Featured Reviews


Frequently mentioned in reviews: staff (20) service (18) great (15) table (13) good (13) kids (12) asked (11) meals (11) people (10) area (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Stephen H. 2 years ago on Google
    Enjoyed dinner here last night with 4 friends. 2 people ordered in person and the other 3 ordered using the website mentioned on the table. The food ordered online took 15 minutes longer to come which wasn't great. No problem with the quality of food or friendliness of the staff. The recent renovations make the place feel modern 👌
    4 people found this review helpful 👍

  • 1/5 Drew S. 1 year ago on Google
    Not sure what has happened since I last went, but service there is pretty average. Long queues at the bar with 1 person serving, asked waiter to clear our table and he took 2 plates out of the 14 then never came back, so had to clear it ourselves. Ran out of deserts.
    2 people found this review helpful 👍

  • 5/5 jillian H. 1 year ago on Google
    Lunched here yesterday with friends, food was really good. But I want to commend the Bistro Staff for their excellent friendly service. Job well done guys and girls. We will be back.
    2 people found this review helpful 👍

  • 3/5 Natasha V. 5 months ago on Google • 443 reviews
    The indoor playground makes it a great place to come with friends with children. I had the schnitzel and enjoyed it. I appreciated that it was made from a ‘real’ chicken breast and not just a frozen packet Snitz (a real peeve). The service, however, was non-existent, and it felt like the staff were avoiding customers. They waited until there was a queue until anyone came up to take orders, and the staff were very slow in taking them. Our order was also lost or forgotten; I’m not quite sure. But the rest of our table had food a long time before us. And it was tough to get the attention of any staff to sort it out.

  • 5/5 Laura W. 7 months ago on Google • 266 reviews
    Great food with an extensive menu. We had a large group and everyone was very happy. Large indoor playground to keep kids occupied.

  • 1/5 Rory N. 1 year ago on Google
    Really bad customer service. My Mum ordered wok tossed vegetables. They were just steamed in loads of butter. She returned it and no replacement was offered or brought out. Waited 30 minutes for 2 milkshakes, it was a Tuesday Lunch. Manager walking around miserable. All in all bad experience and won't return and waste our money
    1 person found this review helpful 👍

  • 5/5 Lindsey B. 2 months ago on Google • 137 reviews New
    Great family dinner with kids able to play in the play area while we could sit and chat. Food was great. Service always excellent.

  • 5/5 Jenelle M. 4 months ago on Google • 130 reviews
    Loved it real gravy on the roast and a real proper pork roast as well. It was the best I had . Dad loved his fish and chips said it was the best he's had as well

  • 3/5 Josh C. 5 months ago on Google • 120 reviews
    Reasonable place to eat. I went with a very large group and unfortunately my families meals were forgotten about, and had to be chased up. One meal had to be cancelled due to no more fish and the kids did not eat until after 8. It was unfortunate but also not acceptable. The other families we went with had good meals served quickly. Kids play area was huge and kept all the kids entertained.

  • 4/5 Michael L. 4 months ago on Google • 91 reviews
    My daughter and had a shared platter which we enjoyed very much

  • 4/5 Ian C. 3 months ago on Google • 69 reviews New
    Food quality was excellent. We were with a large group and the food service was very average. The server taking the orders walked away with 7 of our group left to order. Waited 14 minutes to finally be able to place our order. Food was not delivered by table number and servers had to shout out to find the correct table. Very difficult to do as the room is extremely noisy.

  • 4/5 Michelle M. 2 months ago on Google • 36 reviews New
    Went for a Saturday lunch. Was very quiet. I've been for dinner too and it's always busy at dinner. Typical pub style meals. Three stars for atmosphere because of the large TVs with sport on them which are not needed in a family bistro. Otherwise very good.

  • 1/5 N & S S. 3 months ago on Google • 8 reviews New
    Went here on Sunday afternoon for my son's birthday. The food was absolutely horrendous. The lamb on the open Souva plate resembled cat food, the taste was awful..chips were cold for all 4 meals. Salads were average. Calamari tasteless. And the bar no longer have tills so if you want to pay cash, you have to take the line behind everyone ordering meals.

