Dam Health Manchester Clinic image

Dam Health Manchester Clinic

Diagnostic center Health consultant Medical group Transportation service Blood testing service Travel clinic

👍👍 Had my antigen test done yesterday. The staff were all professional and polite. It was well organised. The waiting time was minimal and the lady who carried out my test was really friendly and efficient. My results were back quickly on the app they suggested and a little later via email. Great servi... People often mention test, hours, results,


Address

Unit 3, Empress Business Centre, 380 Chester Rd, Old Trafford, Stretford, Manchester M16 9EA, United Kingdom

Contact

+44 330 174 2200

Rating on Google Maps

3.30 (50 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 6 pm
  • Friday: 8 am to 6 pm
  • Saturday: 8 am to 6 pm
  • Sunday: 8 am to 6 pm
  • Monday: 8 am to 6 pm
  • Tuesday: 8 am to 6 pm
  • Wednesday: 8 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: test (11) hours (8) results (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mena S. 2 years ago on Google • 104 reviews
    Had my antigen test done yesterday. The staff were all professional and polite. It was well organised. The waiting time was minimal and the lady who carried out my test was really friendly and efficient. My results were back quickly on the app they suggested and a little later via email. Great service. Highly recommend.
    3 people found this review helpful 👍

  • 5/5 Florin Daniel T. 1 year ago on Google • 111 reviews
    Nice staff. Great people 👏. We receive the results in 30 min. On antigen test. Do not read the bad reviews they are great team DAM health🙂🙂.
    2 people found this review helpful 👍

  • 1/5 Elric L. 2 years ago on Google • 3 reviews
    I and my wife submitted our tests via the app for a rapid fit to fly home test. The promise is a 30 minute result. We both passed. All good, so you would think. However, we are now over 26 hours on and 12 hours before our holiday. 7 emails, 4 twitter chats, 2 phones which took over an hour. Result, another promise we will have our certifications within an hour. 2.40 later and still no certificates. Live chat does not work, and all but one email remain ignored. Truly shocking customer service. Thankfully, I have legal cover. Dam Health are on the hook for the cost of our cruise.
    2 people found this review helpful 👍

  • 1/5 Beatriz L. 1 year ago on Google
    Where do I begin? We had a fit to fly appointment, today at 9 am, and the clinic is closed! Not one email or a phone call to let us know anything! Will go further with this complain, what a unprofessional clinic in manchester, now we gonna have to test at the airport!!!!
    2 people found this review helpful 👍

  • 1/5 AJ A. 2 years ago on Google • 8 reviews
    Charge you an admin fee if you have to cancel your appointment (even 2 weeks in advance). This fact is conveniently hidden in small print in their cancellation policy. Daylight robbery for a genuine cancellation. Beware of booking an appointment here, unless you are sure you can attend.
    1 person found this review helpful 👍

  • 1/5 Natasha S. 1 year ago on Google • 4 reviews
    Would not recommend - got a PCR test for myself and my child to travel to China. They sent me the fit to fly certificate and has got the date I had my test done wrong. This therefore meant that the airline/country would not accept it as it had to be within a 48 time frame. The only saving grace is someone at the office resent me the correct one shortly before the check in closed. However, when paying for this service, you should be able to rest easy that they are able to enter the correct data onto their forms. Their mistake could have cost me a 5 thousand pound flight. I then heard at check in that this was not the first time on that day that DAM had made mistakes (putting passport details in wrong).
    1 person found this review helpful 👍

  • 5/5 Debra H. 1 year ago on Google • 7 reviews
    Just been to Dam Health Manchester for an antigen fit to fly test. (2 hours result) No problems at all. Lovely lady did the tests and we received our results in 40 minutes. Will definitely use again.

  • 1/5 aiyanna a. 1 year ago on Google • 4 reviews
    Avoid at all costs!!! Very rude and unprofessional. They don’t say anywhere on their website that cancellations are not refundable. I booked a test for £59, had to cancel and I did more than 48 hours before the appointment time. I was refunded £29, as a gesture of ‘good will’ (!?). Why they retained an admin fee of £30 I will never understand. Don’t use this service, I will make sure a lot of people know about how terrible this company is.

  • 5/5 Hui C. 1 year ago on Google • 3 reviews
    Staff are very friendly and clear in the instructions. We were allowed to do the test a bit earlier. Results were supposed to come within 24 hours, but it came to me after about 7 hours, really efficient. Would recommend to others.

  • 5/5 Victoria R. 1 year ago on Google
    Staff were very professional, really really lovely. My daughter was very nervous when arriving, and they made her feel very relaxed… which makes us parents feel relaxed too. Thank you both and we will make sure we recommend you always. Very seamless indeed :-)

  • 5/5 Anthony B. 1 year ago on Google • 2 reviews
    Not sure why all the bad reviews I had my test at 1pm paid for before midnight results and certificate was received at 21:30. Staff were pleasant and very helpful. Based on my experience I would recommend.

  • 5/5 Alexandria T. 2 years ago on Google • 2 reviews
    What a lovely team based in DAM Health Stretford. I rescheduled a booking and was meant to arrive at Manchester City Centre but shout out to Claire for rearranging this appointment for me. From the start to finish, each member of staff were so pleasant and gave me step by step advice as to what would happen next. I booked the results within 24hours PCR Fit to Fly Test. Appointment at 9.30am and I received my results within 6 hours. Thank you to this amazing team for making the process fast and efficient.


Call +44 330 174 2200 Open on Google Maps

Trends



Last updated:

Similar Diagnostic centers nearby

Last updated:
()