Mental health treatment for minors was absolute garbage. It was like a prison, but maybe a bit worse. We were practically unsupervised, but at the same time we couldn't do anything! Immediately upon arriving at two in the morning, I was strip searched in front of two people. One of them wasn't even a professional, she was a cleaning lady. It was humiliating and uncomfortable, and they didn't even let me bring a stuffed animal. I was put in a hospital gown and given uncomfortable pants until my parents could bring me something else. The staff did nothing, all the care was just art and music- it was fun, but didn't solve the problem. When I was there, I saw about three kids get sedated after they had meltdowns. They attempted punching the staff, I saw people get forced to the ground and held down by their necks. We wanted to file a complaint for excessive force, and we sat in the hallway to make sure the guy getting restrained didn't get killed. We were threatened if we didn't go back to our rooms, as they didn't want us to get them in trouble, probably. One of the restrained and sedated kids was tied down to a bed, and ended up vomiting and soiling himself because the staff refused to untie him. Everyone had at least two panic attacks while there. The put the kids with anxiety, depression, and suicide attempts in with the kids (almost adults, too) who were there for anger issues, severe behavioral problems, and drug addictions. The psychs were inattentive and it seemed like they just wanted to leave. They didn't listen. We weren't allowed to call anyone aside from nuclear family, and would be yelled at if the call lasted more than a few minutes. We were isolated and treated like we had done something absolutely horrible. It was basically a breeding ground for more mental problems. Total textbook abusive asylum. Showering was my only escape, and even then it was difficult to do so because the shower and the bathroom were both absolutely filthy! I woke up with bruises I didn't remember. I felt like I was in a horrible trance the entire time. You got in trouble for sleeping in too late (even if you were admitted at three in the morning, like I was.) Only good part is that they let you take whatever you wanted from the fridge. I had fifty cartons of milk. DO NOT SEND YOUR LOVED ONES HERE. IT IS A HORRIBLE PLACE AND DOES ALMOST NOTHING TO KEEP YOU FROM COMMITTING SUICIDE. They left the closet door in our room unlocked, and there were things like shoelaces, guitars, stuff that could easily be used as a weapon in there. Avoid Bournewood at all costs. It was unprofessional, unhelpful, chaotic, violent, and the staff were hardly trained. It deserves 0 stars. I felt alone and scared and even worse upon leaving. I had to trick the psych into letting me out, because they wouldn't accept, "I don't want to be here, this place hasn't helped me at all" for an answer. It has taken me a long time to be able to write a review, as I had avoided talking about it because I didn't want to relive it. Again, Do Not Go To Bournewood. P.S, the food was absolutely awful. Worse than a school cafeteria.

AVOID THIS PLACE AT ALL COSTS! I was sent here from a hospital I went to because I was contemplating killing myself. I went to the hospital for help. I was sent to a prison. I was brought to Bournewood 2 1/2 years ago. I’m an independent woman and it takes a lot for me to seek help. When I was there it made me feel even more suicidal. They do not listen to people who have mental health issues. They focus more on people who have addictions. One on ones are a joke with the “psychologist”. The only thing that was done right here was the fact that I was given a proper antidepressant, which even then and now, I feel like was only done to get me out of the way. They try to do arts and crafts and music classes which is nice, but what is singing kumbaya going to do when I want to kill myself? We were pretty much left unsupervised. Bed checks were pretty much every 5 minutes and if you were up they yelled at you to go to sleep (I have insomnia). I felt terrified in my room which is shared with other people. One woman was violent and if you even breathed the wrong way she’d try to fight you. If you didn’t join in on at least one group a day, they would criticize you for it which made me feel even worse in my depression. I made myself go to groups just so I wouldn’t get harassed about not going. Please, do not go here if you need help! I lied and said I no longer wanted to kill myself simply so I could leave and my family ended up getting me help elsewhere.

