SH Jewellery image

SH Jewellery

Jewelry store Jeweler Jewelry designer Watch store Jewelry repair service

One of the Top rateds in Melbourne


Address

Shop/10b Balmoral Ave, Springvale VIC 3171, Australia

Website

www.shjewellery.com.au

Contact

+61 3 9546 6292

Rating on Google Maps

5.00 (4.5K reviews)

Open on Google Maps

Working Hours

  • Tuesday: Closed
  • Wednesday: Closed
  • Thursday: 10:30 AM to 5 PM
  • Friday: 10:30 AM to 5 PM
  • Saturday: 10:30 AM to 5:30 PM
  • Sunday: 10:30 AM to 5 PM
  • Monday: 10:30 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: ring (55) service (33) recommend (27) wedding (26) Jewellery (22) helpful (20) quality (20) jewellery (20) happy (19) engagement (17)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 David B. 2 years ago on Google
    Excellent service we received from SH Jewellery. Steve was very knowledgeable and helpful with our purchase. Staff were very welcoming from the beginning to end. My partner is very happy with the engagement ring. Thank you for the assistance.
    2 people found this review helpful 👍

  • 5/5 Amy T. 2 years ago on Google
    The Team at SH Jewllery have been amazing from start to finish, customer service is one of the best service I've received by the entire team there. They are very welcoming, and easy to talk to, they listen and don't rush you in choosing a product. The quality of the jewellery is outstanding, and they have a wide range to choose from. Highly recommended. Thanks Guys! Here's a photo of my engagement ring 💍
    2 people found this review helpful 👍

  • 5/5 Nicholas D. 2 years ago on Google
    We've been looking for wedding bands and found the ones we loved from this store. The customer service here is great. Pricing is also very fair. Will highly recommend.
    2 people found this review helpful 👍

  • 5/5 Nilar W. 1 year ago on Google
    It was a great experience coming to SH jewellery. I got beautiful diamond ring for my 11th anniversary gift. Thank you so much Quinton for an exceptional service and guidance to choose right ring.definitely coming back to you .
    2 people found this review helpful 👍

  • 5/5 Ameena H. 1 year ago on Google
    My second purchase at SH Jewllery.. very happy with my purchase.. love the customer service.. all staff always friendly and kind specially Che. Beautiful clean shop. Definitely recommend and will be coming back. Good quality diamonds
    2 people found this review helpful 👍

  • 5/5 Kim Thoa B. 5 months ago on Google • 22 reviews
    We were serve by Linna she was quite helpful and we happen to meet the owner name Sean he gave us unbeatable prices we can't refused. Thanks for your lovely service. Been going here since 2015!
    1 person found this review helpful 👍

  • 5/5 Dearna M. 5 months ago on Google • 12 reviews
    Amazing service and very knowledgeable. Quinton was exceptionally helpful, and had an eye for design that was invaluable in making a decision about our wedding band. He was reassuring and offered the exact expert advice we needed. The prices were extremely reasonable, and it was obvious that the staff found their work interesting and satisfying. Strongly recommend stopping by!
    1 person found this review helpful 👍

  • 5/5 Alex N. 3 months ago on Google • 12 reviews New
    Lang and Cindy were excellent in helping my fiancée and I finding our wedding rings. They were knowledgeable, patient and highly professional. Although we went in not completely knowing what style we wanted, we definitely walked out happy with our chosen rings.
    1 person found this review helpful 👍

  • 5/5 Krishna M. 7 months ago on Google • 10 reviews
    Very interesting store, with a lot of personality and character. Really appreciated the genuine character of all staff members who assisted us in finding our engagement ring. Special thanks to Lang for her assistance during our visit. Would definitely recommend!
    1 person found this review helpful 👍

  • 5/5 Leng H. 1 year ago on Google
    Very good customer service and hight quality diamonds earrings. I am highly recommended to all friends and relatives. Thank you Linna for helping me choose my earrings and making our anniversary more special.
    1 person found this review helpful 👍

  • 5/5 Doan T. 1 year ago on Google
    I just picked up my diamond ring at SH Jewellery. So happy with the way it turned out, better than i expected. I love how the design is so unique and that they use really high quality diamonds in both the center diamond and diamonds in the halo as well. It really makes the diamond sparkle so much. Very happy customer and would highly recommend SH Jewellery
    1 person found this review helpful 👍

  • 5/5 Truong M. 1 year ago on Google
    I wanted a men’s ring from long time. I cane to SH jewelry and met Duc.I know nothing about diamonds.He goes through all aspects about diamond again and again.His knowledge is exceptional and his guidance is very priceless.finally I got a very stunning ring with free after care services package.
    1 person found this review helpful 👍

