3/5 Raine C. 1 year ago on Google
I
want
to
give
5
stars
for
the
coffee
&
food,
because
it’s
really
high
quality.
The
service
is
so
disappointing
that
I
always
leave
there
feeling
sad.
When
they
forget
to
make
my
drink,
which
happens
about
half
the
time,
I
get
stared
at
while
I
wait
as
though
I’m
bothering
them
by
standing
there.
The
owner
is
really
friendly
and
gives
great
service
but
the
staff
always
seems
to
have
trouble
completing
my
order.
This
morning
the
associate
was
acting
as
though
I
was
trying
to
take
another
customer’s
food
order,
while
I
was
just
trying
to
ask
for
my
coffee
that
was
not
served
with
the
food.
I’m
sure
that’s
an
issue
being
by
the
train,
with
people
taking
the
wrong
order,
but
maybe
try
not
to
treat
a
customer
like
a
thief.
Last
time
I
visited,
I
had
ordered
a
latte
and
about
3
other
guests
that
arrived
after
me
got
their
drinks
before
I
did,
and
I
had
to
remind
the
barista
what
my
drink
was.
As
a
woman
who
is
always
solo
I
am
sensitive
to
being
passed
over,
especially
for
services
I’m
paying
for.
I
wait
weeks
between
visits
because
I
dread
being
treated
this
way.
I
go
back
hoping
for
a
different
experience
every
time.
Maybe
I’ll
try
ordering
ahead
online…I
know
food
service
can
be
challenging
but
I
just
want
to
be
treated
with
kindness
while
I
get
breakfast.
This
is
written
with
love,
I
hope
it
gets
better
and
I’ll
keep
trying
because
I’d
like
to
support
businesses
in
my
community,
but
when
I
do
I
want
to
feel
welcomed
as
part
of
the
community.
3 people found this review helpful 👍