Thanks very much to The Fastener Factory for shipping the HR-710 riveting tool so quickly. Great service considering the difficulty of supply etc at the moment. My handrail project is now finished and very happy with it. The riveter is a great tool, handles 4.8mm s/s rivets with ease.

I don't usually leave reviews. I feel compelled to this time. I live in rural NSW. I ordered around 50 kg of fasteners yesterday at 10am. Two packages arrived this morning at 9am. AWESOME SERVICE.

Excellent range of fasteners, stainless 304, 316. My purchase was for metric screws M2.5 & M3, various lengths & drv heads, they were all in stock-great! Will be buying more.

These guys are great! I needed something no one else in town has, and they have a selection! They have it all! Your call might go to message bank, because they are busy helping people in the know. I have never been there before, was treated like a regular, and service was sensational. They actually gave me the part for free as they obviously do bulk, and I purchased some cat clothing as a thank you. They are the fastener and bolt people of any size and type imaginable.

Can't fault, awesome business! Best prices I could find anywhere and I received my items overnight. Customer service was also top shelf, super friendly and helpful. Not often you find businesses that get it so right but these guys do. My new go-to for fasteners.

Great shop. I was assembling an important scientific instrument and needed 2.5x8 screws asap. They were in stock there. The location is great too, pretty close to Monash campus.

Best in the business , great service, range and price

I ordered at 3.30 pm. Packaged shipped by 4. Arrived in Sydney 24 hrs after ordering. Outstanding service, outstanding products. Thank you. Sharee.

Awesome local small business store. Definitely support these guys. Very friendly and helpful

Innovative Vision Statements highly recommends!! The service is so professional, the staff capable and willing to cater to all your needs, stock a wide range and have always gone above and beyond for all our business needs!! So wrapt we found you guys!

Bought som stainless screws online, fast delivery and competetive pricing. Highly recommended!

Great Products, Great Prices and less than 48hr for an interstate delivery with their free Direct Freight Shipping option.

Should have been 5 star, but the courier didn't follow instructions and the parcel was left near and visible to the street and it seems my items were stolen. Otherwize, always great to deal with.

Excellent service, communication and response, I received the screws and tools in three days in country NSW. I was able to call them, and also received prompt honest advice, and a instant refund when necessary. I recommend the Fastener Factory and will use them again.

Really good service and I travel further to get my stuff from them. Great staff. Neil Aussie Hangouts Clotheslines.

The best trade store I have dealt with, especially an online store. Super fast response and delivery service ever. Box packed very good for shipping. Thanks for your service Bryce.

Great service, and prompt delivery…even to Hervey Bay in Qld. Mick and his team do an excellent job, and their products and price never let me down.

Order arrived in Mid Nth Coast NSW in 3 days. One small item incorrect but the correct item arrived by express post 2 days later. Great service- only gripe is that free postage doesnt apply outside of capital cities even though truck going past. I guess that is a freight logistics issue.

They were absolutely fantastic to deal with and there was no hassle and they had the items i wanted and had the order and delivery completed very quickly. I would recommend them to anyone.

Fastener factory always produce the goods.There are alot of company's that could learn alot from these guys. Thanks again !! Will be back again..

Good products but the store attendants could do better in serving staff. A smile and good customer service goes a long way.

Staff know their inventory really well. Also really helpful when I had to make a return due to customers change of mind.

Wanted some weather resistant bolts for outdoor furniture. Ordered at 2pm and 100 304 stainless bolts with washers and nuts arrived at my place Adelaide at 4pm the next day. And the price well under the equivalent at Bunnings.

Great service - Great prices The team at Fastener Factory go above and beyond. Will not hesitate to get my goods from them in the future.

Always on top of their game. I consider them as an integral part of my business. Great service as always and more than happy to recommend them to anyone in the industry.

Excellent product range, good delivery times, very useable web site but then they feel they can bombard you with review requests on every single product you buy, not once but it goes on an on. Very hard when you order 20 or so items and they want a review on every item. We asked them to stop, ignored, we asked them again and again, then tried giving 1 star reviews to see if that would create a response. We have now stopped ordering from them after 3 years as we get similar service from another site without the continual harassment. If you can handle your emails getting bogged down by their marketing insecurity, they are good suppliers. Sorry to leave them in some ways