A review of two halves. Really good gym with everything you need for numerous training methods and plenty of uncommon bits of kit that are not gimmicks and genuinely help. Simon seems to have really created a great training facility and the hard work he has put in really shows. Unfortunately there were a few times when the customer service lacked heavily. There were many times when I have trainee there for an hour+ in the evening and one member of staff in particular would not say hello or goodbye, they'd just watch you come in and leave and that was it, even when passing them they'd do their best to ignore you. In multiple instances I tried talking to this staff member and he picked up his phone and started messaging messaging and completely ignored me. I seriously hope that this isn't how he treats his clients because at that point it's just plain rude. I've met the owner once and I was very impressed with his level of interaction towards the members and asked everyone he passed how they were without being suffocating. I commend him for this but unfortunately this is not a skill that's not shared. There have also been some times when I was squatting or bench pressing within heavier rep ranges and someone would come up with a hoover or other cleaning equipment and get far too close to the point where something dangerous could happen. If nothing else it's very off-putting and distracting. I understand tasks have to be done but to be cleaning less then a metre away for the 30 seconds someone is lifting over their bodyweight isn't the best idea . Like I said really good facility and some very friendly members but customer interaction could be improved.

Been to nearly every gym in Norwich and can definitely say this is the best gym about for people in every stage of training, from starting out to peak form. Staff in there are always very friendly and willing to help out. Recommend this place to anyone looking to get in shape or get fit. Good bunch of people in there 🙏💪

Complete Fitness is definitely competing as one of the best gyms in Norwich. If you're looking for a new gym its definitely worth a look!

Nicely good Gimnasium with everything for make sport and fitness one it the best in Norwich good conditions and nice staff!

Decent gym with all the latest equipment, currently completing a boot camp with Paul which has been brilliant.all the group rate it 5*

One of the best gyms! The personal trainers are amazing and you get such a good vibe there. Lots of equipment, lovely people and all the space you need to train!

I recently started training at Complete after a bad experience at another gym in the city. I love the vibe and have found all the staff to be very helpful and welcoming. Gym is clean and tidy and well equipped.

SOOOO looking forward to coming back to train next week. Love this gym. Two floors. Good parking. Nice staff. Solid range of equipment.

Fantastic personal trainers and a really good motivational atmosphere from all around the gym.

Good quality equipment, lots of space and great staff. Nice mix of Strength and Conditioning, Functional Fitness and traditional weightlifting and cardio kit as well as lots of open space for doing your own thing. Very good value for money, equipment is well looked after, clean and tidy and a really good vibe.

Great independent gym which is always adding new equipment to improve member experience. Been training here nearly six years and it’s unrecognisable from when I first joined. Friendly atmosphere, clean and tidy. Highly recommend .

My College. I love this place forever.

Have been a member for a few months now and really enjoy coming to this gym. Big enough but not huge, a nice crowd to be around, great facilities and a lovely team operating it 👏🏻

Very friendly and happy to accommodate any training needs. 24/7 access and great place to be.

Great atmosphere to train in, on your own or a personal trainer.

What a great gym, just wish I had found it before! Super friendly and well maintained, good work guys.