  • 5/5 Vic C. 1 year ago on Google
    A huge thank you to the team at SH Jewellery! My fiancé is absolutely in love with her custom made engagement ring! Very happy customer’s and would highly recommend SH Jewellery for a gift for a special occasion or if you even want to spoil yourself!
    1 person found this review helpful 👍

  • 5/5 Will L. 3 months ago on Google • 3 reviews New
    My partner and I came in for our wedding band and we were greeted by Lang and Lina. They assisted us with finding the perfect ring. Their service was amazing and were a pleasure to deal with. Would highly recommend SH Jewellery!!
    1 person found this review helpful 👍

  • 5/5 George E. 1 year ago on Google
    Very efficient and great customer service from Lang ,It was very hard to find natural red rubies with 18k white gold from anywhere else. This is the right place for genuine quality and genuine service.can't recommend them enough..
    1 person found this review helpful 👍

  • 5/5 Luca L. 1 year ago on Google
    Ordered a white gold band. Very beautiful subtle ring (3.8mm width) In a nice ring box which was packed in a box, which was then again packed in a bigger box. All decorated with ribbons. Nice details that are appreciated when ordering a piece of jewellery. Before the order was made/shipped I got called up by Keith to double check all my details of the order and address. Which I found very professional and liked. Very happy with the purchase definitely planning on visiting the store and see what they all have. Luca
    1 person found this review helpful 👍

  • 5/5 Mary C. 2 years ago on Google
    My partner and I were referred to SH Jewellery by a friend and we are so glad we went! Not only we’re the diamonds better quality than what we had shopped around for, the range was incredible and the customer service was exactly what we needed. Helpful, kind, not pushy and willing to spend the time to make sure we were completely happy with our engagement ring purchase. Thank you Eleni and Quinton, you both made our choice very easy and were a pleasure to deal with! We will be recommending you to our friends.
    1 person found this review helpful 👍

  • 5/5 Vertcon Shotcrete & Steel f. 1 year ago on Google
    Very helpful team at SH Jewellery, no pressure and full of knowledge. We had Che & she was a amazing but the whole team was very helpful!
    1 person found this review helpful 👍

  • 5/5 Xanthi T. 11 months ago on Google
    SH have got the best quality diamonds at the most affordable prices. The quality of the pieces were absolutely exceptional. The staff are so helpful and willing to work with a budget. I cannot recommend them enough. 10 point SH 💪✨
    1 person found this review helpful 👍

  • 5/5 Ban N. 1 year ago on Google
    Very happy with customer service from Mr.Duc. One of the best stores in the Melbourne to purchase Natural diamonds in very competitive price. I got surprised with sparkles in whole shop. Highly recommend
    1 person found this review helpful 👍

  • 5/5 Michael E. 1 year ago on Google
    What a great start of 2023 for us ,we have won raffle drum 1ct diamond from SH jewellery. It was trilling experience. I can't thank you enough for their generous assistance and amazing customer service.The quality of their diamonds are unmatchable in all over the Melbourne. Highly recommend..
    1 person found this review helpful 👍

  • 5/5 Trung N. 11 months ago on Google
    Myself and my fiancé went in to pick out wedding rings for our wedding, all staff were amazing and so welcoming. We were served by Steve whom was absolutely amazing with us and our 15 month old son. He was given a little teddy bear. If I could give a 10 star review I would highly highly recommend ☺️
    1 person found this review helpful 👍

  • 5/5 Sapna C. 9 months ago on Google
    Staff was very humble ,experienced and helpful. They helped us too choose our best thing. Store is very nice and quality of product is too good. If anyone want too change their wise into products do visit this place
    1 person found this review helpful 👍

  • 5/5 Eunice S. 9 months ago on Google
    I’m so happy with my ring. they also have good service . My partner bought a ring for our wedding . Chris and lyn are very nice and very accommodating.
    1 person found this review helpful 👍

  • 5/5 Galvin M. 6 months ago on Google • 23 reviews
    The store was simply stunning with friendly staff that didn’t make you feel rushed or pushed to purchase a ring. Eleni was very considerate and helped us through the ring selection process for our wedding bands. She had great ideas for designs. Would definitely recommend everyone come see SH team!!

