I had a terrible experience with the staff. Went there just to ask about membership information at 15:45 (the place closed at 16). Since no one answered the doorbell and I didn't even know if the doorbell was working, I called, and whoever answer was incredibly rude telling me that they had already left and closed the place. I then saw a customer opening the door, and I asked "Wait, is there people inside? I'm just looking for a pamphlet", the person responded yes and kindly held the door for me. The moment I stepped my foot into the door, a man looked down the stairs and started yelling at me (yes, yelling) "What are you doing?!! I told you we were closed!! Leave and come back tomorrow!! I don't know why you would do this!!". The customer that was holding the door for me was just as shocked. I've never been that rudely treated in an establishment just to look for a pamphlet. I was looking for a gym to sign a membership, and I know this is just not the place.

New update is very nice! Always had friendly staff, great location, and tons of light. New update fixed the only issues I had by replacing worn out equipment, leveling the floor under the free weights, and adjusting the distribution of equipment (used to be not enough weight racks and far more cardio equipment than was being used). Note that most of the pictures on Google are pre-update. If you are anchoring on specific equipment, it may have been replaced.

Great gym with all the equipment one needs to execute a well-rounded exercise routine. Reasonable price. Great environment in which kindness is encouraged. Very little meat heads and toxic energy. Employees at the front desk are friendly and the trainers help build an inviting environment. Biggest con/lack of professionalism are the bathrooms and lockers. They have been rather dirty which obviously shouldn’t be the case.

This gym is great! Extremely clean with a wide selection of cardio machines and strength equipment. Fellow members are respectful and careful about sanitizing equipment, while the front desk staff is really friendly and helpful. I’m quite happy to have this place in Beacon Hill!

The young man working at the 3 Hancock, Boston, MA 02114 Beacon Hill Athletic Club assured me he will be at the location until 4 PM even if the schedule said up to 12 PM. I asked several times if he was sure. I showed up at 3:05 PM and the location was closed. Obviously no one picked up the phone and no one tried to contact me to let me know they close earlier. I hope I can at least get my luggage tomorrow before I have to leave Boston. I really hope the employe was just incompetent and not a thieve. Update: I picked up my suitcase. The manager said that he saw my review online. Instead of offering to make things better by some discount or apologizing he barred me from using the locker to change and refused to keep the suitcase for one more day for the usual fee. Way to go! You’re in the wrong but still the one who’s mad and unprofessional. Well, good luck to future customers. Now you know.

Zone 5 is great. The team is incredibly friendly, welcoming, and down to earth. People know your name, and the gym has a community feel. The facility itself is clean and well-equipped - it has everything you need, and none of the gimmicky stuff you don't. People here are respectful, and you won't hear people banging weights noisily or feel creeped on by fellow gym-goers. My experience with personal training has been top-notch - Mike is a seasoned professional who takes a holistic, no-nonsense approach to fitness while being fun and encouraging.

GREAT GYM! Super friendly staff who always greet you when you enter and answer any questions you have. Neighborhood gym feel with nice weights area and a back area for stretching, boxing, and much more. Best Gym in the area by far..

The gym is clean and spacious. It is very organized and well managed. The employees are all super helpful and go the extr mile very day to make my work out fantastic.

A nice gym in a great location. Not the biggest, but It has a good amount of equipment - just wish the stair master was more up to date. Staff are very friendly and everything is kept clean.

This is a horrible gym. First of all there is no equipment to weight train here with the exception of dumbbells and a couple of straight bars. No machines. Not to mention this place has a horrible odor. Do not waste your time

I went to this gym for a little over a year. The space is generally fine but the employees are very unhelpful. They will kick you out before closing and yell at you if you try to say you're almost done. They will get after you if you set down weights with anything less than a feather touch even if you're there in the morning, hours before the business downstairs opens. The manager loves to walk around swinging a bat and almost hitting people. Eventually I got fed up and quit... but I just checked my credit card statement and realized they've still been charging me! Absolute incompetence. Do not waste your time here.

Love this gym so much!!! Zone5’s HIIT strength & cardio classes are the reason I got back into working out. They’re so fun & challenging + all the trainers are incredibly friendly and helpful! Love them all! I seriously can’t recommend this gym enough. I’ve had a bunch of friends try out a class and they loved it too - Highly recommend!!!

Love this place. Super friendly staff. No nonsense clean gym. A++++

Simply put, Zone5 is a great gym. The space is small but mighty, with a little bit over everything in terms of equipment - lots of cardio machines, a couple of racks in the free weight area, and a nice space for doing kettlebell, TRX work and more. I love the HIIT classes - they are definitely challenging and no workout is ever the same so it's doesn't get boring or routine. The team at the gym makes the effort to learn your name and have been nothing but welcoming from day one. It's nice to come to a gym where you are greeted by name and see familiar faces from week to week. Highly recommend!

I love visiting Zone5! The gym has a wide-variety of cardio-equipment and free weights, ranging from rowing machines and treadmills to kettlebells and TRX ropes. The group classes offered are also great, I definitely recommend trying one out if they fit into your schedule. The workouts are HIIT circuits so it really is what you make of it. You can take it easy one day, but go hard the next – they’ve been a great addition to my workout routine. Each day focuses on a different muscle group, so there are plenty of options and good for any fitness level. The gym offers not only top-tier equipment and facilities, but also a fantastic little community among the members, trainers, and staff. Everyone is super friendly and easy-going; you’re always greeted with friendly faces and can form great relationships with everyone!

In just a sentence, exercising at Zone5 is an awesome, fun, and extremely rewarding experience! The staff is very kind and welcoming, setting up a great mood for the challenging HIIT classes ;) Since day one of my membership, I have been greatly enjoying each and every one of the HIIT classes. Mike and the rest of the instructors are super friendly and pleasant to talk to, yet extremely passionate, highly experienced, and committed in making sure that you are getting top-notch training. And the great thing is that the classes run in a weekly cycle focusing on all body areas, from core to lower and upper body, so that they provide a unique, wholistic, and well-structured approach to fitness!! Last but not least, Zone5 provides great facilities and a variety of gym equipment for any fitness level and type! 💪🏼💪🏼

I have been going to ZONE5 since I moved to Boston in 2015. The classes are always exciting and challenging, and the mix of individual and team workouts make workouts accessible for people of all fitness levels. Mike is friendly and responsive, and he really cares about the health and well being of his clients. The other instructors at the gym exude this same sense of care! I moved out of Beacon Hill a few years ago, yet I still make time to come back to the gym whenever I can. This is a testament to the culture and effectiveness of the gym. I cannot recommend ZONE5 highly enough!

If you live in the Beacon Hill area, Zone 5 is the way to go. The space is nice and there's a good selection of well-maintained equipment. The people who work there are helpful and genuinely friendly! (No pushy sales tactics or hidden fees like some gyms.)

My husband and I have been doing workouts with Mike Farina since early 2018 and are very happy with Zone 5. Mike is a great coach. He pushes us to do our best and is super friendly. We look forward to every workout and are happy with the results. Thank you Mike and Zone 5!

The staff is amazing always friendly and very helpful and I love being greeted when I go in the gym is very clean and organized and follow all the rules for covid-19

7/3/21- Good music and professional personal trainers.

Love this gym! The staff are always very kind and friendly, along with the space having an overall welcoming atmosphere. The place just received a renovation and is now nicer than ever with new equipment and even flooring. There is a surprising amount of equipment for the area being so small but you rarely feel crowded (unless if you go during peak hours after work). Overall, great place and people!