I went to Nando’s Manchester White City last Friday which was the 29th of July, I hadn’t been to Nando’s for sometime & looked forward to it me & my cousin went in & from the start to be fair & transparent was completely disappointed as we had come all the way from London & was having a break in between meetings. The tables were not cleared & messy, the restaurant wasn’t even that busy, our food took around forty minutes to arrive which was frustrating as we was hungry. The girl serving us was friendly hence the rating being reflective of that but she was forgetful unfortunately & the majority of the staff seemed uninterested. There was one staff member having his lunch break opposite us as he should but we was verbally & visually unhappy due to the wait time, considering the size & scale of Nando’s you would think there would be an area where staff could eat their lunch in their own space but that aside he was the only one sitting near/around us again with messy tables. I hope if I ever find myself in Manchester again that there is improvements as overall the retail park & location was convenient therefore I may come back in the future & I hope this helps you improve your branch.

Me and my housemate absolutely love it here and frequent the establishment often. However PLEASE fix the ice machine, it’s been months now and I need an icy beverage. Its getting beyond a joke Love you all though

£18 for half 🐔 peas, chips and a drink. Mehh. The chicken is quite slim, so there's lots of bones, not too much meat. For groups or for people with disabilities there should be someone to take your order. There's no real personal touch anymore. Not much of an atmosphere in there, although I was in good company so was alright I suppose. Staff were OK and pleasant when seen but often not around. Seemed somewhat understaffed.

As usual, greeted by Front of House, friendly & accommodating. Ordered wings & two sides mash potatoes & coleslaw. Very nice, good temperature and not waiting times. The daughter ordered chicken burger & fries. Again very nice ( the rest as above ) Will be going again

This Evening at 5.30pm I went to Nando’s White City to order a take-way. I was served by a lovely young lady called Kaizia What a credit Kaizia is to Nando’s. It was such a welcome surprise to be served by a well mannered lovely smiling young lady. Kaizia has a bubbly personality and was so well manner. I just have to call Kaizia out as she was outstanding! I will definitely be going back again if I know Kaizia on the desk or working. Thank you for serving me.. True Customer Care!

Grilled chicken is better for your health than fried chicken. Nando can cook a great grilled chicken with variety of sauces.

I went into celebrate my birthday with my wife. The first member of staff was not helpful. He assumed everyone had been to Nando's before. The others where excellent. We enjoyed our meal. I will go back.

Service and food was much better then any other Nando’s franchise in the area, not mentioning it was quite packed!!