I arrive at 8.35 to do blood tests, I don't have a mask, moreover it is questionable whether a blood sampling center can be approved for a hospital or RSA for which it is mandatory, however I returned to redo some tests already done 1 month ago when the mask had been provided by them, but this time they don't give it, knowing it, and they tell me to go and buy it. The shop next door is closed and I should go to the Coop supermarket. Apart from the rudeness, they didn't even look up to talk to me, these people don't realize that the others work too and if I set the exams at 8.35 there will be a reason and I can't go out, go to a supermarket and come back with the mask. Furthermore, you say it first if you have decided not to provide them anymore. Well done, you saved 20 cents on masks and lost 180 euros in exams, mine today and those of all 50 employees of my company which will change the agreement.

👍🏼

(Translated by Google) Hello, I went there only once and I had a great time, thorough examination, Dr. Mangiafico was very scrupulous, I will definitely return. I recommend it to anyone who needs a gynecologist. The girls are also good and friendly .... (Original) Buongiorno, ci sono andata una sola volta e mi sono trovata benissimo,visita accurata ,il dottor Mangiafico è stato molto scrupoloso, sicuramente ci ritornerò. Lo consiglio a chi avesse bisogno di un ginecologo. Brave e cordiali anche le ragazze....

Ho usufruito di molti servizi e sono sempre rimasta soddisfatta. E' la mia prima scelta. Personale disponibile e cordiale. Parcheggio molto comodo e gratuito.

(Translated by Google) New, modern, clean medical center with highly trained, courteous and helpful staff and doctors, I have been there several times and each time they have managed to amaze me with the service. Punctual visits very short waiting times certainly a well-organized center where you can go without worries. (Original) Centro medico nuovo, moderno, pulito e con personale e medici tutti altamente preparati, cortesi e disponibili, ci sono stata diverse volte e ogni volta sono riusciti a stupirmi per il servizio. Visite puntuali tempi di attesa brevissimi sicuramente un centro ben organizzato dove andare tranquilli.

(Translated by Google) I found hospitality, professionalism and absolute cleanliness. Applause to Dr. Scarcella and his colleague, the best you could meet. (Original) Ho riscontrato accoglienza, professionalità e pulizia assoluta. Plauso al dottor Scarcella e al collega, il meglio che si potesse incontrare.

(Translated by Google) Kindness, precision, punctuality, I couldn't have asked for better. Really very satisfied. Congratulations to all the staff, thank you very much. (Original) Gentilezza, precisione, puntualità, non avrei potuto chiedere di meglio. Davvero molto soddisfatta. Complimenti a tutto lo staff, grazie di cuore.

(Translated by Google) great medical center! the girls are very kind and prepared !! I have to congratulate the manager (Gloriana) for her professionalism and the nurse (Michela) for her sweetness !! Congratulations to all the staff (Original) ottimo centro medico! le ragazze sono gentilissime e preparate!! devo fare i complimenti alla responsabile(Gloriana) per la sua professionalità e all'infermiera (Michela) per la sua dolcezza!!Complimenti a tutto lo staff

Today I had an appointment with the doctor. Giannicola Lucidi and he didn't show up. Tell me if this is professional behavior on the doctor's part.

I am writing because after various problems I believe it is correct to report the rudeness of the receptionists at the DYADEA centers and I am not the only person to complain. I already canceled some time ago due to the arrogance shown on the phone, today I canceled again. Yesterday 09/27/23 I called the Borgo center office but the call was aborted, I spoke to an employee at the office who sent me back to you because she didn't know how package confirmation works. Today I received the confirmation but the time wasn't clear, I called and the "miss" insisted, telling me "you haven't booked the prevention package" I calmly explained the route and I heard the reply "oh well, whatever.... " whereupon I canceled everything and told her that if she doesn't want to work she can stay at home. I don't understand why if people aren't predisposed to contact with the public they don't go and do another type of job

Excellent customer service as I was called a couple of times to sort out unisalute bureaucratic issues before the appointment. Furthermore, the mole exam with Dr. Castigliego went very well, the doctor was kind and attentive, she also explained my condition to me well, how often to do a check-up again, etc.

Great professionalism on the part of both the doctors and the reception staff. Something also noted in the other centers. Intuitive bookings via the site and quick turnaround times. We all went there as a family, even without having insurance coverage. Thank you

(Translated by Google) excellent availability and professionalism the kindness of the staff at the reception is really a rarity (Original) ottima disponibilità e professionalità la gentilezza del personale al ricevimento é davvero una rarità

Ho trovato nel centro accoglienza e professionalità sia nel personale di accettazione che nel personale medico

(Translated by Google) Borgo Panigale center: excellent impression from the first visit! Very kind, efficient and discreet reception clerk and nurse. Punctual and very professional doctors. (Original) Centro di Borgo Panigale: ottima impressione fin dalla prima visita! Impiegate al ricevimento e infermiera addetta ai prelievi molto gentili, efficienti e discrete. Medici puntuali e molto professionali.

Centro ok, peccato che gli esami non sono pubblicati sul fascicolo sanitario come succede per altri ambulatori, ma bisogna registrarsi sulla loro piattaforma per scaricarli onlline e poi caricarli in automatico sul fascicolo sanitario

Mi reco spesso in questo centro per esami di controllo, in convenzione con UniSalute. Staff professionale e gentile, dottori competenti, empatici. Grande professionalità e disponibilità del dott. Eugenio Scarcella.

(Translated by Google) Long live these centers that make up for Healthcare which is in complete chaos. Perfect kindness and competence. (Original) Evviva questi centri che sopperiscono alla Sanità che è nel caos più completo. Gentilezza e competenza perfetti.

(Translated by Google) Employees kind and fast. Excellent digital organization. It is possible to download the app for reservations, get the reports etc. etc. (Original) Impiegate gentili e veloci. Organizzazione digitale ottima. E possibile scaricare l'app per prenotazioni, avere i referti ecc ecc.

Excellent impression. Visit booked online quickly and easily. Friendly and very efficient reception staff, no waiting, very punctual. Ultrasound and visit performed by Doctor Scarcella, who I would not hesitate to define as extremely professional, available to provide clear and understandable explanations. Absolutely recommended.

I booked the visit through the Da Vinci website only to receive a phone call shortly afterwards in which they told me that due to "overbooking" the visit I had booked was not available, and they moved it almost a month later, further away (Bentivoglio ) and where it cost even more! Only the day before I received an email saying that I had to take a urine test, which obviously I hadn't done, and today I had to skip this visit too.

Excellent, competent and professional radiologist. Embarrassing acceptance, numerous rude and inefficient people, I was not given the code to consult my report and I had to call back making various attempts while waiting, having received the code by email I can only see the invoice, but I will physically go to collect it. For the exam I didn't have the request with me, because due to my current state of health being compromised, therefore stress, I had left it at home and perhaps I would have needed the computer to access the health file, I was told that it wasn't their problem , that I was the last patient and that if I didn't get the request within a few minutes the radiologist would leave. I solved it in a few minutes. Luckily, the exam done with the radiologist cheered me up because of his skill. I am a nurse and whoever welcomes a patient/paying customer should be up to the role of welcoming, informing and resolving possible problems with empathy and kindness since we don't know what illness afflicts those who undergo the diagnostics. Every job must be done well and when dealing with the public you must be prepared. I hope I never need to contact this center again.

kindness, education and competence, I was very happy