2/5 Mat C. 1 year ago on Google
If
it
was
just
one
thing,
it
would
have
been
four
stars.
Unfortunately
when
it
is
3
things
it
knocks
the
cafe
down
to
two
stars.
However,
maybe
these
three
things
will
be
fixed
by
your
next
visit.
1)
Hot
Chocolates
are
inconsistent
-
Not
a
big
deal,
I
know.
But
when
you
go
there
the
first
time
and
the
hot
choc
was
awesome and
the
second
it
is
pretty
average,
I
guess
you
want
it
like
the
first
time.
2)
Charged
for
a
swap
-
I
know
lots
of
places
do
this,
but
the
good
ones
do
not.
In
this
case
I
asked
if
it
was
ok
to
make
a
swap,
they
said
yes.
So
I
assumed
they
would
not
charge
me.
If
they
said
they
were
going
to
charge
$5
for
the
swap,
I
would
have
said
no,
just
minus
then.
Still
not
a
great
outcome,
but
still
better
than
trying
to
hide
it
from
us.
3)
Prices
are
quite
high
-
This
is
fine
if
the
service
and
food
reflects
this
or
if
the
location
is
premium.
Unfortunately
none
of
the
above.
I'm
all
for
charging
high
prices,
but
then
service
and
food
must
match
it.
Otherwise
you're
pretending
to
be
up
market
when
you
aren't.
Still,
the
food/ambience
would
be
classed
as
great
if
it
was
in
a
very
picturesque
place
or/and
if
it
cost
25%
less.
Your
experience
may
be
a
lot
better
than
mine,
so
feel
free
to
rate
them
high
or
low
depending
on
how
you
go.
However,
I
still
say
that
if
you
are
going
to
charge
higher
prices,
then
you
need
to
also
be
consistent
so
that
99%
of
the
time
everyone
loves
the
food
and
service.