1/5 deviolet a. 1 year ago on Google
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just
had
it!
2
weeks
ago,
Friday
morning,
I
went
to
drg.oki
because
I
complained
of
pain
in
my
upper
left
tooth.
Incidentally,
the
lower
left
tooth
also
has
a
hole,
but
it
doesn't
cause
pain
Finally,
it
was
suggested
that
the
upper
left
tooth
be
removed,
and
I
temporarily
filled
the
lower
tooth
only
given
dexaharsen
from
the
clinic
I
made
another
appointment
for
today
at
1
pm
and
just
confirm
attendance,
no
need
to
queue
Wow,
I'm
really
happy,
there's
no
need
to
queue,
he
said
In
the
afternoon
after
being
here,
my
left
tooth
was
pinched
again
until
I
got
a
headache
I
went
to
another
clinic
and
was
equally
advised
to
remove
the
upper
left
tooth,
but
by
them
my
tooth
was
temporarily
filled,
finally
after
an
appointment
with
the
doctor
I
pulled
out
the
tooth
(which
was
filled
in
the
upper
left
earlier)
2
weeks
later
(today)
I
came
back
here
according
to
the
agreement
I
was
called
at
night
to
come
tomorrow
at
8
and
only
confirmed
attendance,
no
need
to
queue,
but
I
said
I
could
only
come
at
9
and
the
office
doesn't
come
at
9
I
arrived
at
9,
immediately
confirmed
attendance,
was
given
a
number.
sequence,
and
called
ACCORDING
to
the
serial
number
:)
which
one
said
NO
queuing?
π
ok
after
being
called,
i
enter
I'm
going
to
discuss
what
it
says
WITHOUT
queuing
up,
and
the
reason
is
the
DRILL
BROKEN
(?)
pdhl
there
is
no
relationship
between
NO
queuing
and
BROKEN
DRILL
because
in
the
end
I
still
queue
according
to
the
serial
number
ok
then,
I'll
talk
about
my
upper
left
tooth
I'll
tell
you
that
the
upper
left
tooth
has
been
extracted
at
another
clinic
and
drg.oki
explained
that
it
had
to
be
revoked
What
I
can't
understand
is
why
at
another
clinic
I
was
treated
immediately,
it
was
patched
temporarily
and
then
it
was
scheduled
to
be
removed
but
with
drg.oki,
I
didn't.
I
know
that
it
must
be
revoked
but
before
that
I
complained
about
the
upper
left
tooth
but
nothing
was
done
π
Besides
that,
for
the
size
of
fellow
clinics,
the
rates
here
are
more
expensive
than
special
dental
practice
clinics
It
happened
2
weeks
ago,
I
didn't
even
get
a
receipt
if
I
didn't
ask
for
it
even
got
a
receipt
in
the
end
it
was
printed
very
badly
so
the
writing
was
not
legible
So,
the
summary
of
my
complaints
from
Nurdin
Clinic
is:
1.
the
dentist
does
not
understand
the
patient's
complaint
2.
The
service
was
not
appropriate
because
I
was
promised
not
to
queue,
and
in
the
end
I
kept
queuing
for
illogical
reasons
3.
the
price
is
expensive
and
there
is
a
cashier
who
is
not
transparent
because
I
have
to
ask
for
a
receipt
first
and
then
give
it.
receipt
=
patient
rights
in
addition,
i
am
a
general
patient,
not
bpjs
π
(Original)
baru
banget
ngalamin!
2
minggu
yg
lalu,
jumat
pagi
sy
ke
drg.oki
krn
keluhan
gigi
kiri
atas
sakit
nyutnyutan
kebetulan
gigi
kiri
bawah
jg
bolong,
tp
blm
menimbulkan
sakit
akhirnya
disarankan
utk
gigi
kiri
atas
dicabut,
dan
sy
di
tambal
sementara
gigi
bawahnya
hny
diberi
dexaharsen
dr
klinik
sy
dibuatkan
janji
lg
utk
hari
ini
di
jam
1
siang
dan
cukup
konfirmasi
kehadiran,
tanpa
perlu
mengantri
wah
sy
seneng
bgt
dong,
gk
perlu
ngantri
katanya
sore
harinya
setelah
dr
sini,
gigi
kiri
sy
nyutnyutan
lg
sampe
sakit
kepala
sebelah
sy
pergi
ke
klinik
lain
dan
samaΒ²
disarankan
utk
cabut
gigi
kiri
atas,
tapi
oleh
mereka
gigi
sy
di
tambal
sementara,
akhirnya
setelah
janji
dg
dokter
lalu
sy
cabut
gigi
(yg
sudah
ditambal
kiri
atas
tadi)
2
minggu
kemudian
(hari
ini)
sy
datang
kembali
kesini
sesuai
perjanjian
malamnya
sy
di
tlp
utk
datang
besok
jam
8
dan
hny
konfirmasi
kehadiran
sj,
gk
usah
ngantri,
tp
sy
bilang
sy
baru
bisa
dtg
jam
9
dan
ktnya
gpp
dtg
jam
9
sy
dtg
jam
9,
lgsg
konfirmasi
kehadiran,
diberi
no.
urut,
dan
dipanggil
SESUAI
nomor
urut
:)
mana
yg
katanya
TANPA
ANTRI?
π
ok
setelah
dipanggil,
sy
masuk
sy
lgsg
bahas
yg
katanya
TANPA
ANTRI,
dan
alasannya
BOR
RUSAK
(?)
pdhl
gak
ada
hubungannya
antara
TANPA
ANTRI
dan
BOR
RUSAK
krn
pd
akhirnya
sy
tetap
antri
sesuai
nomor
urut
ok
lanjut,
sy
bahas
soal
gigi
kiri
atas
sy
sy
ceritakan
akhirnya
gigi
kiri
atas
sudah
dicabut
di
klinik
lain
dan
drg.oki
menjelaskan
bahwa
memang
hrs
dicabut
yg
sy
tidak
habis
pikir,
kenapa
bisa
di
klinik
lain
sy
ditangani
langsung
di
tambal
sementara
lalu
dijadwalkan
utk
cabut
tapi
dg
drg.oki
sy
tidak
begitu
sy
tau
bahwa
memang
harus
dicabut
tp
sebelumnya
sy
sudah
mengeluhkan
gigi
kiri
atas
tersebut
tp
tidak
ditangani
apa-apa
π
selain
itu,
utk
ukuran
sesama
klinik,
tarif
disini
lebih
mahal
dibandingkan
klinik
praktek
khusus
gigi
kejadian
2
minggu
lalu,
bahkan
sy
gk
dapat
kwitansi
kalau
sy
gk
minta
dapat
kwitansi
pun
akhirnya
di
print
sangat
jelek
shg
kurang
terbaca
tulisannya
jd,
ringkasan
keluhan
sy
trhdp
klinik
nurdin
adalah:
1.
dokter
gigi
tidak
mengerti
keluhan
pasien
2.
pelayanan
tidak
sesuai
krn
sy
dijanjikan
tidak
antri,
dan
pd
akhirnya
sy
tetap
antri
dg
alasan
gak
logis
3.
harga
mahal
dan
ada
petugas
kasir
yg
kurang
transparan
krn
sy
harus
meminta
kwitansi
dulu
baru
dikasih.
kwitansi
=
hak
pasien
sbg
tambahan,
saya
pasien
umum,
bukan
bpjs
π
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