Do not be deceived by this hospital it may look nice on the outside but it is far from that on the inside. This was by far the worst mental health hospital stay in the history of mental health stays. I can say from an insider's view and an eye witness that the psychiatric nurse that is medicating one in particular patient whom upon my arrival was sound in mind after half a week was suffering from complete psychosis. I have never seen anything like this in my life. I am horrified the staff is some of the rudest women I have ever met in my life. They are lazy and have a poor attitude towards patients which is extremely abusive. Personally I suffer from severe anxiety and they abruptly out of nowhere stopped giving my anxiety medication to me. They wanted to prescribe me something that made me feel like a zombie. They do not follow their own schedule, they make up their own rules as they go along it is very inconsistent. They do not follow your medication regiment that you have been on by your med provider. They serve dinner for lunch and lunch for dinner. Even though this facility allows you to smoke there are only 5 smoke breaks A-day that they use as privileges. You are not allowed to use your phone at all. They only do laundry once a week. When you leave you will be missing some of your belongings So be prepared.

absolutely awful place. was sent here and the lack of control the staff have over the kids are astonishing. the experience of being there traumatized me, ever since then my life hasn't been the same, i feel disconnected and more dull than ever, and it doesn't even feel like depression. it's just the hopelessness and worthlessness and distrust i got in reward for going to bournewood.

This is by far the worst excuse for a mental health facility I've ever seen. The staff treats the patients with little to no respect. I've seen the staff get into childish arguments with obviously mentally handicapped patients. I visited a friend of mine there and she felt incredibly uncomfortable. She was surrounded by 40+ year old people (mostly men) with serious mental health issues even though she is only 18 and struggling with depression. They clearly didn't try to place her in a unit with more kids her age. I thought this place could only be beneficial but I was very wrong. I tried to get in contact with her through the hospitals phone service for 3 hours only to be constantly redirected and hung up on. If you or someone you know is thinking about coming here, PLEASE bring them somewhere else.

Long story short, if you need some place to kick back and get some psychological help, expedited, this is the place for you. Other than that, do not expect anything else. Literally, come in and wait to meet with social worker/psychologist. Make sure to have therapy, mental illness care/meds situated before you go home. This is all this place is good for. Expedited help. I’ve visited a relative several times and I’ll use two words to describe most of the staff... LAZY & UNHELPFUL. They will finish their conversations and THEN open the door for visitors. They take their sweet time aiding the residents. My relative has had to walk up to the desk in tears (struggles from depression) and have to wait for them to finish up their conversations. While he stands there. All kinds of Commotions will be going on but the staff don’t notice. And move like turtles to do anything. Every time I visited , there were few if ANY therapeautic activities and those poor patients looked miserable. They need more activities, more than just a tv in the common area. More art therapists, more counseling, more of whatever suicidial people need. Wow. Sad place

I was sent to Bournewood (stayed in Emerson) from the ED for SI a year ago and felt more like a convicted felon than a patient. I was there because I didn’t wanna be alive anymore, suffer from an eating disorder, BPD, PTSD and the run of the mill panic disorder, anxiety, depression. I was there for two weeks, in which I had a private session with an NP one single time (on the second to last day) and was basically just given a tranquilizer for the first 5 days of my stay there. Being there made me more suicidal than I was when I went in. I shared a room with three other women, whom were revolving in and out and I didn’t feel safe sleeping at night so I basically slept only a couple hours each night. To echo another review I saw on here, you get chastised for not coming to group, which makes your anxiety and depression worse. And all of the group conversations are revolved around addiction, so that didn’t really help me with the wanting to be dead thing. In the end I just told them whatever they wanted to hear so that I could leave, because I genuinely felt like I was in prison. Except in prison I probably would have felt safer. I left not only feeling worse than when I went in, but I also left with no plan, no medication changes, no new coping mechanisms, and an even bigger feeling of hopelessness. Only reason I’m still here today is because of an out patient program I did for a month following my imprisonment here where I was actually treated like a human being and received the help I desperately wanted from Bournewood to begin with. They also managed to misplace (I’m assuming throw away) a baby blanket I had for 28 years that was the only thing I owned that meant anything to me in the entire world. After a bag of clothes were dropped off for me which contained that blanket, and I didn’t receive it I asked if anyone knew where it was. During discharge I thought maybe they just put it with all that stuff instead but it wasn’t there. I called multiple times afterwards asking if it had ever been found and they just said no and that they weren’t responsible for things being lost. I wish they had just told the person dropping off my clothes that I couldn’t have it and sent it back with them instead cause now my solitary comfort item is gone forever. Moral of the story, if you’re feeling suicidal and decide to say something in an attempt to receive help, and get sent here, it’ll only be worse when you leave 🙃 And don’t even think of having a mental health crisis in the summer because there’s no air conditioning, the windows open 3 inches only and there are no fans. So you’ll likely risk dying of heat stroke. But I guess two birds, one stone, if that’s your goal.

