Very nice efficient place. Took care of my needs and got me the car I wanted. Everything they said would be refunded was (deposit) and no issues with the car at all. Only issue I have is they do not explain what you have to do for tolls pay by plate in states that do not have that option or no cash option then you get fined 25 dollars for each toll. That was a downside on Enterprises hidden fees not anything specific to badly rate the store itself.

Staff was friendly and knowledgeable. Process was quick and easy and being able to drop car off at the shop my car was at was great. Would definitely use the New Lenox location again.

The lobby is tidy, staff are friendly and acknowledge your arrival. The inventory is better than other locations in the are. The scarcity lately is frustrating! The process of acquiring a rental is simple enough and the location is easy to get to.

Staff is friendly and professional, I rent here often and always have had good service with no issues.

They charged me 25.00 admin fee for 1 toll, they neglected to tell me to bring my responder if i was to go through any tolls. Called corporate and they totally blew this off. Enterprise is not a stand up company. Called and called and no results

I was stolen money from this office since they overcharged me for 5 extra days that I didn’t even have the rental car. All because someone didn’t do their job right. Do not recommend you go there. I called their office to fix the issue & all they did was have an attitude & made it seem like I was at fault.

Rented a vehicle at the Enterprise in New Lenox, IL. I received a nice car for a reasonable price.

Bad place to rent a car, I booked a standard chevrolet for 91$ when I got there they give me different price of 200$ +taxes