  • 5/5 Julie P. 2 months ago on Google • 7 reviews New
    Really enjoyed our meal. Best service from the bar! Friendly and helpful. Staff cleared our table quickly once our meal was finished but we didn't feel rushed to depart. Good prices.

  • 3/5 Candice D. 6 months ago on Google • 5 reviews
    My family and I would be what I consider regulars at Croydon hotel once every 2 weeks we enjoy a week night meal here, we find the playground to be perfect for our younger children and food nice. However our most recent visit, I phoned ahead and requested a table I asked to be close to the playground area the lady on other end of the phone asked "if I had been there before"? To which I replied "yes" she then proceeded to tell me that you could see the playground from anywhere in the bistro. I said yes I understand but close would be ideal. (Now my kids are young when it gets busy It can get harder to see them) hence me requesting close, only if they were able to seat. Her phone mannerism was quiet annoyed and abrupt. We arrived 5 minutes early. The place was very quiet only 2 groups of people at tables we were welcomed by a young gentlemen upon entry who asked if we had a booking I said yes. Then he looked at computer and replied "oh your seated outside"! I looked around at the quiet venue and asked him if we could be inside because my children wanted to play at playground and he said yes I remember your call I am unsure why she has put you outside, I heard your call. He said we are quiet this evening. And with that the lovely waiter sat us on an empty small table indoors. That evening we had a lovely meal and as I went to the bar to grab our drinks you had another young lady training who was brilliant and a patient young man training her.

  • 5/5 Daniel S. 7 months ago on Google • 3 reviews
    The staff, venue and atmosphere was perfect. One particular staff member Zach who helped me with a function booking was amazing. Showed me the function areas, explained catering options and even remembered my name when setting up a tab for function on the day. Highly recommend not only for a function but also for casual dining. Keep up the excellent work and thanks for making the function special. Definitely will be returning again for further functions and dining in the future.

  • 5/5 Pete 7 months ago on Google
    OMG, such an amazing place. Shared an anniversary dinner with my wife there one night, absolutely beautiful. I've won bets on the Melbourne Cup at the TAB there at least 3 times in the past few years (Gamble responsibly). And, I know this doesn't sound like much, because the last time I was there, I was just catching up with my brother for a beer. But I have to say I had the yummiest chips with gravy while drinking that beer......ohhhhh, I'm still thinking about how yummy those chips and gravy were. Yeah catching up with my brother was fun too haha. Honestly, great service, great food and great atmosphere. Love it.

  • 2/5 Lee C. 8 months ago on Google
    I joined as a member and have been coming here a bit over the last 3 months. The staff here aren’t very friendly in the gaming area. I’m actually hesitant asking them anything. Even asking for coffee is usually greeted with distain. It’s like they look down on you. They will refer you to brochures and show no interest in you. Some of the staff are nice but there seem to be a few that have been dismissive towards me. I’m always polite so I’m not sure why I have received this service. So many other options in the area all of which I’ve been to and not had surly service.

  • 4/5 Emma E. 8 months ago on Google
    Food was fantastic. Really really improved from our last visit. I ordered the vegan pasta and it was devine! Staff were friendly and accommodating. Only thing that wasn't great was the kids play room. Far too many older kids in there. Maybe a age restriction needs to be provided.

  • 5/5 Yvonne C. 4 months ago on Google
    Had my daughter's 30th Birthday party there, what a fantastic venue. The food was absolutely delicious, the staff were amazing they worked so hard and were so friendly efficient they are an asset to the hotel. Could not fault anything.

