1/5 John K. 4 months ago on Google
I
am
writing
this
letter
in
both
desperation
to
be
heard
and
frustration
with
the
unsafe
and
rude
treatment
I’ve
experienced
at
this
hospital
in
the
last
month.
For
over
2
years
I
was
a
patient
of
Dr.
Wang
for
pain
clinic.
During
this
time,
he
worked
hard
to
find
the
perfect
way
to
inject
me
to
avoid
pain
from
my
neurology
issues
and
created
a
plan
so
other
doctors
could
treat
me.
When
he
left,
he
recommended
a
PA
Mary
O’Dwyer.I
went
to
this
PA
for
2-3
for
nerve
block
and
botox
and
on
our
last
visit
I
asked
her
a
question
about
my
bottom
jaw,
she
became
defensive
and
refused
to
answer.
After
this
visit,
my
husband
sent
an
email
letting
her
know
of
one
injection
on
the
back
of
my
neck,
where
my
hair
was
hurt.
I’ve
never
had
pain
from
an
injection
site,
especially
a
week
later
and
was
concerned.
Her
response
was
to
refer
to
a
pain
clinic,
no
one
asked
about
the
injection
site(which
is
covered
by
my
hair).
I
was
a
nurse
for
over
40
years
before
I
became
ill,
everyone
knows
an
injection
site
that
cannot
be
seen
by
the
patient
(due
to
hair)
is
a
concern.
There
are
multiple
medical
issues
that
could
result
and
put
me
in
danger
from
an
issue
like
this
being
untreated
and
I
was
horrified
no
one
cared.
I
was
simply
referred
without
a
care
and
left
to
hope
I
didn’t
end
up
with
Cellulitis
or
an
infection.
I
went
to
my
referral
at
Chestnut
Hill
Pain
Clinic,
I
went
to
this
appointment
and
spoke
with
a
resident
who
then
went
to
speak
with
a
physician.
A
physician
then
came
in
and
told
me
they
only
treat
headaches
and
couldn’t
do
anything
for
me.
They’ve
given
me
phone
numbers
(my
husband
has
spent
hours
on
the
phone
with
no
avail)
and
no
one
seems
to
care
that
treatment.
I’ve
been
offered
for
years
is
no
longer
available
to
me
suddenly.
I
then
called
Patient
Advocate
and
she
said
she’d
speak
with
Mary
O’Dwyer
who
I’ve
tried
to
speak
with
and
I’ve
occasionally
received
emails.
Abygail
Meeks
with
Patient/Family
Relations
emailed
me
after
1
call
letting
me
know
my
case
was
closed.
She
had
no
idea
we
went
to
Chestnut
Hill,
does
not
respond
to
any
calls,
and
has
indicated
per
Mary
and
no
one
else
can
assist,
and
nothing
can
be
done.
For
2
years
I
had
wonderful
treatment
from
Dr.
Wang
and
was
able
to
live
my
life
in
less
pain,
now
I’m
being
told,
“too
bad,
so
sad”
from
your
physician
and
Patient
Relations.
I
thought
this
hospital
cared
for
their
patients
and
made
some
type
of
effort,
but
it
seems
like
if
you
do
not
agree
with
everything
they
say
(even
when
it
can
put
you
in
danger)
and
take
what
you
can
get?
You
are
expected
to
leave
them
be
and
suffer
in
pain.
Without
this
botox,
not
only
am
I
in
pain
but
without
the
relaxations
of
the
muscles,
my
jaw
does
not
open,
I
have
vision
issues,
I
have
issues
digesting/choking
and
food
can
end
up
in
my
lungs.
But
I’m
beginning
to
believe
this
hospital
does
not
care