Absolutely terrible, I told them that I have an allergy to a med and they told me that they might’ve put me on it then proceeded to put me on another med with the same side effect. There was a few nice staff but pretty much the entire staff and treatment team didn’t seem to care. On top of all that, I have severe sensory issues, meaning there’s a lot of food I can’t eat and they didn’t seem to care all that much, I also have two eating disorders and they pretty much gave me the equivalent of a middle finger and dismissed me.

I was admitted to this hospital on a December 14, 2016 for cutting up my arms and contiplating suicide. I had no privacy, which made me feel so much worse there. Sure, the staff and patients were nice, but the staff and therapists pretty much did nothing. Conversations with the therapists were mainly asking how I felt and talking about my favorite band. They check each room every 15 minutes, even when you’re showering. I was taking a hot shower trying to relax when a staff member barely knocked and walked right in. There are no locks. And when you’re trying to sleep, they’ll walk in your room and the sound of the door and the lights wake me up all the time. And the first day I was there, I got no breakfast because I wasn’t there the night before. I was admitted at around 5:30am and the staff didn’t think about getting me breakfast. A couple patients had to share their toast with me. And lunch and dinner is always cold. And the staff pretty much have no control over the patients. I have insomnia, and they strictly wake you up at around 8am or 9am so I didn’t get much sleep. The first few days I constantly cried and begged to go home. I felt worthless and wanted to die even more. I wound up lying to get out. I get nightmares about this place. I’m currently suicidal again but I don’t want to tell a doctor in fear of going to a ward because my experience with this place was so bad. The night before I was discharged, a patient kept screaming late at night and threatened to kill herself and another patient. Another patient began to cry and I was just traumatized even more. They didn’t act on the patient immediately. They waited until she got violent and screamed threats so loud she woke everyone up and scared a few.

Treacherous prison. Dishonest staff. Misleading website. H*ll on Earth. Allow me to explain. They WILL NOT tell you visits are a 30 minute max. Not in the website. Not to their patients. Not even when you call. Why? Because the hospital staff want to sit in the visitor room and watch TV instead of do their job. Probably because they despise working at h*ll on earth. Here's a thought: Maybe don't run a hospital if you don't give a d*mn about anyone inside it.

I stayed here for about a week and this place really helped me a lot. The staff are helpful and the groups are usually fun. Also I had a really good time here, I think I laughed here more than I have in my whole entire life to be honest.

I am absolutely disgusted with this place. My daughter was experiencing psychosis be did absolutely nothing to help they slapped her on a medication and sent her home a week later. They did not do anything understand why This was happening to her. When everybody on my daughter's Team asked for a Discharge meeting They said it's would not be necessary because they didn't have any more Updates. I would not send my dead dog back here. Then the social worker Wanted to send her home on a Friday without any support again I am disgusted with this place it would not send a dead animal here

Good because of other patients are chill. Terrible because of how we’re treated by staff. Months later i still look back and think of how the NP disregarded my feelings. I was excited to have gone twice until i realized psych hospitals don't care about you. 1st visit I was Diagnosed with BPD but yet they couldn't explain it and said i just do things for attention. 2nd time I was discharged suddenly and they kept half my clothes basically shoved me in the van and said bye bye. Oh and pink chicken for lunch.

This place would drive a sane person insane.