  • 5/5 alex t. 5 months ago on Google
    SH Jewellery impressed me with their beautiful collection. The jewelry is well-made and comes in a variety of styles, from classic to modern. The pieces feel high-quality, and the customer service was excellent, helping me find exactly what I wanted. Overall, SH Jewellery stands out for its stylish and well-crafted pieces, making it a great choice for anyone looking for beautiful jewelry.
    1 person found this review helpful 👍

  • 5/5 Kate G. 6 months ago on Google
    SH Jewellery provides an exceptional service and terrific advice to narrow down the options available. My partner and I were very happy with our experience choosing wedding bands to help complement my engagement ring that is also from SH Jewellery. Special thanks to Quinton.
    1 person found this review helpful 👍

  • 5/5 Emily E. 4 months ago on Google • 3 reviews
    Eleni was very friendly, easy to talk to and amazing with my fiancé and I as we picked out our forever rings! She walked us through lots of styles and sizes and had a really good sense of what we liked and helped us come to a great decision. The ring selection was great and we are so excited about our new wedding bands. Thank you for a great experience!
    1 person found this review helpful 👍

  • 5/5 Bonnie K. 2 years ago on Google
    Served by Quinton, replaced my stolen diamond studs with ones from SH. Loved it, just what I was looking for. Thank you. SH Jewellers, very happy with my purchase.
    1 person found this review helpful 👍

  • 5/5 Rashmi R. 3 years ago on Google
    Thank you so much to the SH Jewellery family for my beautiful Engagement ring! My partner and I were served by Chi and Quentin who were extremely patient as we spent hours trying to find the perfect ring! I could not be happier, it is perfect from every angle. We have received so many amazing compliments and I have been referring so many people to come to this shop. Thank you again x
    1 person found this review helpful 👍

  • 5/5 Maia L. 2 years ago on Google
    We had a lovely experience with SH jewellery, from re-sizing my engagement ring to purchasing of wedding bands. The team at SH have been extremely helpful and respectful of our needs for the wedding. And most importantly, we love our rings!
    1 person found this review helpful 👍

  • 5/5 Hebe W. 3 years ago on Google
    We are happy with our experience in SH jewellery. The staffs are very nice and their rings are amazing beautiful too. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 S M. 2 years ago on Google
    Fantastic experience shopping at SH Jewellery. Could not have been more helpful and extremely friendly service. Beautiful jewellery and highly recommend to anyone looking for quality jewellery.
    1 person found this review helpful 👍

  • 5/5 Lee B. 2 years ago on Google
    Excellent service by the 3 lovely ladies. No pressure to buy and very helpful. Definitely know what they r selling and well worth a look & visit
    1 person found this review helpful 👍

  • 5/5 Tiffanyeloise T. 2 years ago on Google
    Great services from SH jewellery store. I really appreciate for your team helping me pick a bright and shiny pendant with necklace 😁I was impressed by all jewelleries in the show room and I was really satisfying and love it. I would be back for sure and also would highly recommend for everyone out there that are looking for Best buy jewellery
    1 person found this review helpful 👍

  • 5/5 Jaseem S. 2 years ago on Google
    Recently purchased a wedding band and I have to say the entire experience was flawless. Had the pleasure of being served by Keith who was on top of everything and crossed every T and dotted every I to make sure I was making the right purchase all the way through to postage. The packaging was elegant, the pictures don't do justice to how good the ring looks in person. The entire process was a pleasure, thank you!
    1 person found this review helpful 👍

  • 5/5 Vivian W. 3 years ago on Google
    SH jewellers did a wonderful job with my engagement ring! An absolutely beautiful round cut brilliant ring with incredible service as well. Free resize in a quick turnaround - very pleased, highly recommend!!
    1 person found this review helpful 👍

  • 5/5 Kelvin C. 1 year ago on Google
    Very knowledgeable and friendly staff. We were more on the indecisive side but they helped us to decide on the right wedding ring choices quickly and efficiently. Pricing was also very fair and competitive. Lots of choices to choose from. Highly recommended for anyone who’s looking for a wedding or engagement ring!
    1 person found this review helpful 👍

  • 5/5 steven t. 2 years ago on Google
    We been i couple jeweller shop but this one is the best one. Outstanding customer service and quality of their diamonds. Definitely will be back.
    1 person found this review helpful 👍

  • 1/5 Serena C. 2 years ago on Google
    We wanted the matte finish ring for my partner. They had none in stock but they said they could brush the shiny ring to turn it matte. We were promised the new ring would be exactly the same finish - but it did not. It had some very obvious marks/scratches. Steve (manager) did not treat us well at all. He kept arguing that we will eventually scratch the ring anyway. When Adam said he won't scratch it because he won't wear it often, Steve asked: well why are you buying it then? Every sentence he said had to counter attack us. He also pointed out that more customers were coming into the store, implying we were a nuisance. Unfortunately his rude attitude won't have us coming us back again. Che and Charmi however, are very nice.
    1 person found this review helpful 👍

