Featured Reviews


Frequently mentioned in reviews: Starbucks (14) service (11) store (10) woman (7) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Joseph R. 5 years ago on Google
    Great new addition to the Puyallup Fairgrounds area. The natural lights makes for a great open space that is well lit. The furnishings and decor are very nice and make the interior very welcoming. Great Starbucks design all over this place. There is a great light fixture in this store that will be sure to catch your eye. Lot of wonderful outdoor seating as well. Staff were friendly as always and the food and drinks are consistent with the Starbucks quality we’ve all come to expect. One of the big bonuses about this place is the large parking lot. Check this place out next time you are near the fairgrounds.
    1 person found this review helpful 👍

  • 5/5 Maria M. 11 months ago on Google
    Friendliest staff!
    1 person found this review helpful 👍

  • 2/5 San G. 9 months ago on Google
    I came in at 6:45pm, I didn't realize they closed at 7 pm, but my family needed to go pee, and I was willing to buy stuff but the lady told me they're closed, even though their doors were open and bathrooms were opened too. Overall, meh customer service and I hope they realize, open till 7pm mean people can order at 6.
    1 person found this review helpful 👍

  • 1/5 Trail Blazers Fan 1458 Captain Falcon Fanatic 0. 1 year ago on Google
    You're better off heading to either a different Starbucks, Dutch Bros, or 7-Eleven for coffee. I've been here 3 times in less than a month and the service needs some serious adjustment. My first try I ordered a venti Java Chip with an Impossible Breakfast Sandwich with a reindeer cake pop and was given the wrong cake pop, which isn't such a big deal for me. My 2nd visit a homeless person was hanging within the premises. The employees can't do anything unless the questioned homeless person wasn't bothering anyone. This latest visit they forgot my cookies and cream cake pop I ordered with the Java Chip and Impossible Breakfast Sandwich. I'll be avoiding this location from now on.

  • 4/5 Walter L. 1 year ago on Google
    Usually I can take a few of the "empty" gift cards to fill later because they often disappear by the time I decide whom to send them to and how much per person. When I selected some of the Easter cards, the batista insisted that I put money on them then and there or put them back on the display. That has never happened before!

  • 5/5 Elunico T. 4 years ago on Google
    Pretty chill new spot! The staff here is on point. It’s pretty nice and clean. The interior is very big.

  • 1/5 Amber B. 1 year ago on Google
    Honestly this is a terrible location for night shift workers. Poor service, frequently ignore their drive through between 6-7pm. Unhelpful staff.

  • 5/5 Amanda H. 1 year ago on Google
    nice new coffee shop, great building design, drive-thru speaker well placed (not near a busy street)

  • 5/5 Sophia B. 3 years ago on Google
    This place is really fast and has very good service. Nice employees, great atmosphere, and fast service. What more could you ask for?

  • 4/5 Charles B. 6 months ago on Google
    So, I gave this particular Starbucks a week long review period as I was in the area for a week long work event and ate lunch here everyday. That being said, it exceeded my expectations in almost every way. The service was fast (very fast) and all of the team members were knowledgeable, friendly and very accommodating. I changed one of my orders twice to get extra stars and then changed it again at the point of brewing and the barista was friendly and had no problems with accommodating me. The food is the food. Basic Starbucks so nothing to rave or get upset about, it is what it is The only negative thing that I count against this particular Starbucks is the atmosphere. One day the patrons were yelling and it appeared to be acceptable or at least no body asked them to quiet down and on another day a customer had three dogs in a baby stroller and thought it was a good idea to sit in front of the register with a friend cooing over the dogs holding up the line until finally I had to ask them if they were waiting to order. They were not. They had already ordered and nobody asked them to move to the side so customers could order.

  • 5/5 Zara Feria A. 7 months ago on Google
    Dana is absolutely amazing! I got a wrong drink and she was so sweet and accommodating. She offered me a replacement on the house. Their customer service is top notch. No matter how busy they are, they’re always smiling and never try to rush the clients. Thank you so much! Absolutely recommend this location!

  • 5/5 Tesh L. 5 months ago on Google
    Great team, clean store, always makes drinks correctly and the rare time they misread the label, they are happy to remake it with no issue. We love this location when we’re in Puyallup!