I am going to be in my 20s and I am still traumatized from coming here in my early teens. I am permanently changed, if you have a teen that is acting up or struggling look for other alternatives because these people will drain the spirit out of them and the environment will turn their average teenage rebellion into something way way worse. Trust me, its monkey see monkey do in these hospitals.

The staff were very accommodating and helpful. They stuff 18 people into cramped rooms. Sometimes 4 people to a room with no place to put your belongings. There are only two bathrooms for the eighteen people too. The place needs a real overhaul update. Very dirty most of the time. The best part was that they order out all meals. The food was really good. Just make sure you leave with the right prescriptions. They gave me the wrong prescriptions the Friday before Memorial Day Weekend. They said I refused smoking sessation groups when they did not offer them and I do not smoke. So they gave me Nicorete gum and not the antidepressant they started me on. I called three times that afternoon to see if they could call in the prescription to my pharmacy as it was a long weekend with the incorrect medication. The doctor called late that afternoon and pawned off the error on my PCP. It was too late in the day, and it was Dr. Spero’s error. If the staff has not been so great I would not have given three stars. Leaving with the wrong medication can undue a positive medication change. So, don’t feel rushed and check your prescriptions carefully to be sure that they are yours!

Took two trips here before I finally got help. In all staff are pretty cool. Some patients were annoying, but it's a looney bin so go figure.. They did not help with my self harming, but they at least set me up with the out patient care I needed after my 2nd stay. Solid ⭐⭐⭐⭐, would likey get sent back again.

most of the staff were nice. everyone in dodge one was chill. emerson has a chaotic hallway, probably haunted or something. hospital is 135 years old. assaulted on the unit. threatened. most of the staff were nice, but one nurse tried to gaslight me and gave me a knock out pill. discharge was a confusing mess. half of what i wanted to get done got done. but i think more can be done to guarantee safety, especially on E1. TRY to go to groups. some of them are great.

This place is lucky to have one star. Came out more messed up after my "treatment". I was cooped up in a room for most of the day with little human interaction, if I had a panic attack that wouldn't stop if they gave me a weighted blanket I had to stay in a dark room. If your problems can't be solved with multiple different medications then don't expect to get much help.

Had to go to this waste of tax-payer money facility for a mando vacation. Got out a week ago and just looked at the paperwork to find out they lied. They withheld one of my discharge papers so I couldn't read it I didn't sign it but staff tried slip it by. They also use patients' addictions against them in form penalizing them with cigarette breaks and threatening to jeopardize further treatment from them if they didn't participate in some silly groups. Shame on you! For trying to falsify my discharge papers? I hated life beforehand and still do now more than ever, just waiting for Wiley Coyote to drop a piano on my head and kill me!

I was there when I was 15 / 16 years old ( I’m 50) now!! for severe depression and suicide attempts!! The adolescent unit. It was a good place. We were locked in but the staff was pretty fun and cared! A girl I met there and became friends with snuck out through the bathroom window after she was able to get the bars off to go see twisted sister and dokken .. . She went to the concert and was caught and brought back a week later lmao.. she was so fun !!

Staff was bad injored a kid in croinc pain and who was swearing at staff because he was puking in the bathroom and told him to calm down and injored a girl screaming vital thing they moslty cared about you being sudical and no other issue that you had i hated the place there was door handles and the windows the food tasted horrablie the only good thing is the other patinces they where lovly but everything else sucked "the er had more protection then this locatian" The night staff was amazing shout out to justin and charus who wasent bad People said "it literally makes it worst" and it dose i woudl recoomed not going here but mental units are costly

My experience is from shared client info, and from several. Seems a great place to dissapear, not held responsible and famous for new beginnings for all needing a society break, a chill place to crash if need a week away,a few hookups and staff willing to guide help and demonstrate. Perhaps a new technology approach for the ages setting a stage for and instilling intimate loving and nuturing as the key to wellness.

Am not a patient but a family friend is heading over there right now and by the look of the people and there comments.. am terrified for his well-being there and the outcome not being taking care of… and also when they come with nothing achieved for the better of his life… leaving family’s feeling worse with no help for neither… it looks like they just do it for the pay!!!!

