2/5 Yee Nei Josie Y. 1 year ago on Google
I
came
to
this
Royal
Hotel
a
few
times
and
used
to
like
it
so
much;
great
ambiance
and
good
price
food.
Today
I
had
such
bad
experience
there.
I
ordered
Christmas
in
July
lunch
(quite
standard
menu
today)
the
main
took
a
very
long
time
to
come.
All
my
friends
who
orders
regular
meals
finished
the
food
and
I
was
still
waiting.
I
tried
to
ask
and
the
waitress
in
red
was
not
interested
to
check
for
me.
Secondly,
I
ordered
an
vegetarian
pasta
dish
to
my
in-law;
the
menu
didn’t
say
there
is
opinion
and
garlic
there
and
we
just
ordered
assuming
it’s
no
onion
and
garlic.
It
turned
out
there
is
onion
in
the
sauce
and
I
brought
to
the
counter
and
again
talked
to
the
waitress
in
red.
I
asked
whether
we
can
take
away
as
obviously
my
in
law
can’t
eat
due
to
allergy
to
onion/garlic.
She
said
they
don’t
offer
take
away.
Then
I
asked
whether
we
can
get
refund
or
change
another
dish.
What
she
said
is
NO,
No,
and
No!!!!!
Eventually
we
totally
wasted
a
dish
that
no
one
even
tougher
it.
How
would
they
(or
at
least
this
waitress
in
red)
in
so
not
helpful
and
flexible.
Firstly
the
menu
didn’t
say
there
is
onion
and
garlic,
then
my
first
n
law
really
couldn’t
eat
the
dish
and
why
they
couldn’t
let
us
change,
refund
or
simply
pack
up
to
take
away?
Why
she
is
so
mean
and
rather
waste
the
food
than
being
a
little
bit
helpful.
Surely
it’s
hard
for
us
to
dine
there
again
although
it
might
be
just
that
waitress
in
red.
What
a
pity!!!