(Translated by Google) For doctors and the service is good, but when I check the lungs, I just don't have the diagnostic paper, when I go back to the puskesmas asking for a referral letter for lung specialists, instead I am scolded by the doctor at the puskesmas "is this only where the paper is" what's because bpjs class 3 service like that, the hospital should understand this problem if you seek treatment, you will definitely see the laboratory results (Original) Untuk dokter dan pelayanan baguslah , tpi masa saya cek paru dapet ronsenan aja kertas diagnosa nya ga ada , saat saya balik lagi ke puskesmas minta surat rujukan buat sepesialis paru malah di omelin sama dokter yang di puskesmas "apa ini cuma ini mana kertasnya" apa karna bpjs kelas 3 pelayanan begitu , harus nya rumah sakit ngerti lah soal ini klo berobat pasti kan di liat hasil laboratorium nya

(Translated by Google) The emergency room service is not very good, the patient is not given any action even though his condition is critical, the nurses are all wearing hijab but they seem to have no ethics and laugh in front of sick people, for male nurses, if the patient's family asks, he will definitely answer with gassy.. #sad (Original) Untuk pelayanan igd sangat tidak baik, pasien tidak diberikan tindakan apa-apa padahal kondisi nya kritis, perawat semua berhijab tapi seperti tidak punya etika dan tertawa-tertawa di depan orang sakit, untuk perawat yang laki-laki, jika keluarga pasien bertanya pasti dijawabnya dengan ngegas.. #miris

This hospital provide free charge for dhuafa member. Good hospital

(Translated by Google) So sorry the service in the ER is not satisfactory, my mother has complained of this pain, I still have to wait in line to enter the ER for up to 2 hours. After entering, I was told to wait again without any information from the nurse. It seems that we ourselves have to actively ask questions because if we don't we will continue to be told to wait. And also the attitude of the nurses needs to be educated on how to treat their patients properly, don't be rude, rude, and arrogant, even though we ask nicely. Please tell me, min. Thank you. (Original) So sorry pelayanan di IGD kurang memuaskan, ibu sy sdh mengeluh sakit ini masih harus tunggu antrian utk masuk ke igd hingga 2jam. Setelah masuk masih suruh tunggu lg tanpa ada info apapun dr perawat. Sepertinya kita sendiri yg harus aktif bertanya krn klo tidak akan terus menerus disuruh tunggu. Dan juga atitude perawatnya perlu diedukasi lg penanganan ke pasiennya dengan baik jangan judes, jutek, dan songong padahal kita tanya baik2. Mohon disampaikan ya min. Terimakasih.

So sorry for this star but i have to be honest if i didn't get a good experience while being treated here

(Translated by Google) The service is very friendly, good, the doctor is also very friendly in understanding me as a nagging patient hehe .. Honestly I really like the clean and beautiful environment surrounded by large trees .. also suitable for taking green photos (Original) Pelayanan yang sangat ramah baik, Dokternya juga sangat ramah2 dalam memahami saya sebagai pasien yang bawel hehe.. Jujur saya sangat suka dengan lingkungan nya yang bersih dan asri yang di kelilingi pohon2 besar.. cocok juga untuk pengambilan foto yg hijau2

(Translated by Google) The farm clerk was really quick to say it, it should serve the sick gently, moreover we are also general patients who pay a fee that is not cheap (Original) Petugas Farmasinya ngegas banget ngomongnya, seharusnya melayani orang sakit tuh dengan lemah lembut, apalagi kita juga sebagi pasien umum bayar dengan biaya yang ga murah

(Translated by Google) The health service is quite good, it's just that the attitude of the nurse is very minus, just giving information, she talks loudly and loudly and then there are no manners, can't speak properly, it's like asking for a fuss. Please foster the nurses so that they have a better attitude towards patients and their families. My sister was born there today and I went there and looked for the best hospital recommendation, eh, but look at the attitude of the nurse like that (Original) Pelayanan kesehatannya cukup bagus, hanya saja attitude perawatnya sangat minus, kasih tau informasi saja ngomongnya ngegas dan nyerocos terus gak ada sopan santunnya, gak bisa ngomong baik2 sudah kaya mau ngajak ribut. Tolong dibina perawatnya agar lebih baik ber attitude terhadap pasien maupun keluarga pasien. Kakak saya hari ini lahiran disana dan saya kesana sekalian mencari rekomendasi RS terbaik eh tapi liat attitude perawatnya kaya gitu

