Chatime City Fresh image

Chatime City Fresh

Cafe Bubble tea store

😠 All the tables surrounding Chatime are hell because they thought it would be a great idea to put bass heavy speakers in their store. It's like an audio-nightmare hearing the Knox speakers playing music mixed with loud, obnoxious bass thumping from Chatime. Is Chatime competing with Boost for who c... People often mention Chatime, time, drinks, drink, service, good, bubble, amazing, customer,


Address

Kiosk KM2, 425 Burwood Hwy, Wantirna South VIC 3152, Australia

Website

chatime.com.au

Price rating

$ $$$

Rating on Google Maps

3.80 (108 reviews)

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Working Hours

  • Wednesday: 10 AM to 5:30 PM
  • Thursday: 10 AM to 9 PM
  • Friday: (Good Friday), Closed, Holiday hours
  • Saturday: 10 AM to 5 PM
  • Sunday: (Easter), 10 AM to 5 PM, Holiday hours
  • Monday: (Easter Monday), 10 AM to 5 PM, Holiday hours
  • Tuesday: 10 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: Chatime (12) time (10) drinks (10) drink (8) service (8) good (7) bubble (6) amazing (6) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Avian 4 months ago on Google • 16 reviews
    All the tables surrounding Chatime are hell because they thought it would be a great idea to put bass heavy speakers in their store. It's like an audio-nightmare hearing the Knox speakers playing music mixed with loud, obnoxious bass thumping from Chatime. Is Chatime competing with Boost for who can torture the most people with terrible music? Maybe if they spent less time figuring out what playlist will have the most obnoxious bass line, they would make a less watery, mediocre bubble tea
    1 person found this review helpful 👍

  • 1/5 Tyler H. 8 months ago on Google • 15 reviews
    Extremely disappointed. There was 3 people working and it took them 15 minutes to make my drink. The two girls working seemed too busy chatting and the guy was left on his own to make drinks and clean up their mess. The drink was good however this is extremely poor service. (27/7/23)
    1 person found this review helpful 👍

  • 5/5 Sherree C. 3 years ago on Google
    Chatime is an amazing shop, the quality of the drinks is unbelievable. I am utterly pleased with the customer service. I ordered a premium bubble tea and a peach tea too, it took the wonderful person there all of 4 minutes to make our drinks,
    1 person found this review helpful 👍

  • 5/5 Jeremy D. 8 months ago on Google • 38 reviews
    These guys always do a great job, make tasty drinks and the online order was prepared fast. I like the seating on the side of the counter where I can take my drink and then sit there and drink it. Awesome. Thanks Anna and the two others.

  • 4/5 J 1 year ago on Google • 13 reviews
    I usually order via their app for pick-up which works surprisingly well. The workers there are nice too Usually the drinks are pretty consistently well made but there have been a few times where they've been a bit wrong so that's why it's only 4 stars Otherwise it's safe to say I'm addicted to their bubble tea so that's not going to stop me going back for more! 🧋

  • 5/5 sinéad 5 months ago on Google • 7 reviews
    Love this Chatime! I always get the Matcha frozen and enjoy it every time. The staff are friendly and and the wait time is never long. 😃

  • 4/5 Sangeeth .. 5 months ago on Google • 3 reviews
    Taste's good, I ordered vanilla flavoured milk tea(30% sugar) with coconut jelly but was served with no sugar. It's bit crowded tho it's advisable to look at the order clearly, other than that it's good 👍

  • 4/5 shine 1 year ago on Google
    they always get my name wrong, so I give then a fake name. But, now they get that wrong too so I guess I'm just going to tell them my name is John- even though I am a small woman. Their milk teas are absolutely perfect though. I love u chatime From John, Xoxo

  • 1/5 Mahsa M. 9 months ago on Google
    Overpriced flavoured water. Just tried it to see what the product is! Threw half of it out.

  • 3/5 Sam R. 1 year ago on Google
    Drinks are always of a consistent quality, but they are seriously understaffed when it's busy sometimes. Waited 15 mins for my tea once.

  • 5/5 Mandie L. 8 months ago on Google
    Their fruit teas are pretty nice!

  • 5/5 God Father to A. 1 year ago on Google
    It’s only good if you choose the right thing so it’s always AMAZING

  • 4/5 Barney R. 1 year ago on Google
    tea was good, nice amount of toppings but there was a girl working in school uniform?

  • 1/5 Chris 2 years ago on Google
    Ordered a "Magnificent Mousse" got a "Mango" Mousse. There's clearly a huge issue with how they take orders at this place. Suffice to say not very impressed, will not be using this place for my chatime anymore.

  • 4/5 Vedad Neday D. 5 years ago on Google
    Liked the drinks didnt really like the premium pearl milk tea(it wasnt that sweet so the tea flavour) but the iced taro milk tea with pearls was top notch..... the balls are chewy and the big staw cones in handy for sucking the pearls. There fruity tea here is amazing.... would recommend iced strawberry green tea with mango popping pearls. To get more bang for ur buck get 1/2 or no ice as it comes with more drink. Havdnt tried less sugar but will next time. Nore: bubble tea is expensive but its worth it.

  • 3/5 Luong Phuong L. 2 years ago on Google
    Many staff there but long waiting time. They should improve their service efficiency. Drinks are ok but pearls are undercooked sometimes.

  • 5/5 Brittany O. 1 year ago on Google
    The lady with the pink hair was so lovely to everyone that walked up and always had a smile on her face ! Awesome to see :)

  • 4/5 Jossy V. 1 year ago on Google
    I got a take away frozen passion fruit with strawberry burst bubbles(I think that what they are called) it was really good and I really enjoyed it but my customer service was rough the girl who served me had to move away to make other teas because they were overwhelmed with orders

  • 1/5 kimora k. 10 months ago on Google • 2 reviews
    I used to get Chatime all the time, until I switched to other bubble tea breweries. I came back to Chatime recently just to try some of my old favourite drinks, but I couldn't taste anything. After trying multiple drinks over the past month, I realised how watered-down Chatime teas are compared to other breweries. It's not worth paying almost $9 for something that tastes like water. I recommend trying other bubble tea places if you want a strong taste.
    1 person found this review helpful 👍

  • 5/5 nisa s. 6 months ago on Google • 1 review
    Chatime will hit every single time. Celine was the nice young lady who made my drink and it was spectacular. i was amazed. i’ve never tasted a drink so good. i strongly believe this young lady needs a raise!! her amazing customer service and efficiency in making my drink left me astonished. love it 😊
    1 person found this review helpful 👍

  • 5/5 iqra m. 6 months ago on Google • 1 review
    I had the pleasure of experiencing amazing customer service at Chatime, thanks to the wonderful Celine. She took the time to offer personalised recommendations based on my taste preferences. Celine's attention to detail at Chatime truly stood out and I believe for that she is a delightful employee. The boba drinks, were nothing short of amazing. Chatime's extensive menu offers a wide range of flavours, and the quality is exceptional. I can't recommend Chatime and the exceptional customer service provided by Celine enough!
    1 person found this review helpful 👍

  • 5/5 123 4. 5 months ago on Google • 2 reviews
    awesome drinks, i always love mango green tea with popping pearls and lychee jelly. great customer service, i was served by the amazing melissa. definitely recommend, take a trip down to knox for a delicious cha time!!
    1 person found this review helpful 👍

  • 5/5 Amelie B. 5 months ago on Google • 1 review
    I love the peach green tea with lychee jelly and last time I went there Melissa served me and she was lovely


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

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