1/5 Jo D. 4 years ago on Google
The
food
looked
good,
but
I
will
never
know
as
the
extremely
arrogant
and
rude
customer
service
at
the
Fox
&
The
Knife
prompted
me
and
my
three
friends
to
leave.
My
husband
and
I
had
seen
the
Fox
&
The
Knife
featured
on
a
local
news
and
culture
show.
We
were
ecstatic
to
gain
a
reservation
on
Saturday
for
our
group
of
four.
We
arrived
at
our
reserved
dining
time
and
were
told
by
the
two
hosts
that
it
would
be
a
few
minutes
as
they
prep
our
table
and
suggested
that
we
get
drinks
at
the
bar
while
we
wait.
My
friend
tried
to
order
cocktails
from
the
bar
tender
and
was
told
to
move
as
other
people
needed
to
be
seated
at
the
bar.
He
told
the
bar
tender
he
didn’t
want
to
stay
at
the
bar
and
just
wanted
to
order
a
round
of
drinks
as
we
waited
for
our
table
and
the
bar
tender
made
a
face
and
ignored
him.
My
friend
made
a
second
attempt
with
the
bar
tender
to
order
drinks
and
we
finally
received
them.
After
15
minutes
of
waiting
for
our
reserved
table,
I
followed
up
with
the
hostess’
regarding
the
status
of
our
table
and
received
yet
another
rude
response
with
a
different
story
that
the
people
at
our
table
are
just
finishing
dessert
and
they
will
come
and
get
us
as
soon
as
possible.
At
35
minutes
past
our
reserved
dining
time,
I
followed
up
again
with
the
very
curt
hostess
staff
and
they
said
they
would
seat
us
momentarily.
Well
they
finally
seated
us
at
a
very
tiny
bar
table
with
stools
for
dinner.
I
inquired
as
to
why
we
were
seated
in
the
bar
and
the
table
is
not
large
enough
for
four
adults
to
eat
dinner.
They
insisted
this
was
a
reserved
dining
table.
This
tiny
bar
table
was
the
table
me
and
my
friends
stood
in
front
of
the
entire
time
we
drank
our
cocktails
and
they
did
not
order
dessert
but
played
on
their
laptop
the
entire
time.
My
friends
and
I
contemplated
staying
and
we
decided
we
could
not
eat
at
this
tiny
table
which
could
not
hold
four
plates
and
we
had
had
enough
of
the
poor
service-related
treatment
from
the
staff
at
this
restaurant.
We
decided
to
make
an
alternate
reservation
while
seated
at
the
Fox
&
The
Knife
tiny
table.
Upon
leaving
we
told
the
hostess
staff
that
we
were
very
unhappy
about
their
consistently
rude
treatment
toward
us
and
we
had
enough.
It
took
leaving
for
the
manager
to
run
out
to
the
street
after
us
begging
us
to
stay
and
that
she
would
seat
us
at
a
real
dining
table.
Guess
what,
too
late!
Why
didn’t
your
staff
treat
us
courteously
and
apologize
for
the
delay?
Why
didn’t
you
seat
us
at
our
“real”
reserved
dining
table
to
begin
with?
Honestly,
this
place
is
not
a
dinner
place
but
a
place
you
stop
for
a
quick
drink
and
an
appetizer
as
the
seating
throughout
the
restaurant
does
not
encourage
a
dining
experience.
I
understand
bars
and
restaurants
are
busy
on
a
Saturday
evening,
however
the
staff
at
this
establishment
lacked
very
basic
skills
for
the
service
industry
such
as
friendliness
and
courteous
behavior.
My
friends
and
I
commented
several
times
that
we
were
surprised
at
the
pure
arrogance
and
rude
behavior
by
each
staff
member
at
this
restaurant.
This
was
not
a
one-off
rude
encounter
with
a
single
employee.
And
it
is
because
of
this
treatment
from
the
entire
staff
that
I
will
never
return
to
this
restaurant
to
try
the
food.
I
am
lucky
to
have
a
plethora
of
amazing
restaurants
to
patronize.
Shame
on
you
Fox
&
The
Knife,
you
are
not
as
cool
or
hip
as
you
think.
I
hope
your
status
of
a
Boston
area
“hit
list”
restaurant
is
removed
as
it
takes
more
than
picture
perfect
food
to
make
a
restaurant.
My
friends
and
I
went
to
another
restaurant
and
received
very
friendly
and
accommodating
service
and
the
food
looked
just
as
amazing
and
tasted
wonderful.
Thank
you
for
reading.
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