(Translated by Google) Please always provide adequate stock of drugs, because the elderly have been waiting for the medicine for a long time but what they get is not full so they have to take drugs outside, sometimes outside drugs cannot be taken because the lab results are not in accordance with BPJS rules. For example, for example: my mother has a diagnosis of diabetes mellitus and sometimes in her pharmaceutical analysis she says the stock of insulin injections is empty and taken at an outside pharmacy, but when you want to take it, the pharmacy cannot accept it because the lab results are not in accordance with the BPJS rules. And sometimes you have to go back and forth from the pharmacy to the hospital to be able to take medicine. Please improve the service for the availability of drugs, both BPJS patients and not. (Original) Mohon utk slalu menyediakan stok obat yg memadai, karna kasian tuk lansia udah nunggu obatnya lama tetapi yg didapatkan kdg tdk full jadi harus mengambil obat di luar kadang obat diluar tidak bisa diambil dikarenakan hasil lab tidak sesuai dengan aturan bpjs. semisalnya contoh : ibu saya memiliki diagnosa diabetes melitus dan kadang di analisis farmasi nya bilang stok suntik insulin nya sedang kosong dan diambil di apotek luar tetapi pada saat ingin diambil pihak apotek tidak bisa menerima dikarenakan hasil lab tidak sesuai dengan aturan bpjs nya. Dan kadang juga harus bolak-balik apotek ke rumah sakit untuk bisa mengambil obat. Mohon untuk ditingkatkan lagi pelayanan tersediaan obat nya baik itu pasien bpjs maupun bukan.

One word thank you

A free hospital for kurang mampu family

(Translated by Google) Even though using the best service BPJS (Original) Walau pakai BPJS layanan terbaik

(Translated by Google) ER service is very very bad. I've been waiting for 2 hours outside the ER but ignored, there's no clarity. He asked the nurse, he said that he was full and busy. Later he would come out for tension but he didn't come out to check on patients outside. Those who have been in the palace are not immediately transferred to the inpatient room but are left alone. If a patient bleeds to the ER, the blood will run out. (Original) Pelayanan IGD sangat sangat buruk. Udah nunggu 2 jam diluar IGD tapi dicuekin ga ada kejelasan. Nanya sama perawat katanya penuh dan sibuk nanti akan keluar buat tensi tapi ngga juga keluar untuk cek pasien diluar. Yg sudah di dalem bukan langsung dipindah ke kamar inap tapi dibiarin aja. Kalau ada pasien pnrdarahan ke IGD bakalan habis itu darah nya .

(Translated by Google) Best regarding the service of all hospital staff (Original) Terbaik perihal pelayanan seluruh Staff RS

Ok

Innalillahi wa inna ilaihi raajiun. Today my brother died in this hospital, thank you for your service all this time, I hope the hospital staff will always provide the best for their patients and always be healthy 🙏

(Translated by Google) The emergency service was very bad and that was what I experienced on the date. 26 May 2021 around 10.30 WIB. Please institute nurses who work that day to be fostered again. Because it will damage the image of the hospital. (Original) Pelayanan IGD yg sangat buruk n it yg saya alami di tgl. 26 mei 2021 sekitar jam 10.30 wib. Tolong etitut perawat yg bekerja di hari tersebut di bina lg. Krna it akan merusak citra RS tersebut.

(Translated by Google) All the nurses in the ER are not friendly and rude (Original) Semua perawat di IGDnya kurang ramah dan jutek

(Translated by Google) The service is not satisfactory, if it can be repaired. (Original) Pelayanannya kurang memuaskan, klw bs d perbaiki.

