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  • 1/5 Joshua S. 4 years ago on Google
    - Unfriendly and impolite staff, the way they handle their customer is very bad. - One doorkey for each room instead of each guest. If you don't know each other and the other guest have the key and the room is locked then, you can't enter your own room!! During check-in they said to me that they only have 2 keys for every room, one key is for cleaning service and the other one is for the guests. At the end, 2nd key did'nt exist because I asked to reception as my room was locked and I wanted to go in, the other person at reception said there is no 2nd keys for each bedroom only one key. The worst impression/lie that they left to the customer! - The main entrance door to the bedroom was damaged so I had to play a bit until it opened. it tooks me at least 2 minutes to open that door. - 1 toilet/bathroom for 4 rooms, each room has at least 3-4 beds. So I had a hard time to use bathroom because it was mostly occupied from other guests. - The kitchen there was not clean. Oven was very dirty that you would think couple times before you want to use it and no electric stove in kitchen!! Don't let the photos on their website fool you guys!! - The staff wouldn't hear your complaints about cleanliness in the room and bathroom and no cleaning service came for a week to clean up my room. So forget about service that - Mouses everywhere outside the building!!! (could also be inside). As I sat at beergarden behind the hostel, I saw lot of mouses running around during breakfast and dinner time. Sometimes they went up on the table next to mine which was really disgusting experience. They said it is the city problem and not theirs!! + near the station tannenbusch mitte and penny supermarkt. For those who wrotes good reviews about this hostel and said that they did'nt understand why there are so many bad reviews, you should try to compare it with hostel chain like a&o and you will clearly see huge differences in terms of facility, cleanliness and service. My recommendation would be don't stay there and spend a bit more money for better hostel. The bad reviews here are correct because I experinced it during the stay in this bad hostel!! Last but not least one star rating is too much for this hostel. Sadly, I can't give 0 star for the review.
    5 people found this review helpful 👍

  • 1/5 Marc M. 9 years ago on Google
    Worst place I have ever booked and luckily ended up not staying at. Came to Bonn for my university entrance test the next morning at 7:30 am. I arrived around 9:00 pm and waited for about an hour and half for my room; staff finally told me that I would be relocated to another hotel in a different city. Reason: "some" people (I booked a single room) still occupied it without letting know the management. Mysteriously, the cleaning lady (is there one?) did not notice either that my room was not empty when she cleaned it earlier that day (sounds like lame lie to cover up for classic room overbooking). They showed no initiative whatsoever in providing an adequate replacement. While confronting staff with my test situation and that closeness in the morning would be key to my success, I got a very aggressive response, reminding me of some sketchy formulated, probably made-up, german rights: either, I would go with them to their remote place, or cancel (for free, how nice is that right?) the booking at 11 pm. I just wanted to get out of there, this miserable situation, and canceled. There was no way that I would wake up an hour earlier just to sleep at a hotel that I did not book, in a city I did not want be in, to take a train to the place I payed for. Initially, the front desk guy tried to persuade me that I would not be able to find another hotel (luckily, my boyfriend at home found one in no time and booked it for me). They clearly tried to take advantage of me, being a non-native foreigner in a foreign country, and thought I would not dare to reject their absurd offer. That's when things got heated up and I got threatened to not leave a bad review. Otherwise, they would charge my credit card for this booking. In this matter, I will take my chances again.
    4 people found this review helpful 👍

  • 1/5 tabea k. 9 months ago on Google
    there's only one key per room bathrooms are disgusting, always flooded and moldy location is good, about 10 min to the main train station and a supermarket right next to the hostel
    3 people found this review helpful 👍

  • 2/5 Böhse T. 2 months ago on Google • 20 reviews New
    Sehr vernachlässigt und dreckig. Viele Dinge kaputt oder behelfsmäßig repariert. Türen gehen mit viel glück auf bzw zu... Gerne nicht wieder 😒

  • 1/5 Dmitrii S. 7 months ago on Google • 5 reviews
    False advertisment on booking.com: the owner intentionally hides the fact that some of the rooms are at the basement level. You won't find a single photo on booking.com indicating that the room is located below the ground level, and you will have to keep your curtain closed otherwise people on parking lot will see you perfectly. Also very noisy, unsafe, dirty, crackhouse atmosphere, cigarette smell is unbearable. I couldn't stay at that place an left the next morning despite the fact that i paid for 4 nights upfront back when i found this place at booking.com. The owner refused to refund the money for the rest of 4 nights, he refused to talk with me in English and generally was acting unfriendly.
    2 people found this review helpful 👍

