong, bad,hate this

Recommended

I don't know why it takes long time to move the room. The VIP room has problem with the air con, it is leaking. They really need to upgrade and improve their service and building. It is so bad.

(Translated by Google) Sorry I give 1 star. Help the owner to be more able to select more human resources who can appreciate the patient coming because they believe in his service. Please improve my work in the service sector more like you, because a noble profession as a service sector that is useful for many people is the same as worship. Skill-relationship is good if ATTITUDE IS NOT GOOD = 0 Customer satisfaction No.1! (Original) Maaf saya kasih 1 bintang. Tolong pemilik lebih bisa seleksi lagi SDMnya yg bisa menghargai pasien datang karna sdh percaya akan pelayanannya. Tolong lebih di tingkatkan lagi saya kerja di bidang jasa seperti kalian juga karna profesi yg mulia sbagai bidang jasa yg bermanfaat untuk org banyak itu sama dengan ibadah. Skill-relasi bagus kalo ATTITUDE TIDAK BAGUS = 0 Kepuasan pelanggan no 1.!

(Translated by Google) Every time I go to the ER on Sundays, there is no doctor on duty. There are only nurses / nurses. Later they will check it and then call the doctor. Or if they don't, they go into the doctor's office to tell me blah ... blah ... blah. I'm a drnger from outside. I asked why the doctor didn't check it, they said the doctor was tired. Wow ... how come, even though we want to go to the hospital thinking a thousand times but the doctor isn't there. (Original) Setiap saya ke IGD pada hari minggu, tidak ada dokter yg jaga. Yg ada hanya suster/perawat aja. Nanti mereka yg periksa trus mereka tlp dokter nya. Atau klo tidak mereka masuk ke ruangan dokter ngasi tau bla..bla..bla. Kan saya drnger dari luar. Saya tanya kok dokter nya ga periksa, jawab mereka dokter nya kecapean. Waduuh...kok bisa ya, padahal kita mau ke RS itu mikir ribuan kali tapi dokter nya ga ada.

Nice hospital

(Translated by Google) more discipline for the parking area and its officers, 8 days in Juliana parking was normal, but there was something strange when 2 parking paid did not match the maximum limit and conditions on the grounds that the system was broken, and wondered why everyone on guard paid me parking prices that are not reasonable / maximum limit !! (Original) lebih disiplin lagi untuk area parkir dan petugas nya , 8 hari sya di juliana parkir normal , namun ada yg janggal ketika 2 kali parkir bayar tidak sesuai dengan batas maksimal dan ketentuan dengan alasan sistem rusak , dan heran kenapa stiap orang itu yg jaga sya bayar dengan harga parkir yg ga wajar/batas maksimal !!

(Translated by Google) God willing, the service is good and satisfying. (Original) InsyaaAllah servisnya bagus n memuaskan.

(Translated by Google) Bad service, waiting so long to get rapid results, because they don't know how to pay from halodoc :)) he said, told me to wait, wait, every time I asked, I asked him to wait, uhh at the end I waited a long time, it turned out that I could already take it and I wasn't told :) This person is appreciated please, give up mending rapid tpt other (Original) Pelayanan buruk bgt nunggu lama utk ambil hasil rapid, karena mereka gatau gimana yg pembayaran dri halodoc :)) katanya suruh tunggu ditungguu terus, tiap saya tanya suruh tunggu, ehh di akhir saya tunggu lama, ternyata udah bisa diambil dong dan saya ga dikasih tau:) jadi nunggu untuk apa:) ini orang yaa mba dihargai tolong, kapok mending rapid tpt laiin

(Translated by Google) Friendly and polite service (Original) Pelayanan ramah dan sopan

(Translated by Google) The front office is still early in the morning, it's already very dirty, it's a shame when people need work, but those who are already working can't be loyal to the job ... his name is FO, this is what serves customers, I'm so cute ... at first the jwb is also sharp 😓😓 (Original) Front office nya masih pagi jg udah jutek bgt, heraaann saat org2 butuh kerjaan tp dia yg udah kerja gk bs loyal sm pekerjaan nya.. nama nya FO ya melayani costumer lah ini, cembetut trs.. di tnya jwb nya jg ketus 😓😓

(Translated by Google) The service is quite good, but there needs to be an increase in service from the admin staff and nurses to be more friendly to patients. Thank you Juliana Hospital (Original) Pelayanan sudag cukup baik, tetapi perlu ada peningkatan pelayanan dari para staff admin dan suster agar lebih ramah kepada para pasien. Terima kasih RS Juliana

(Translated by Google) In this Covid19 era, doctors who arrive late are at risk of causing Covid transmission among patients who are piled in a narrow waiting room. Doctor's schedule at 08:00, until 10:00 at this time no one party can confirm the doctor will be present or not. (Original) Di era covid19 ini, dokter yang datang terlambat beresiko mengakibatkan penularan covid diantara pasien yang bertumpuk di ruang tunggu sempit. Jadwal dokter pukul 08:00 , sampai pukul 10:00 saat ini tidak ada satu pihak pun yang dapat memastikan dokter akan hadir atau tidak.

