1/5 Riana S. 1 year ago on Google
(Translated
by
Google)
We
are
boarding
students
here,
so
we
went
to
the
Hels
Hospital
because
it
was
urgent
when
my
friend
was
sick.
In
my
opinion,
the
front
service
is
ok,
but
not
in
the
ER!
please,
dear
sisters,
if
you
talk
to
patients/families
are
you
okay?
how
come
it's
a
loss
if
you
talk
to
the
patient/family
politely.
1.
I
came
to
the
ER
without
any
help
from
anyone,
the
doctor/nurse
did
not
ask,
did
not
welcome.
When
my
friend
sat
down,
he
was
only
asked
what
kind
of
pain
he
was
and
then
he
was
told
to
sleep
in
the
bed.
2.
I
was
confused
about
not
getting
directions
and
finally
stood
up
waiting
for
my
friend
to
be
examined,
suddenly
the
nurse
from
inside
shouted
'Go
ahead,
Ms.
register!'
there
are
a
lot
of
women
so
I
don't
know
who
the
nurse
is
talking
to?
let
alone
touch
me,
just
ordered
him
from
the
room,
obviously
I
don't
know
who
the
nurse
ordered.
And
in
my
opinion
very
unethical.
3.
My
friend
after
being
examined,
there
was
no
diagnosis
whatsoever,
was
not
informed
about
his
illness.
4.
After
I
paid,
and
took
my
prescription,
I
asked
if
I
could
go
home
or
not,
the
nurses
just
answered.
5.
When
another
patient
comes
and
needs
urgent
treatment,
the
nurses
in
the
ER
are
not
alert!
Please
improve
&
be
an
evaluation.
We
paid
with
personal
money,
but
the
service
was
very
bad.
Aren't
you
afraid
that
many
people
are
dissatisfied
with
the
service
but
you
are
paid
for
that
money?
Hopefully
with
this
writing,
the
health
workers
who
are
on
guard
in
the
emergency
room
can
be
dedicated
with
an
open
soul.
(Original)
Kita
mahasiswa
kos
disini,
jd
ke
rs
hels
juga
karna
urgent
aja
kebetulan
pas
temen
saya
sakit.
Pelayanan
didepan
sih
menurut
saya
ok2
aja,
tp
di
IGD
nya
ngga
banget!
tolong
ya
suster2
yang
terhormat,
kalo
bicara
sama
pasien/keluarga
tuh
baik2
kan
bisa?
kok
kayanya
rugi
kalo
bicara
sm
pasien/keluarga
secara
sopan.
1.
Saya
datang
ke
IGD
tanpa
ada
bantuan
dari
siapapun,
dokter/suster
tidak
bertanya,
tidak
menyambut.
Ketika
tmn
saya
duduk
hanya
ditanya
sakit
apa
lalu
disuruh
tidur
dikasur.
2.
Saya
yang
bingung
tidak
mendapatkan
arahan
akhirnya
berdiri
menunggu
tmn
saya
yang
diperiksa,
tiba
tiba
suster
dari
dalam
terika
'Kedepan
dulu
aja
mba
daftar!'
disitu
banyak
perempuan
sehingga
saya
gatau
dong
suster
ngomong
sama
siapa?
jangankan
menyentuh
saya,
menyuruhnya
saja
sudah
dari
bilik,
yang
jelas
saya
tidak
tahu
suster
tersebut
nyuruh
siapa.
Dan
menurut
saya
sangat
tidak
beretika.
3.
Teman
saya
setelah
diperiksa,
tidak
ada
diagnosa
apapun,
tidak
diberitahu
mengenai
penyakitnya.
4.
Setelah
saya
bayar,
dan
mengambil
resep
saya
secara
inisiatif
bertanya
apakah
sudah
boleh
pulang/blm,
suster2
tersebut
baru
menjawab.
5.
Saat
pasien
lain
datang
dan
butuh
penanganan
mendesak
suster2
yang
ada
di
IGD
tidak
sigap!
Tolong
ditingkatkan&menjadi
evaluasi.
Kami
bayar
dengan
uang
pribadi,
tapi
pelayanannya
sangat
buruk.
Apa
tidak
takut
jika
banyak
org
merasa
tidak
puas
dengan
pelayanannya
namun
kalian
digaji
dari
uang
tersebut?
semoga
dengan
tulisan
ini,
para
nakes
yang
berjaga
di
igd
dapat
berdidkasi
dengan
jiwa
yang
lapang.
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