What can I say Karen provided an excellent Customer services. The treatments is exceptional. Before the treatment I spent many years with severe pains in my toes and feet due to injuries. Wearing shoes was very difficult it came to a point I could only wear sandals. Over the months the pains got worse, the GP called it fire pains, which at times reduced me to tears. To walk or wear shoes I had to dose myself with pain relief. My feet and toes were swollen. When I came to the Phoenix Spa the treatments were exceptional. A week later and I can wear shoes, go on my excercise walks without the need for pain relief. The swellings greatly reduced and the fire pains dissolved gone, no more. It is such a joy. Not that I don't feel some pain but not like it was before. I purchased a wand and I use it everyday for it is just fantastic. I can't stop telling my friends and work Colleagues about it I highly recommend Phoenix Spa to anyone .

Wonderful experience with such a welcoming woman. Beautiful both inside and out with great knowledge making you feel most comfortable amongst her healing hands. Would highly recommend. Xx

Absolutely relaxing afternoon in the pods and space chair. Then afternoon tea for myself and two friends. Karen was very attentive and knowledgeable. Just what we needed Highley recommend Thank you Karen

Wow what a Brilliant experience from start to finish , Karen is so welcoming and makes you feel relaxed in beautiful intimate surroundings. I had the pamper package for two with afternoon tea and it was fantastic the pods are so relaxing , the Swedish massage was perfection and my personal favourite the nasa space chair then followed by one of the best afternoon teas I’ve had. This was my first visit but certainly not my last you have created a gem thank you Karen x

Had a lovely massage really released all the knots but still relaxing. The meditation pod was a new experience for me and would like to try the healing pod. Professional set up , Karen was very welcoming and responsive to email before the day. Would definitely return, she has some great offers for two people and because it is quite small you have the place to yourself!

My partner Mike and I went to see Karen on April 14th for a massage and light therapy treatment and it was amazing! Cozy ambience, really relaxing and Mike said this was the most relaxing massage he'd ever had and he's picky about them usually. Thank you Karen!

I visited Karen on 11.1.23 for a Swedish relaxation massage. It was my first visit but won’t be my last. Karen was very welcoming and made me feel at ease. The rooms look amazing. I have never laid on a bed as comfortable as it contours around your body. The music in the room was very calming. The fragrance from the oils was amazing. I have not felt as relaxed in ages. I would highly recommend a look at Karen’s list of treatments and book.

I had a fabulous time and the treatments I had left me feeling relaxed, refreshed and totally pampered. Karen was lovely and put me immediately at ease, taking the time to talk me through the treatments. Everything was impeccably clean and on a cold January afternoon, very warm and inviting. I would not hesitate to recommend for some serious R&R - indulgent experience with an affordable price tag. I’ll definitely be back! Thank you Karen for a wonderful afternoon of pampering 😊

Karen is a lovely lady whom is welcoming, professional, extremely knowledgeable and amazing at what she does. I stumbled across this place and so very glad I did. Beautiful setting and the most relaxing massage ever - so glad I upgraded to the 70 min one. Also experienced the meditation pod which I thoroughly enjoyed . At the end of it all I came out feeling the most relaxed I have ever felt. Highly recommended. Thank you 🥰

Just had a Swedish back massage and experience the well-being pod Absolutely blown away; the rooms are beautiful, calm and smells amazing. Karen was so lovely and attentive Oils and equipment Karen uses are unbelievable! Never felt so relaxed! I will definitely be coming back and recommending to everyone Thank you again ❤️