(Translated by Google) BIG ZERO! PLEASE CHANGE THE SERVICE SCHEDULE. ESPECIALLY FOR THE PRACTICE SCHEDULE DR. WILDAN SPD. THE PRACTICE SCHEDULE IS AT 15:00 BUT THE FACT COME AT 16:00 OR EVEN UNTIL 17:00. PLEASE CHECK THE SERVICE BACK. (Original) NOL BESAR! TOLONG DI UBAH JADWAL PELAYANANNYA. KHUSUSNYA UNTUK JADWAL PRAKTEK DR. WILDAN SPD. TERTERA JADWAL PRAKTEK JAM 15:00 TAPI FAKTANYA DATANG JAM 16:00 ATAU BAHKAN SAMPE JAM 17:00. TOLONG LAH PELAYANANNYA DI CEK KEMBALI.

Di jadwalkan untuk kontrol ulang jam 09.00 sampai jam 13.00 belum di panggil juga ,jika memang dokter yg bersangkutan datang terlambat karna ada urusan di RS lain mohon untuk di beri tahu kan kepada pasien ,sudah lama lama nunggu akhir nya jam 12.00 coba tanya staff yg lewat baru bilang di kasih tau kalo dokter nya telat hadir ,jangan cuman bisa nya bilang "di tunggu aja" atau "nanti di panggil" . Padahal hari ini pengunjung RS tidak terlalu ramai . Sempat jengkel dengan beberapa staff nya ,mulai dari bag. pendaftaran yg jelas jelas dia memanggil nomer antrian saya tapi setiba nya saya di bag. pendaftaran langsung dia bilang "di tunggu aja nanti di panggil nomer nya" ,yah di lihat dlu nomer antrian nya situ yg manggil padahal ,lalu di bag. tensi darah pun sama persis kejadian nya . . Dia yg manggil tapi malah dia yg bilang "di tunggu aja nanti di panggil" . Mudah mudah an hal yg saya alami tidak terjadi juga kepada pasien yg lain ,apa memang seperti ini SOP staff RS Julliana yg cuman bisa nya bilang "di tunggu aja" atau "nanti di panggil"

Baru kali ini dan cuma nemuin disini di penyakit dalam pasien gaboleh bertanya... cuma boleh mendengarkan, gimana klo ada yg kurang paham. Kan kita mau nanya detail nya disini dilarang bertanya ya ! HATI HATI kena semprot

No doctor available in emergency... they even gave a very wrong diagnose which made us very shocked and traumatized

Good hospital !!

(Translated by Google) Hopefully in the future we can get more competent and quality human resources ... (Original) Semoga kedepannya bisa mendapatkan SDM yg lebih kompeten dan berkualitas...

