3/5 Jasim S. 8 months ago on Google • 20 reviews
I've
been
a
loyal
patron
of
Gulshan
E
Iran
since
my
childhood
and
have
always
enjoyed
my
visits.
However,
my
recent
experiences
have
been
nothing
short
of
a
nightmare.
In
the
past
week,
I
dined
at
the
restaurant
three
times,
and
each
visit
left
me
deeply
unsatisfied.
First
and
foremost,
the
issue
with
the
water
service
was
incredibly
disappointing.
The
staff
consistently
served
what
they
described
as
"mild
cold
water,"
but
in
reality,
it
was
anything
but
cold.
On
my
most
recent
visit
(Sunday,
October
16,
2023),
I
inquired
about
the
water's
temperature
and
was
told
that
the
refrigerator
was
not
working.
This
revelation
was
concerning,
and
I
asked
for
ice
cubes
to
at
least
make
the
water
cooler.
To
my
dismay,
the
manager
initially
refused
my
request
and
only
reluctantly
provided
a
meager
amount
of
crushed
ice
after
a
lengthy
argument.
It
was
disheartening
to
see
such
reluctance
in
serving
customers.
To
add
to
the
frustration,
the
payment
process
was
equally
troublesome.
I
was
shocked
to
learn
that
the
restaurant
only
accepted
cash
and
did
not
offer
UPI
or
card
payment
options.
In
this
day
and
age,
where
digital
transactions
are
not
only
convenient
but
also
the
norm,
it
was
a
major
inconvenience
to
find
out
that
cash
was
the
sole
method
of
payment.
This
left
us
with
no
choice
but
to
rush
to
the
nearest
ATM
to
withdraw
cash,
which
was
a
considerable
inconvenience
and
tainted
our
entire
dining
experience.
I
believe
it's
essential
for
businesses
to
inform
customers
about
such
limitations
beforehand
to
prevent
any
unpleasant
surprises.
In
conclusion,
my
recent
visits
to
Gulshan
E
Iran
have
been
extremely
disappointing.
While
I
have
fond
memories
of
dining
at
your
establishment,
these
recent
experiences
were
far
from
satisfactory.
I
sincerely
hope
that
these
issues
are
addressed
promptly
to
ensure
a
more
pleasant
experience
for
future
patrons.
As
an
avid
customer
who
has
enjoyed
many
meals
at
your
restaurant
over
the
years,
I
am
disheartened
by
this
recent
turn
of
events
and
hope
for
a
positive
change
in
the
future.
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