(Translated by Google) The place is spacious, comfortable and the environment is beautiful because of the many large trees and well-maintained gardens. Service to patients is also good, responding quickly to patient complaints .. (Original) Tempatnya luas, nyaman dan lingkungannya asri karena banyak pohon besar dan taman yan terpelihara dengan baik. Pelayanan terhadap pasien juga baik, cepat merespons atas keluhan pasien..

(Translated by Google) friendly friendly service (Original) pelayanannya ramah ramah

(Translated by Google) the hospital is beautiful, the staff is friendly (Original) rumah sakit nya asri, petugasnya ramah-ramah

(Translated by Google) I went to the pediatric clinic, the doctor was very kind, the explanation was easy to understand .. (Original) Saya berobat ke poli anak, dokternya baik banget, penjelasannya mudah dimengerti..

(Translated by Google) The service is good, thank God when I was hospitalized, the room was clean, the doctor was there to protect me. Even so, RST also has to improve in several services (Original) Pelayanannya bagus, alhamdulilah saat saya menjalani rawat inap, ruangannya bersih, dokter nya mengayomi. Meski begitu RST juga harus berbenah diri dibeberapa layanan

(Translated by Google) Alhmdulillah, with the existence of RST DD, the people who could not be helped (Original) alhmdulilah dengan adanya RS RST DD masyrakat tidak mampu dapat tertolong

(Translated by Google) Bad service! Slow and less polite officers Pay more attention to the service, it's very bad (Original) Pelayanan nya jelek! Lambat dan kurang petugas kurang sopan Lebih di perhatikan lagi deh pelayanan nya,jelek sekali

Ok

Ok

(Translated by Google) It's really good that if you have diarrhea, I will recover and be treated here, that's all (Original) bagus sekali lah kalo sakit mencret mah bakalan sembuh di rawat di sini,dah gitu ajah

Sudah 1 jam lebih orng loketnya gak ada alesan scurity bpjs offline sedang di perbaiki ????? Teknisinya manaaqq ?????? Bpjs bayar kok gini 😌

di jadwal jam 3 tapi sampai jam 4 belum ada dokterny, nanya ke suster dokter dateng jam berapa ga ada yg tau , akhirnya sampai jam 5 juga belum dateng dokterny. bagi yg pertama kali periksa disini kayaknya jarang yg balik lagi. bener2 kosong ga ada pasien yg dateng sampai jam 5

(Translated by Google) Service by phone is very bad (Original) Pelayanan by phone sangat buruk

Im proud to be a part of Rs. Rst dompet dhuafa

(Translated by Google) I want to ask if this hospital does not have a NICU, on June 1, he was referred to this hospital due to premature rupture of membranes but was transferred to Sentosa Hospital on the grounds that there was no NICU.. (Original) Mau tanya RS ini emg ga da NICU ya, tgl 1 juni di rujuk ke RS ini krna Pecah ketuban dini namun di oper ke RS Sentosa dgn alasan tdk ada NICU..

(Translated by Google) therapy visit, Alhadulillah everyone in the therapy room is friendly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (Original) kunjungan terapi , Alhadulillah semua yg ada diruang terapi ramah2 🥰

(Translated by Google) The service is not good, my mother came on June 17, 2021 at around 21.00 WIB, until now, she was given an oxygen tube waiting for the doctor. Her lungs until today, June 18, 2021, haven't come yet, are you waiting until she dies? (Original) Pelayanan kurang bagus, Ibu saya datang tgl 17 Juni 2021 sekitar jam 21.00 wib kmrn sampai skrg cm dikasih selang oksigen menunggu dokter Parunya sampai hari ini tgl 18 Juni 2021 blm datang, apakah menunggu sampai meninggal?

Nice place, cozy..

