1/5 Nancy N. 1 year ago on Google
This
was
once
our
favorite
spot
when
we
are
in
Worcester.
Matter
fact
we
would
bring
all
our
friends
and
family
with
us.
The
lady
that
owns
the
place,
not
sure
if
she
still
does
was
amazing
but
now
the
place
has
terribly
gone
downhill.
The
food
looked
like
it
was
cooked
days
ago,
the
cabbage
looked
like
it
was
boiled,
no
flavor
on
anything.
The
plantains
we
could
not
even
bite
on
them
they
were
so
tough.
We
had
oxtail
and
goat
curry,
it
was
little
sauce
and
bones
really.
There
was
a
customer
at
the
store
complaining
about
the
same
thing
but
instead
of
helping
her
they
let
the
situation
escalate
to
where
now
the
customer
was
now
really
upset
and
causing
a
scene.
It
was
really
hard
to
seat
and
enjoy
our
meal
in
this
atmosphere.
The
server
had
the
manager
on
the
phone
and
handed
it
to
her.
He
insisted
that
she
waits
at
the
store
but
when
he
got
there
was
very
rude
to
her
and
still
didn’t
resolve
the
situation.
I
was
soo
excited
to
bring
a
friend
who
was
visiting
and
this
was
a
disaster.
My
husband
warned
me
because
he’d
already
noticed
their
quality
going
down
but
I
wanted
to
prove
him
wrong,
I
guess
not.
am
sure
we
ain’t
coming
back
again.
The
server
was
nice
but
didn’t
seem
to
have
the
authority
to
fully
resolve
customer
complaints.
The
server
genuinely
wanted
to
help
but
his
hands
were
tied.
My
husband
is
in
the
industry
and
was
really
impressed
by
how
the
server
handled
himself.
Anyway
we
wish
them
the
best
though!!
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