(Translated by Google) My experience was giving birth normally in the hospital. Juliana, I was handled by 2 midwives with dr. Akbar. Alhamdulillah smooth and kind servants. During pregnancy, I always check-up at Juliana with dr. Gunawan Sp.OG Incidentally, my baby had to be hospitalized when he was 3 days old, handled by dr. Diki Mulyana Sp.A M.Kes .. Incidentally, my baby needed more care, so it took a long time to be treated and had several consultations with dr. Diki. During the treatment dr. Diki and the midwives / nurses who cared for them were very thorough, friendly, caring, and professional, I am very grateful to dr. Diki and the sisters. So that my child can be handled by the right doctor now. My baby's condition, which needed a pediatric neurologist and limited equipment in Juliana, was finally referred to the hospital. Hermina by dr. Diki to meet dr. Jimmy Passat Sp.A (K) at RS. Hermina. It's a shame that I have to change the DSA, because the registration service in Juliana is very busy, long, with a narrow hospital condition, so the conditions are sometimes stifling for the children if they have to wait a long time with such conditions. So I decided to look for another DSA besides my baby's condition that needed a pediatric neurologist. Even though I have matched with dr. Diki. Moreover, currently there is Covid-19, the registration section is very crowded in Juliana, I'm a little scared. Hopefully RS. Juliana can be more developed so that her registration flow system can be improved and her hospital is expanded so that patients are more comfortable. (Original) Pengalaman saya melahirkan secara normal di RS. Juliana, saya ditangani 2 orang bidan dengan penanggung jawab dr. Akbar. Alhamdulillah lancar dan baik pelayannya. Selama kehamilan pun sy selalu check-up di Juliana dgn dr. Gunawan Sp.OG Kebetulan bayi sy harus rawat inap ketika berumur 3 hari, ditangani oleh dr. Diki Mulyana Sp.A M.Kes.. Kebetulan memang bayi saya agak membutuhkan perawatan yg lebih, sehingga cukup lama dirawat dan beberapa kali konsul dgn dr. Diki. Selama perawatan dr. Diki dan para bidan / suster yg merawat sangat teliti, ramah, caring, dan profesional, sy sangat berterima kasih kepada dr. Diki dan para suster. Sehingga anak sy bisa ditangani oleh dokter yg tepat skrg. Kondisi bayi sy yg mmg butuh dokter saraf anak dan keterbatasan alat di Juliana, akhirnya sy dirujuk ke RS. Hermina oleh dr. Diki untuk menemui dr. Jimmy Passat Sp.A (K) di RS. Hermina. Sayang sekali harus ganti DSA, karena pelayanan pendaftaran di Juliana sangat belibet, lama, dengan kondisi RS yg sempit, sehingga kondisi kadang gerah kasihan anak2 kalau harus menunggu lama dgn kondisi seperti itu. Sehingga sy memutuskan utk cari DSA lain selain mmg kondisi bayi sy yg butuh dokter saraf anak. Padahal sy sdh cocok dgn dr. Diki. Apalagi skrg sedang ada Covid-19, bagian pendaftaran sangat crowded di Juliana, sy agak takut. Semoga RS. Juliana bisa lebih berkembang sehingga dapat diperbaiki sistem alur pendaftarannya dan memperluas RS-nya sehingga pasien jd lebih nyaman.

Good hospital

(Translated by Google) The service is very unsatisfactory At that time, my mother-in-law went to the emergency room at the hospital. Juliana The registration clerk had no attitudes at all, the IGD nurse was very unfriendly and the IGD doctor was busy with his own cellphone Info from the emergency room doctor, my mother-in-law was only outpatient, no need to be hospitalized, but when she finished the outpatient administration she was even told to be hospitalized Because the service was not very good, I asked for an inpatient referral letter to another hospital, but the registration officer said that if you want to get a referral letter you have to register again Really disappointed with the hospital service. Juliana, maybe if it's not an emergency I won't go to this hospital again (Original) Pelayanannya sangat tidak memuaskan Waktu itu ibu mertua saya berobat ke IGD RS. Juliana Petugas pendaftarannya tidak ada attitudenya sama sekali, perawat IGD nya sangat tidak ramah dan dokter IGD nya sibuk dengan HP nya sendiri Info dari dokter IGD ibu mertua saya hanya rawat jalan saja tidak perlu rawat inap, tapi saat sudah menyelesaikan administrasi rawat jalannya malah disuruh rawat inap Karena pelayanannya sangat tidak baik saya meminta surat rujukan rawat inap untuk ke rumah sakit lain, tapi kata petugas pendaftarannya kalo mau dapet surat rujukan harus daftar lagi Benar-benar kecewa dengan pelayanan RS. Juliana, mungkin kalo tidak emergency tidak akan ke rumah sakit ini lagi