  • 1/5 Tilman 7 months ago on Google • 5 reviews
    Relativ staubig, wir hatten ein Loch in der Wand und man hört alles, die Wände sind sehr dünn. Das Bad ist eine Katastrophe, dreckig, dauerhaft geflutet, stinkt. Die Lage direkt an der S-Bahn-Haltestelle ist gut, man kommt gut zum Hauptbahnhof. Für 15€ die Nacht wäre dieses Hostel angemessen gewesen, für 55€/Nacht ist es unverschämt.
    1 person found this review helpful 👍

  • 1/5 Lucia B. 5 years ago on Google
    We stayed in for one night on 23rd November - no heating in the room, we’ve spend the night in coats and hats barely sleeping as some drunk/drugged people were yelling, banging on the doors the whole night. In the morning we couldn’t even use the bathroom as some girls were puking there and guys were cheering on them from the hallway. One night costed us 52,50€, so it’s not like it was cheap. Worst experience ever.
    1 person found this review helpful 👍

  • 3/5 Amit B. 10 years ago on Google
    This hostel is OK, I was staying here with 3 friends for the gamescom 2013 trade fair and we had to pay 150 euros each person for 6 nights, which is really overpriced but a decent price because all the hotels in the area of Cologne raised their prices before gamescom took place. The bedrooms were fine, one double bed room was on the 2nd floor of 1 side of the building and the other was in the basement in the other side of the building, which is a bit annoying because the crew of the hostel didn't let us pass through the biergarten in order to go to the other side of the building, so we had to go past the parking in the back of the building instead. Each floor shared one bathroom. Also, the crew barely understands English, just enough to check the bookings. The only real advantage of the hostel is its location - it is just up the stairs of the Tannenbusch Süd underground train station, which has 2 lines that take you to Bonn Hbf (Bonn Hauptbahnhof, means Bonn central station), the 3rd stop of both of them.
    1 person found this review helpful 👍

  • 1/5 Laura G. 5 months ago on Google • 6 reviews
    Since the moment I entered the building I could smell pee. Even though I saw the cleaning lady washing the bathroom the smell was very intense. The wifi was not very good either. Very noisy. My window didn’t work properly, this meant, that I couldn’t open it and the only way it could remain closed was with TAPE. Wouldn’t recommend

  • 1/5 Marius G. 7 months ago on Google • 4 reviews
    Ich war jetzt für zwei nächte im Hostel. Hab ein Einzelzimmer gebucht. Es gab schon beim Check In Probleme, da ich in ein Zimmer gekommen bin in dem 3 Betten standen und mir nicht gesagt wurde das alle Einzelzimmer ausgebucht sind (Überbelegung der Einzelzimmer) und das als Einzelzimmer nutzen darf. Musste erstmal wieder zu Rezeption und nachfragen. Dann war ich im Zimmer und wollte mich mit dem Wlan verbinden, dafür musste ich auch wieder zur Rezeption, da ich bei denen das Wlan Passwort bekomme. War halt keine Kommunikation da. Das Zimmer an sich war sauber und hat nicht gestunken. Da ich aber ein Zimmer im Keller hatte und kaum aus dem Zimmer draußen war, hab ich ein Geruch von altem Rauch mit Urin gerucht abbekommen, da das Bad im Keller brutals gestunken hat und an einer der Möbel sogar schon ein Pilz wächst im Bad. Kurz gefasst das einzigste Saubere Bad war im 1 Stock (hat einer der Gäste bestimmt sauber gemacht). Man hört halt wirklich alles, wenn man da kein tiefen schlaf hat dann ist es unmöglich zu schlafen. Ich war nur zum Glück abends da (war die ganze zeit Unterwegs, das wusste ich vor meiner Buchung schon). Check out war das schnellste und beste, musste nur den Schlüssel in den Briefkasten werfen. Das Hostel erinnert mich eher an einer Obdachlosen Unterkunft als an einem Hostel. Der standart eines Hostels ist nie sehr hoch aber das war eine Katastrophe. Frag mich wieso bisher noch nicht das Gesundheitsamt mal da war.

  • 4/5 James B. 5 years ago on Google
    last resort, but one of the better ones :)

  • 1/5 Gregor H. 6 years ago on Google
    Extremely noisy until 1 in the night. Shared bathroom with unusable clogged sink. Firedoor propped open with sign "do not close"..

