Akuarius Hotel image

Akuarius Hotel

Hotel

😠 Horrible Management! I stood 5 nights 6 days, the elevator didn't work and I had a stroller, my baby bag with personal items was stolen from inside the hotel because I was forced to go down a small rickety spiral staircase! The security cameras were not working, security is only available at night,... People often mention hotel,


Address

Calle Duarte esq, Bonao 42000, Dominican Republic

Website

akuariushotel.com

Contact

+1 809-296-0303

Rating on Google Maps

4.10 (511 reviews)

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Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Carmen P. 7 years ago on Google
    Horrible Management! I stood 5 nights 6 days, the elevator didn't work and I had a stroller, my baby bag with personal items was stolen from inside the hotel because I was forced to go down a small rickety spiral staircase! The security cameras were not working, security is only available at night, the management was disrespectful and didn't even attempt to change accommodations considering the elevator was not working and I had a baby. I lost 4 vacation days because of this helltel! The food was decent but not that good and the air conditioner worked that's the only positive thing I can think about this hotel.....
    2 people found this review helpful 👍

  • 5/5 Chris M. 1 year ago on Google
    After spending a small fortune on the beach we were looking for a place to lay our heads near our family's home in Bonao. We rented 3 rooms, one large suite with a jacuzzi, a double and a single - $136/night for all three rooms. Check-in was fast, the rooms were clean and all had cold A/C, high pressure hot and cold water, cable TV, refrigerator and complimentary bottled water. The beds were comfortable enough to sleep painlessly. There was very limited noise; no late night partying just some doors slamming during some early morning departures. There is a free parking lot and a security guard on duty watching the lobby and parking lot 24/7. We felt extremely safe inside and around the area of the hotel both during the day and very late at night. The pool was clean and warm. There is an excellent Cigar lounge called Humo down the street that offers karaoke, it's a great time that safe and also offers parking and security. Some of the previous reviews I've read mention items being stolen. During my stay I saw several items like a woman's purse left unattended in public areas of the hotel. I suspect many of the people complaining about theft aren't taking common sense precautions and then later blame the hotel. This hotel seemed very secure. Last, the restaurant. We had breakfast there and I'm just going to assume they had a bad day. The food was fine when it arrived, but it took a very long time. My review is really about the hotel, so I'm leaving my rating at 5-stars. Hopefully the restaurant's service is better for your visit. If you're looking for a clean, safe, affordable hotel in Bonao look no further, this is the place.
    1 person found this review helpful 👍

  • 2/5 Bellmanforu S. 2 years ago on Google
    The reception area, the hall ways we're very pretty. The room was a surprise. Water pressure in the bath tub almost disappeared and then would return in a never ending cycle. The water made its way around the upper rim of the tub and unto the floor. The toilet seat cover was loose. The only dresser in the room had 3 of the 4 draws broken. TV remote would only turn on TV. The bed and air conditioning was the only positive. I was told this was the best hotel in the city of Bonao. I hope it was just this room that missed the mark.

  • 2/5 castaño p. 1 year ago on Google
    The place is ok, how ever the food (specially the meat and fish) is not fresh, other than that it was ok.

  • 5/5 Angie G. 2 years ago on Google
    Great staff and very family friendly!!!! Cute little town at the bottom of the mountains. The waterfalls and rivers are a must see!!!

  • 4/5 Patricia Peachesz Glass Z. 2 years ago on Google
    Nice people, decent food clean rooms, good proved

  • 2/5 Richard G. 4 years ago on Google
    Rooms need to plug in all electrical components like TV'S, WIFI,PHONES AND CLOCKRADIO NEED BETTER FURNITURE OLD AND SOME IN BAD CONDITIONS POOL IS ON 2ND FLOOR AND VERY SMALL LIKE A 6 PERSON POOL BUT EMPLOYEES ARE VERY NICE AND HELPFUL

  • 5/5 California Process Servers N. 5 years ago on Google
    Great Hotel Downtown Bonao, excellent accommodations. I been here 2 days now, hotel staff is awesome, great security, the best. I am here for 4 more days and I planned to return next time in town. Akuarius hotel looks like the business man hotel, I have met some interesting guys. Room are clean with great air conditioning and excellent hot water, WIFI, enjoying it all, during my stay. I highly recommend Akuarius hotel. Sherman Peters Jon Serve Associates Rancho Cucamonga CA 91729

  • 2/5 Danny F. 4 years ago on Google
    This place is very outdated. They do have good food though. Love the natural organic passion fruit juice.

  • 1/5 Unforgettable 1 year ago on Google
    Two people in my party were bitten up overnight and it was not by mosquitoes, spiders or ants. The front desk girl did not know the wifi information for the hotel

  • 4/5 The Lord F. 6 months ago on Google
    Located in Bonao close to the cente of the city pretty good price, very friendly.

  • 2/5 Ulises O. 1 year ago on Google
    Always great people but place needs some upkeep. The TV wasnt working ... no phone in the room so couldnt call down to desk. The room with jacuzzi was nothing like the one on the site.. The pool area looks interesting but bit worn?


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