Warrandyte Road Clinic image

Warrandyte Road Clinic

Medical clinic Medical center General practitioner

😠 I had to leave a review because i have been here twice now and one receptionist in particular needs an attitude adjustment the others are almost as bad. They are very short with you and come off rude and grumpy. I usually would put it down to a bad day but the exact same thing has happened twice now... People often mention doctor, clinic, years, staff, time, Sara, care, Clinic, receptionist, doctors,


Address

44 Warrandyte Rd, Ringwood VIC 3134, Australia

Website

www.wrclinic.com.au

Contact

+61 3 9870 9000

Rating on Google Maps

4.40 (142 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 6:30 pm
  • Thursday: 8 am to 6:30 pm
  • Friday: 8 am to 6:30 pm
  • Saturday: 8:30 to 11:30 am
  • Sunday: Closed
  • Monday: 8 am to 6:30 pm
  • Tuesday: 8 am to 6:30 pm

Featured Reviews


Frequently mentioned in reviews: doctor (17) clinic (17) years (15) staff (14) time (11) Sara (8) care (7) Clinic (7) receptionist (6) doctors (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 R R. 3 years ago on Google
    I had to leave a review because i have been here twice now and one receptionist in particular needs an attitude adjustment the others are almost as bad. They are very short with you and come off rude and grumpy. I usually would put it down to a bad day but the exact same thing has happened twice now and both times in the morning. People that come in to a doctors surgery dont want to be spoken to like filth.
    6 people found this review helpful 👍

  • 5/5 Alison W. 4 years ago on Google
    Second time of seeing Maneesha. She is absolutely fabulous I can not recommend her enough. So thorough and such a beautiful person who actually really does care about you and your health.so lovely for a doctor who has only seen me twice to check my blood pressure. My regular doc at another practice just use to hand me my script without bothering. Cannot comment more highly.
    4 people found this review helpful 👍

  • 1/5 jacqui b. 2 years ago on Google
    First impressions count. And the receptionist ruined this visit for me, her name is Wendy and she is by far the rudest medical receptionist I’ve come across, her attitude was disrespectful and judgmental. And her skills as a receptionist were also lacking. The doctor I saw was amazing and very kind and I hate to think that the clinic gains negative reviews from one staff member but as the first face and person you see and talk to as you enter she has nothing but negative vibes and a disrespectful attitude. Reading past reviews I’m not the only one that has experienced this, Wendy needs to make some serious adjustments or find a job where she more suited…
    4 people found this review helpful 👍

  • 2/5 Mal M. 5 years ago on Google
    I have been a long term patient at the clinic and was disappointed with the reception attitude. I waited 7 minutes on the first phone call only to give up and try again. I waited through a cycle of message again saying the receptionists were busy, then finally got on to Jacky who brusquely told me there were no appointments available this week, I thanked her and hung up in amazement. Rang back a few minutes later, still the busy reception message and inquired if they were open Saturday morning and was again fairly abrupt in telling me yes they were. I decided to go to MyHealth at Eastland instead who could give me an appointment at the time I wanted on Thursday. Not
    3 people found this review helpful 👍

  • 2/5 michelle b. 2 years ago on Google
    My daughter who is 7 months pregnant just attended this clinic, saw a lovely female GP, but was treated terribly by a receptionist called Wendy. As a nurse and former receptionist, I’m extremely disappointed how she was treated, and the exchange that took place
    2 people found this review helpful 👍

  • 1/5 Priscilla T. 2 years ago on Google
    I have badly experience for twice to visit Warrandyte Road Clinic,Receptionist is unfriendly,I talk to her ,I having appointment with Dr.Zhang, I did repeat Dr.Zhang three times,She say they don’t have Dr.Zhang,I say is Michelle Zhang,She say Yes ,Michelle Zhang is In this Clinic. I think I am Chinese so that she do very badly service for me.
    2 people found this review helpful 👍