  • 5/5 marios p. 5 years ago on Google
    I've been to lots of hostels and hotels in words , this one was one of the most pleasant stays I've had. The room was soo cosy and the bed and walls and floors were so clean. Nice bar downstairs also clean and cosy. The English speaking lady Nikol ,( who I thought was the owner) was very friendly and was pleased to answer any questions. Although I planed to stay towards the center next time .. I'm sure I will prefer to come here instead. 9/10

  • 3/5 Ivica D. 5 years ago on Google
    Good if you not find better

  • 1/5 Catriona K. 7 months ago on Google
    It has a bed and working shower. Extremely noisy all through the night. Very close to station for speedy exit

  • 2/5 TheGucke 3 months ago on Google New
    The rooms are okay, but the facilitys are super dirty and broken.

  • 3/5 Roman B. 5 years ago on Google
    Well, since it's a hostel it was okay for me. It's not a hotel. I had a clean room and bed. TV was there and it was working. However since there were multiple rooms with shared kitchen and bathroom it was loud. Bathroom looked worn down. In the morning it was always in use and therefore I had to use the kitchen sink. All in all, it was o...kay.

  • 4/5 Williams O. 7 years ago on Google
    Affordable hostel for travellers with shared bathrooms. Bar with restaurant. Serene place and just 20 meters from train station

  • 1/5 Neele V. 8 months ago on Google • 2 reviews
    Der reinste Horror. Als Frau sollte man sich erst gar nicht raus trauen bei dem Gesindel was hier rum rennt. Stinkt nicht nur in der Kneipe in der die Rezeption ist sonder auch im Zimmer nach Rauch und Chips. Der Treppenaufgang ist schon wie im letzten Asi-viertel und von den Türen darf man gar nicht erst anfangen. Sie sind kaputt dünn und lassen sich fast nicht schließen… im Zimmer erwartet einen das Grauen mit ungewischtem Boden, Gestank, Zigarettenasche im Nachtschrank und auch ein leeres Gurkenglas ist dort zu finden. Gegen Abend kam dann auch noch eine Bettwanze und ein Grashüpfer zum Vorschein, was man direkt dem Gesundheitsamt melden sollte!!! Im Bett finden sich zudem noch Fusseln und Haare der Vorgänger und von dem „Bad“ welches man sich mit der gesamten Etage teilen muss darf man gar nicht erst anfangen. Vorhänge hängen auf halb acht und Möbel fallen fast auseinander. Beschwerden kann man auch nicht einreichen, da der Chef nicht vor Ort ist und nicht an Telefon geht. Das Personal ist auch nicht hilfreich und zudem unqualifiziert. Und dafür 57€ zu verlangen ist eine bodenlose Frechheit…. Nie wieder und hoffentlich verirrt sich niemand weiteres hierher.
    6 people found this review helpful 👍

  • 1/5 Peter C. 7 months ago on Google • 2 reviews
    Ich bin absolut sprachlos, bin relativ oft mit meinem sohn auf Sportveranstaltungen und dann in low Budget hotels unterwegs, aber so etwas habe ich noch nicht erlebt.Das war mir so unangenehm Aufgrund meines Jobs kenne ich notunterkünfte , Wohnheime für obdachlose , es ist nichts anderes. Scharon Lerch Postete vor 3 monaten in ihrer Bewertung einige Bilder?, ich dachte mich trifft der Schlag, als ich genau in diesen zimmer landete, hinter der Türklinke Blut oder Stuhlgang an der Tür, keine Ahnung. Ich las die Bewertung vor der Buchung nicht , selber schuld , klar. Uringeruch auf Flur, zwielichtige gestalten, einfach nur ekelhaft. Die Bettwäsche war ok , matratze war ok ,war sauber. Toplage an s bahn, duisdorf war schön Wie gesagt , bin oft on hotels Pensionen, wenn etwas nicht ok ist sage ich dies sofort direkt vor Ort . Die überlastete, schnippische, unterschwellig aggressive Art des Hoteliers hielt mich aber davon ab , ich war zu müde, ich habe tatsächlich 2 Tage nacheinander nicht geduscht dort , haha , so ein Reinfall, oh mein Gott, das so etwas möglich ist, das sowas als hotel/ hostel durchgeht. Sowas von unehrenhaft, sorry Hotelier, aber das geht nicht.

  • 4/5 Dominik S. 7 months ago on Google • 2 reviews
    War 4 Tage im GZ Hostel war ganz zufrieden mit allem. Super Zimmer gehabt mit einen klasse Bett, hab sogut geschlafen. Die Lage ist perfekt man hat gute Verbindung mit der Straßenbahn. Der Preis war auch klasse sowas bekommt man selten in Köln Umgebung. Ich werde aufjedenfall wieder kommen. :-)


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