(Translated by Google) Every day it's always crowded, accepting various kinds of insurance & bpjs, outpatient services are a little complicated because you have to go back to the health facilities, but the hospitalization is good .. My experience during treatment here is very good. The doctor's service is also good, it's just that for nurses who serve before entering poly, they are honestly too busy (chatting excitedly with fellow nurses until comfort is a bit like the market), whether it's really no one supervising performance or it's like that, overall it's all ok for me private. Security is also very friendly except for 1 security who wears the task force badge is too arrogant for security measures, because he always plays photos with visitors who are not in accordance with the Covid protocol, they should be notified in front before entering, because not everyone knows the rules of each RS are different " , if the visitor is grinning, it's just a photo ... don't think of looking for it to be safe, make a report to the commander using a photo of another person, he said it is forbidden to take photos inside but the security arrogance there is free to take photos of anyone for their personal gain ... (Original) Tiap harinya selalu ramai ,menerima berbagai macam asuransi & bpjs,pelayanan rawat jalan sedikit ribet karena harus bulakbalik faskes selarang ,tapi rawat inapnya sudah baik.. Pngalaman saya selama berobat disini sangat baik. Layanan dokternya pun bagus ,hanya saja untuk perawat yang melayani sebelum masuk poli memang jujur terlalu ramai(ngobrol heboh dengan sesama perawat sampai kenyamanan pun memang sedikit seperti pasar ),entah memang tidak ada yg mengawasi kinerja atau memang seperti itu,overall semua ok bwt saya pribadi . Security pun sangat ramah kecuali 1 security yang pakai badge satgas itu terlalu arogan untuk ukuran security ,karena selalu main foto saja kepada pengunjung yang tidak sesuai dengan protokol covid ,seharusnya diberitahukan dahulu didepan sebelum masuk, karena tidak semua orang tahu peraturan setiap rs itu beda",apabila pengunjungnya ngeyel baru lah foto ..jangan mikir cari aman buat laporan ke komandan nya pakai foto org lain,katanya dilarang ambil foto didalam tapi arogansi security disana bebas ambil foto siapapun untuk kepentingan pribadinya ..

(Translated by Google) Allhamdullilah, the waiters, nurses and doctors are all good, with comfortable facilities .. Thank you rs Juliana, thanks to this rs, my wife was able to give birth by cesarean operation well. (Original) Allhamdullilah, pelayan, perawat dan dokter semuanya baik, dengan fasilitas nyaman.. Terimakasih rs juliana, berkat rs ini, istri saya bisa melahirkan dengan oprasi sesar dengan baik

(Translated by Google) The service is good, there are some nurses who are not friendly (Original) Pelayanannya baik, ada beberapa perawat yang kurang ramah

(Translated by Google) Bad service after the afternoon application Good service this morning Now the afternoon application is terrible Judes are all the sisters Disappointed I was in high school playing in Juliana Tajur Hospital, Bogor (Original) Pelayanan buruk setelah aplusan yg sore Pelayanan yg baik wktu tadi pagi Skrg aplusan yg sore, buruk sekali Judes smua suster nya Kecewa saya sma playanan di RS juliana tajur bogor

(Translated by Google) My experience and family .. Juliana Hospital is very good, clean, meticulous, responsive .. Just have to be patient in the queue call ... (Original) Pengalaman saya dan keluarga.. RS Juliana sangat bagus, bersih, teliti, responsif.. Cuma harus sabar aja dalam panggilan antrian nya..

(Translated by Google) Rs is clean and her maintenance is very good (Original) Rs yang bersih dan perwatan nya sangat baik

Dokter internist nya teliti, dr. Wildan Nur, SpPD TOP

Saya hanya mau menilai tentang petugas tiket parkir keluar kendaraan untuk hari ini tgl 10 september 2021. Jam 4 sore keluar dengan sepeda motor. Di monitor tertera 2000 diminta 3000 rupiah. Saya jam 6 sore keluar lagi menggunakan kendaraan roda 4, tertera di monitor 7000 diminta sama mbaknya 10.000 rupiah. Tadi sore saya tidak langsung menegur mbaknya karena kami msih dlm keadaan berduka. Semoga apa yg dilakukan mbaknya gak seterusnya dilakukan kepada pengunjung rumah sakit Juliana selanjutnya.

(Translated by Google) Handling a lot of back and forth lalay.. expensive swab costs 800 thousand.. the results are not satisfactory.. coughing a little bit with regular air conditioning.. it's said to be positive. Be careful about medicine too. From my wife's experience, taking the medicine, it actually causes weakness. I'm not excited (Original) Penanganan banyak mondar mandir lalay..biaya swab mahal 800rb..hasilnya tidak memuaskan..batuk dikit kena AC biasa.di bilang positif. Hati2 juga soal Obat .Dari pengalaman istri saya .minum obat itu .malah menyebabkan Lemes.gak semangat

(Translated by Google) The waiter is slow (Original) Pelayannya lambat

Pelayananya bagus ,perawat dan dokternya jg baik baik. Juliana hebat smoga tambah sukses 👍

(Translated by Google) for the doctor Gunawan, the service is friendly, the service is good.. from the first child to the second, he is always the same.. (Original) kalo untuk dokter gunawan nya ramah enakk pelayanannya .. dari anak pertama sama kedua selalu sama diaa ..

