3/5 Lola L. 5 years ago on Google
They
price
things
cheap
and
generously,
so
great
place
for
a
bargain.
The
people
working
there
are
generally
friendly.
However
the
customer
service
policies
are
absolutely
ridiculous.
They
refuse
to
hold
anything
for
you
if
you
ask
them
to,
unlike
any
other
shop
I’ve
ever
been
to.
The
only
time
they’ve
ever
held
anything
for
me
was
once
when
their
POS
Machine
wasn’t
working.
But
usually
they
just
claim
that
they
“can’t”
hold
anything
for
you
and
struggle
to
provide
a
fair
reason
other
than
that
it’s
company
policy.
I
bought
something
that
was
big
and
inconvenient
to
take
home
with
public
transport,
and
asked
them
if
I
could
leave
it
there
and
come
back
to
collect
it
later
when
I
had
a
car
to
help
me
take
it
home.
They
said
no,
even
though
I
had
already
paid
for
it,
so
it’s
not
like
I
would
just
leave
it
there
and
not
come
back
for
it?
They
didn’t
even
take
any
initiative
in
figuring
out
a
solution
for
me,
their
attitudes
were
just
like
“we
don’t
care,
it’s
not
our
problem”.
I
mean,
every
time
I
ask
them
if
they
can
hold
something
for
me,
they
stress
so
hard
that
they
absolutely
CAN’T,
but
if
they
could
disregard
company
policies
and
put
it
on
hold
for
me
when
their
POS
Machine
wasn’t
working,
why
couldn’t
they
do
it
for
something
I
had
already
paid
for?
The
way
they
carry
out
their
policies
is
so
inconsistent,
it
goes
to
show
they
don’t
really
care
much
about
customers
needs,
and
only
do
when
it
conveniences
them.
They
should
definitely
change
the
way
the
conduct
customer
service
to
be
more
accomadating
to
customers
who
are
paying
them
money
for
their
items.
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