  • 1/5 A S. 11 months ago on Google
    My wife attended your clinic with double booked appointments and she was treated very badly by doctor Yamei Zhang Doctor was engrossed in typing on computers rather than talking to her and listening to her problems Very much disappointed with her professionalism, my wife had to ask her to do few tests, she didn’t bothered to do any of the tests or took interest to investigate my wife’s concerns Lately this clinic standards has gone down Better we look at other medical clinics
    2 people found this review helpful 👍

  • 1/5 S L. 1 year ago on Google
    The wait time is just ridiculous. Been here twice this year and doctor was 30 behind at 9am. Blood test took an hour wait for 2 people ahead of me. Just too slow.
    2 people found this review helpful 👍

  • 5/5 Kirk B. 3 years ago on Google
    Always received great service here. Front desk, doctors and other staff, always easy to deal with. Doctors are thorough in their consultation.
    1 person found this review helpful 👍

  • 5/5 Laura F. 1 year ago on Google
    I have been attending this clinic for about 5 years. I have always been impressed with all of the doctors I’ve seen here, even when I couldn’t get myself or my children in to our usual GP. I am happy to pay as the service here is so thorough, and everyone takes the time to listen and help you through your problems.
    1 person found this review helpful 👍

  • 5/5 Joanna P. 5 months ago on Google
    I have been going to this practice for many years and have had positive experiences. The Drs are professional and caring and take the time to listen to your concerns.
    1 person found this review helpful 👍

  • 5/5 Chloe J. 5 months ago on Google
    The best doctor clinic in the eastern suburbs by far! We have been involved with the doctors at WRC for 32 years. Have tried a few other clinics that are closer to home, but we would rather drive the 30 minutes to WRC. They are brilliant.

  • 5/5 Maryam N. 7 months ago on Google
    One of the best clinics in the area. We have always found all the staff friendly and helpful. Especially Dr. Safari is particularly thorough and attentive. Would highly recommend her.

  • 5/5 Wendy T. 6 months ago on Google
    Had a wonderful almost completely painless experience when I got my IUD replaced. I had it done last five years ago at another clinic where the doctor stated that I didn’t do well and recommended I go under general anaesthetic. Well how wrong was she!!! All it took was probably a more experienced doctor at warrandyte clinic to do it without any problems at all!!!! I not only felt so comfortable during it I also recovered quickly from it. I was fine within a few hours, not weeks like five years ago elsewhere. The nurse and doctor helping with the procedure was so nice and comforting they both deserve so much appreciation.

  • 5/5 Prue E. 4 months ago on Google
    I have been attending this clinic for almost 50 years... wow! During that time I have seen a multitude of Doctors and have always been extremely happy with them. Coming as a child with my Mum and then taking my children and now my adult children attend. I have always found the staff, which includes the nursing and admin support staff to be extremely helpful and delightful to deal with and the convenience of having the onsite Pharmacy with the very helpful Narin and team just adds to the convenience of Warrandyte Clinic. I thoroughly recommend.

  • 5/5 Kerry G. 5 months ago on Google
    An excellent family doctor that has cared for my family for over 25 years. While we usually see Dr Mackay (who is fabulous) I have also been very happy with care from other doctors at the clinic that we have seen when he's been unavailable.

  • 5/5 Linda L. 5 months ago on Google
    I have been a patient at this clinic for over 20 years and it is the best. Been with the same Doctor throughout. The staff are great and very understanding.

  • 5/5 Lee F. 4 months ago on Google
    My family and I have been going to Warrandyte Road Clinic for several decades now and have always enjoyed the highest standard of care regardless of which Doctor we were seeing. I would recommend the clinic without hesitation.

  • 5/5 Peter B. 4 months ago on Google
    The Doctors and support staff at Warrandyte Road Clinic are a wonderful crew. Our Family have been going there since 1995 and we have always been treated with courtesy, professionalism and genuine care.