RS who doesn't respect people's time came to the emergency room with a sick child at 10 am, he said yes, told me to queue and the beds were full, okay, I answered I entered the new IGD at 3 pm ehhhh, I entered the emergency room but was rejected because the dorm room was full I should have been waiting for the information when I came to the emergency room, so that I didn't waste my time like this, 5 hours, you know, I'm hot outside, polll amazing first experience

There is no security system. I lost my cellphone in the middle of the night when everyone was asleep. Claim there is no CCTV. The reason is it's broken. All the CCTVs are BROKEN here so be careful. There are lots of thieves. no one tgfjwb either

The best Hospital in the Area

Good care

The service was very bad, got a lot of medicine, when asked what the function of the medicine was, the pharmacy department answered that they DON'T KNOW ANYTHING BECAUSE THE DOCTOR DID NOT WRITE ON THE PRESCRIPTION THE FUNCTION OF THE MEDICINE!!! What if you give the wrong medicine to a patient during pharmaceutical services like that!!! Waiting for medicine can take a very long time!!! From the start when I came to the reception, I already had a bad impression, WRONG INPUT, I should have gone to a neurologist, instead I entered it to an internal medicine doctor and there was no apologizing at all!! Bad service!

(Translated by Google) I just want to take care of my parents.. I hope the service is good (Original) Baru mau rawat orang tua.. semoga aja pelayanan nya baik

Ok

Gooddd

Good Recommended 👍🏻👍🏻👍🏻👍🏻👍🏻

Great

Pelayanan nya buruk. Ibu saya di covidkan harus di rawat di ruangan isolasi padahal semuanya negatif. Pas saya mau bawa pulang malah di ancem suruh bayar umum. Bener2 merugikan manajemennya. Katanya RS dompet dhuafa tapi malah bikin susah org kecil.

(Translated by Google) Good service. (Original) Pelayanan baik.

Hari ini bapak saya berobat karena dirujuk dr puskesmas kesini dengan kondisi bapak saya yg ginjalnya sudah bengkak dan saya kira bakaln dikasih tindakan setelah cek darah ternyata obat pun suru beli diapotek ntah apotek luar atau rs sementara bapak saya kesakitan akhirnya ambil obat dr rumah,ratingnya bagus tp ke yataanya gk sebagus rating digoogle ini pelayanannya

Pengambilan obatnya terlalu lama sampe 3 jam

(Translated by Google) The experience of registering via WhatsApp but replying an hour later, when I replied, I got a queue 20 minutes later, while the trip to the hospital was about 30 minutes, so it wasn't in a rush. Asked to reshedhule instead told wa again to another number. Please respond more quickly... Thank you (Original) Pengalaman melakukan Pendaftaran lewat WhatsApp tapi balesny sejam kemudian, pas di balesnya dapet antrian 20 menit kemudian sedangkan perjalanan ke rumah sakitnya sekitar 30 menitan, jadi ga keburu. Diminta reshedhule malah disuruh wa lagi ke nomer lain. Tolonglah lebih fast respon ... Terimakasih

(Translated by Google) Clean, green, comfortable, hygienic, friendly (Original) Bersih,hijau,nyaman, higienis,ramah

(Translated by Google) In front of the hospital there is a delicious fried rice cook, if you want a lot or a little, you must add + there are pieces of chicken gizzard liver, it's really good (Original) Depan rumah sakit ada tukang nasi goreng yang enak,mao banyak atau sedikit pasti ditambah+ada potongan hati ampela ayamnya mantep dah

(Translated by Google) Thank you for the Integrated Healthy House of Dompet Dhuafa which has helped the surrounding community a lot, Alhamdulillah, the facilities are quite good, and the service in each unit is quite friendly, hopefully RST will continue to progress... Amen (Original) Terimakasih untuk Rumah sehat Terpadu Dompet Dhuafa yg sudah banyak membantu masyarakat sekitar, Alhamdulillah fasilitasnya cukup baik, dan pelayanan di setiap unitnya cukup ramah-ramah, semoga RST makin maju... Aamiin

(Translated by Google) Is there a phase 2 vaccine? (Original) Apa ada kah vaksin tahap 2?