  • 1/5 Choc P. 10 months ago on Google
    Had a function of almost 80 people here. While I love the look of the place & they have playground area, which is the main reason I chose this place, unfortunately I was let down by the service. I had been here before for a dinner with colleagues and while the menu looks good, I found for the price the salad that came with my calamari was so small portion. Calamari was cooked well though. I like the outdoor area of the venue, it’s very modern and spacey. I find to ring and reach the function coordinator is rather difficult. If you ring off peak hours, sometimes no one picked up the phone, or they are out. If you ring during peak hours they will say they have no time talking to you. This made us came a few times because it’s easier that way. When we were putting the deposit in, they said we can pick any time of the day for 5 hour function. We booked for 11, only much later on to be told their chef isnt starting until 12. We asked if he can start earlier, especially that we are paying a few thousands of dollars here, and we said the foods that come out before 12 can be just cold foods that doesnt need cooking. They said it’s ok, they will have the chef come early. I think in reality in the day they didnt. There was no food served before 12, and so I felt bad to my guests. The foods came out after 12 was so slow that everytime it came out, within 20 seconds it’s gone. I asked them to bring the foods out faster but they werent able to. And also just in general they were not organised for 80 people party. They only gave us 2 bottles of water and maybe 20 glasses so I had to keep asking more. Actually, I can say I did their waitressing job for them because for the 5 hours event, they only take some (not all) dirty plates or glasses like 3-4 times. It was a mess if I didnt do it myself. And just little things like I had to order more foods because I was so worried we didnt have enough seeing how quick every platters went, and by the time they got out, it was like 2pm, where many of my guests had left. I asked them to just package it some to take home and put out only part of it. The staff was asking me questions when the birthday cake being brought out where people are supposed to be singing. So I found that was a bit inappropriate, just not considering what was going on. Also even though I asked staff to bring out the cake with candles lighted, they didnt so I had to run and get the lighter myself. These might sound like little things but when you are hiring the venue and catering, yoy expect them to take care of things so you can enjoy the party. In reality I feel they didnt do much other than serving the foods, but there are lots of little details that make a party and they just didnt deliver that. Unfortunately I definitely wont have another function there.

  • 4/5 Andrea S. 9 months ago on Google
    My meal was scrumptious and the staff were great fun. So nice to see people enjoying their job and the team they work with.

  • 4/5 Rebecca D. 1 year ago on Google
    Kid friendly hotel with great indoor playground to keep the kids entertained. Pork Belly special was delicious and the other meals looked quite tasty as well. Clean amenities. Overall positive experience would go again.

  • 1/5 Rachel S. 1 year ago on Google
    Service was horrible, ran out of bottles of prosecco. So brought the $60 Chandon bottle. Then asked to put the bottle on ice. But they ran out of silver buckets and tried to fit the bottle into a plastic soft drink jug. Then proceeded to order a jug of lemonade and got sparkling water as the syryp ran out. Asked the waiter to clear the plates as he dropped off kids icecreams for him to say ill do it when I get back with the other icecreams. Came back collected 2 plates left and didn't bother coming back. Then went to order dessert for them to say they only had 2 lemon meringues left and 1 sticky date pudding. Considering we had a table of 14 people thats a joke. I will never go back and dont recommend this place to anyone.

  • 4/5 Timbo M. 1 year ago on Google
    Only a quick visit to attend a birthday party. Finger food was good 😄👍 Unfortunately, there are no zero alcohol beers available in the lounge.

  • 5/5 Steve R. 1 year ago on Google
    Bit of a regular here, never had a bad meal and staff were great too.

  • 5/5 Jordan C. 1 year ago on Google
    You can always tell a good menu because they have 'Big' and 'Little' kids meal. Entrees and kids meals came out VERY fast (approx 5 mins). The rest of the mains didn't take much longer. Great kids area and great food and service. Couldn't ask for much more!

  • 5/5 J B. 1 year ago on Google
    We really enjoyed our meals. The senior meals are different from the usual old people home meals served in other venues. All staff that we dealt with were extremely friendly and happy. Would recommend and will go back.

  • 1/5 Lorena B. 1 year ago on Google
    Constantly running out of on tap bees and cider. Come on, used to be a good pub to visit. Getting fed up. You need to replenish stock more than once a month

  • 5/5 Mervyn R. 1 year ago on Google
    Nice pub... with great food & drinks. 👍 (Large venue. The rear garden area and concrete planter boxes, could do with some attention. - ie. weeding)

  • 5/5 Deb C. 1 year ago on Google
    Enjoyed an awesome Christmas lunch here today. The service was great. The food was perfect and the price was more than reasonable. I'd book for next year without hesitation! Thank you to all the staff.