This place is absolutely disgusting. If you make it out of here alive I admire ur perspiration.

Got transferred there a month ago for h*rm and su*cial thoughts (im 16). Good place if you need a break from the real world. NOT good if you need attentive care. Don't expect serious psychiatric help. I had a good time and the groups were fun, but I didn't really take anything away from it other than a few friends and a week long break from reality.

I was hospitalized here for a mental break down.. and I hate to admit it but I'm glad I was here.. The staff and patience all help each other out. We learned our triggers and how to calm / deal with it

I'd give a 5 but when I was last there 2 years ago they still wouldn't give transgender people room mates. No other problems. And I hope they have stopped that practice. Besides Whittier and bournewood I've never been segregated to my own room. And I've been alot of places.

This place was the best thing that could have happened to me. I went my senior year of high school and at 17 years old I was terrified. They were comforting and everyone was helpful to my treatment. I am a skinny female that likes to keep to herself and they respected that and I felt completely safe. I was never pressured to go to anything, therefore I wanted to go after a few days had passed and I was comfortable. Thank you for everything you guys do!

Incredible! Extraordinary! Amazing! Thank you so much to EVERYONE at Bournewood Hospital!!!! The staff were so friendly...they literally felt like old friends/family members, who just wanted to see you do better/succeed....Truly....each person I met during my stay at Bournewood Hospital helped reset/revitalize/refresh my way of thinking. I felt like a hopeless, depressed, suicidal mess when I got there...today, I stand tall...having gone through so much in my life....it was very hard for me to just crawl out of bed....never mind leave the house and face the world....today, I live by a new motto....it’s a question really...I will truly give thought to this each and every day, until the day I leave this Earth of old age....when you leave this world, what do you want to be remembered for/by? Let that answer define how you live your life...truly....and I promise that it shall lead you to a better path. I have had escape plans to jump in front of a train, since I was 16 years old...every single day, I have struggled with the contemplation of that being in my head (when I was 16, I overdosed on 56 pills and died, came back to life, then after my hospital stay, was transferred to an institution....As of today and for the rest of my life....I will live in the present, and look forward to the future, with a smile on my face....My mind has changed...my heart feels full of Love...to give, to share, to help make the world a better place. Thank you from the bottom, to the top of my heart...EVERYONE I met during my stay at Bournewood. Thank you thank you thank you...I wish each and every one of you the Best! Especially you, Prince Charming ; )

I would not trust this location. You come out more messed up than you did when you came in. They let me down and now I have to go else where to try to deal with the trauma they caused me. This place is not what it seems to be.

just got out of this place i had the best time!! i feel so fresh and they helped me so much. All the staff where amazing Charus the most. The kids are amazing to all very kind i made all kinds of friends and felt very welcomed! it was very clean and the environment was welcoming, other than the meds being a bit uncomfy and the food not to good everything was so amazing! There is one staff member who wasnt the nicest tho, she pulled me into a room and told me she was disappointed in me for something i didnt know about. But over all this place is amazing and i really recommend it :)

Only piled more PTSD on. Sadistic, godforsaken, ghetto of the human spirit. A pox on the corporation that owns and operates BW. I'd rather be psychotic and free than reduced to drooling zombie cattle too crippled and shell-shocked to advocate for my true inner self, surrounded by manipulative bigots in the name of behavioral "health"

Got ringworm there. Was told it was a bug bite it got worse. When I went home I ended up giving it to my sister on her forehead accidentally

The impatient department Is great. But the IOP. Is horrible I was threatened by staff and when I exercized my rights they just discharged me.

Run fast in the opposite direction!!!!!

My brother uses the Bourewood when he has his break downs. Always says good things about them. Don’t know why so many people hate it. It’s the medical industrial complex, what do expect. I go by what he says about them. He asks to be taken there

Was here 15 years ago, girls going into guys rooms and having sex then sneaking out before bed check. The night nurses I believe we're asleep, had a patient go into seizures and us patients helped him, took a few minutes to rise her from her sleep. I was constantly being propositioned by the men patients there. This place gave me methadone when I was just there for getting off my anxiety meds but ended up getting sick because I went cold turkey myself and didn't realize about withdrawal, this place had me messed up all day long. I would not recommend this place!!