  • 5/5 Anne de la H. 4 months ago on Google
    Receptionist was very helpful and got me an urgent telehealth appointment. The doctor was very thorough and listened to me which was appreciated. Great clinic.

  • 5/5 Joy-Anne E. 3 months ago on Google New
    Had a very positive experience at the Warrandyre Rd Clinic today. I was met by a friendly and efficient Narelle at arrival and Dr.Sara Safari was welcoming and went through a decent list of little issues to address, with warmth and clinical judgement and a plan. Thank you to the team there..😊

  • 5/5 Trish S. 5 months ago on Google
    I've been coming here for over 40 years and its always been caring and friendly, no matter which doctor you see. The reception staff are lovely and helpful.

  • 5/5 Wayne L. 5 months ago on Google
    I'm very happy to have found a wonderful G.P (Dr. Sara Safari) who not only has a very high degree of professionalism and excellent PR skills, but has no hesitation in undertaking small procedures instead of providing a referral to another doctor. Furthermore, Miranda (Nurse) also has a very high degree of professionalism and a lovely sense of humour. Combined, they both provide a truly relaxed atmosphere. Simply the best in my opinion.

  • 5/5 Margaret M. 5 months ago on Google
    I have been attending Warrandyte Road Clinic for approximately 30 years and have always been satisfied with the service I have received. Dr M Epstein has been my doctor for the majority of that time and has always been thorough, kind and professional. At 74 years of age it is important to have a doctor that looks at all aspects of my health and takes my concerns seriously.

  • 5/5 Tony H. 5 months ago on Google
    I consider myself fortunate to have Jason as my doctor as he is a knowledgeable, friendly and empathetic GP who has helped make significant improvements to my health over the past six years. My experience is all the clinic staff here do a great job, including those at the front desk and pathology.

  • 5/5 Kate B. 7 months ago on Google
    Saw Dr Sara Safari for my 17 year old, she was amazing, very thorough and and engaging, staff were lovely as well!

  • 5/5 kerry g. 7 months ago on Google
    Dr Sara Safar is amazing. All the staff were very welcoming & friendly. The vibe is representative that everyone loves their job & work well with each other. Great service & care.

  • 5/5 Donah S. 9 months ago on Google
    Saw Dr Jason Oh - a kind and extremely professional doctor. Highly recommend!

  • 5/5 Glenda L. 1 year ago on Google
    Changed Clinics after 50 plus years due to moving suburbs. Extremely happy with my new Doctor.

  • 5/5 Marilyn 1 year ago on Google
    Reception staff are very helpful and welcoming. I have seen 3 different doctors, and all were very professional and caring.

  • 1/5 Sue G. 10 months ago on Google
    We had a referral for a particular doctor to see my daughter, Dr Sara Safari! The earliest we could book was one month in advance because Doctor Sara Safari only works one half day a week and one other alternate day. I booked online, received my confirmation and then Dr Sara decides to change her schedule 6 days out from our appointment. So now we need to reschedule on her already limited amount of time on offer. They offered the 29th of June (another 3 weeks away) How very considerate of Dr Sara. Thanks but no thanks, you obviously have no consideration for people or their time. And "Narelle" at the reception telling me "this is just how it is, their schedule's are subject to change" doesn't help. Don't offer an online booking service if you cannot commit, it's very poor business practice. It's probably a blessing I need to find another Dr.

  • 5/5 Darcie D. 3 years ago on Google
    Three generations of my family attend this clinic and I myself have been a client here for 20+ years. I've met all the GPs, receptionists and nurses (some of whom have been there for all 20+ years), and though I have my favourites, I trust the care of every single one of them. I can not speak more highly of this clinic and all the staff who work here. The standard of care always excels, the GPs always investigate thoroughly, referring when necessary and take the time to follow up with you too. The reception staff are always efficient above everything, even with multiple calls on the line, they still make time for kindness and a joke. I recommend Warrandyte rd to anyone who asks. A very well loved doctor's office for my entire family.


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