  • 5/5 eric m. 5 months ago on Google
    It's definitely our favorite starbucks in town. This is the only Starbucks that doesn't normally mess up our drinks and when the do they will happily remake the order. The drinks always just seem better than any other Starbucks that we go to.

  • 1/5 Xavier 8 months ago on Google
    This is a whole article ... not a review. I am saddened. I visited a Starbucks today day after dropping off my kids at the State Fair. As I approached the entrance, my attention was drawn to an elderly homeless woman. Compassion always wells up within me when I see someone in need. Let me describe her: an elderly white lady who appeared to be around 80 years old. She was hobbling around with a cart that seemed to serve as both her possessions and a makeshift walker. The absence of her two front teeth was noticeable, and it was clear she had seen her share of hardships. Upon entering the store, I noticed a Puyallup Police Officer approaching the area. Out of courtesy, I held the door open for the young officer before proceeding inside. To my astonishment, a person who seemed to be the Store Manager came out and gestured towards the elderly woman. It became evident that the police had been called on the old woman! The situation unfolded as the officer confronted the old woman (who was on the public sidewalk), mentioning something along the lines of, "Haven't they told you not to be around here?" This interaction took place while she was already outside on the public sidewalk. Another burly officer arrived, and they spent about 5 or more minutes shooing her away. I am glad she was not arrested. I was stunned. What unfolded next deeply saddened me. The young women working in the store seemed to revel in the situation, expressing their satisfaction that the police had shooed her away. I overheard their remarks, including phrases like, "I'm glad she's gone." While I understand concerns about loitering or squatting, I firmly believe that every person deserves to be treated with dignity and respect. Witnessing this scene left me troubled and disturbed. I had initially intended to purchase something for myself, but after witnessing the treatment of the elderly woman, my heart couldn't bear it. I decided to buy her a sandwich. Upon leaving the store, I handed her the sandwich and expressed that the store staff and the authorities hadn't been very kind to her. She is old, and poor. Why humiliate her? This entire experience left me feeling a deep sense of sorrow for her and disheartened by the attitude of the Starbucks manager and the store employees. Starbucks, isn't a haven of luxury. It just sells food, drinks, and miscellaneous items. Why would this aged woman be a threat. During my brief conversation with the homeless woman, I could see the vulnerability in her eyes and feel the weight of her age. I wondered about her life story, how she had ended up in such a challenging situation. Despite the uncertainty, we shared a heartfelt conversation, and I offered her a hug, which seemed to bring her some comfort. Starbucks should embody values of compassion and understanding. It perplexes me why the employees at this particular store appeared to lack empathy and compassion. I won't go there again. These events resonate with teachings: Proverbs 14:31 reminds us that treating the poor with contempt shows disregard for their Creator, while being kind to those in need is a way to honor God. Proverbs 17:5 emphasizes that mocking the poor reflects contempt for their Creator. Psalm 82:3 calls us to stand up for the vulnerable, including the weak, fatherless, and oppressed. Luke 11:41 encourages generosity towards the less fortunate, indicating that such actions lead to a sense of inner purity. In light of these teachings, it's important for us to remember that compassion and empathy are integral to how we treat those who are less fortunate.

  • 1/5 Brianna J. 9 months ago on Google
    I wouldn’t even give this store one star worst customer service I have ever received at the Starbucks. The girl who has long hair and wears it in braids and has tattoos is one of the most snottiest girls I have ever received service from. As I was receiving the lack of customer service patiently waiting with my three year old daughter, one girl took the initiative to take my order and make the drink and because of the customer service she said it was on the house the other girl in the braids decided to ask if I still needed to pay for my drink, and I informed her that the girl gave me that drink and she gave me a dirty look, and as I turned around she was shaking her head. I asked for her name and she yelled across the store in front of customers said if you want my name coming, get it, she does not represent Starbucks in the way that they represent themselves. She acted like an immature high school girl.


Call (253) 840-4900 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Prepared foods
  • Popular for
    • ✓️ Lunch
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ Outdoor seating

Trends



Last updated:

Similar Restaurants nearby

Last updated:
()