I was admitted to the Khan unit in 2015. I liked most of the staff there & the fact that we could smoke was the BEST!! Then I was admitted to Emerson II 4-5 times in 2016. I have SO MUCH LOVE for the staff that worked with me (even though I would yell at Dr. B all the time lol). Special shout-out to: Alex, Geraldine, Katy (Ms. Nickelodeon haha), Dee, Brian & more I'm sure. It was the ONLY place I would go to because I was treated with dignity and respect. Majority of the staff were in recovery themselves. I have so much appreciation for the Bournewood staff. I love you all. 7+ years clean from Crystal Meth & Heroin 💪🏼

As a parent, I was appalled at what I witnessed. Patients treated so disrespectfully! The conditions on the inside are depressing! Patients deserve dignity and respect. This is not a place to get well! It should be reported!

I am speaking for me and a handful of people probably. This place is more of a jail cell than a hospital. Ive been to many psyche places and every single one of them has treated addicts better than what i experienced. They undermedicate you and make you "feel" like an addict. Neglectful, not enough blankets, not enough groups . Be careful of andrea at intake because she will make you feel that way. I left worse than when i went in because of the care i recieved; which i saw coming about 3 or 4 days into it. I would give this place 0 stars if i could and feel bad for everyone who has told me they have gone here.

Staff was attentive and secure

It was an eye opener for me

Great facility, the reason I have I lost my focus

i was on the adolescent unit dodge 2, and it really helped me out, the staff, ricky,justin,charus,timothy,sophia,lynn,sheila and even the unpaid intern amir!! I also met my bestest friends aubrey,lily, and nicole there and i wouldnt have been able to continue focusing on me without them.

To be completely honest I was not totally comfortable coming to your hospital due to the type of health concerns I had. I thought seriously about going to a bigger hospital. I no longer have those concerns and am confident in the medical staff you employ.

definitely the highlight of this place is the staff. These people are some of the most kind and patient souls alive. The beds are nice and so are the pillows, but the blankets will leave you shivering overnight.

Horrible

Idk where all of you were. But my stay here was way better than I thought it would be. The food is better than most psych units. The staff is amazing. Matt and Cecilia and Amanda stood out to me most. Matt is easy to talk to. Amanda definitely saved my ass from a sentence here. And Cecilia! There was a glass red and clear kiss that I left behind. If anyone knows anything about this please call me or send it to me please. My son gave it to me while I was there.

I was there for mental health. The staff was amazing. Especially this young lady B. What a great place to time to recover. The only thing i would suggest would be 1 on 1 time talking to someone about your mental wounds!

everyone was wonderful. It's apparent that the staff members are happy to be there. Everyone was very nice, polite and professional. Throughout the day everything was was explained to me and after the procedure the nurses kept checking in on me. I hope I don't have to visit there again, but I was very comfortable in their care

