Featured Reviews


Frequently mentioned in reviews: coffee (9) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Johnny C. 4 years ago on Google
    Severely under staffed. We went here on a Saturday and there was only 1 person working. He was friendly and helpful but had to do everything himself. There were only 3 people ahead of me and it still took 10 minutes for my turn. Not good for fast food. The store seemed well maintained but they allowed dogs in the store, which doesn’t seem right. It was not a service dog either.
    1 person found this review helpful 👍

  • 1/5 nicole j. 2 years ago on Google
    I asked for an extra cup and told them I would pay for it and the employees said "No". They were rude and just ignores when I said would pay for another coffee just for an extra cup. I tried to explain I did want to burn my hand because the coffee was hot and they just kept ignoring me walked away. I will never go there again.
    1 person found this review helpful 👍

  • 5/5 Randy S. 8 months ago on Google
    Great atmosphere and employees good food and coffees.
    1 person found this review helpful 👍

  • 4/5 Tiff 1 year ago on Google
    It's a DD. Experience as expected. I got a hot chocolate and a vanilla frosted donut with sprinkles; my husband got some wake up wraps and a coffee. There was no line when we went, so service was quick. There is an area for sit-down or stand-up while you eat/drink.
    1 person found this review helpful 👍

  • 4/5 Michael “Openhrt&mnd” B. 1 year ago on Google
    Can be busy at rush times during the week. On weekends busier than many Dunkin locations.

  • 2/5 Lindsey B. 6 months ago on Google
    Went in 9/11/23 at about 10 in the morning. My husband ordered a mocha and the clerk was very rude and had an attitude saying she couldn’t just put mocha in the computer he had to order it differently. We don’t have a lot of Dunkin donuts by us so we don’t know the proper way to order, but she could have been patient and helped instead of being rude. We should have just left, and they didn’t toast the bread for the sourdough breakfast sandwich.

  • 4/5 Brad L. 8 months ago on Google
    Good sized Dunkin with some seating inside.

  • 2/5 Luke 1 year ago on Google
    These guys start cleaning up like an hour and a half before closing - all they had was hot coffee because they cleaned everything else up.

  • 1/5 Sinead S. 1 year ago on Google
    Not the cleanest place I have been to. Tables need washed.

  • 4/5 Cheryl P. 1 year ago on Google
    Always get my ice pumpkin coffee perfect!!

  • 1/5 Luis C. 1 year ago on Google
    The only reason I give this dunkin donuts one star is because there no restroom for the people that's eats there other wise this place is clean and organized.

  • 3/5 Bob k. 4 years ago on Google
    Typical Dunking Donuts shop. Busy during the week with people grabbing stuff on their way to work etc. I generally avoid it on weekdays but sometimes stop in on a Sunday when there are seats available. I don’t like their coffee at all but enjoy their salted caramel hot chocolate. My least favorite coffee shop of them all.

  • 5/5 Heidi S. 2 years ago on Google
    Friendly and hardworking staff that always gets my order right. The best way to start the day!

  • 1/5 Klutzz L. 1 year ago on Google
    I have no respect for managers that pay money to get signs made asking people not to tip their employees. Unless they're making $20 an hour let me tip them because you're not paying them enough. :)

  • 3/5 Cliff B. 1 year ago on Google
    Good Coffee.. Basic food.. Nice service... A little tired for sit-in

  • 1/5 Danielle F. 1 year ago on Google
    The TRAINING DEPARTMENT lady absolutely sucked!! Was very rude can't follow simple instructions on how to make a coffee and when I asked for someone else to make it she told me no. When I asked for a refund she made me wait while she waited on other ppl making me miss my train n causing me. To be over an hour late to work. She was absolutely the worst n will NEVER GO THERE AGAIN WHILE AHE IS THERE. She should not work with the public ever and should be behind a desk so.replace not speaking g to customers. I hope she finds a new job somewheren i don't ever go!!!

  • 1/5 Nestor S. 2 years ago on Google
    They are always cleaning the cappuccino machine. Never going back.

  • 5/5 Rose P. 2 years ago on Google
    Fast and accurate service and friendly staff is always a plus!

  • 5/5 Rabiah M. 3 years ago on Google
    Loved this place and would totally recommend it. It opened it doors before time even on new year. One of their employees/managers Mohammad was on top of his game. His customer service, organization and management skills were on point. There is a dunkin donuts at every corner in Boston, yet I'd specially visit this one due to Mohammad's customer service skills and professionalism.

  • 4/5 Donna B. 2 years ago on Google
    Very welcoming staff.

  • 5/5 Ahmed S. 2 years ago on Google
    Great and welcoming crew working there specially mornings thumbs 👍

  • 5/5 Susie M. 2 years ago on Google
    Good quick hot bites, good coffee. The employees were slammed with orders and still got everything correct. My only gripe...there is no bathroom in store for customers.


Call +1 617-248-1987 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

Trends



Last updated:

Similar Restaurants nearby

Union Oyster House image
1
Union Oyster House
Seafood restaurant
Historic eatery serving chowder & other New England seafood standards since 1826.
$$ $$
4.30 (8.7K reviews)
Cheers image
2
Cheers
Pub
Tourists visit this classic bar with iconic facade for pub grub, pints & nostalgia.
$$ $$
4.40 (7.3K reviews)
Legal Sea Foods - Long Wharf image
3
Legal Sea Foods - Long Wharf
Seafood restaurant
Specializing in upmarket seafood, this contemporary chain also serves steaks & cocktails.
$$$ $
4.40 (5.4K reviews)
The Barking Crab image
4
The Barking Crab
Crab house
Lively waterfront seafood joint with open-air picnic-table dining & views of the Boston Harbor.
$$ $$
4.10 (5.4K reviews)
Regina Pizzeria image
5
Regina Pizzeria
Pizza restaurant
Circa-1926 local chain for thin-crust, brick-oven pizzas in a no-frills setting.
$$ $$
4.60 (5.4K reviews)
Last updated:
()