  • 5/5 Brigitte C. 2 years ago on Google
    This is a really great jewellery, and I don't mean only rings. I love the modern but feminine designs. They work with good quality diamonds, compared to many big company jewellers. We visited several shops, and I have to say their jewelleries are far the best. It's designed by them, so you won't find it anywhere. They're pretty, modern, accentuating the wearer. There's a large variety of all jewellery, and all are beautiful, it is hard to choose. Staff is kind, friendly and helpful. They made us feel welcomed, not rushed. The day was busy, yet they still took the time to show us several pieces and made us feel appreciated. The display is nice, and the whole shop looks elegant. I would definitely recommend to visit them.
    1 person found this review helpful 👍

  • 5/5 Minh Nhật Lê D. 2 years ago on Google
    Great place to buy your engagement ring! Ms.Leng and Ms.Che is absolutely amazing, professional, friendly and beautiful as well! 6 stars for services and products. Absolutely great quality! Highly recommended!
    1 person found this review helpful 👍

  • 5/5 Clinton b. 2 years ago on Google
    SH Jewellery has such an incredible range. The quality and service was such a great experience for us. Che was very knowledgeable and professional. She guided us through our choices and made our experience very pleasant. I would definitely recommend Che to family and friends without hesitation. This is our go to Jeweller!
    1 person found this review helpful 👍

  • 5/5 Dolly N. 2 years ago on Google
    This place sparkles as soon as you walk in. They explain everything well to you and do not hesitate to answer any questions. Got both my engagement ring and wedding ring from here. 🥰🥰🥰Thank you for your services with a smile.
    1 person found this review helpful 👍

  • 5/5 Mai N. 2 years ago on Google
    I have been recommended to SH Jewellery through a friend as I was looking to buy a wedding gift. I was really happy with the range that they had and found 2 beautiful items. Their diamonds just sparkle so much, from my experience shopping for jewellery, I would say they are the best that I have seen, especially with quality, range, price and service. I felt very comfortable purchasing, they were not pushy and really patient. I would definitely be back, maybe next time to spoil myself for something instead :)
    1 person found this review helpful 👍

  • 5/5 The Food E. 2 years ago on Google
    I am from interstate and at first I was a bit reluctant to buy jewellery from a Melbourne store but a friend strongly recommended SH to me so I thought I would give it a go and I’m so glad I did! Eleni and the team has been amazing and answered all my queries very patiently despite me being interstate and kept me up to date with the progress. SH really cares about their customers and the after service is superb. The ring quality is so good for the price and I will definitely be back for more jewellery! Thanks Eleni and team~ Flo
    1 person found this review helpful 👍

  • 5/5 Shermayne C. 1 year ago on Google
    Professional advice and friendly service by Che and Keith. My partner and I have been to a few jewellery stores, and SH Jewellery has a much bigger selections. Competitive price too. Bought our beautiful wedding bands here and very happy!
    1 person found this review helpful 👍

  • 5/5 Kase A. 1 year ago on Google
    The team have been nothing short of amazing! Very helpful over the phone and easy to get an appointment. Once in-store, everyone is very accommodating and a pleasure to deal with! I had many consultations in the CBD for my wedding bands, which were highly overpriced and not exactly what I wanted. The team made the process easy and weren’t pushy - they were so good that I bought two bands! I highly recommend them! Thank you!
    1 person found this review helpful 👍

  • 5/5 Simon R. 1 year ago on Google
    The team at SH were exceptionally helpful and insightful. Could not be happier with the result. I came in with a rough idea of what I wanted and through Edric's professionalism and expertise, left with a quality engagement ring for an incredible price. I highly recommend seeing him and the rest of the team if you are in the market. Thanks again.
    1 person found this review helpful 👍