I have been to Khan 4 times. I have met so many amazing people and have made so many amazing friends there. I was recently there for my 13th total inpatient admission. It was very helpful for my SI and it became very minor. The only negative thing I have to say is that, they say that they help with mental health etc. but they don’t help with Eating Disorders. Eating Disorders are apart of mental health. I suffered for 6 1/2 weeks from an Eating Disorder. It got to the point where I was passing out every night due to malnutrition. My Dr every time I told her, she said I’m sorry that happened. But she never said and here’s what we are going to do about it. My social worker was aweful. She did get me to respite but when I tried to switch teams twice, she said look what I’ve done for you and guilt tripped me. I literally said to her face you shouldn’t be a social worker. The MHC’s on the other hand, were amazing!! There were a couple of bad eggs in the bunch but the rest were amazing. They validated my concerns and LISTENED to me. Shoutout to Justin, Mia, Phoebe, Sophie, Charlie, Reneta, Syliva, Issy, Dayshawn and last but not least, Hannah!!!!! A very special shoutout to Courtney even though she didn’t work on Khan. She believed in me and sat with me while I cried when lunch came. She said I believe one day, you will be able to eat a bagel again. I CAN EAT A BAGEL(even though I cried over one rencetly)!!!!. She didn’t care how long she had to sit with me. She never got tired of hearing the same thing-over and over again. Another very special shout-out to Hannah even though she doesn’t work on Khan anymore. She helped me so much and didn’t care how long she had to sit with me. She never got tired of hearing the same thing-over and over again. Also another very special shout-out to Charlie. He helped me so much. He helped me plan out what I was going to say to my team and gave me resources. He printed out Fanfiction for me. Justin, Mia(MIA), Phoebe(Little Phoebes), Sophie, Reneta and Sylvia, everytime I have walked through those doors, you have welcomed me. Y’all have helped me so much and everytime, I learn more and more. Sylvia-your recovery groups were amazing and extremely helpful. I learned so much. I would highly recommend them. Justin-you have helped me so much whenever we checked in. The guidance and support was amazing. I learned so much from you. Reneta-you helped me so much. You listened and offered guidance. Mia(MIA), Phoebe(Little Phoebes), and Sophie-I miss our rap battles!!! Mia-You always validated my concerns and listened to me. You are an amazing Senior MHC. I have learned so much from you. Phoebe-you were always so kind and helpful. Sophie-you we’re kind and helpful as well. Dayshan-You were always so kind and caring. You are so funny and always brought the vibes. I always came out early, and there was always music playing. By the time the next shift came in, we would be vibing. Issy-You were always so kind and caring. You always listened to me and validated my feelings. You helped me so much and I learned so much from you. Y’all are so funny and amazing!!!! Thanks y’all so so much. I appreciate y’all so much.

One of the worst place... Never complained about the staff.. you said something about the staff, they will send you home with out finishing your program... I believe staff just go to work, just for the money.. and not because they care....

Extremely disappointed! Did not address the issues that brought my son into care and minimized his concerns. Provided meager explanation of aftercare . Staff seemed bored, unengaged and condescending. Filed a 51a misquoting me - thankfully screened out.

Friendly atmosphere, professional & welcoming staff. we had a great experience with all staff at adolescent Chestnut hill location, they even ask for permission to give my daughter Tylenol, special thanks for Beth, Alexa & Dr. Hart

Bournewood da dult dual PHP has been the best of any programming I have participated in. I highly recommend any provider or individuals to do this program. The clinicians are exceptional, the curriculum is relevant, and the participants are invested in the program and their treatment. I even wish it ran later than 2p! They even provide transportation from forest hills MBTA and provide delicious lunches! My only complaint is their contract with Independent Taxi. See below for the review I left them today: This company is so inconsistent. Ive called for a cab and they don’t don’t show up, leave their taxis unattended at forest hills for 10 minutes then say they won’t drive until they finish their breakfast (while seeing me sitting outside waiting for him), smoke in the car… and half of the taxis are disgusting… bournewood should find another company to contract with. Bourewood, keep up the amazing work! And thank you for the quality clinical services you provide.

The staff at bournewood are very professional and compassionate and are there to help

A wonderful integrative medical practitioner who cares deeply for his patients and takes a methodical and comprehensive approach to total care, broader than just passing on prescriptions to combat the current symptoms.  Picture Dr. House, but as a people person and you get the idea. I've been a patient for a few years now, and have had remarkable results.  The staff are warm and friendly, and I finally enjoy doctor's visits now!

Last week while on vacation, I became extremely ill. Not being familiar with the city and reluctant to check myself into the emergency room, I gave a call. He arrived at my hotel within 40 minutes and delivered both fantastic bedside manner and medical care. As a native New Yorker, I was admittedly skeptical. Butexperience and board certifications put me at ease. I was back on my feet the next day!

Violated my HIPPA rights let my parole officer in an take me to jail, almost died kicking methadone in the county.thanks bournwood!

It's a great facility to work at.