Top

(Translated by Google) Not satisfied, in my opinion, as soon as the patient arrives, at least first aid is given, then after being jealous, the service procedure is explained, so that the patient can calm down a little (Original) Kurang puas, menurut saya begitu pasien datang setidaknya di berikan pertolongan pertama dulu baru setelah iri di jelaskan prosedur pelayanan, agar pasien bisa sedikit tenang

Keluarga ada operasi usus buntu... Ga lama sdh selesai semoga pulih pelayanan bagus

(Translated by Google) Very long in service. Not good at optimizing time. It would be nice to speed up the movement in patient care so that it doesn't make the patient wait long. Especially waiting for medication. (Original) Sangat lama dalam pelayanan. Kurang baik dalam mengoptimalkan waktu. Alangkah baiknya d percepat lagi gerakan dalam pelayanan pasien sehingga tidak membuat pasien lama dalam menunggu. Khususnya menunggu pengambilan obat.

(Translated by Google) Please improve the service, don't allow the patient written practice schedule from 3 to 4 o'clock past, there is no examination of even patient 1 Masha Allah.. (Original) Pelayanan nya mohon ditingkatkan jangan diemin pasien jadwal praktek tertulis jam 3 sampai jam 4 lewat aja belum ada pemeriksaan pasien 1 pun MasyaAllah..

(Translated by Google) Precisely Saturday night, May 28, 2021, I just wanted to ask the reception of the Krakatau room what the solution was to move the BPJS to an upgrade, but the reception staff just gasped without hearing what the problem was, as if he understood the rules even though we already knew there was only 1 accompanying us because of us there is no administration yet so 2 people have to take care of it, I'm disappointed that ethics should still be applied, sometimes you don't know who to talk to as if it's always right (Original) Tepatnya sabtu malam 28 mei 2021, saya tadinya hanya mau nanya ke bagian penerimaan ruang krakatau bagaimana solusi pindah bpjs ke upgrade, tapi di bagian penerimaan udah ngegas ajah tanpa dengar apa masalahnya seakan dia yg paham aturan padahal kitapun sudah tau hanya 1 yg menemani dikarnakan kita belom adminiatrasi jadi harus 2 orang yg mengurus, saya kecewa seharusnya etika tetap diterapjan ya kadang anda tidak tau berbicara dengan siapa seakan selalu benar

Ok

(Translated by Google) Worse than RSUD. (Original) Lebih parah dari rsud.

(Translated by Google) Want to ask here can you swab or not?? If possible how much does it cost? Thanks (Original) Mau tanya disini bisa swab gk yah?? Kalau bisa biaya nya brpaa? Makasih

(Translated by Google) The service is very good, my family is quick to respond to help (Original) Pelayanan sangat bagus keluarga saya cegap tanggap diberikan pertolongan

(Translated by Google) Super long service ,. Taking the longest medication, even though the hospital should have taken precedence, almost 1 hour of waiting, I saw that an employee entered the pharmacy taking medicine ahead of the other queues, moreover I saw there were women queuing up since I arrived he was waiting until I came home he was still waiting in line ,, (Original) Pelayanan super lama,. Ngambil obat terlama, padahal seharusnya RS ke RS lebih diutamakan, hampir 1 jam nunggu,, saya liat ada karyawan masuk farmasi ngambil obat mendahului antrian2 yg lain, apalagi saya liat ada ibu2 antri semenjak saya tiba beliau sudah nunggu hingga saya pulang beliau masih nunggu antrian,,

(Translated by Google) old service (Original) pelayanan lama

Ok

(Translated by Google) Hopefully in the future for the administrative process and the queue can be improved, my advice is that the files that go around for tension and the rest are brought to the patient, not to the staff, sorry for the staff, they have a lot of work, if the file is brought with the patient to the tension center, to the doctor's office to the cashier, maybe the system the queue will be even better... The handling in the ER takes quite a long time... For the treatment I'm in main class 1, it's okay for the treatment... Yes, hopefully in the future it can be improved again... (Original) Semoga kedepannya untuk proses administrasi dan antriannya bisa di perbaiki, saran saya berkas yang keliling buat ke tensi dan sebaginya di bawa aja sama pasiennya jangan sama petugasnya kasian petugasnya udah banyak kerjaan kalo berkasnya di bawa sama pasien ke tempat tensi ke tempat dokter ke kasir mungkin system antriannya akan lebih baik lagi... Penanganan di IGD nya cukup lama ... Untuk perawatannya saya di kelas utama 1 lumayan sih untuk perawatanya... Ya mudah mudahan kedepannya bisa di tingkatkan lagi...

(Translated by Google) I operated, but why didn't I remove all the lumps (Original) Saya operasi tapi kenapa tdk d angkat smua yg jadi benjolan nya

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