  • 1/5 Nortyjen A. 1 year ago on Google
    Walked in for lunch and was left to stand there for 10mins. When the staff finally came over they pointed me to an empty area at the front and told me I’d have to wait, the place wasn’t busy. Decided not to eat and went into the sports bar where the sour faced excuse for a barmaid wouldn’t walk 4 feet to serve me and told me to walk to the other side of the bar. Still no smile and bluntly said Whaddaya want? When I ordered a drink she says Nup, don’t do tia Maria & coke. So I ordered the kaluha. Not only was she rude but it was clear I was an inconvenience that interrupted her lazily leaving on the bar looking bored. The staff here are rude, unwelcoming and I would give this place a miss!

  • 4/5 Adrian C. 4 years ago on Google
    Half decent feed, from what i could gather from everyone on our table that they were fairly happy with their meals, my partner had the Roast of the day which was beef, said it was touch Over done and dry but Gravy helped with a little bit of extra moisture. I had the Croydon Monster burger and it just hit the spot and probs one of the better pub burgers going around.

  • 4/5 Joan 10 months ago on Google
    The service was great, staff very friendly and efficient and food was good and came out quickly considering the amount of people there. Didn’t give a 5 because the noise level was horrendous and had to just eat and run because it was unbearable. Better acoustics need to be put in place.

  • 2/5 Madelyn 9 months ago on Google
    Food was decent but the service really let it down. When our food came out the coeliac on our table was served naan bread with his curry. We asked the girl that served us if she could please double check that the curry would still be ok to eat since the order notes had clearly been ignored. We were also missing a gravy off another dish so she said she would check both of those things and simply never came back…… Whilst our coeliac friend took a lucky gamble and just ate it this kind of service should not be neglected!

  • 4/5 Shamindra C. 11 months ago on Google
    The food was prepared very quickly, which was good. The food itself was overall better than average for this type of bistro. The portion sizes were good and the food was reasonably priced. I was quite happy with my barramundi and I appreciated that the vegetables on the side were not drowning in olive oil (unlike many other restaurants where the chefs have the mistaken belief that more olive oil is always better). There was only one item of dessert on the menu, which was carrot cake, which we decided to skip. A wider variety of dessert options would have been better. It would have been good if the waiters had served drinking water for our table, or at least informed us that we had to self-serve water from the bar. It took a some looking around to realise that we had to self-serve water from the bar. It would also have been better if drinking water had been bottled to make it easier to take to our table, however we had to fill up individual glasses from a water tank. There was also a wait for clean glasses.

  • 5/5 Lee M. 11 months ago on Google
    Food was amazing, roast pork tender, my daughter loved the food. Staff are absolutely amazing, Zach, kath, elly and the lovely team in gaming and sports bar. They all helped me with a complex issue and still managed to have a sense of humour whilst also serving over 200 people for dinner. .will continue to keep coming back.

  • 4/5 Clinton T. 11 months ago on Google
    Great pub good food 👌

  • 3/5 Angela W. 1 month ago on Google • 2 reviews New
    Surcharge when paid by card…no signs to notify you beforehand. $2 for sauce ( French mustard, didnt have English) and $2 for peppercorn sauce with my steak , which are normally included in the price at all restaurants we have visited. .Food and service were good, but won’t be going again. We tried it for a change from the Ringwood Club, but will stick to what we know.

  • 5/5 Wayne H. 3 weeks ago on Google • 2 reviews New
    After a short notice booking on a Friday night, our party of 5 received quick and courteous service from all staff. One of our party is anafalactic to lots of different foods but there was nothing but understanding from the friendly staff. Chris at the bar provided great service with special requests at coffee time. Thank you.


Call +61 3 9870 9344 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Small plates
    • ✓️ Happy hour food
    • ✓️ Late-night food
    • ✓️ Happy hour drinks
    • ✓️ Private dining room
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery
    • ✓️ Outdoor seating

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