Union 22 image

Union 22

Designer clothing store

👍👍 Great customer service from Dale and the guys in Union 22 and the best independent in Liverpool for men’s clothes. People often mention service, Dale, customer, Union, experience, great, coat,


Address

Union House, 23 Victoria St, Liverpool L1 6BD, United Kingdom

Website

www.union22.co.uk

Contact

+44 151 236 5777

Rating on Google Maps

5.00 (43 reviews)

Open on Google Maps

Working Hours

  • Friday: 9:30 am to 6 pm
  • Saturday: 9:30 am to 6 pm
  • Sunday: Closed
  • Monday: 9:30 am to 6 pm
  • Tuesday: 9:30 am to 6 pm
  • Wednesday: 9:30 am to 6 pm
  • Thursday: 9:30 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: service (15) Dale (13) customer (11) Union (9) experience (8) great (7) coat (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Thomas T. 3 years ago on Google
    Amazing company. They really work around your needs and go the extra mile to ensure you're a happy customer, quality stock and fantastic prices too! Will be back. Thank you Dale and Elle (customer service is outstanding)
    1 person found this review helpful 👍

  • 5/5 Iain M. 2 years ago on Google
    Great customer service from Dale and the guys in Union 22 and the best independent in Liverpool for men’s clothes.
    1 person found this review helpful 👍

  • 5/5 Kriss R. 3 years ago on Google
    I ordered three t-shirts on-line, I love them. The delivery service by DHL was fast, I'm not even on the same continent and I had the t-shirts the next day. I'm very happy and their website has been bookmarked for future purchases. Cheers Union 22.
    1 person found this review helpful 👍

  • 5/5 g b. 2 years ago on Google
    Customer service is second to none
    1 person found this review helpful 👍

  • 5/5 Ashley D. 5 years ago on Google
    Haven’t bought from Union 22 before but will most definitely use them again. Dealt with Dale who went over and above to sort out an issue with my coat. Customer service is amazing and prices are really competitive ( my coat was £350 cheaper than Flannels were selling it!) Can’t rate them highly enough. Just brilliant
    1 person found this review helpful 👍

  • 5/5 gabrielle n. 6 years ago on Google
    I had a great experience with this fantastic company recently. I bought a gorgeous coat from them that I am absolutely delighted with. I had previously ordered this coat from a similar company which I actually sent back as it wasn't small enough but my experience with union 22 was far superior. The coat was lovingly packaged with a handwritten note addressed to me personally thanking me for my custom, the coat was wrapped in tissue paper and came in a suit carrier none of which I had from the previous shop I ordered from. Also during a small issue with my order union 22 rectified this immediately. Getting in touch almost instantaneously and sorting my problem out beyond what I expected. Great shopping experience and will definitely be shopping with them again. Recommend to anyone who wants luxury products with fantastic customer service.
    1 person found this review helpful 👍

  • 5/5 G R. 4 years ago on Google
    A great shopping experience by all means! Union22 has a very well chosen and tasteful mens wear selection. Their customer care is also more than excpetional! Over several years I've come accross many great customer service agents but Dale at Union22 has broken all the records by his fast, prompt and courteous help. I asked many questions and always got fast and helpful replies. No pushing or marketing tricks by any means. He also worked hard to find a solution for a small issue with overseas checkout and made me feel that I've been their best regular customer, though it was my first purchase of two discounted items! I'm more than satisfied by the quality/price of my purchase and more than amazed by their great customer care. Highly recommended family business and for sure will be a returning overseas customer. All the best for you guys!

  • 5/5 Bader A. 2 years ago on Google
    I had an excellent experience with Union22 thanks to Dale and the team out there. Located in the Middle East, and having no prior experience with the store ,particularly online, I was not sure how smooth it’ll go. It went above and beyond my expectations. Their responsiveness, customer care and delivery were top notch. Thanks Dale once more.

  • 5/5 Alexander M. 1 year ago on Google
    A fantastic boutique with things you literally can't get anywhere else. Very exclusive and not brands for brands sake but really high-quality stuff. Always had great service and the insight you just don't get from bigger shops.

  • 5/5 Stephen E. 1 year ago on Google
    Love this shop..Great staff... Fabulous selection to choose from. Best shop in town.... Deffo recommend....

  • 5/5 Greg H. 1 year ago on Google
    I've just recently started ordering clothing from this store. They have fantastic high end products, their service via email and returns efficiency has been excellent. Thanks guys

  • 5/5 flying l. 1 year ago on Google
    New customer, the service start to finish online striaght forward no issues with payment gateway or delivery. Maybe get a chance to visit there store at Liverpool in the near future. Garment arrived with no fualts and perfectly boxed wrapped in tissue paper, not to mention the personal touch, hand written compliment slip :-) Keep thriving for success in these turbulent times 😎

  • 5/5 Bud F. 1 year ago on Google
    Spoke to Dale day I ordered zegna polo to ask if it was possible to get delivery next day. He couldn’t have been more helpful. They stock zegna and canali ….job done…..cheers Boys 👍👍👍

  • 5/5 J A. 2 years ago on Google
    Excellent service from Dale. All good from phone, through to packaging and delivery of items.

  • 5/5 Zubair A. 5 years ago on Google
    My first time shopping with Union 22 and i have to say, the experience was excellent. The product I wanted to purchase at first was out of stock but Dale dealt with that swiftly and an alternative was provided at a great price. A very bespoke and personal experience as opposed to the generic characters you see at some department stores. Will definitely be returning !

  • 5/5 Maceo J. 3 years ago on Google
    Excellent service and communication. Thankyou Dale!!! Great price for my Santoni sneakers! Love them! Received within 2 days of purchase and with a hand written complimentary note which is a lovely touch. Stay safe Dale and the staff @Union 22.👍😉

  • 5/5 Amit K. 3 years ago on Google
    Great service by Dale and the guys. Can highly recommend

  • 5/5 Andrew B. 3 years ago on Google
    Really good service from Dale at Union 22. Very rare that a business gets so involved personally with orders. Can't recommend enough. I will 100% buy again, and that's purely because of the service I've received. Prices are great also, especially if you are a sale shopper like myself. Other businesses should take note, this is how you deal with customers. A+++


Call +44 151 236 5777 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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