(Translated by Google) Alhamdulillah, the handling is fast and friendly, hopefully it will be more blessing for the community and the poor (Original) Alhamdulillah penanganannya cepat dan ramah, semoga semakin berkah untuk masyarakat dan kaum dhuafa

Pelayanan dokternya lama. Pasien sudah di tensi sudah masuk ke igd tapi blm di periksa dokter sampai 1 jam lebih. Tolong lah managemen nya kalo kekurangan orang ya di tambah. Layanan farmasi lama masa nunggu obat dari pagi sampe siang blm beres juga. Untung perawat2 IGD nya baik mau ngasih tau terus. Coba manajemennya bisa di tingkatin lagi.

(Translated by Google) The pediatrician, a / n winda doctor, is really good. The explanation is easy to understand and willing to listen to patient complaints, the feedback is good ... but for the pharmacy department, the procedure is grouse, you have to take the queue number for the prescription first, then call and get the queue number for taking the drug. And the queue for taking the medicine is luaaamaaaaaaaaaaaaaa .. I understand, because all of the policemen gather together at the pharmacy ... but maybe it can be fixed for the procedure at the pharmacy so that the patient doesn't really pile up in front of the pharmacy. Especially in the delivery of the medicine so that it can be hastened, sorry for the children and the parents because the wait is too long .. 🙏🙏 (Original) Dokter anak nya a/n dokter winda baik banget. Penjelasan nya mudah dimengerti dan mau mendengarkan keluhan pasien, feedback nya bagus.. tapi untuk bagian farmasi prosedurnya belibet, harus ambil nomor antrian resep dlu, setelah itu dipanggil dan dpt nomor antrian pengambilan obat. Dan antrian pengambilan obat nya itu luaaamaaaaa bangeeett.. 😔😔 Paham sih krn dr semua poli kumpul jd satu di farmasi.. tapi mungkin bisa diperbaiki untuk prosedur di farmasi nya biar pasien ga numpuk banget di depan farmasi. Terutama di penyerahan obat nya agar di percepat, kasian anak² dan orang tua krn nunggu nya kelamaan.. 🙏🙏

(Translated by Google) Thank God I can enter a ponek, may Allah make it easy for her birth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (Original) Alhamdulillah bisa masuk ponek, semoga lahirannya Alloh permudah 🤲

free of charge hospital, for all services, for dhuafa and BPJS PBI

Sis, I had an accident on Wednesday afternoon at 15.30 but was rejected by the Duafa hospital, the security guard said the emergency room was full. It's crazy that security guards can turn away patients who are already dying. "This is human life, you know, people who have fainted are taken by residents but the security guard can refuse without interacting with the nurse." Please teach the security guard why he can refuse a patient who is about to die. even though at least if the emergency room was full, I could provide first aid to my family. It's so bad that hospitals are turning away patients who are already dying. I would not accept it if my position were my brother. I hope the security guard will be given a sanction for his service period. You guys work in the service department. So please serve with conscience, don't be like a prison guard. We are humans, not animals that you can just throw away.

So far so good

Assalamualaikum wr wb, we, the family of the late mother ASNIDAR, thank you for the service of DOCTOR SON and nurse FITRI poly surgery during this time at the DUAFA hospital for taking maximum care of my late mother, my family and I say many, many thanks for the very, very optimal service for my mother

The waiting time in the emergency room to be examined is very, very long

Thank God, the sit set was handled quickly The doctors and nurses are all very friendly

Alhamdulillah, on behalf of the patient Anis Baryadi is very grateful for Dr. Putra's help, as long as he is a patient he is not taken away from services in the ICU, inpatient and also outpatient care, I hope the doctors and nurses are always trustworthy and blessed to be able to treat patients who can recover. Good luck RST. Dompet Dhuafa could be another example of a hospital.

Alhamdulillah, I am very satisfied with the service at this hospital... I went straight to the emergency room, it was handled straight away... I didn't have to wait. Even if you use BPJS But the service is very sit set. All nursing and doctor staff Friendly2

Assalamualaikum... Thank God my child is now healthy... who has been taken care of by the son's doctor and nurse Fitri, Raras, thank you for the treatment.