  • 1/5 Miranda 2 years ago on Google
    Absolutely appalling customer service. My husband and I purchased our wedding bands from SH Jewellery last year, mine platinum and my husband's was white gold. Within 3-4 months, my husband's ring had become very yellow and tarnished. It was also quite scratched. I contacted SH and was advised to send the ring back for inspection. I was subsequently called and told that the ring had sustained a lot of damage, and that my husband must have been some sort of a tradie who used his hands a lot. Definitely not - he is an engineer who sits at a desk all day long (check out the photo of his hands). But the guy on the phone kept saying that the ring wouldn't have been so scratched if that was the case (essentially implying that I was being untruthful). But that was exactly my point! This shouldn't have happened, and the fact it had clearly showed that the ring was defective and not fit for purpose. Anyway, I was told I'd be contacted again a couple of days later - never happened, so I rung back. This time I was advised that the supplier had said that it shouldn't have happened, but that this was somehow our fault?! Again statements were made about how much wear and tear the ring must have sustained, before the guy on the phone started comparing the ring to a pair of shoes, saying that if you wore a pair of shoes then eventually the heel would wear down... sure, but you wouldn't expect a WEDDING BAND to be looking as terrible as this one was within 3-4 months. Also isn't the idea behind a wedding band that you wear it every day? He then told me that given it had been 12 months since we ordered they could polish the ring back up and send it back, but that they wouldn't provide a refund (despite the fact we got married at the end of 2020). Given the plating wore off stupid quick last time, I don't have any faith in the product withstanding absolutely reasonable use any better. Extremely disappointed by this whole process. We're now looking at other avenues of recourse, because as far as we are concerned SH Jewellery are in breach of their consumer law obligations. Do yourself a favour, and if you're considering white gold look elsewhere.

  • 5/5 huy n. 4 months ago on Google
    The minute we walked in, we were welcomed with smiles and great vibes. The staff here at SH jewellery were really helpful in giving us advice on what suits me, making it a quick and fast experience. Highly recommend.

  • 5/5 Vy P. 5 months ago on Google • 3 reviews
    Highly recommend SH Jewellery, we were just planning to have a look for our wedding rings but Lina was very lovy and helpfulshe has suggested some very gorgeous designs we finally decided to purchase a pair for our big day. I and my partner are very satisfied with the service, definitely come back and recommend for friends.

  • 5/5 Amy H. 4 months ago on Google
    Was looking to purchase an engagement/ wedding ring for my partner (I was proposing to him). Staff were extremely helpful as we went through the different options and sizes etc. Had a great selection. Would definitely recommend. P.S. He said yes 🙌 🤵‍♂️ 👰‍♀️

  • 5/5 Emily Brown P. 5 months ago on Google
    The quality and service is unmatched! Everyone was very patient and helpful through the whole process and nothing was too much trouble.

  • 5/5 Uyen P. 6 months ago on Google
    Beautiful selection of jewellery pieces. The staff were very polite and helpful with providing in depth information about their products. Linna assisted us and helped with selecting the right ring for us. Service was fast and straight forward with no complications!

  • 5/5 Susie 6 months ago on Google
    Really amazing store with welcoming staff. Really appreciated the genuine support from all the staff members who assisted me in cleaning my engagement ring. Special thanks to Kieth for his amazing assistance during our visit, Kieth provided me with much information and made sure I was happy with my purchase.

  • 5/5 Sorkim E. 6 months ago on Google
    Totally recommended for a couple who’s looking for an engagement ring. I had an amazing experience when I bought an engagement ring here. Quinton was really friendly and helpful on giving advice and service.

  • 5/5 Jessica B. 6 months ago on Google
    Love, love love! My partner brought my engagement ring, wedding band and eternity ring from SH Jewellery. Beautiful, top end pieces, wonderful staff and a very pleasant experience! Would definitely recommend.

  • 5/5 Lily P. 6 months ago on Google
    This store has amazing service. They helped me decide which ring to purchase and choose what size fits me best. I travelled 1hr to this store and it was worth every minute. I recommend this store to anyone who is interested in top of the line jewellery! 10/10

  • 5/5 PING W. 2 years ago on Google
    So happy with my purchase! The ring is stunning and good quality! Customer service is perfect and efficient! Will definitely buy from them again!

  • 5/5 Duyen N. 6 months ago on Google
    Quinton was very helpful and patient with us during our jewellery selection. We were allowed to take our time to make our decision and didn't feel rushed. We purchased a lovely bracelet with a lifetime cleaning included. Very happy with the purchase :)

  • 5/5 Christina B. 2 years ago on Google
    The service and range that SH provides is next to none. Really happy with the necklace and our wedding bands received

  • 5/5 Ly C. 10 months ago on Google
    I had a great time at SH today, choosing a ring for my girlfriend. Linna was so friendly and helpful. SH have so many great things to choose from and definitely a great place to take your love one there. Highly recommended for anyone looking to buy gifts.

  • 5/5 Roger T. 10 months ago on Google
    Keith was amazing, and did a fantastic job in showcasing all the options. I could really tell that Keith was focused on my needs, and listened to what I wanted in a wedding ring. I was recommended by a close friend, and I will highly recommend SH Jewellery to mine :)


Call +61 3 9546 6292 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✗ Same-day delivery

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